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It Infrastructure Support Jobs (NOW HIRING)

We are looking for an IT Infrastructure Engineer, this role will be responsible for the ... Provide expert-level technical support and troubleshooting for complex infrastructure issues.

We are looking for an IT Infrastructure Engineer, this role will be responsible for the ... Provide expert-level technical support and troubleshooting for complex infrastructure issues.

MB2 supports over 800 dental practices nationwide, as well as our corporate headquarters in Dallas ... The IT Infrastructure Manager sets and enforces infrastructure standards for corporate and field ...

... and building corporate IT infrastructure to enable the platforms and systems that make us ... Support a unified voice and telephony infrastructure * Act as a point of escalation for the support ...

IT Infrastructure and Support Manager Trigo Quality Solutions Peoria, IL Hybrid Role Overall Purpose The IT Infrastructure and Support Manager, leads all IT operations and systems for the Americas ...

This role ensures the reliability, security, and performance of IT infrastructure by troubleshooting technical issues, supporting workstation deployments, maintaining system documentation, and ...

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Company: CoreFirst Bank & Trust Position: IT Infrastructure Lead Reports to: Director of ... Perform on-site and remote technical support * Maintain excellent communication with IT management ...

Manager of IT Infrastructure Majestic Care is looking for Manager of IT Infrastructure to join our ... Lead deployment and technical support of servers, storage, and cloud-based systems. * Ensure ...

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It Infrastructure Support information

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How much do it infrastructure support jobs pay per hour?

As of Jul 5, 2026, the average hourly pay for it infrastructure support in the United States is $57.25, according to ZipRecruiter salary data. Most workers in this role earn between $47.60 and $64.90 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT Infrastructure Support professional, and why are they important?

To thrive as an IT Infrastructure Support professional, you need a solid understanding of networking, hardware, operating systems, troubleshooting, and typically an associate’s or bachelor’s degree in IT or a related field. Familiarity with tools like Active Directory, virtualization platforms (e.g., VMware), and certifications such as CompTIA Network+ or Microsoft Certified Solutions Expert (MCSE) are highly valued. Strong problem-solving abilities, effective communication, and a customer-focused mindset are essential soft skills. These competencies are crucial for ensuring system reliability, minimizing downtime, and providing timely technical support to keep business operations running smoothly.

What are the 4 types of IT infrastructure?

IT infrastructure support professionals work with four main types of IT infrastructure: hardware infrastructure, which includes servers, computers, and networking equipment; software infrastructure, such as operating systems and enterprise applications; network infrastructure, comprising routers, switches, and communication links; and data infrastructure, including data centers and storage systems. Understanding these components helps support and maintain reliable IT environments in organizations.

Which job is highest paying in IT field?

In the IT field, roles such as Chief Information Officer (CIO), IT Director, and Solutions Architect tend to be the highest paying, often earning six-figure salaries. Specialized roles like Cloud Architects, Security Directors, and Data Scientists with advanced certifications and experience also command high compensation.

What skills do you need for IT infrastructure?

IT Infrastructure Support professionals need strong technical skills in networking, servers, and operating systems, along with knowledge of hardware, software, and security protocols. Problem-solving, communication, and the ability to troubleshoot technical issues are essential. Certifications like CompTIA Network+ or Cisco CCNA can enhance job prospects.

What are IT Infrastructure Support professionals?

IT Infrastructure Support professionals are responsible for maintaining, managing, and troubleshooting an organization’s core IT systems, such as servers, networks, hardware, and software. They ensure that all technology infrastructure runs efficiently, securely, and reliably to support business operations. Their duties may include installing new equipment, monitoring system performance, providing technical support, and implementing security measures. These professionals often work closely with other IT teams to resolve issues and plan for future technology needs.

What engineer makes $500,000 a year?

