The IT Help Desk technician will work with the IT Help Desk team. lead, and manager to work different types of IT help desk support requests. * Field incoming help requests from end users via ...
The IT Help Desk technician will work with the IT Help Desk team. lead, and manager to work different types of IT help desk support requests. * Field incoming help requests from end users via ...
Together, you will help our clients make critical changes to improve their performance and realize ... Identify IT automation and self-service options * Provide clear, customer-focused communication
Together, you will help our clients make critical changes to improve their performance and realize ... Identify IT automation and self-service options * Provide clear, customer-focused communication
IT Helpdesk Technician
Addison, TX · On-site
The IT Help Desk technician will work with the IT Help Desk team. lead, and manager to work different types of IT help desk support requests. * Field incoming help requests from end users via ...
IT Helpdesk Technician
Addison, TX · On-site
The IT Help Desk technician will work with the IT Help Desk team. lead, and manager to work different types of IT help desk support requests. * Field incoming help requests from end users via ...
IT Helpdesk
Dallas, TX · On-site
Together, you will help our clients make critical changes to improve their performance and realize ... Identify IT automation and self-service options * Provide clear, customer-focused communication
IT Helpdesk
Dallas, TX · On-site
Together, you will help our clients make critical changes to improve their performance and realize ... Identify IT automation and self-service options * Provide clear, customer-focused communication
IT Helpdesk
Dallas, TX · On-site
IT Service Desk Analyst When you join Design Group as a Service Desk Analyst, you are joining a ... In this role, you will work with a team of industry experts to help the world's leading companies ...
IT Helpdesk
Dallas, TX · On-site
IT Service Desk Analyst When you join Design Group as a Service Desk Analyst, you are joining a ... In this role, you will work with a team of industry experts to help the world's leading companies ...
IT Helpdesk
Dallas, TX · On-site
Together, you will help our clients make critical changes to improve their performance and realize ... Identify IT automation and self-service options * Provide clear, customer-focused communication
IT Helpdesk
Dallas, TX · On-site
Together, you will help our clients make critical changes to improve their performance and realize ... Identify IT automation and self-service options * Provide clear, customer-focused communication
Proton IT Helpdesk
Dallas, TX · On-site
$50K - $55K/yr
As an IT Helpdesk Support Technician you will focus on strengthening client relationships by working one-on-one with customers via phone, guiding them through troubleshooting their technical issues.
Proton IT Helpdesk
Dallas, TX · On-site
$50K - $55K/yr
As an IT Helpdesk Support Technician you will focus on strengthening client relationships by working one-on-one with customers via phone, guiding them through troubleshooting their technical issues.
IT Helpdesk Associate
Addison, TX · On-site
Job Type Full-time Description Dean Technology is seeking a motivated and detail-oriented person to fill an onsite Helpdesk Associate position in our Addison, TX manufacturing facility. This position ...
IT Helpdesk Associate
Addison, TX · On-site
Job Type Full-time Description Dean Technology is seeking a motivated and detail-oriented person to fill an onsite Helpdesk Associate position in our Addison, TX manufacturing facility. This position ...
Description Dean Technology is seeking a motivated and detail-oriented person to fill an onsite Helpdesk Associate position in our Addison, TX manufacturing facility. This position will require ...
Description Dean Technology is seeking a motivated and detail-oriented person to fill an onsite Helpdesk Associate position in our Addison, TX manufacturing facility. This position will require ...
IT Helpdesk Associate
Addison, TX · On-site
Job Type Full-time Description Dean Technology is seeking a motivated and detail-oriented person to fill an onsite Helpdesk Associate position in our Addison, TX manufacturing facility. This position ...
IT Helpdesk Associate
Addison, TX · On-site
Job Type Full-time Description Dean Technology is seeking a motivated and detail-oriented person to fill an onsite Helpdesk Associate position in our Addison, TX manufacturing facility. This position ...
IT helpdesk analyst
Plano, TX · On-site
$20/hr
Job Posting Strong stable internet connection is required. Client also requires plugging in via an Ethernet cable and not a wireless connection. Manager's note: Please have the candidates add their ...
