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It Infrastructure Support Jobs (NOW HIRING)

DSN Group, Inc.

IT Support Specialist

Chicago, IL · On-site

$47K - $55K/yr

Positive and professional demeanor Company Description We are a locally based IT infrastructure support and solutions operation, providing services to Chicagoland clients. Delivering Solutions ...

Sure Steel

IT Infrastructure Lead

Ogden, UT · On-site

$120 - $135/hr

The IT Infrastructure Lead at Sure Steel Inc is responsible for overseeing and managing the company's IT infrastructure to ensure its reliability, security, and scalability. This role involves ...

Neros Technologies

IT Infrastructure Engineer

Torrance, CA · On-site

$112K - $157K/yr

What you will be doing We are seeking an experienced IT Infrastructure Engineer to design and maintain the cloud and on-premise infrastructure supporting advanced defense technology systems. This ...

Medbio, Inc.

IT Infrastructure Engineer

Grand Rapids, MI · On-site

$80 - $120/hr

Support wired and wireless network connectivity across all company sites. * Troubleshoot network ... General IT Operations * Respond to escalated infrastructure support requests and resolve issues in ...

Mesabi Metallics

IT Support Specialist

Paducah, KY · On-site

$60K - $85K/yr

Job Responsibilities IT Infrastructure & Support * Provide L1/L2 support for desktops, laptops, printers, servers, and IT peripherals. * Install, configure, and troubleshoot Windows OS, enterprise ...

Sterling Administration

Be Seen First

IT Infrastructure Lead

Oakland, CA · On-site

$95K - $115K/yr

Position Description This role oversees IT infrastructure, cloud services, and operational support while managing managed service provider partnerships to ensure secure, reliable systems. The ...

Red Bull

IT Infrastructure Manager

Concord, NC · On-site

$112K - $168K/yr

Company Description The IT Infrastructure Manager is responsible for leading the strategy ... Support infrastructure strategy development through continuous improvement, modernization, and ...

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It Infrastructure Support information

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How much do it infrastructure support jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for it infrastructure support in the United States is $57.25, according to ZipRecruiter salary data. Most workers in this role earn between $47.60 and $64.90 per hour, depending on experience, location, and employer.

What is IT Infrastructure Support?

IT Infrastructure Support professionals are responsible for maintaining, managing, and troubleshooting an organization’s core IT systems, such as servers, networks, hardware, and software. They ensure that all technology infrastructure runs efficiently, securely, and reliably to support business operations. Their duties may include installing new equipment, monitoring system performance, providing technical support, and implementing security measures. These professionals often work closely with other IT teams to resolve issues and plan for future technology needs.

What are the key skills and qualifications needed to thrive as an IT Infrastructure Support professional?

To thrive as an IT Infrastructure Support professional, you need a solid understanding of networking, hardware, operating systems, troubleshooting, and typically an associate’s or bachelor’s degree in IT or a related field. Familiarity with tools like Active Directory, virtualization platforms (e.g., VMware), and certifications such as CompTIA Network+ or Microsoft Certified Solutions Expert (MCSE) are highly valued. Strong problem-solving abilities, effective communication, and a customer-focused mindset are essential soft skills. These competencies are crucial for ensuring system reliability, minimizing downtime, and providing timely technical support to keep business operations running smoothly.

What are some typical challenges faced by IT Infrastructure Support professionals, and how can they be addressed?

IT Infrastructure Support professionals often encounter challenges such as troubleshooting complex hardware and network issues, managing system outages under tight deadlines, and keeping up with rapidly changing technologies. Effective communication and prioritization skills are essential for handling multiple support tickets and collaborating with cross-functional teams. Staying proactive with regular system monitoring, ongoing training, and clear documentation helps address these challenges and ensures smooth IT operations.

What is the difference between It Infrastructure Support vs Network Administrator?

AspectIt Infrastructure SupportNetwork Administrator
CertificationsCompTIA A+, Network+, Cisco CCNACompTIA Network+, Cisco CCNA, CCNP
Work EnvironmentData centers, corporate IT departments, help desksNetwork operations centers, enterprise networks, troubleshooting
Employer & Industry UsageIT service providers, large corporations, government agenciesTelecommunications, large enterprises, ISPs

While both roles involve supporting IT infrastructure, It Infrastructure Support focuses on overall system maintenance, hardware, and software troubleshooting, whereas Network Administrators specialize in managing and securing network systems and connectivity. The roles often overlap, but their primary focus and certifications differ slightly, with Infrastructure Support being broader in scope.

What does an IT infrastructure support do?

An IT infrastructure support professional maintains and manages an organization's hardware, software, networks, and servers to ensure reliable operation. They troubleshoot technical issues, perform system updates, and may assist with security measures, often using tools like remote management software and requiring certifications such as CompTIA A+ or Network+. Their role is essential for keeping IT systems running smoothly and securely.

Which IT infrastructure support job is the highest paid?

Senior roles such as IT Infrastructure Manager, Network Architect, or Cloud Solutions Architect tend to be the highest paid in IT infrastructure support, often requiring advanced certifications like Cisco CCIE or AWS certifications. These positions typically offer higher salaries due to increased responsibility, expertise, and experience in designing and managing complex systems.
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It Infrastructure Support jobs near you
Infographic showing various It Infrastructure Support job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $119,083 per year, or $57.3 per hour.

IT Support Specialist

DSN Group, Inc.

Chicago, IL • On-site

$47K - $55K/yr

Full-time

Medical, Dental, Vision, Life, PTO

Re-posted 5 days ago

Job description

We are seeking a Level 1 Support Tech to join our team! You will resolve computer- + user-related issues for our clients.

Responsibilities:

  • Provide technical assistance with computer hardware and software
  • Resolve issues for users via phone, in person, or remote control/access
  • Onboard new staff with hardware and software
  • O365 is used extensively

Qualifications:

  • Previous experience in IT, customer service, or other related fields
  • Ability to build rapport with clients
  • Strong troubleshooting and critical thinking skills
  • Positive and professional demeanor

Company Description

We are a locally based IT infrastructure support and solutions operation, providing services to Chicagoland clients. Delivering Solutions, IT operations and IT Support services. Serving small and mid-sized businesses, we deliver enterprise support and solutions designed for small business budgets.