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It Operations Lead Jobs in California (NOW HIRING)

Grocery Outlet

VP - IT Operations

Emeryville, CA · On-site

$220K - $250K/yr

As the VP of IT Operations, you will lead the strategy, delivery, and continuous improvement of Grocery Outlet's core IT operations functions-Infrastructure, Network, Service Desk, and Store ...

TCWGlobal

IT Operations Specialist

Sunnyvale, CA · On-site

$40 - $50/hr

Job Title: IT Operations Specialist Location: Sunnyvale, CA 94086 (** Onsite - Local Candidates ... Lead and support office IT initiatives, including future office moves and office expansion projects ...

TCWGlobal

IT Operations Specialist

Sunnyvale, CA

$40 - $50/hr

Job Title: IT Operations Specialist Location: Sunnyvale, CA 94086 (** Onsite - Local Candidates ... Lead and support office IT initiatives, including future office moves and office expansion projects ...

ZipRecruiter

IT Operations Manager

Santa Monica, CA · On-site

$125K - $160K/yr

As Manager of IT Operations, you will lead empowerment to rapidly adopt tools and services and drive innovation across all of our corporate functions. This role leads the IT Support Team to ensure ...

TCWGlobal

IT Operations Specialist

Sunnyvale, CA · On-site

They are seeking an experienced IT Operations Specialist to manage the IT environment, support ... • Lead and support office IT initiatives, including future office moves and office expansion ...

Harvey

IT Operations Analyst

San Francisco, CA · On-site

$109K - $150K/yr

The IT Operations Analyst joins Harvey's BizTech team to deliver seamless, high-touch technology support that keeps employees productive across a fast-moving AI company. The team's mission is to ...

Form Energy

Director, IT Operations

Berkeley, CA · On-site

$199K - $293K/yr

The Director of IT Operations owns the infrastructure, end-user services, networks, identity, and ... Lead the endpoint fleet and device management across Windows and macOS (MDM, imaging, patching ...

Form Energy

Director, IT Operations

Berkeley, CA · On-site

The Director of IT Operations owns the infrastructure, end-user services, networks, identity, and ... Lead the endpoint fleet and device management across Windows and macOS (MDM, imaging, patching ...

Harvey

IT Operations Analyst

San Francisco, CA · On-site

$109K - $163K/yr

The IT Operations Analyst joins Harvey's BizTech team to deliver seamless, high-touch technology support that keeps employees productive across a fast-moving AI company. The team's mission is to ...

CoreWeave

IT Operations Specialist

Sunnyvale, CA · On-site

$108K - $143K/yr

What You'll Do: IT Operations at CoreWeave is responsible for delivering a secure, reliable, and scalable technology experience for employees across the company. The team partners closely with ...

CoreWeave

IT Operations Specialist

Sunnyvale, CA · On-site

$108K - $143K/yr

What You'll Do: IT Operations at CoreWeave is responsible for delivering a secure, reliable, and scalable technology experience for employees across the company. The team partners closely with ...

CoreWeave

IT Operations Specialist

Sunnyvale, CA · On-site

$108K - $143K/yr

What You'll Do: IT Operations at CoreWeave is responsible for delivering a secure, reliable, and scalable technology experience for employees across the company. The team partners closely with ...

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Showing results 21-40

All JobsIt Operations Lead JobsIt Operations Lead Jobs in California

It Operations Lead information

See California salary details

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How much do it operations lead jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for it operations lead in California is $27.59, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $30.62 per hour, depending on experience, location, and employer.

What is an IT operations lead?

IT Operations Leads are professionals responsible for overseeing the daily operations of an organization's IT infrastructure. They manage teams that handle network, server, and systems administration to ensure optimal performance, security, and reliability. Their role often includes coordinating incident response, implementing IT policies, and collaborating with other departments to support business goals. They also play a key part in planning upgrades and maintaining documentation for IT processes. Effective IT Operations Leads possess strong technical skills, leadership abilities, and problem-solving expertise.

What are the key skills and qualifications needed to thrive as an IT operations lead?

To thrive as an IT Operations Lead, you need a strong background in IT infrastructure, systems administration, and project management, often supported by a degree in computer science or a related field. Familiarity with tools such as ITSM platforms (e.g., ServiceNow), network monitoring systems, and certifications like ITIL or CompTIA are typically required. Leadership, problem-solving, and effective communication are standout soft skills in this role. These skills and qualifications are crucial for ensuring reliable IT services, coordinating teams, and responding swiftly to operational challenges.

What are some common challenges faced by an IT operations lead, and how can they be addressed?

As an IT Operations Lead, one of the most common challenges is balancing the need for system stability with the demand for rapid changes and updates. Managing incidents and minimizing downtime while coordinating with cross-functional teams can also be complex. To address these challenges, it's important to implement robust monitoring tools, maintain clear communication channels, and develop well-documented procedures for incident response and change management. Proactively identifying potential issues and fostering a culture of continuous improvement can also help mitigate operational risks.

What is the difference between It Operations Lead vs Network Administrator?

AspectIt Operations LeadNetwork Administrator
CertificationsITIL, CompTIA Network+, Cisco CCNACCNA, CompTIA Network+
Work EnvironmentOversees IT operations, manages teams, strategic planningMaintains and supports network infrastructure, troubleshooting
Industry UsageUsed across organizations managing IT services and operationsPrimarily in organizations with complex network needs

The It Operations Lead focuses on managing overall IT services, team coordination, and strategic initiatives, while the Network Administrator specializes in maintaining and troubleshooting network infrastructure. Both roles require similar certifications and are vital in IT environments, but the Lead has broader responsibilities beyond network management.

