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It Operations Manager Jobs in Portland, ME (NOW HIRING)

Manager, IT Delivery

Portland, ME

$97K - $119K/yr

Unum is looking for an experienced IT Delivery Manager to lead a mid-size team of IT professionals in agile, infrastructure, or operations environments. In this leadership role, you will ensure the ...

... and operational strategies of the municipal and school departments. The Director will be the ... Advanced degree in computer science, management information systems or related field and a minimum ...

... and operational strategies of the municipal and school departments. The Director will be the ... Advanced degree in computer science, management information systems or related field and a minimum ...

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It Operations Manager information

See Portland, ME salary details

$44.5K

$111.4K

$167.3K

How much do it operations manager jobs pay per year?

As of Aug 2, 2026, the average yearly pay for it operations manager in Portland, ME is $111,416.00, according to ZipRecruiter salary data. Most workers in this role earn between $85,900.00 and $133,500.00 per year, depending on experience, location, and employer.

What is the salary of an IT manager in the USA?

The average salary for an IT Operations Manager in the USA ranges from $90,000 to $140,000 annually, depending on experience, location, and company size. Senior roles with specialized skills or certifications can earn higher salaries, often exceeding $150,000 per year.

What are the key skills and qualifications needed to thrive as an IT Operations Manager, and why are they important?

To thrive as an IT Operations Manager, you need strong leadership skills, a solid understanding of IT infrastructure, and a degree in computer science or a related field. Familiarity with network management tools, ITIL certification, and experience with systems such as VMware, Microsoft Azure, or AWS are typically required. Excellent problem-solving, communication, and organizational abilities help you oversee teams and manage complex projects effectively. These skills ensure the smooth operation, security, and scalability of an organization's IT systems, enabling business continuity and growth.

What are IT Operations Managers?

IT Operations Managers are professionals responsible for overseeing and maintaining an organization's IT infrastructure and operations. They manage teams that ensure the reliability, security, and efficiency of computer systems, networks, and related services. Their duties often include supervising IT staff, managing budgets, implementing new technologies, and ensuring compliance with relevant regulations. IT Operations Managers play a critical role in minimizing downtime and ensuring that technology supports the business's goals effectively.

How does an IT Operations Manager typically collaborate with other departments to ensure smooth business operations?

IT Operations Managers work closely with various departments such as finance, HR, and production to understand their technological needs and ensure that IT services align with business objectives. They often coordinate cross-functional meetings to gather requirements, address issues, and implement solutions that support company-wide initiatives. This collaborative approach helps minimize downtime, streamline workflows, and proactively address potential challenges, making strong communication and relationship-building skills essential for success in this role.

What is the minimum salary of an operations manager?

The minimum salary for an IT Operations Manager varies by location and experience but typically starts around $60,000 to $80,000 annually in many regions. Entry-level positions or those in smaller companies may offer lower starting salaries, while experienced managers with certifications and technical skills can earn significantly more.

What is an IT operations manager?

An IT operations manager oversees an organization's information technology infrastructure, including networks, servers, and systems, ensuring they run efficiently and securely. They coordinate IT teams, implement policies, and manage budgets, often using tools like IT service management software. Strong leadership, technical knowledge, and certifications such as ITIL are typically required for this role.

What is the highest salary for an operations manager?

The highest salaries for an IT Operations Manager can exceed $150,000 annually, especially in large organizations or with extensive experience, advanced certifications, and expertise in managing complex IT infrastructures. Compensation varies based on industry, location, and company size.

What is the difference between It Operations Manager vs Network Administrator?

AspectIt Operations ManagerNetwork Administrator
CertificationsITIL, PMP, CompTIA certificationsCCNA, Network+
Work EnvironmentOversees IT services, manages teams, strategic planningMaintains and supports network infrastructure, troubleshooting
Employer & Industry UsageUsed across industries for IT service managementCommon in organizations with complex networks
Search & Comparison IntentFocuses on overall IT operations managementFocuses on network-specific tasks

The It Operations Manager and Network Administrator roles overlap in certifications and work environments but differ in scope. The It Operations Manager oversees broader IT functions and strategic planning, while the Network Administrator specializes in maintaining network infrastructure. Understanding these differences helps organizations assign roles effectively and job seekers target the right positions.

More about It Operations Manager jobs
What are popular job titles related to It Operations Manager jobs in Portland, ME? For It Operations Manager jobs in Portland, ME, the most frequently searched job titles are:
What job categories do people searching It Operations Manager jobs in Portland, ME look for? The top searched job categories for It Operations Manager jobs in Portland, ME are:
Infographic showing various It Operations Manager job openings in Portland, ME as of July 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $111,416 per year, or $53.6 per hour.

