It Infrastructure Program Manager Jobs in Portland, OR

As we continue to grow, we are seeking a Director of Information Technology to join our award-winning specialty pharmacy team.

At Ardon, we are passionate about our mission to inspire people and improve lives through the delivery of high-quality, compassionate healthcare services. Our innovative work environment in Portland, Oregon, centers around uplifting collaboration with our employees as we care for patients. Our commitment to cultivating talent and fostering growth within our organization keeps Ardon ranked among the top 100 companies to work for in Oregon.
*Recognized as a Top Workplace by the Oregonian in 2021, 2022, 2023, and 2024*

Our state-of-the-art specialty pharmacy provides medications that are often used to treat complex or rare conditions. We deliver services to enhance the patient experience within the comfort of their home. We remove barriers to care and provide patients with the education, clinical care and supportive services they need on their treatment journey. We work to build trusted relationships and to be a resource where patients can turn for help.

Our progressive work environment embodies the notion that life is meant to be shared and lived well, through hard work, compassion, and camaraderie. Together, we enjoy team meals and celebrate events and company milestones. Employees like to relax in our lounge equipped with amenities that promote wellness and fun. We volunteer to support patient advocacy organizations within our community. Our employee-run DEI Group is dedicated to diversity and inclusion.
To learn more about our team and what we do, watch our video at https://vimeo.com/320864889.

Do you want a dynamic career opportunity where you can make a difference? Explore the potential of your pharmacy experience in an elevated role.

The Director of Information Technology is responsible for providing leadership and management over the Enterprise Information Technology department in its charge to implement, operate, and maintain computing and telecommunication facilities, equipment, and services that meet the needs of Ardon Health Holdings (AHH). This position provides leadership and direction to the team to support the Company’s quality program and commitment to continuous quality improvement.

Job type: Full-time
Pay range: $167,299.16 - $225,859.60 annually, depending on experience.
Benefits:

• Competitive pay
• Flexible PTO and paid company holidays
• Medical, dental, vision, disability and life insurance
• 401(k) match

Position Proficiency Requirements:

1. Bachelor’s degree in computer science, information technology, or relevant field of study.

2. 8+ years’ experience in managing IT systems, services, and teams with specific experience in managing infrastructure, applications, and security, including:

a. Implementing and maintaining large scale applications.

b. Managing infrastructure and information security.

c. Leading efforts for data strategies, analytics, and business intelligence.

d. Experience in healthcare or pharmacy is highly desirable.

3. Experience building and managing IT department budgets and ensuring expectations are met.

4. Experience leading strategic vendor partnerships, including RFP processes, contract negotiation, performance management, and outsourced service oversight.

5. Experience leading enterprise IT operations including applications, infrastructure, cloud services, data platforms, and service delivery performance.

6. Physical and mental functions and activities:

a. Strategic thinking and business acumen

b. Sound judgment and decision-making

c. Strong analytical and problem-solving skills

d. Effective communication and stakeholder engagement

e. Leadership in fast-paced, regulated environments

f. Strong organizational and project management skills, able to lead and collaborate effectively across teams, and adapt to fast-paced, evolving environments.

Working conditions

Primarily office-based with hybrid options; requires desk work, occasional visits to multiple locations, and flexibility for non-standard hours as needed.

Contact with others:

a. Internally with Ardon employees across multiple departments.

b. Externally with various customers, vendors, suppliers, contractors, auditors, consultants, and business partners.

Essential functions and activities:

1. Provide leadership and oversight for enterprise IT operations, including infrastructure, applications, cloud services, data platforms, and service delivery performance.

2. Lead the development and execution of enterprise data strategies to maximize the value of organizational information. This includes establishing data governance frameworks, ensuring data integrity, enabling advanced analytics and business intelligence, and partnering with business leaders to leverage data for informed decision-making, operational efficiency, and strategic growth initiatives.

3. Develop and execute the enterprise IT vision, strategy, and multi-year roadmap aligned with corporate objectives, ensuring an integrated and scalable technology ecosystem.

4. Develop and manage relevant budgets.

5. Lead enterprise information security, cybersecurity, compliance (including NIST), risk management, incident response, disaster recovery, and business continuity planning. This includes performing regular assessments, resilience testing, and corrective action implementation.

6. Govern the IT project portfolio to ensure prioritization, resource alignment, and successful delivery of strategic initiatives.

7. Serve as a strategic partner to executive and departmental leaders to align technology initiatives with business objectives and operational needs.

8. As quality management program staff, allocate approximately 5% of overall job requirements to quality management activities.

9. Actively participate and provide support as needed to fellow leadership and quality program staff to ensure activities related to the company’s quality management program and quality improvement activities maintain priority focus and are effectively executed. This may include but is not limited to activities that promote objective and systematic measurement, monitoring, and evaluation of services and defined Quality Improvement Projects (QIPs) that may result from such efforts.

10. Comply with the company’s Human Resources policies, Employee Handbook, Code of Conduct, and all department policies and procedures, including protecting confidential company, employee, and customer information; attending work punctually and regularly; and adhering to good safety practices in all activities.

11. Perform other duties and responsibilities as assigned.

Additional/non-essential functions and activities

1. Perform or support administrative tasks as needed.

2. Some travel, additional hours including evenings, as well as on-call duties, as necessary.

Ardon Health seeks to allow equal employment opportunities for all qualified persons without regard to race, religion, color, age, sex, sexual identification or orientation, national origin, marital status, disability, veteran status or any other status protected by law.