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It Infrastructure Operations Jobs (NOW HIRING)

Citadel

Manager Infrastructure Operations

Exton, PA

Excellent knowledge of IT infrastructure operations to include a good knowledge of IT best practices, industry trends and compliance requirements. * People management experience required. * Bachelor ...

Citadel

Manager Infrastructure Operations

Exton, PA · On-site

Excellent knowledge of IT infrastructure operations to include a good knowledge of IT best practices, industry trends and compliance requirements. * People management experience required. * Bachelor ...

Dana-Co

IT Infrastructure Manager

Manhattan, NY · On-site

Evaluate and implement AI-powered tools and automation to improve IT operations and service delivery * Lead infrastructure modernization and technology improvement initiatives * Strengthen ...

Dana-Co

IT Infrastructure Manager

Manhattan, NY · On-site

Evaluate and implement AI-powered tools and automation to improve IT operations and service delivery * Lead infrastructure modernization and technology improvement initiatives * Strengthen ...

Dana-Co

IT Infrastructure Manager

Manhattan, NY · Hybrid

Evaluate and implement AI-powered tools and automation to improve IT operations and service delivery * Lead infrastructure modernization and technology improvement initiatives * Strengthen ...

Hyundai Mobis

IT Infrastructure Consultant

GA · On-site

Define and champion regional IT operations KPIs based on global metrics and local priorities ... Support the implementation of IT infrastructure projects and establish operational guidelines for ...

Excelsior College

IT Manager

Albany, NY · On-site

$94K - $115K/yr

The IT Manager, Infrastructure & Systems Operations is responsible for the day-to-day management, support, and reliability of the university's core IT infrastructure environment. This includes ...

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It Infrastructure Operations information

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$43.5K

$108.9K

$163.5K

How much do it infrastructure operations jobs pay per year?

As of Jul 21, 2026, the average yearly pay for it infrastructure operations in the United States is $108,899.00, according to ZipRecruiter salary data. Most workers in this role earn between $84,000.00 and $130,500.00 per year, depending on experience, location, and employer.

What do infrastructure operations do?

Infrastructure operations professionals manage and maintain an organization’s IT infrastructure, including servers, networks, storage, and data centers. They ensure systems are reliable, secure, and perform efficiently, often using tools like monitoring software and following best practices for disaster recovery and security. These roles typically require technical skills, certifications, and a focus on system uptime and performance.

What is the role of IT infrastructure?

The role of IT infrastructure in IT Infrastructure Operations involves managing and maintaining the hardware, software, networks, data centers, and other technology resources that support an organization's IT services. It ensures system reliability, security, and performance, enabling business operations to run smoothly. Professionals in this field often work with tools like servers, cloud platforms, and network equipment, and may hold certifications such as CompTIA Network+ or Cisco CCNA.

What are the 4 types of IT infrastructure?

In IT infrastructure operations, the four main types are hardware infrastructure (servers, storage, networking equipment), software infrastructure (operating systems, enterprise applications), network infrastructure (routers, switches, firewalls), and data center infrastructure (power, cooling, physical security). Understanding these components helps IT professionals maintain reliable and secure systems. Certifications like CompTIA Infrastructure+ can validate knowledge across these areas.

What are some common challenges faced in an IT Infrastructure Operations role, and how are they typically addressed?

Professionals in IT Infrastructure Operations often encounter challenges like maintaining high system availability, managing complex networks, and ensuring rapid incident response. To address these, teams implement proactive monitoring, follow standardized ITIL processes, and use automation tools to streamline repetitive tasks. Collaboration with other IT departments, regular training, and clear escalation procedures also help ensure smooth operations and minimize downtime.

Which job is highest paying in IT field?

In the IT field, roles such as Chief Information Officer (CIO), IT Director, and Cloud Architect tend to be the highest paying, often earning six-figure salaries. Specialized roles like Solutions Architect, Data Scientist, and cybersecurity executives also command high compensation, especially with advanced certifications and extensive experience.

What are the key skills and qualifications needed to thrive as an IT Infrastructure Operations professional, and why are they important?