What are popular job titles related to It Operations Lead jobs in California?

For It Operations Lead jobs in California, the most frequently searched job titles are:

What job categories do people searching It Operations Lead jobs in California look for?

The top searched job categories for It Operations Lead jobs in California are:

What cities in California are hiring for It Operations Lead jobs?

Cities in California with the most It Operations Lead job openings:

It Operations Lead jobs near you
Infographic showing various It Operations Lead job openings in California as of August 2026, with employment types broken down into 83% Full Time, 14% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $57,378 per year, or $27.6 per hour.

VP - IT Operations

Grocery Outlet

Emeryville, CA • On-site

$220K - $250K/yr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 27 days ago

Grocery Outlet rating

5.7

Company rating: 5.7 out of 10

Based on 414 frontline employees who took The Breakroom Quiz

80th of 124 rated grocery stores

Job description

About Grocery Outlet:
  • Our Mission: Touching lives for the better
  • Our Vision: Touching lives by being the first choice for bargain-minded consumers in the U.S.
  • Our Values & Behaviors: Achievement, Diversity, Entrepreneurship, Family, Fun, Integrity & Service

About the Team:
Our BT team's mission is to push the boundaries of technology with the intention of going above and beyond to aid stores and customers and deliver timely solutions to benefit all members of Grocery Outlet. Our team consists of problem solvers and go-getters who are dedicated to being service-oriented and solving important problems.
About the Role:
As the VP of IT Operations, you will lead the strategy, delivery, and continuous improvement of Grocery Outlet's core IT operations functions-Infrastructure, Network, Service Desk, and Store Technology. Your mission is to ensure seamless, scalable, and reliable technology services that power the company's stores, warehouses, and corporate teams. You will play a critical role in driving operational maturity across infrastructure platforms, enabling innovation while delivering consistent uptime and performance. This includes leading cloud modernization, SRE adoption, automation, and the integration of service management frameworks to support our growing retail footprint. You will collaborate closely with Business Solutions, Security, and Data & Development teams to ensure that technology operations are aligned with business priorities and deliver measurable outcomes. VP of IT Operations will report to the SVP, Chief Information Officer.
Responsibilities Include:
Strategic Leadership & Vision
  • Define and execute a 3-5-year vision for IT Operations aligned with enterprise goals and transformation programs
  • Translate enterprise objectives into roadmaps across infrastructure, service management, and store systems
  • Serve as a strategic partner to executive leaders, enabling operational readiness for business growth
  • Evolve traditional infrastructure and support into a product-aligned, service-oriented model

Core Infrastructure & Technology Operations
  • Lead enterprise-wide infrastructure services, including cloud, data center, network, end-user computing, and retail systems
  • Oversee store Point-of-Sale platforms, hosting infrastructure, and corporate application operations
  • Ensure 24 × 7 service availability and performance for all production environments, including peak retail periods
  • Drive platform observability, resilience, and standardization across store and enterprise technologies

Service Management & Operational Excellence
  • Build and mature ITIL-aligned practices (incident, change, problem, configuration)
  • Lead service desk transformation, knowledge management, and shift-left/self-service automation
  • Champion proactive incident management and RCA practices to reduce unplanned downtime
  • Establish and monitor operational KPIs including MTTR, SLA compliance, and customer satisfaction

People & Vendor Leadership
  • Lead and develop a high-performing team across infrastructure, service delivery, and retail systems
  • Build skills in cloud operations, automation, SRE, and field support
  • Establish clear performance goals, succession plans, and learning pathways
  • Manage strategic vendor and MSP relationships with outcome-based SLAs and governance

Financial & Portfolio Management
  • Own OpEx and CapEx budgets for infrastructure and operations; ensure alignment with business value
  • Drive efficiency through consolidation, automation, and vendor optimization
  • Partner with Finance and the PMO to forecast resource needs and support program delivery
  • Provide executive transparency into project readiness, spend, and ROI

About The Pay:
  • Base Salary Range: $220,000 - $250,000 Annually
  • Annual Bonus Program
  • Equity
  • 401(k) Profit Sharing
  • Medical, Dental, Vision & More!
  • Final compensation will be determined based upon experience and skills and may vary based on location.

About You:
  • 10+ years in IT infrastructure, service delivery, or enterprise operations
  • 5+ years in senior leadership roles with strategic and operational accountability
  • Retail technology experience (POS, store infrastructure) strongly preferred
  • Bachelor's degree or equivalent combination of experience and education; advanced degree or MBA preferred
  • Hands-on, outcomes-oriented operations leader with deep infrastructure knowledge and a passion for delivering reliable, customer-focused services.
  • You thrive in complex, fast-paced environments, and you bring discipline, structure, and strategy to everything you touch.
  • You lead with empathy, think at enterprise scale, and deliver technology that just works.
  • Strategic and operational thinker who drives alignment across people, process, and technology
  • Skilled communicator with the ability to translate technical issues into business impact
  • Proven team builder and mentor; fosters a culture of accountability, ownership, and continuous learning
  • Effective in vendor negotiations, contract management, and partner collaboration
  • Able to operate with urgency while building long-term stability
  • High integrity, strong business judgment, and customer-centric mindset
  • Deep understanding of hybrid cloud operations (AWS/Azure/GCP) and platform engineering
  • Demonstrated success implementing SRE, automation, and ITSM/ITIL practices at scale
  • Experience managing large vendor ecosystems and support teams across multiple locations
  • Strong command of budgeting, forecasting, and multi-year investment planning

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Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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