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It Infrastructure Operations Jobs (NOW HIRING)

EPMA

IT Infrastructure Project Manager

Houston, TX

$45.75 - $62.25/hr

The ideal candidate has a strong background in IT Operations environments and is technically fluent enough to understand infrastructure dependencies--not just manage timelines. Title: IT Infrast ...

EPMA

IT Infrastructure Project Manager

Houston, TX · Hybrid

$47.25 - $64.50/hr

The ideal candidate has a strong background in IT Operations environments and is technically fluent enough to understand infrastructure dependencies-not just manage timelines. Title: IT Infrastructur ...

nLIGHT

Sr. Manager IT Infrastructure

Camas, WA · Hybrid

Position Summary The Sr. Manager, IT Infrastructure (Operations) leads global enterprise infrastructure operations, ensuring reliable, secure, and scalable IT systems that support business and ...

nLIGHT

Sr. Manager IT Infrastructure

Camas, WA · On-site

Position Summary The Sr. Manager, IT Infrastructure (Operations) leads global enterprise infrastructure operations, ensuring reliable, secure, and scalable IT systems that support business and ...

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It Infrastructure Operations information

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$43.5K

$108.9K

$163.5K

How much do it infrastructure operations jobs pay per year?

As of Jul 21, 2026, the average yearly pay for it infrastructure operations in the United States is $108,899.00, according to ZipRecruiter salary data. Most workers in this role earn between $84,000.00 and $130,500.00 per year, depending on experience, location, and employer.

What do infrastructure operations do?

Infrastructure operations professionals manage and maintain an organization’s IT infrastructure, including servers, networks, storage, and data centers. They ensure systems are reliable, secure, and perform efficiently, often using tools like monitoring software and following best practices for disaster recovery and security. These roles typically require technical skills, certifications, and a focus on system uptime and performance.

What is the role of IT infrastructure?

The role of IT infrastructure in IT Infrastructure Operations involves managing and maintaining the hardware, software, networks, data centers, and other technology resources that support an organization's IT services. It ensures system reliability, security, and performance, enabling business operations to run smoothly. Professionals in this field often work with tools like servers, cloud platforms, and network equipment, and may hold certifications such as CompTIA Network+ or Cisco CCNA.

What are the 4 types of IT infrastructure?

In IT infrastructure operations, the four main types are hardware infrastructure (servers, storage, networking equipment), software infrastructure (operating systems, enterprise applications), network infrastructure (routers, switches, firewalls), and data center infrastructure (power, cooling, physical security). Understanding these components helps IT professionals maintain reliable and secure systems. Certifications like CompTIA Infrastructure+ can validate knowledge across these areas.

What are some common challenges faced in an IT Infrastructure Operations role, and how are they typically addressed?

Professionals in IT Infrastructure Operations often encounter challenges like maintaining high system availability, managing complex networks, and ensuring rapid incident response. To address these, teams implement proactive monitoring, follow standardized ITIL processes, and use automation tools to streamline repetitive tasks. Collaboration with other IT departments, regular training, and clear escalation procedures also help ensure smooth operations and minimize downtime.

Which job is highest paying in IT field?

In the IT field, roles such as Chief Information Officer (CIO), IT Director, and Cloud Architect tend to be the highest paying, often earning six-figure salaries. Specialized roles like Solutions Architect, Data Scientist, and cybersecurity executives also command high compensation, especially with advanced certifications and extensive experience.

What are the key skills and qualifications needed to thrive as an IT Infrastructure Operations professional, and why are they important?

To thrive in IT Infrastructure Operations, you need a solid understanding of network administration, server management, and IT security, often supported by a degree in computer science or information technology. Familiarity with tools like VMware, Microsoft Azure, Linux/Windows servers, and certifications such as CompTIA Network+ or Cisco CCNA are typically required. Strong problem-solving abilities, attention to detail, and effective communication are essential soft skills in this role. These competencies ensure the stability, efficiency, and security of an organization's IT systems, which are critical for business continuity.

What is the difference between It Infrastructure Operations vs Network Administrator?

AspectIt Infrastructure OperationsNetwork Administrator
CertificationsCompTIA Network+, Cisco CCNA, ITILCompTIA Network+, Cisco CCNA, Juniper JNCIA
Work EnvironmentData centers, enterprise IT teams, cloud environmentsOffice networks, enterprise LAN/WAN setups, troubleshooting
Industry UsageIT service providers, large corporations, cloud providersCorporate offices, educational institutions, government agencies
Job FocusManaging overall IT infrastructure, servers, storage, cloud servicesConfiguring, maintaining, and troubleshooting network hardware and connections

While both roles involve network and IT skills, It Infrastructure Operations focuses on managing and maintaining the entire IT environment, including servers and cloud systems. In contrast, Network Administrators primarily handle network hardware, configurations, and connectivity issues within an organization.

What is IT Infrastructure Operations?

