It Operations Support Administrator Jobs (NOW HIRING)

Work Location:US.TX.The Woodlands.9320 Lakeside Boulevard
Working Environment: On-Site
Division: Site Access
Information Technology - Management
NPK International inc. (NYSE: NPKI) is the only site access solutions partner to manufacture and rent industry-leading sustainable composite matting, along with a full suite of services including planning, logistics, and remediation - so you can protect your people, the environment, and your bottom line.
Job Summary:
We are seeking an experienced IT/OT Infrastructure & Operations Manager to lead and support global technology operations across both Information Technology (IT) and Operational Technology (OT) environments. This leadership role is responsible for managing distributed operational support teams, ensuring service continuity, and driving operational excellence across domestic and international locations.
The ideal candidate combines strong people leadership with deep technical expertise in enterprise architecture, infrastructure engineering, and operational support. This individual will serve as a senior technical authority, designing and overseeing scalable, secure, and resilient cloud and on-premises solutions while ensuring compliance with business, security, and regulatory requirements.
Key Responsibilities:
Key responsibilities include managing end-user support services, infrastructure operations, network and security engineering, disaster recovery and business continuity planning, incident response, and IT/OT integration initiatives. The role also supports mergers and acquisitions, vendor management, project delivery, and operational governance processes.
Successful candidates will have extensive experience leading technical teams, engineering enterprise solutions, and supporting complex IT and OT environments, including industrial control systems, network security, and IT/OT convergence.
Education and Experience Requirements

• Associate degree in Information Technology or related field required; Bachelor's degree preferred.
• Minimum 3 years of leadership experience managing technical teams.
• Minimum 7 years of experience as a systems engineer, infrastructure engineer, or solutions architect.
• Experience supporting both IT and OT systems, networks, and operational processes.
• Strong expertise in Microsoft technologies, cloud and on-premises infrastructure, cybersecurity, disaster recovery, and enterprise operations.

This position offers the opportunity to lead critical technology operations, influence enterprise architecture strategy, and drive secure, reliable service delivery across a complex global IT/OT environment.
WHY JOIN NPK?
One of NPK's Core Values is Excellence. It means we are committed to delivering value through performance, innovation, and service quality, and that commitment starts with YOU! NPK is where you can challenge yourself in new and exciting ways and work in an environment that supports and values you. Here at NPK, we are committed to finding, developing, retaining, and rewarding the best talent while providing an environment where our employees can grow professionally and personally.
WHAT WE VALUE
At NPK, our values, safety, integrity, accountability, respect, and excellence are more tan words - they are non-negotiable fundamentals that define what is important to us. They are the foundation for our purpose.
Our Purpose encapsulates how our values work together to drive our decision-making, actions, and behaviors. They help us create meaningful relationships with each other, our clients, and partners. Every day, we strive to live these values and fulfill our purpose, building a culture that reflects who we are and where we're headed.
P - People Focused - First in every action
U - United - Different voices make us stronger together
R - Reliable - Unwavering in our quality and service
P - Passionate - Energy and excitement is our fuel
O - Optimistic - Any moment is a chance to shine
S - Sincere - Authenticity starts with vulnerability
E - Enterprising - Agility is the key to opportunity
We are an equal opportunity employer. NPK and its affiliates do not discriminate against applicants or employees on the basis of race, color, age, religion, sex (including pregnancy and gender identity), national origin, sexual orientation, disability, military service/veteran status, genetic information, or any other protected status. For more information on Equal Employment Opportunity, please click here.
NPK International, Inc. is committed to ensuring equal employment opportunity, including providing reasonable accommodations to individuals with a disability. Applications with a physical or mental disability who require a reasonable accommodation for any part of the application or hiring process may contact the Manager, HR Governance & Compliance at HRcompliance@npki.com