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It Infrastructure Support Jobs (NOW HIRING)

State of Arkansas

IT INFRASTRUCTURE ANALYST

Little Rock, AR · On-site

$66.46K - $108.43K/yr

Information Technology - Infrastructure Support Classification: IT Infrastructure Analyst Class Code: IIS04P Pay Grade: IST06 Salary Range: $66,458 - $108,431 Job Summary The IT Infrastructure ...

DSN Group, Inc.

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IT Support Specialist

Chicago, IL · On-site

$47.50K - $55K/yr

Positive and professional demeanor Company Description We are a locally based IT infrastructure support and solutions operation, providing services to Chicagoland clients. Delivering Solutions ...

yhata

IT INFRASTRUCTURE MANAGER

Honolulu, HI · On-site

$91K - $123K/yr

Support internal compliance efforts (e.g., NIST, STIGs, 8570), monitor threat vectors, and assist ... As the technical lead of IT Infrastructure, this position is also responsible for the training and ...

MacLean-Fogg

IT Infrastructure Manager

Mundelein, IL

Design and implement robust, scalable IT systems architecture to support manufacturing operations ... Lead efforts to optimize infrastructure resources, increasing system efficiency, reliability, and ...

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It Infrastructure Support information

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How much do it infrastructure support jobs pay per hour?

As of May 30, 2026, the average hourly pay for it infrastructure support in the United States is $57.25, according to ZipRecruiter salary data. Most workers in this role earn between $47.60 and $64.90 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT Infrastructure Support professional, and why are they important?

To thrive as an IT Infrastructure Support professional, you need a solid understanding of networking, hardware, operating systems, troubleshooting, and typically an associate’s or bachelor’s degree in IT or a related field. Familiarity with tools like Active Directory, virtualization platforms (e.g., VMware), and certifications such as CompTIA Network+ or Microsoft Certified Solutions Expert (MCSE) are highly valued. Strong problem-solving abilities, effective communication, and a customer-focused mindset are essential soft skills. These competencies are crucial for ensuring system reliability, minimizing downtime, and providing timely technical support to keep business operations running smoothly.

What are some typical challenges faced by IT Infrastructure Support professionals, and how can they be addressed?

IT Infrastructure Support professionals often encounter challenges such as troubleshooting complex hardware and network issues, managing system outages under tight deadlines, and keeping up with rapidly changing technologies. Effective communication and prioritization skills are essential for handling multiple support tickets and collaborating with cross-functional teams. Staying proactive with regular system monitoring, ongoing training, and clear documentation helps address these challenges and ensures smooth IT operations.

What are IT Infrastructure Support professionals?

IT Infrastructure Support professionals are responsible for maintaining, managing, and troubleshooting an organization’s core IT systems, such as servers, networks, hardware, and software. They ensure that all technology infrastructure runs efficiently, securely, and reliably to support business operations. Their duties may include installing new equipment, monitoring system performance, providing technical support, and implementing security measures. These professionals often work closely with other IT teams to resolve issues and plan for future technology needs.

What are the 7 components of IT infrastructure?

For an IT Infrastructure Support role, the seven components of IT infrastructure typically include hardware (servers, computers, networking devices), software (operating systems, applications), networking (routers, switches, internet connectivity), data storage (servers, cloud storage), data centers, security (firewalls, antivirus), and facilities (power, cooling). Understanding these components helps support and maintain reliable IT environments. Knowledge of tools like network monitoring and certifications such as CompTIA A+ can be beneficial for this role.

What is the difference between It Infrastructure Support vs Network Administrator?

AspectIt Infrastructure SupportNetwork Administrator
CertificationsCompTIA A+, Network+, Cisco CCNACompTIA Network+, Cisco CCNA, CCNP
Work EnvironmentData centers, corporate IT departments, help desksNetwork operations centers, enterprise networks, troubleshooting
Employer & Industry UsageIT service providers, large corporations, government agenciesTelecommunications, large enterprises, ISPs

While both roles involve supporting IT infrastructure, It Infrastructure Support focuses on overall system maintenance, hardware, and software troubleshooting, whereas Network Administrators specialize in managing and securing network systems and connectivity. The roles often overlap, but their primary focus and certifications differ slightly, with Infrastructure Support being broader in scope.

More about It Infrastructure Support jobs
What cities are hiring for It Infrastructure Support jobs? Cities with the most It Infrastructure Support job openings:
What states have the most It Infrastructure Support jobs? States with the most job openings for It Infrastructure Support jobs include:
What job categories do people searching It Infrastructure Support jobs look for? The top searched job categories for It Infrastructure Support jobs are:
It Infrastructure Support jobs near you
Infographic showing various It Infrastructure Support job openings in the United States as of May 2026, with employment types broken down into 26% Full Time, 51% Part Time, 4% Temporary, and 19% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $119,083 per year, or $57.3 per hour.

IT Infrastructure Support Engineer

Apogee Global RMS

San Jose, CA

Contractor

Posted 18 days ago

Job description

Apogee Global RMS is seeking a hands-on, versatile IT Infrastructure Support Engineer who can provide end-user support, manage systems, and maintain network infrastructure. This role combines IT support, systems administration, and network operations-perfect for someone who enjoys solving problems, keeping systems running smoothly, and owning IT operations end-to-end.

Key Responsibilities:

  1. IT Support & Helpdesk
    • Provide Tier 1-2 technical support for desktops, laptops, printers, and mobile devices
    • Troubleshoot hardware, software, OS, and application issues
    • Set up, configure, and maintain user accounts, email, and access permissions
    • Respond to tickets, document issues, and ensure timely resolution
    • Support onboarding/offboarding of employees (devices, accounts, access)
  2. Systems Administration
    • Install, configure, and maintain Windows/Linux servers and workstations
    • Manage Active Directory, user/group policies, and permissions
    • Monitor system performance, backups, patches, and updates
    • Maintain virtualization environments (VMware/Hyper-V or similar)
    • Ensure security best practices, antivirus, patching, and access controls
    • Document systems, procedures, and configurations
  3. Network Administration
    • Configure and maintain LAN/WAN, switches, routers, firewalls, and Wi-Fi
    • Monitor network performance, uptime, and security
    • Troubleshoot network connectivity and performance issues
    • Manage VPNs, DNS, DHCP, and basic firewall rules
    • Assist with network upgrades, expansions, and improvements

Requirements

  • 3+ years experience in IT support, systems administration, or network administration (or similar)
  • Strong knowledge of: Windows (and/or Linux) environments ; Active Directory, user management, and permissions and Networking fundamentals (TCP/IP, DNS, DHCP, VLANs, VPNs).
  • Experience troubleshooting hardware, software, and network issues
  • Familiarity with virtualization, backups, and basic security practices
  • Strong problem-solving and communication skills
  • Ability to work independently and manage multiple priorities

Nice-to-Have Skills:

  • Certifications such as CompTIA A+, Network+, Security+, Microsoft, or Cisco
  • Experience with cloud platforms (Azure, AWS, Google Cloud)
  • Experience with ticketing systems and IT documentation
  • Scripting/automation (PowerShell, Bash, etc.)
  • Experience in a growing or fast-paced IT environment

For applications and inquiries, please email our Talent Team at : careers@apogeeglobalrms.com

Apply