To thrive in IT Infrastructure Operations, you need a solid understanding of network administration, server management, and IT security, often supported by a degree in computer science or information technology. Familiarity with tools like VMware, Microsoft Azure, Linux/Windows servers, and certifications such as CompTIA Network+ or Cisco CCNA are typically required. Strong problem-solving abilities, attention to detail, and effective communication are essential soft skills in this role. These competencies ensure the stability, efficiency, and security of an organization's IT systems, which are critical for business continuity.

What is the difference between It Infrastructure Operations vs Network Administrator?

AspectIt Infrastructure OperationsNetwork Administrator
CertificationsCompTIA Network+, Cisco CCNA, ITILCompTIA Network+, Cisco CCNA, Juniper JNCIA
Work EnvironmentData centers, enterprise IT teams, cloud environmentsOffice networks, enterprise LAN/WAN setups, troubleshooting
Industry UsageIT service providers, large corporations, cloud providersCorporate offices, educational institutions, government agencies
Job FocusManaging overall IT infrastructure, servers, storage, cloud servicesConfiguring, maintaining, and troubleshooting network hardware and connections

While both roles involve network and IT skills, It Infrastructure Operations focuses on managing and maintaining the entire IT environment, including servers and cloud systems. In contrast, Network Administrators primarily handle network hardware, configurations, and connectivity issues within an organization.

What is IT Infrastructure Operations?

IT Infrastructure Operations refers to the management and maintenance of an organization's core IT systems, including servers, networks, storage, and data centers. Professionals in this field ensure that IT services are reliable, secure, and efficient, supporting the daily technology needs of a business. Their responsibilities often include monitoring system performance, troubleshooting issues, implementing upgrades, and maintaining security protocols. Effective IT Infrastructure Operations are essential for minimizing downtime and supporting business continuity.
More about It Infrastructure Operations jobs
What are the most commonly searched types of It Infrastructure Operations jobs? The most popular types of It Infrastructure Operations jobs are:
What job categories do people searching It Infrastructure Operations jobs look for? The top searched job categories for It Infrastructure Operations jobs are:
It Infrastructure Operations jobs near you
Infographic showing various It Infrastructure Operations job openings in the United States as of July 2026, with employment types broken down into 94% Full Time, 3% Part Time, and 3% Contract. Highlights an 86% Physical, 4% Hybrid, and 10% Remote job distribution, with an average salary of $108,899 per year, or $52.4 per hour.
Information Technology Infrastructure Manager

Information Technology Infrastructure Manager

Fayetteville Technical Community College

Fayetteville, NC • On-site

Full-time

Medical, Retirement, PTO

Posted 20 days ago

Job description

Posting Details
Candidate(s) recommended for hire are subject to a criminal background check.
Position Information
Position Title
Information Technology Infrastructure Manager
Announcement Summary
Fayetteville Technical Community College is recruiting for a new member to join our Information Technology Services Team and now accepting applications for a full-time IT Infrastructure Manager!
The IT Infrastructure Manager is responsible for the design, implementation, operation, maintenance, and support of the College's network, telecommunications, and infrastructure systems across multiple campuses and facilities. This position provides both strategic leadership and hands-on technical expertise to ensure reliable, secure, and high-performing infrastructure services.
This role oversees day-to-day infrastructure operations, supervises network and infrastructure staff, and ensures service availability and responsiveness for students, faculty, and staff. The position is accountable for infrastructure performance, lifecycle planning, vendor coordination, security alignment, and the successful execution of infrastructure initiatives.
This position requires both leadership and hands-on technical involvement.
Work may involve responding to urgent service disruptions and critical infrastructure issues.
Some after-hours, on-call, and weekend work will be required to support maintenance windows and incident response.
We offer a valuable benefits package that includes the following:
NC State Health Plan
NC State Retirement Plan
Paid Leave
Paid Holidays
Cafeteria Plan (IRS Code Section 125)
Educational Benefits
Longevity
TRICARE Supplement Benefits
Full-time employee benefits
Duties
Leadership and Operations:
  • Lead, supervise, and mentor ITS infrastructure staff, providing guidance, task prioritization, and performance management.
  • Manage ITS infrastructure and network operations across multiple campuses, including incident response, escalation management, and service restoration.
  • Ensure consistent delivery of secure and reliable ITS infrastructure services that meet institutional needs.