IT helpdesk analyst
Plano, TX · On-site
$20/hr
Job Posting Strong stable internet connection is required. Client also requires plugging in via an Ethernet cable and not a wireless connection. Manager's note: Please have the candidates add their ...
IT helpdesk analyst
Plano, TX · On-site
$20/hr
* Strong Stable Internet Connection is required. * Client also requires plugging in via an Ethernet Cable and not a Wireless Connection. Note: * Manager's Note: Please have the candidates add their top ...
IT helpdesk analyst
Plano, TX · On-site
$20/hr
* Strong Stable Internet Connection is required. * Client also requires plugging in via an Ethernet Cable and not a Wireless Connection. Note: * Manager's Note: Please have the candidates add their top ...
IT helpdesk analyst
Murphy, TX · On-site
$20/hr
* Strong Stable Internet Connection is required. * Client also requires plugging in via an Ethernet Cable and not a Wireless Connection. Note: * Manager's Note: Please have the candidates add their top ...
IT helpdesk analyst
Murphy, TX · On-site
$20/hr
* Strong Stable Internet Connection is required. * Client also requires plugging in via an Ethernet Cable and not a Wireless Connection. Note: * Manager's Note: Please have the candidates add their top ...
IT Helpdesk Technician I
Dallas, TX · On-site
Dallas Market Center is seeking a motivated and customer focused Helpdesk Technician I (Tier 1 ) to join our onsite IT Support team. If you're passionate about technology, energized by solving ...
Quick apply
IT Helpdesk Technician I
Dallas, TX · On-site
Dallas Market Center is seeking a motivated and customer focused Helpdesk Technician I (Tier 1 ) to join our onsite IT Support team. If you're passionate about technology, energized by solving ...
IT Helpdesk Co-Op/Intern
$14.75 - $19.75/hr
Our software enables real time solutions for wireless information exchange and communication ... Our success is fueled by our talented technology teams that are driven by their passion to make a ...
IT Helpdesk Co-Op/Intern
$14.75 - $19.75/hr
Our software enables real time solutions for wireless information exchange and communication ... Our success is fueled by our talented technology teams that are driven by their passion to make a ...
IT Help Desk Tier 1
Dallas, TX · On-site
We are looking for an IT Tier 1 Helpdesk Agent to act as point of contact for technical support of internal users, as well as several vendors from Dex's managed IT services. They respond to incoming ...
IT Help Desk Tier 1
Dallas, TX · On-site
We are looking for an IT Tier 1 Helpdesk Agent to act as point of contact for technical support of internal users, as well as several vendors from Dex's managed IT services. They respond to incoming ...
IT Help Desk Tier 1
Dallas, TX · On-site
We are looking for an IT Tier 1 Helpdesk Agent to act as point of contact for technical support of internal users, as well as several vendors from Dex's managed IT services. They respond to incoming ...
IT Help Desk Tier 1
Dallas, TX · On-site
We are looking for an IT Tier 1 Helpdesk Agent to act as point of contact for technical support of internal users, as well as several vendors from Dex's managed IT services. They respond to incoming ...
IT Help Desk Tier 1
Arlington, TX · On-site
We are looking for an IT Tier 1 Helpdesk Agent to act as point of contact for technical support of internal users, as well as several vendors from Dex's managed IT services. They respond to incoming ...
IT Help Desk Tier 1
Arlington, TX · On-site
We are looking for an IT Tier 1 Helpdesk Agent to act as point of contact for technical support of internal users, as well as several vendors from Dex's managed IT services. They respond to incoming ...
We are looking for an IT Tier 1 Helpdesk Agent to act as point of contact for technical support of internal users, as well as several vendors from Dex's managed IT services. They respond to incoming ...
We are looking for an IT Tier 1 Helpdesk Agent to act as point of contact for technical support of internal users, as well as several vendors from Dex's managed IT services. They respond to incoming ...
We are looking for an IT Tier 1 Helpdesk Agent to act as point of contact for technical support of internal users, as well as several vendors from Dex's managed IT services. They respond to incoming ...
We are looking for an IT Tier 1 Helpdesk Agent to act as point of contact for technical support of internal users, as well as several vendors from Dex's managed IT services. They respond to incoming ...