IT Infrastructure Operations refers to the management and maintenance of an organization's core IT systems, including servers, networks, storage, and data centers. Professionals in this field ensure that IT services are reliable, secure, and efficient, supporting the daily technology needs of a business. Their responsibilities often include monitoring system performance, troubleshooting issues, implementing upgrades, and maintaining security protocols. Effective IT Infrastructure Operations are essential for minimizing downtime and supporting business continuity.
More about It Infrastructure Operations jobs
What are the most commonly searched types of It Infrastructure Operations jobs? The most popular types of It Infrastructure Operations jobs are:
What job categories do people searching It Infrastructure Operations jobs look for? The top searched job categories for It Infrastructure Operations jobs are:
It Infrastructure Operations jobs near you

Senior IT Infrastructure & Operations Manager

myDNA, Inc.

Houston, TX • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 21 days ago

Job description

Our Purpose
Our mission is to build a healthier and more connected world with precision health and genealogy services. We empower individuals with actionable insights into their genetic makeup, fostering a deeper understanding of their ancestry, health, and wellness. By integrating the experience of Gene by Gene Laboratory Services, FamilyTreeDNA genealogy, and myDNA reporting services, we strive to deliver cutting-edge genetic testing and personalized solutions that inspire informed decisions and enhance quality of life. Our team is dedicated to advancing the field of genomics through innovation, research, and a commitment to excellence.
Our Values
All employees are expected to demonstrate our values of Innovate, One Team, and Integrity when carrying out the accountabilities and responsibilities of their role. This is how we show up every day for ourselves, our colleagues and our customers and strategic partners to deliver our vision and strategic goals.
Position Overview
The Senior IT Infrastructure & Operations Manager will own and scale the internal technology infrastructure, IT services and operations, ensuring that our labs, offices, and remote staff are running reliably and securely across the organization. This is a working manager role. Reporting to the Chief Information Technology Officer, you will own the day-to-day operation of our Systems team and forward direction of the IT service desk, systems operations, networking, cloud and data center environments. This role manages and maintains on-call rotation for after-hours coverage across the Infrastructure and Systems team for incident response.
The role will be expected to translate business and technology objectives into resilient infrastructure, strong end-user support, and a mature security posture, while managing the teams, vendors, and budgets that underpin these services. The Manager will act as a senior escalation point of accountability for uptime, internal end-user experience, major incidents and security events and will partner closely with internal stakeholders to ensure technology enables, rather than constrains, business performance.
In addition to broad business-as-usual responsibilities, this role will also provide opportunities to lead and contribute to interesting projects as required for a growing business. Equally important will be an aptitude for combining technical depth with commercial judgment to deliver dependable and cost-effective operations, a flair for building highly collaborative working relationships, and the energy and drive to manage competing priorities in a growth-focused and high-performing corporate environment.
Accountabilities and Responsibilities
Systems & Infrastructure Operations
  • Define the organization's requirements, standards, and roadmap for on-premises and cloud infrastructure, including compute, storage, virtualization, network, and identity.
  • Ensure systems are designed and implemented for availability, performance, scalability, and recoverability in line with business requirements.
  • Direct infrastructure portfolios, including upgrades, migrations, and capacity planning, ensuring delivery on time and within budget.
  • Establish and govern configuration, patching, and lifecycle management standards across the server and platforms.
  • Define, maintain, and oversee the testing of backup, disaster recovery, and business continuity capabilities.
  • Strategically evaluate and recommend new technologies that improve reliability, efficiency, or cost.

Fostering Team Success
  • Model leadership and champion an institutional commitment to safety and risk mitigation in the workplace
  • Champion and align organizational directives with organizational values, procedures, and systems.
  • Provide strategic leadership, development, and mentorship to the infrastructure, operations, service desk, and security teams.
  • Set strategic objectives, manage performance frameworks, and build the capability and resilience of the team.
  • Act with the mindset of a strategic business partner; collaborate and drive alignment when required to create win-win outcomes and continuous improvement.
  • Demonstrate agility and flexibility, steering the coordination of business activities or other duties as directed by executive leadership.
  • Embrace and thrive in a changing environment, successfully navigating and leading through ambiguity.
  • Enforce and uphold strict standards to ensure confidentiality is respected and always maintained.

Cybersecurity & Information Security
  • Collaborate in building out the cybersecurity program and work closely with cybersecurity lead to ensure appropriate cybersecurity risk mitigation.
  • Run IT security operations, including identity, access, endpoint protection, patching, logging, and backups.
  • Monitor, review, and implement vulnerability, patch, threat management, and logging programs, ensuring robust monitoring, detection, and timely remediation with appropriate technical parties.
  • Govern identity and access management standards, including provisioning, privileged access, and periodic access reviews.
  • Lead incident response, directing investigation, containment, and reporting efforts.
  • Champion security awareness training and enforce acceptable-use and information-security policies.
  • Creation and review of documentation, controls and evidence to support audits, cyber-insurance requirements, and regulatory obligations (i.e. CAP/CLIA, HIPAA, GDPR, Australian Privacy Principles, etc.)
  • Escalate material security risks and incidents to the Chief Information Technology Officer.