Infrastructure Management:
  • Design, implement, and maintain wired and wireless network environments, including LAN, WAN, campus backbone, and cloud-connected systems.
  • Install, configure, and support infrastructure components such as switches, routers, firewalls, wireless controllers, access points, and telecommunications systems.
  • Perform hands-on technical work as needed to support operations, resolve service issues, respond to outages, and complete infrastructure projects.

Monitoring and Performance Management:
  • Monitor network and infrastructure performance using management tools; analyze logs, alerts, and trends.
  • Develop, track, and report key performance indicators (KPIs) related to availability, performance, service response, outage trends, lifecycle status, and vendor performance.
  • Identify and implement continuous improvement strategies to enhance service reliability, capacity, and resiliency.

Security and Compliance:
  • Administer infrastructure security controls, including firewalls, VPNs, network segmentation, access controls, and secure configurations.
  • Coordinate with the Office of the Chief Information Security Officer (CISO) on risk management, vulnerability remediation, incident response, and compliance requirements.
  • Ensure infrastructure aligns with institutional policies and applicable regulations (e.g., FERPA, PCI, HIPAA, NIST 800-53, 800-171, and other data protection standards).

Change Management and Maintenance:
  • Plan and execute system updates, patches, configuration changes, and maintenance activities.
  • Maintain change control processes, documentation, and rollback procedures to minimize service disruption.
  • Oversee preventive maintenance and lifecycle replacement planning.

Troubleshooting and Support:
  • Diagnose and resolve complex network, telecommunications, and infrastructure issues.
  • Provide advanced escalation support and coordinate resolution with vendors, service providers, and state agencies.

Documentation and Standards:
  • Develop and maintain comprehensive infrastructure documentation, including:
    • Network diagrams and topographies
    • Configuration management
    • Standards and procedures
    • Inventory and lifecycle records
    • Operational runbooks and maintenance logs
  • Ensure documentation supports operational continuity and compliance requirements.
  • In coordination with the AVP for ITS, develop and maintain appropriate key performance indicators (KPIs) to evaluate infrastructure operations and make adjustments to the infrastructure to ensure healthy systems that remain operational, reliable, and secure.

Vendor and Stakeholder Coordination:
  • Coordinate with external partners, including service providers, ISPs, the North Carolina Department of Information Technology (NCDIT), and the North Carolina Community College System Office.
  • Support procurement activities, including requirements development, vendor evaluation, and lifecycle planning.
  • Collaborate with internal departments, such as the College's Office of CISO and ITS leadership on infrastructure-related initiatives.

Disaster and Recovery Continuity:
  • Support disaster recovery and business continuity planning for infrastructure services.
  • Participate in testing, evaluation, and implementation of corrective actions.
  • Coordinate technical response team and work to recover operations

Additional Responsibilities:
  • Participate in infrastructure projects, upgrades, and institutional initiatives.
  • Perform other duties as assigned.

Minimum Qualifications
  • Bachelor's degree in Networking, Infrastructure Technology, or a related field or the equivalent of experience and education.
  • Minimum of five years of progressive experience in network or infrastructure administration.
  • Experience with enterprise LAN/WAN, wireless, telecommunications, and multi-site environments.

Preferred Requirements
  • CompTIA Network+, Security+, Cloud+, or Server+
  • Vendor certifications (e.g., Cisco, HPE Aruba, Fortinet, Microsoft, AWS, Azure)
  • Supervisory or leadership experience preferred.

Full or Part Time
Full Time
College Pay Scale
$82,580 - $101,316 annually
Number of Months
12
Employee Benefits
NC State Health Plan
NC State Retirement Plan
Paid Leave
Paid Holidays
Cafeteria Plan (IRS Code Section 125)
Educational Benefits
Longevity
TRICARE Supplement Benefits
Posting Number
S69-26
Posting Detail Information
EEO Statement
The Fayetteville Technical Community College is an Equal Opportunity Educational Institution/Employer.
Close Date
Open Until Filled
Yes
Special Instructions to Applicants
Screening of applications will begin immediately, with an anticipated hire date of August 15th, 2026.
NOTE: All applicants under consideration for employment at Fayetteville Technical Community College will be required to complete a consent form that allows FTCC to conduct a criminal background check on your behalf so that you may be considered further for the position for which you have applied.
Three (3) Professional References Are Required.
" Please note, Fayetteville Technical Community College will not support an application for a new work visa, such as an H-1B, and will not sponsor the STEM OPT extension."

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