In the field of IT infrastructure support, engineers typically do not earn $500,000 annually. High salaries in technology roles are more common in executive positions such as Chief Information Officer (CIO) or specialized roles like senior network architects with extensive experience, certifications, and leadership responsibilities. Most support engineers earn significantly less, with top-tier salaries reaching into the high six figures primarily in senior or executive roles.

What are some typical challenges faced by IT Infrastructure Support professionals, and how can they be addressed?

IT Infrastructure Support professionals often encounter challenges such as troubleshooting complex hardware and network issues, managing system outages under tight deadlines, and keeping up with rapidly changing technologies. Effective communication and prioritization skills are essential for handling multiple support tickets and collaborating with cross-functional teams. Staying proactive with regular system monitoring, ongoing training, and clear documentation helps address these challenges and ensures smooth IT operations.

What is the difference between It Infrastructure Support vs Network Administrator?

AspectIt Infrastructure SupportNetwork Administrator
CertificationsCompTIA A+, Network+, Cisco CCNACompTIA Network+, Cisco CCNA, CCNP
Work EnvironmentData centers, corporate IT departments, help desksNetwork operations centers, enterprise networks, troubleshooting
Employer & Industry UsageIT service providers, large corporations, government agenciesTelecommunications, large enterprises, ISPs

While both roles involve supporting IT infrastructure, It Infrastructure Support focuses on overall system maintenance, hardware, and software troubleshooting, whereas Network Administrators specialize in managing and securing network systems and connectivity. The roles often overlap, but their primary focus and certifications differ slightly, with Infrastructure Support being broader in scope.

More about It Infrastructure Support jobs
What cities are hiring for It Infrastructure Support jobs? Cities with the most It Infrastructure Support job openings:
What states have the most It Infrastructure Support jobs? States with the most job openings for It Infrastructure Support jobs include:
What job categories do people searching It Infrastructure Support jobs look for? The top searched job categories for It Infrastructure Support jobs are:
Infographic showing various It Infrastructure Support job openings in the United States as of June 2026, with employment types broken down into 37% Full Time, 61% Part Time, 1% Contract, and 1% Nights. Highlights an 86% Physical, 4% Hybrid, and 10% Remote job distribution, with an average salary of $119,083 per year, or $57.3 per hour.
Manager IT Infrastructure

Manager IT Infrastructure

Citizens Energy Group

Indianapolis, IN • On-site, Remote

$120K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 7 days ago


Citizens Energy Group rating

7.9

Company rating: 7.9 out of 10

Based on 5 frontline employees who took The Breakroom Quiz


Job description

Overview
We have an exciting opportunity for a Manager of IT Infrastructure to join our team!
The Manager of IT Infrastructure provides tactical leadership and 24x7x365 accountability for the organization's hybrid technology environment, including multiple physical datacenters and public cloud regions.
This position offers a flexible hybrid work schedule, with work performed in the office a minimum of 2-3 days a week and as needed.
This role oversees a high-performing team responsible for the operational integrity of VMware virtualization, network and compute infrastructure, and Microsoft Azure (IaaS/PaaS) platforms. Key technical priorities include managing enterprise storage, backup and recovery, and advanced networking solutions. In close partnership with Information Security, the Manager ensures a cybersecurity posture through patching, configuration hardening, and identity integration. Beyond technical oversight, the position involves developing strategic roadmaps, managing OPEX/CAPEX budgets, and coordinating vendor relationships to deliver scalable infrastructure. By collaborating with Application and Security leaders, the Manager aligns modern infrastructure capabilities with both business objectives and regulatory requirements. This role bridges high-level strategy with day-to-day execution to maintain a resilient and secure enterprise foundation.
Citizens Energy Group offers competitive salary and benefits including:
  • Health, Dental & Vision
  • Defined Benefit Pension Plan
  • 401(k) Retirement Plan with company match
  • Short Term Incentive Pay (STIP) Plan
  • Health Savings Account (HSA) with company contribution
  • Wellness Program
  • Adoption and tuition assistance
  • Employee Credit Union
  • PTO and Paid Holidays
  • Flexible Hybrid Work Schedule

