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It Operations Manager Jobs in Tennessee (NOW HIRING)

The IT Technician works closely with the IT Operations Manager and the IT Helpdesk Coordinator to deliver excellent customer service and maintain operational efficiency.Essential Duties and ...

This is a hands-on operational leadership role for someone who blends classic IT service management discipline with modern Site Reliability Engineering practices. The Director ensures that core ...

NOW HIRING: IT Operations Specialist Position General Summary Sole on-site IT professional ... Manage local inventory, spares, and RMA logistics; keep accurate asset records. Infrastructure

IT Manager

Knoxville, TN · On-site

$90K - $111K/yr

The IT Manager is responsible for the leadership, security, governance, and daily operation of the company's information technology environment. This position leads the internal IT function while ...

Information Technology Manager

Knoxville, TN · On-site

$90K - $111K/yr

The IT Manager is responsible for the leadership, security, governance, and daily operation of the company's information technology environment. This position leads the internal IT function while ...

New

IT Manager

Knoxville, TN · On-site

$90K - $111K/yr

The IT Manager is responsible for the leadership, security, governance, and daily operation of the company's information technology environment. This position leads the internal IT function while ...

IT Manager

Knoxville, TN · On-site

$90K - $111K/yr

The IT Manager is responsible for the leadership, security, governance, and daily operation of the company's information technology environment. This position leads the internal IT function while ...

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It Operations Manager information

See Tennessee salary details

$39.5K

$98.8K

$148.4K

How much do it operations manager jobs pay per year?

As of Sep 14, 2026, the average yearly pay for it operations manager in Tennessee is $98,838.00, according to ZipRecruiter salary data. Most workers in this role earn between $76,200.00 and $118,400.00 per year, depending on experience, location, and employer.

What is an IT Operations Manager?

IT Operations Managers are professionals responsible for overseeing and maintaining an organization's IT infrastructure and operations. They manage teams that ensure the reliability, security, and efficiency of computer systems, networks, and related services. Their duties often include supervising IT staff, managing budgets, implementing new technologies, and ensuring compliance with relevant regulations. IT Operations Managers play a critical role in minimizing downtime and ensuring that technology supports the business's goals effectively.

How does an IT Operations Manager typically collaborate with other departments to ensure smooth business operations?

IT Operations Managers work closely with various departments such as finance, HR, and production to understand their technological needs and ensure that IT services align with business objectives. They often coordinate cross-functional meetings to gather requirements, address issues, and implement solutions that support company-wide initiatives. This collaborative approach helps minimize downtime, streamline workflows, and proactively address potential challenges, making strong communication and relationship-building skills essential for success in this role.

What are the key skills and qualifications needed to thrive as an IT Operations Manager, and why are they important?

To thrive as an IT Operations Manager, you need strong leadership skills, a solid understanding of IT infrastructure, and a degree in computer science or a related field. Familiarity with network management tools, ITIL certification, and experience with systems such as VMware, Microsoft Azure, or AWS are typically required. Excellent problem-solving, communication, and organizational abilities help you oversee teams and manage complex projects effectively. These skills ensure the smooth operation, security, and scalability of an organization's IT systems, enabling business continuity and growth.

What is the difference between It Operations Manager vs Network Administrator?

AspectIt Operations ManagerNetwork Administrator
CertificationsITIL, PMP, CompTIA certificationsCCNA, Network+
Work EnvironmentOversees IT services, manages teams, strategic planningMaintains and supports network infrastructure, troubleshooting
Employer & Industry UsageUsed across industries for IT service managementCommon in organizations with complex networks
Search & Comparison IntentFocuses on overall IT operations managementFocuses on network-specific tasks

The It Operations Manager and Network Administrator roles overlap in certifications and work environments but differ in scope. The It Operations Manager oversees broader IT functions and strategic planning, while the Network Administrator specializes in maintaining network infrastructure. Understanding these differences helps organizations assign roles effectively and job seekers target the right positions.

More about It Operations Manager jobs

What are the most commonly searched types of It Operations jobs in Tennessee?

The most popular types of It Operations jobs in Tennessee are:

What are popular job titles related to It Operations Manager jobs in Tennessee?

For It Operations Manager jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching It Operations Manager jobs in Tennessee look for?

The top searched job categories for It Operations Manager jobs in Tennessee are:

What cities in Tennessee are hiring for It Operations Manager jobs?

Cities in Tennessee with the most It Operations Manager job openings:

Infographic showing various It Operations Manager job openings in Tennessee as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $98,838 per year, or $47.5 per hour.

IT Technician

Powell, TN • On-site

Weigel Stores, Inc.
Retail • 201 - 500 employees

Full-time

Re-posted 3 days ago


Weigel's rating

4.9

Company rating: 4.9 out of 10

Based on 32 frontline employees who took The Breakroom Quiz


Job description

The IT Technician is a crucial frontline role responsible for providing technical support and maintenance for all IT systems and equipment across our retail store locations. This individual will respond to service requests, troubleshoot hardware and software issues, perform installations, and ensure the reliable operation of retail technology. The IT Technician works closely with the IT Operations Manager and the IT Helpdesk Coordinator to deliver excellent customer service and maintain operational efficiency.Essential Duties and ResponsibilitiesI

Uphold Weigel's Core Values Including: Positively Impact LivesValue & Celebrate OthersDo the Right ThingEarn & Build TrustLead with PassionServe with PurposeII. Technical Support & Troubleshooting:Incident Response & Resolution: oRespond to and resolve IT service tickets from retail stores, including hardware failures, software malfunctions, network connectivity issues, and user errors.oPerform remote and on-site troubleshooting for Point-of-Sale (POS) systems, scanners, printers, networking equipment (routers, switches, Wi-Fi access points), workstations, and other store-specific IT devices.oEscalate complex or unresolved issues to the IT Operations Manager or relevant third-party vendors in a timely manner, providing clear documentation of steps taken and symptoms.Preventative Maintenance: oConduct routine checks and preventative maintenance on retail IT equipment to ensure optimal performance and minimize downtime.oApply software patches, firmware updates, and security configurations as directed.System and Application Support: oProvide support for various operating systems (e.g., Windows), retail-specific applications, and other business software used in stores.oAssist store personnel with user account management, password resets, and basic application functionality questions.III. Installations, Deployments & Inventory:New Store Builds & Remodels: oExecute the IT setup for new store openings and remodel projects, including the installation and configuration of network infrastructure, POS systems, back-office equipment, and peripherals.oPerform post-installation testing to ensure all systems are fully functional and integrated, adhering to design specifications.Equipment Management: oAssist the IT Operations Manager with the tracking, receipt, deployment, and return of IT equipment inventory.oPrepare equipment for shipping and ensure proper packaging to prevent damage.oMaintain accurate records of equipment assignments and locations.Break/Fix Repairs: oDiagnose and perform hardware repairs or component replacements on various IT devices.IV

Collaboration & Communication:Documentation: oMaintain accurate and detailed records of all support activities, resolutions, and configurations within the IT ticketing system.oContribute to the development and updating of IT knowledge base articles, troubleshooting guides, and procedural documentation.Teamwork: oCollaborate effectively with the IT Operations Manager, IT Helpdesk Coordinator, and other IT team members to resolve issues, share knowledge, and improve processes.oCommunicate clearly and professionally with retail store personnel, providing excellent customer service and managing expectations.On-Call Rotation: oParticipate in the rotational on-call schedule to provide essential IT support for retail stores beyond standard business hours when required.Other Duties:oResponsible for any other duties as assigned.


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