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It Infrastructure Support Jobs (NOW HIRING)

LVT

Manager, IT Infrastructure

American Fork, UT

$44.25 - $60.25/hr

Serve as the primary control owner for IT infrastructure supporting SOC 2 compliance, ensuring audit readiness, change management rigor, and prompt vulnerability remediation. OUR IDEAL CANDIDATE

Gardant

Infrastructure Support Specialist

Columbus, OH · On-site

$65K - $85K/yr

This role is ideal for a hands-on IT professional who thrives in a collaborative environment and is ... e support * Familiarity with IT security standards and compliance frameworks * Familiarity with ...

Gardant

Infrastructure Support Specialist

Columbus, OH · On-site

This role is ideal for a hands-on IT professional who thrives in a collaborative environment and is ... e support * Familiarity with IT security standards and compliance frameworks * Familiarity with ...

DSN Group, Inc.

IT Support Specialist

Chicago, IL · On-site

$47K - $55K/yr

Positive and professional demeanor Company Description We are a locally based IT infrastructure support and solutions operation, providing services to Chicagoland clients. Delivering Solutions ...

Sure Steel

IT Infrastructure Lead

Ogden, UT · On-site

$120 - $135/hr

The IT Infrastructure Lead at Sure Steel Inc is responsible for overseeing and managing the company's IT infrastructure to ensure its reliability, security, and scalability. This role involves ...

Medbio, Inc.

IT Infrastructure Engineer

Grand Rapids, MI · On-site

$80 - $120/hr

Support wired and wireless network connectivity across all company sites. * Troubleshoot network ... General IT Operations * Respond to escalated infrastructure support requests and resolve issues in ...

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It Infrastructure Support information

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$11

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$79

How much do it infrastructure support jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for it infrastructure support in the United States is $57.25, according to ZipRecruiter salary data. Most workers in this role earn between $47.60 and $64.90 per hour, depending on experience, location, and employer.

What is IT Infrastructure Support?

IT Infrastructure Support professionals are responsible for maintaining, managing, and troubleshooting an organization’s core IT systems, such as servers, networks, hardware, and software. They ensure that all technology infrastructure runs efficiently, securely, and reliably to support business operations. Their duties may include installing new equipment, monitoring system performance, providing technical support, and implementing security measures. These professionals often work closely with other IT teams to resolve issues and plan for future technology needs.

What are the key skills and qualifications needed to thrive as an IT Infrastructure Support professional?

To thrive as an IT Infrastructure Support professional, you need a solid understanding of networking, hardware, operating systems, troubleshooting, and typically an associate’s or bachelor’s degree in IT or a related field. Familiarity with tools like Active Directory, virtualization platforms (e.g., VMware), and certifications such as CompTIA Network+ or Microsoft Certified Solutions Expert (MCSE) are highly valued. Strong problem-solving abilities, effective communication, and a customer-focused mindset are essential soft skills. These competencies are crucial for ensuring system reliability, minimizing downtime, and providing timely technical support to keep business operations running smoothly.

What are some typical challenges faced by IT Infrastructure Support professionals, and how can they be addressed?

IT Infrastructure Support professionals often encounter challenges such as troubleshooting complex hardware and network issues, managing system outages under tight deadlines, and keeping up with rapidly changing technologies. Effective communication and prioritization skills are essential for handling multiple support tickets and collaborating with cross-functional teams. Staying proactive with regular system monitoring, ongoing training, and clear documentation helps address these challenges and ensures smooth IT operations.

What is the difference between It Infrastructure Support vs Network Administrator?

AspectIt Infrastructure SupportNetwork Administrator
CertificationsCompTIA A+, Network+, Cisco CCNACompTIA Network+, Cisco CCNA, CCNP
Work EnvironmentData centers, corporate IT departments, help desksNetwork operations centers, enterprise networks, troubleshooting
Employer & Industry UsageIT service providers, large corporations, government agenciesTelecommunications, large enterprises, ISPs

While both roles involve supporting IT infrastructure, It Infrastructure Support focuses on overall system maintenance, hardware, and software troubleshooting, whereas Network Administrators specialize in managing and securing network systems and connectivity. The roles often overlap, but their primary focus and certifications differ slightly, with Infrastructure Support being broader in scope.

What does an IT infrastructure support do?

An IT infrastructure support professional maintains and manages an organization's hardware, software, networks, and servers to ensure reliable operation. They troubleshoot technical issues, perform system updates, and may assist with security measures, often using tools like remote management software and requiring certifications such as CompTIA A+ or Network+. Their role is essential for keeping IT systems running smoothly and securely.

Which IT infrastructure support job is the highest paid?