If you are looking for a new opportunity, we invite you to apply and talk about the possibilities of starting a rewarding new chapter of your career!
Minimum Salary: $120,500 (Grade 13)
Responsibilities
  • Provide senior leadership for the design, implementation, and operation of the enterprise hybrid infrastructure environment, including on premises and private cloud platforms (VMware and hyperconverged infrastructure), Microsoft Azure (IaaS/PaaS), enterprise storage, backup and recovery, networking, software defined networking (SDN), and SDWAN, ensuring stability, scalability, and resiliency.
  • Own infrastructure strategy, multi-year roadmaps, and operating and capital budgets; define and execute initiatives that modernize infrastructure platforms, improve reliability and security, and align with organizational goals and regulatory requirements.
  • Lead, coach, and develop Infrastructure Team members and senior technical leads through performance management, mentoring, succession planning, and skills development to support modern infrastructure and cloud technologies.
  • Maintain accountability for the cybersecurity posture of infrastructure platforms, including patch management, configuration hardening, vulnerability remediation, identity integration, and availability controls, in close partnership with Information Security.
  • Ensure infrastructure support for business continuity and disaster recovery, including architecture, testing, documentation, and readiness across on premises and cloud environments; provide leadership during major incidents or outages.
  • Design, implement, and govern infrastructure processes, standards, and controls (e.g., ITIL, COBIT, change management, monitoring, automation) to ensure consistent, compliant, and auditable operations.
  • Provide executive oversight of infrastructure operations and escalations, ensuring service levels are met, operational risks are managed, and systemic issues are addressed through root cause analysis and continuous improvement rather than day-to-day ticket handling.
  • Perform other duties as assigned.

Qualifications
  • Bachelor's degree in Computer Science, Information Systems, Engineering, or a related technical discipline from an accredited college or university, or equivalent combination of education and experience.
  • 10+ years of progressively responsible experience in enterprise Information Technology infrastructure roles, including leadership responsibility for complex, mission critical platforms.
  • Demonstrated experience designing, operating, and modernizing hybrid infrastructure environments, including on premises and private cloud platforms (e.g., VMware, hyperconverged infrastructure) and public cloud services (Microsoft Azure IaaS and PaaS).
  • Proven accountability for the security and resiliency of infrastructure systems, including patch management, configuration hardening, vulnerability remediation, identity integration, and availability controls.
  • Strong leadership experience overseeing infrastructure teams, vendors, and service providers in a regulated or high availability environment.

Preferred Skills/Qualifications
  • Five or more years of experience leading infrastructure teams, including management of senior engineers and technical leads, in a complex enterprise environment.
  • Demonstrated experience developing and executing infrastructure strategy, multi-year roadmaps, and operating and capital budgets aligned to business and regulatory requirements.
  • Strong understanding of infrastructure cybersecurity principles, including vulnerability management, secure configuration, identity integration, resiliency, and audit readiness; experience implementing effective technical and procedural controls in partnership with Information Security.
  • Experience designing and governing modern infrastructure operating practices, including system monitoring and observability, change and configuration management, service level management, incident and problem management, and root cause analysis.
    Hands on familiarity with hybrid infrastructure and networking technologies, such as VMware, hyperconverged platforms, Microsoft Azure, software defined networking, and SD-WAN.
  • Excellent communication and interpersonal skills, with the ability to present technical concepts to executive, operational, and non-technical audiences and influence outcomes across organizational boundaries.
  • Demonstrated ability to lead through complexity and change, prioritize effectively, and make sound decisions in environments with incomplete or rapidly evolving information.
  • Strong organizational, leadership, and customer focused mindset, with a track record of translating infrastructure capabilities into reliable, secure business services.

Job Posting Deadline: Open until filled
Citizens is a drug-free, Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, age, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

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