IT Service Desk & End-User Support
  • Oversee the IT service desk to deliver responsive, high-quality support against agreed service levels (SLAs).
  • Manage incident, request, and problem management processes, driving root-cause resolution and reducing recurring issues.
  • Define and enforce end-user computing standards, including hardware, software, and onboarding / offboarding frameworks.
  • Govern performance intelligence, evaluate strategic service metrics and user satisfaction, and direct continuous-improvement frameworks.

Data Center & Network Operations
  • Oversee the strategic operation, monitoring frameworks, and maintenance standards of data center and network environments, whether on premises, collocated, or in cloud.
  • Ensure appropriate power, cooling, physical security, and environmental control frameworks are sustained and governed.
  • Review and uphold network performance, connectivity, and resilience standards across sites, including LAN, WAN, wireless, and remote access.
  • Direct capacity, redundancy, and lifecycle of data center, network, and hardware assets.

Vendor & Budget Management
  • Govern key vendors, service providers, and contracts to ensure value, performance, and accountability.
  • Develop and manage the IT systems, infrastructure and operations budget, including capital and operating expenditure, and forecasting in partnership with Finance.
  • Oversee the compliance and integrity of asset, license, and contract records.

Compliance, Governance & Risk
  • Partner with the compliance function to ensure infrastructure and operations comply with applicable regulations, policies, and contractual obligations.
  • Establish and update IT policies, standards, and documentation, ensuring organizational readiness for internal and external audits.
  • Identify, assess, and govern technology risks, authorizing controls to mitigate them.

Position Requirements
Skills & Knowledge
  • Strong knowledge of enterprise operations and infrastructure: servers, virtualization, storage, networking, OS governance and identity (e.g., Windows Server, RHEL, Active Directory / IdM / FreeIPA, VMware / KVM, Group Policy, SSSD)
  • Strong knowledge of IT service management practices (e.g., ITIL) and SLA-based support delivery.
  • Understanding of data center operations, networking (LAN / WAN / wireless), and backup / disaster-recovery design.
  • Exceptional skills in troubleshooting and performing root cause analysis.
  • Solid understanding of cybersecurity principles, controls, and frameworks (e.g., NIST CSF, CIS Controls).
  • Working knowledge of cloud platforms (e.g., AWS, OCI or Azure) and hybrid environments.
  • Strong leadership, communication, and stakeholder-management skills across all levels of the business.
  • Ability to plan, prioritize, and deliver projects on time and within budget.
  • Sound commercial judgment, including budget and vendor management.
  • Excellent skills in Google Workspace or Microsoft Office 365.
  • Experience with security tooling (SIEM, EDR, MFA, vulnerability management) is preferred.
  • Experience managing managed service providers (MSPs) and colocation / data-center providers is preferred.

Experience
  • Minimum 8 years of experience in IT infrastructure and operations, including at least 3 years in a leadership or supervisory role.
  • Demonstrated experience managing infrastructure, service desk, and security functions.
  • Proven experience leading infrastructure or cybersecurity programs.
  • Ability to work autonomously in a dynamic and fast-paced environment.
  • Demonstrated ability to manage competing priorities and a diverse workload.
  • Experience operating within high-pressure situations and on-call schedules.
  • Experience in a regulated, healthcare, pharmaceutical, or FMCG environment is preferred.
  • Previous exposure to mergers, integrations, or organizational change is preferred.

Education
  • Bachelor's degree in Information Technology, Computer Science, or a related discipline, or equivalent experience. Relevant professional certifications strongly preferred (e.g., ITIL, CISSP, CISM, AWS, Microsoft / Azure, CCNA / CCNP).

Travel and Schedule
  • Occasional, including travel across sites and data center facilities.
  • Ability to work a standard shift of Monday - Friday, 8:00 AM - 5:00 PM.
  • Based in the Houston area with the ability to work on-site 3 days a week, plus flexibility for additional on-site presence as needed for hands-on management or critical incidents.

Why Join Us
At Gene by Gene, you'll join a mission-driven team advancing the science of genetics and discovery. You'll have the opportunity to shape meaningful campaigns, tell compelling brand stories, and collaborate with talented professionals who share your passion for creativity, curiosity, and impact.
Comprehensive Benefits
Medical & Health Savings: Choice of 3 medical tiers generously sponsored by the company, with a monthly $50-$100 employer HSA contribution based on plan type and dependent level.
100% Covered Dental & Vision: No premium costs for employees or dependents.
401(k) Matching: Generous 50% company match up to 6% of annual base salary.
Diverse PTO Framework: Structured time off incorporating vacation, sick leave, mental health days, personal days, company holidays, and a flexible floating holiday.
Income Protection & Family Leave: Full company sponsorship of Short-Term and Long-Term Disability (STD/LTD) alongside Paid Family Leave offerings.

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