Senior roles such as IT Infrastructure Manager, Network Architect, or Cloud Solutions Architect tend to be the highest paid in IT infrastructure support, often requiring advanced certifications like Cisco CCIE or AWS certifications. These positions typically offer higher salaries due to increased responsibility, expertise, and experience in designing and managing complex systems.
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It Infrastructure Support jobs near you
Infographic showing various It Infrastructure Support job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $119,083 per year, or $57.3 per hour.

Intern, IT Infrastructure Support

Canadian Solar

Walnut Creek, CA • On-site

$20 - $25/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 12 days ago

Canadian Solar rating

5.8

Company rating: 5.8 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

Job description

At Canadian Solar, our vision is to make lives better by bringing electricity powered by the sun to millions of people worldwide. As a leading manufacturer of solar panels, inverters, and energy storage solutions, we've been an industry front-runner since our founding in 2001. Our commitment to sustainability is reflected in all parts of our organization as we navigate the complexities of a booming industry.
Throughout Canadian Solar's subsidiaries, e-Storage, Recurrent Energy, MSS and CSI Solar Co., we invest in our employees' growth. Our training programs and promotional opportunities ensure we all can continue to learn. We understand the importance of work-life balance and provide various flexible work options to support our employees' well-being. Join our team to "Make the Difference" by creating a lasting positive impact on the world and the communities where we operate.
Job Title: Intern, IT Infrastructure Support
Department: IT
Location: Walnut Creek, CA - Hybrid
Reports To: Senior Manager, IT
Position Summary
The IT Infrastructure Support Intern manages daily operations to ensure that Canadian Solar's data and assets are always accessible, dependable, and secured. Responsible for ensuring consistent and effective support of IT requests in a timely, courteous, and professional manner. This position will be visible throughout the company, so the individual should have the ability and the desire to make a positive impact on the department and organization.
Key Responsibilities
  • Assist with coordination of small-scale IT infrastructure projects, including scheduling, documentation, and communication with internal stakeholders.
  • Support the planning and execution of hardware/software rollouts, office moves, and system upgrades in collaboration with senior IT staff.
  • Track project tasks, update timelines, and report on progress to ensure deliverables are met.
  • Participate in team meetings to provide updates, identify risks, and recommend process improvements.
  • Contribute to continuous improvement initiatives, ensuring alignment between IT infrastructure goals and business objectives.
  • Configure workstation PCs using Microsoft Autopilot and Intune.
  • Provide support and technical guidance on first-level support tickets and issue escalation.
  • Document processes and create knowledge base articles to provide self-service to end users.
  • Identify security risks and ensure they are effectively handled or escalated when required.
  • Provide technical guidance and support to end-users, assisting with IT Infrastructure-related inquiries and issues.
  • Ensure all problems are logged and tracked in the IT ticketing system in accordance with agreed-upon service levels.
  • Collaborate with cross-functional teams to support and resolve issues, ensuring minimal downtime and disruption to business operations.

Qualifications
Skills and Attributes:
  • Excellent problem-solving and analytical abilities.
  • Ability to quickly learn and adapt to new technologies.
  • Strong verbal, written, presentation, and facilitation skills.
  • Strong organizational and time-management skills to support multiple concurrent projects.
  • Ability to communicate effectively with technical and non-technical stakeholders.

Requirements
  • Working towards a diploma or degree from a recognized post-secondary institution in Computer Sciences or equivalent.
  • Microsoft certifications are a desirable asset.
  • Coursework or certification in project coordination, IT service management (ITIL), or project management fundamentals is an asset.
  • Working knowledge of Microsoft solutions including Windows, Intune, Microsoft 365, Active Directory, Microsoft Azure, Conditional Access.
  • Understanding of IT processes including ticketing systems, change control, security administration & best practices.
  • Ability to document work processes and transfer knowledge to other IT team members.
  • Familiarity with IT standards, documentation, and ensuring compliance.
  • Exposure to project management tools such as Microsoft Planner or Jira is considered an asset.
  • Ability to collaborate within multi-disciplinary teams to achieve project milestones.
  • Ability to commute to the office, hybrid work arrangements available depending on project requirements.
  • Mandarin Chinese language skill is highly desired.
  • Willingness to work outside of regular hours based on project or business needs.

Compensation & Benefits
Canadian Solar Inc. offers a competitive salary plus fully comprehensive benefits and performance bonus package based on an annual objective achievement. Our generous benefits package includes a 401(k) Retirement Plan, medical/dental/life/disability program, PTO and sick days.
The pay range for this position is $20.00-$25.00 per hour. This range represents hourly pay only, without regard to location, and does not include a quarterly bonus or other incentives or benefits that may apply. The pay range for this role is subject to change.
Canadian Solar Inc. is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status.
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