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It Manager Jobs in Rome, GA (NOW HIRING)

This role reports to the IT Manager. What You'll Do: * Serve as the first point of contact for IT support requests via ticketing system, email, phone, and chat * Triage, troubleshoot, and resolve end ...

Embedded and critical systems, IoT, information systems and digital solutions for businesses ... Management of projects, quality and industrial performance We are present in 8 countries (France ...

Embedded and critical systems, IoT, information systems and digital solutions for businesses ... Management of projects, quality and industrial performance We are present in 8 countries (France ...

Position Summary The Senior IT Architect is a key role within the IT organization. They own and ... Track and manage exceptions to standards. Continuously improve operational processes. Assess ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview Information Systems Technicians, Cryptologic Technician Networks, and Intelligence Specialists keep the ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview Information Systems Technicians, Cryptologic Technician Networks, and Intelligence Specialists keep the ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview Information Systems Technicians, Cryptologic Technician Networks, and Intelligence Specialists keep the ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview Information Systems Technicians, Cryptologic Technician Networks, and Intelligence Specialists keep the ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview Information Systems Technicians, Cryptologic Technician Networks, and Intelligence Specialists keep the ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview Information Systems Technicians, Cryptologic Technician Networks, and Intelligence Specialists keep the ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview Information Systems Technicians, Cryptologic Technician Networks, and Intelligence Specialists keep the ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview Information Systems Technicians, Cryptologic Technician Networks, and Intelligence Specialists keep the ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview Information Systems Technicians, Cryptologic Technician Networks, and Intelligence Specialists keep the ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview Information Systems Technicians, Cryptologic Technician Networks, and Intelligence Specialists keep the ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview Information Systems Technicians, Cryptologic Technician Networks, and Intelligence Specialists keep the ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview Information Systems Technicians, Cryptologic Technician Networks, and Intelligence Specialists keep the ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview Information Systems Technicians, Cryptologic Technician Networks, and Intelligence Specialists keep the ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview Information Systems Technicians, Cryptologic Technician Networks, and Intelligence Specialists keep the ...

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It Manager information

See Rome, GA salary details

$50K

$109.8K

$149.6K

How much do it manager jobs pay per year?

As of Aug 20, 2026, the average yearly pay for it manager in Rome, GA is $109,757.00, according to ZipRecruiter salary data. Most workers in this role earn between $95,000.00 and $116,600.00 per year, depending on experience, location, and employer.

What does an IT manager do?

As an IT manager, you oversee the information technology aspects of a company. Your job duties include supervising IT staff, working with product vendors, and managing the maintenance and upgrades of the company's hardware and software systems. Your responsibilities are the management and the security of the company’s IT infrastructure. Depending on your company’s size, you coordinate with the internal software development team or with outside vendors to find cost-effective solutions for the company’s IT needs, based on functionality and scalability.

How does an IT manager typically collaborate with other departments within an organization?

IT Managers play a crucial role in bridging the gap between technical teams and other business units. They regularly meet with department heads to understand specific technology needs, coordinate on project timelines, and ensure that IT solutions align with organizational goals. Effective communication and collaboration are key, as IT Managers often lead cross-functional projects, provide technical guidance, and help troubleshoot issues that impact multiple departments. This collaborative approach ensures technology initiatives support overall business strategy and operational efficiency.

What are the key skills and qualifications needed to thrive as an IT manager, and why are they important?

To thrive as an IT Manager, you need a solid background in information technology, project management, and leadership, often supported by a bachelor’s degree in IT or related fields. Familiarity with IT infrastructure, network administration, security protocols, and certifications like CompTIA, PMP, or ITIL are typically essential. Strong communication, problem-solving, and team leadership skills help IT Managers coordinate teams and translate technical information for non-technical stakeholders. These skills are crucial to ensure efficient IT operations, effective project delivery, and alignment of technology initiatives with business goals.

What is the difference between It Manager vs Network Administrator?

AspectIT ManagerNetwork Administrator
CredentialsIT-related degrees, certifications like PMP, ITILNetworking certifications like Cisco CCNA, CompTIA Network+
Work EnvironmentOversees IT teams, strategic planning, managementMaintains and manages network infrastructure, troubleshooting
Employer & Industry UsageUsed across industries for IT leadership rolesCommon in organizations with complex network needs

While both roles involve IT infrastructure, the IT Manager focuses on strategic planning and team management, whereas the Network Administrator handles day-to-day network operations and troubleshooting. The IT Manager typically has broader responsibilities and higher-level decision-making authority.

Are IT managers in demand?