IT Operations & Infrastructure Administrator

STARC Systems Inc

Brunswick, ME โ€ข On-site

$80K - $90K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago


Job description

The IT Operations & Infrastructure Administrator is responsible for delivering exceptional technical support while helping manage and maintain the organization's technology infrastructure. This role serves as a key member of the IT team, providing hands-on support to end users while administering Microsoft 365, networking, endpoint management, collaboration technologies, and cybersecurity solutions.
The successful candidate will be a versatile IT professional who enjoys solving user issues, improving technology processes, and ensuring the reliability, security, and performance of the company's IT environment. This position works closely with employees across all departments and plays an important role in supporting business operations, manufacturing activities, and strategic technology initiatives.
Essential Duties and Responsibilities:
  • Provide technical support for employees across office, manufacturing, and remote user environments. Administer and support the full Microsoft 365 enterprise ecosystem, including its core productivity, identity, device management, security, compliance, collaboration, AI, and remote support capabilities.
  • Configure, deploy, and maintain laptops, desktops, mobile devices, printers, and peripheral equipment.
  • Support and maintain Meraki network infrastructure including switches, wireless access points, security appliances, and VPN connectivity.
  • Assist with administration and monitoring of Fortinet firewall and network security solutions.
  • Support conference room and collaboration technologies including Microsoft Teams Rooms, Meeting Owl devices, displays, cameras, and audio systems.
  • Manage user onboarding, offboarding, account provisioning, licensing, and access management.
  • Monitor system health, respond to alerts, and assist with infrastructure maintenance and upgrades.
  • Support endpoint security, vulnerability remediation, multifactor authentication, and other cybersecurity initiatives.
  • Maintain accurate documentation of systems, processes, and technical procedures.
  • Participate in technology projects, system implementations, and continuous improvement initiatives.
  • Work with vendors and service providers to troubleshoot issues and coordinate support activities.
  • Support and model STARC Systems' values and mission.
  • Perform other related duties as assigned to support business needs.
  • This position requires working onsite five days a week.

Requirements
Qualifications:
  • 5+ years of experience in IT support, systems administration, or infrastructure support.
  • Strong experience with Microsoft 365 administration and support.
  • Experience supporting enterprise networking technologies, preferably Meraki.
  • Experience with firewall administration, preferably Fortinet.
  • Familiarity with endpoint management solutions such as Intune, NinjaOne, or similar platforms.
  • Experience supporting conference room and collaboration technologies.
  • Understanding of networking fundamentals including TCP/IP, DNS, DHCP, VLANs, VPNs, and wireless networking.
  • Strong troubleshooting, communication, and customer service skills.
  • Ability to manage multiple priorities and work independently in a fast-paced environment.

Preferred Qualifications:
  • Associate or bachelor's degree in IT, experience in a manufacturing environment, or 5-10 years in an enterprise level support role.
  • Microsoft, Cisco Meraki, Fortinet, CompTIA, or related certifications.
  • Exposure to cybersecurity tools and best practices.
  • Experience with IT service management platforms and ticketing systems.

Values and Traits:
  • Independent thinker who embraces new ideas and pushes boundaries.
  • Strong alignment with STARC's core values: Team Aligned, Safety Focused, Committed, Innovative & Growth Oriented.
  • Strong critical thinking and problem-solving skills to evaluate challenges and implement practical solutions.
  • Goal-oriented, focused on creating great products and driving company growth.
  • Superior communication skills-visual, written, and oral-capable of inspiring teams and articulating clear strategies.
  • Perspective-driven, balancing business, customer, and employee goals while fostering a positive, inspiring work environment.

Summary Pay Range: $80,000 - $90,000
Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at STARC Systems.
Benefits and Work Schedule:
STARC Systems offers a competitive benefits package designed to support employees and their families. The benefits listed below are intended to provide a general summary and are not intended to be a complete list of all benefits, programs, eligibility requirements, plan terms, conditions, or limitations.
  • Medical insurance plan options
  • Health Savings Account and Flexible Spending Account options
  • Employer HSA contribution for eligible employees enrolled in an HSA-compatible plan
  • Dental insurance
  • Vision insurance
  • Basic life and AD&D insurance
  • Voluntary life and AD&D insurance options
  • Short-term and long-term disability insurance
  • Voluntary accident, critical illness, and hospital indemnity insurance options
  • Employee Assistance Program resources
  • Virtual care resources
  • Paid time off and company holidays
  • 401(k) retirement plan

Physical Demands and Work Environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is frequently required to stand; walk; sit; and reach with hands and arms. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to high. The employee must occasionally lift and/or move up to 40 pounds.
Salary Description
$80,000 - $90,000