It Helpdesk Trainee information
See Plano, TX salary details
$12.19 - $14.03
2% of jobs
$14.03 - $15.87
6% of jobs
$15.87 - $17.72
12% of jobs
$18.23 is the 25th percentile. Wages below this are outliers.
$17.72 - $19.56
17% of jobs
The median wage is $21.03 / hr.
$19.56 - $21.40
16% of jobs
$21.40 - $23.24
16% of jobs
$24.16 is the 75th percentile. Wages above this are outliers.
$23.24 - $25.08
12% of jobs
$25.08 - $26.92
7% of jobs
$26.92 - $28.76
6% of jobs
$28.76 - $30.60
3% of jobs
$30.60 - $32.44
2% of jobs
$12
$22
$32
How much do it helpdesk trainee jobs pay per hour?
As of May 28, 2026, the average hourly pay for it helpdesk trainee in Plano, TX is $22.16, according to ZipRecruiter salary data. Most workers in this role earn between $18.41 and $24.86 per hour, depending on experience, location, and employer.
What is an IT Helpdesk Trainee job?
An IT Helpdesk Trainee is an entry-level role responsible for assisting users with technical issues, troubleshooting IT problems, and providing support for hardware, software, and network-related queries. They work under the guidance of senior IT staff to learn about system administration, ticket management, and customer service. This role helps trainees develop technical skills and gain hands-on experience in IT support. Over time, they may progress to higher-level IT support or system administration roles.
What are the key skills and qualifications needed to thrive in the It Helpdesk Trainee position, and why are they important?
To thrive as an IT Helpdesk Trainee, you need a basic understanding of computer hardware, software, and troubleshooting, often supported by an associate degree or relevant coursework. Familiarity with ticketing systems like ServiceNow, remote desktop tools, and basic network protocols is commonly expected; certifications such as CompTIA A+ can be beneficial. Strong communication, patience, and problem-solving abilities are crucial soft skills for effectively supporting end-users. These skills ensure prompt, accurate technical assistance and a positive experience for both users and the IT team.
What are the typical daily responsibilities of an IT Helpdesk Trainee?
As an IT Helpdesk Trainee, your daily responsibilities often include responding to user requests via phone, email, or chat, diagnosing basic technical issues, and escalating more complex problems to senior technicians. You may also help with tasks such as setting up new user accounts, installing software updates, and documenting solutions in a knowledge base. Collaboration is key, as you'll regularly interact with other IT staff to resolve issues and learn on the job. This hands-on experience provides a solid foundation for advancing in IT support roles.
More about It Helpdesk Trainee jobs
What are the most commonly searched types of It Helpdesk jobs in Plano, TX? The most popular types of It Helpdesk jobs in Plano, TX are:
What are popular job titles related to It Helpdesk Trainee jobs in Plano, TX? For It Helpdesk Trainee jobs in Plano, TX, the most frequently searched job titles are:
What job categories do people searching It Helpdesk Trainee jobs in Plano, TX look for? The top searched job categories for It Helpdesk Trainee jobs in Plano, TX are:
What cities near Plano, TX are hiring for It Helpdesk Trainee jobs? Cities near Plano, TX with the most It Helpdesk Trainee job openings:
AEG Vision rating
5.3
Based on 47 frontline employees who took The Breakroom Quiz
31st of 38 rated optical retailers
Job description
The IT Help Desk technician will work with the IT Help Desk team. lead, and manager to work different types of IT help desk support requests.
- Field incoming help requests from end users via ticketing system and assist in a respectful manner
- Document all pertinent information including all decisions made, actions taken, and confirmation of a successful result
- Maintain excellent customer service over the phone, helpdesk, chat systems, or email
- Ticket escalation resource tier 1/2 for all type of IT support requests
- Diagnostic and repair of supported hardware and software
- Identify and learn appropriate software and hardware used and supported by the organization
- Perform post resolution follow-ups to help requests
- Maintain help sheets and knowledge base articles for end users
- Assist with maintenance of local site IT systems documentation
What AEG Vision employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About AEG Vision
Sourced by ZipRecruiter
Industry
Outpatient health care
Company size
1,001 - 5,000 Employees
Headquarters location
Dallas, TX, US
Year founded
2017