IT managers are in high demand due to the increasing reliance on technology across industries. They are responsible for overseeing IT infrastructure, cybersecurity, and implementing new systems, often requiring certifications like PMP or CISSP. The role offers strong job growth prospects as organizations prioritize digital transformation and cybersecurity measures.

What is the average salary of an IT manager?

The average salary of an IT manager varies by location and experience but typically ranges from $90,000 to $150,000 annually. Factors such as industry, company size, and certifications like PMP or CISSP can influence compensation levels.

What are the most commonly searched types of It jobs in Rome, GA?

The most popular types of It jobs in Rome, GA are:

What are popular job titles related to It Manager jobs in Rome, GA?

For It Manager jobs in Rome, GA, the most frequently searched job titles are:

What job categories do people searching It Manager jobs in Rome, GA look for?

The top searched job categories for It Manager jobs in Rome, GA are:

What cities near Rome, GA are hiring for It Manager jobs?

Cities near Rome, GA with the most It Manager job openings:

Infographic showing various It Manager job openings in Rome, GA as of August 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $109,757 per year, or $52.8 per hour.

IT Support Specialist

Surya Carpet

White, GA • On-site

Full-time

Posted 8 days ago


Job description

About Surya Inc.

Surya Inc. is an innovative home furnishings company catering to a variety of lifestyles. Surya Inc.’s thoughtfully curated design-forward furniture, rugs, textiles, lighting, wall decor and accents are available worldwide through leading retailers, interior designers, and online stores. The Surya Inc. family of brands includes Surya, Global Views, Mitchell Gold + Bob Williams, Livabliss, and RST Brands. Surya Inc. has been named to the Inc. 5000 annual list of America's fastest growing privately held companies ten times.


Overview:

Join a growing IT team that keeps employees productive through reliable, friendly, and timely technical support. In this helpdesk-focused role, you’ll be the first point of contact for IT requests—troubleshooting issues, guiding users, and coordinating resolutions to keep day-to-day work running smoothly.

You’ll resolve requests through a ticketing workflow, communicate clearly on status and next steps, and know when to escalate—while building trust through a great customer experience.

We’re looking for someone who is hands-on, curious, and comfortable in a fast-moving environment. You have strong Windows and Microsoft 365 fundamentals, enjoy solving problems, and can manage multiple tickets while keeping users informed. This role reports to the IT Manager.

What You’ll Do:

  • Serve as the first point of contact for IT support requests via ticketing system, email, phone, and chat
  • Triage, troubleshoot, and resolve end-user issues across Windows, Microsoft 365, printers, and common business applications
  • Provide remote and on-site support; escalate incidents appropriately and coordinate with vendors/other IT resources as needed
  • Onboard and offboard employees (accounts, devices, access, and equipment) in partnership with HR and Security
  • Set up, image, and maintain laptops/desktops and peripherals using standard builds and documentation
  • Support collaboration and meeting-room readiness (Teams/Zoom rooms, AV basics, connectivity, and printing)
  • Maintain accurate ticket notes,
    • time entries, and resolution documentation; identify trends and propose improvements
    • Create and maintain knowledge articles, quick-reference guides, and repeatable processes to improve first-contact resolution

Basic Qualifications:

    • Bachelor’s degree in a related field or 1–3 years of equivalent hands-on IT/helpdesk support experience
    • Experience troubleshooting Windows endpoints and Microsoft 365 (Outlook, Teams, OneDrive/SharePoint) with a strong customer-service mindset
    • Familiarity working in a ticketing system (prioritization, documentation, SLAs/response expectations)
    • Foundational networking knowledge (Wi‑Fi, DNS/DHCP, VPN concepts) to diagnose connectivity issues
    • Strong communication skills—able to explain steps clearly and set expectations with non-technical users
    • Ability to prioritize and manage multiple tickets in a fast-paced environment while maintaining high-quality servic

Preferred Qualifications:

      • Experience with common ticketing platforms (e.g., ServiceNow, Jira Service Management, Zendesk) and basic reporting/metrics
      • Exposure to endpoint management/MDM (e.g., Intune or similar) and device security best practices
      • Knowledge of identity/access basics (Active Directory/Entra ID, group membership, role-based access)
      • Scripting/automation experience (PowerShell preferred) to streamline repeatable support tasks

Core Competencies:

      • Service mindset: responsive, respectful, and focused on resolving issues end-to-end
      • Prioritization: triage requests, manage time effectively, and communicate trade-offs
      • Problem solving: diagnose root causes, test solutions, and document outcomes
      • Communication: explain technical concepts clearly to both technical and non-technical audiences
      • Collaboration: work effectively with peers and stakeholders across departments
      • Continuous learning: stay current on tools, security best practices, and operational improvements