IT Service Desk Analyst
San Antonio, TX · On-site
Job Title: IT Service Desk Analyst Location: San Antonio, TX 78257 Mode : Contract (6+ Months ... This role involves handling incoming queries and help requests from end users, either via email ...
IT Service Desk Analyst
San Antonio, TX · On-site
Job Title: IT Service Desk Analyst Location: San Antonio, TX 78257 Mode : Contract (6+ Months ... This role involves handling incoming queries and help requests from end users, either via email ...
Service Desk Analyst
Beloit, WI · On-site
$25.71 - $35.88/hr
The Service Desk Analyst provides technical support that focuses on assisting customers through the ... IT help desk or service desk experience is preferred. 6. Other combinations of training and/or ...
Service Desk Analyst
Beloit, WI · On-site
$25.71 - $35.88/hr
The Service Desk Analyst provides technical support that focuses on assisting customers through the ... IT help desk or service desk experience is preferred. 6. Other combinations of training and/or ...
IT Service Desk Analyst
Detroit, MI · On-site
$22 - $23/hr
STRATEGIC STAFFING SOLUTIONS (S3) HAS AN OPENING! IT Service Desk Analyst Detroit, MI Onsite downtown 12+ Months with opportunity to extend W2 contract role Pay Rate: $22-$23/HR Role Summary Service ...
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IT Service Desk Analyst
Detroit, MI · On-site
$22 - $23/hr
STRATEGIC STAFFING SOLUTIONS (S3) HAS AN OPENING! IT Service Desk Analyst Detroit, MI Onsite downtown 12+ Months with opportunity to extend W2 contract role Pay Rate: $22-$23/HR Role Summary Service ...
New
IT Service Desk Analyst
San Diego, CA · On-site
$27.65 - $34.19/hr
A qualified candidate will typically have: * 1+ years of IT Help Desk, Service Desk, Desktop ... Strong troubleshooting, analytical, and problem solving skills. * Excellent customer service ...
IT Service Desk Analyst
San Diego, CA · On-site
$27.65 - $34.19/hr
A qualified candidate will typically have: * 1+ years of IT Help Desk, Service Desk, Desktop ... Strong troubleshooting, analytical, and problem solving skills. * Excellent customer service ...
Service Desk Analyst
Dearborn Heights, MI · On-site
$19 - $25.75/hr
Job Title: Service Desk Analyst Job Location: Detroit, MI (Hybrid) Job Type: Contract ... phone, email and online) with IT Service Desk. * Coordinates assignment of requests with ...
Service Desk Analyst
Dearborn Heights, MI · On-site
$19 - $25.75/hr
Job Title: Service Desk Analyst Job Location: Detroit, MI (Hybrid) Job Type: Contract ... phone, email and online) with IT Service Desk. * Coordinates assignment of requests with ...
IT Service Desk Analyst
Lansdale, PA · On-site
$26 - $29/hr
Our client is currently seeking an experienced IT Service Desk Technician to join our IT Service ... help requests. * Update knowledge base as needed. Knowledge and Skills * Knowledge of basic ...
Quick apply
IT Service Desk Analyst
Lansdale, PA · On-site
$26 - $29/hr
Our client is currently seeking an experienced IT Service Desk Technician to join our IT Service ... help requests. * Update knowledge base as needed. Knowledge and Skills * Knowledge of basic ...
Help Desk / Service Desk Analyst III 4P/767
Birmingham, AL · On-site
$19.25 - $26.25/hr
Southern Company Services is seeking a Help Desk / Service Desk Analyst III to provide frontline ... Required : • Bachelor's degree in Information Technology, Computer Science, or related field ...
Help Desk / Service Desk Analyst III 4P/767
Birmingham, AL · On-site
$19.25 - $26.25/hr
Southern Company Services is seeking a Help Desk / Service Desk Analyst III to provide frontline ... Required : • Bachelor's degree in Information Technology, Computer Science, or related field ...
Service Desk Analyst
Columbus, OH · On-site
$26.44 - $31.25/hr
Looking for a place that will help you as much as you help them? Join Vorys as a Service Desk ... The Service Desk Analyst executes and supports information technology infrastructure library (ITIL ...
New
Service Desk Analyst
Columbus, OH · On-site
$26.44 - $31.25/hr
Looking for a place that will help you as much as you help them? Join Vorys as a Service Desk ... The Service Desk Analyst executes and supports information technology infrastructure library (ITIL ...
New
IT Help Desk Analyst Moses Lake, Washington, United States IT Help Desk Analyst serves as the first ... Maintains accurate records of IT service work and asset management. * Contributes to a positive ...
IT Help Desk Analyst Moses Lake, Washington, United States IT Help Desk Analyst serves as the first ... Maintains accurate records of IT service work and asset management. * Contributes to a positive ...
IT Help Desk Analyst Moses Lake, Washington, United States IT Help Desk Analyst serves as the first ... Maintains accurate records of IT service work and asset management. * Contributes to a positive ...
IT Help Desk Analyst Moses Lake, Washington, United States IT Help Desk Analyst serves as the first ... Maintains accurate records of IT service work and asset management. * Contributes to a positive ...
IT Help Desk Analyst
Tempe, AZ · Hybrid
An IT HelpDesk Analyst is a pivotal support position within our Managed Services organization. Our Service Desk provides a critical interface between the Managed Services organization and customers ...
IT Help Desk Analyst
Tempe, AZ · Hybrid
An IT HelpDesk Analyst is a pivotal support position within our Managed Services organization. Our Service Desk provides a critical interface between the Managed Services organization and customers ...
SERVICE DESK ANALYST II - INFORMATION TECHNOLOGY
Hammond, LA · On-site
$17 - $23/hr
The Service Desk Analyst II will provide exceptional customer service and support to end users on ... REQUIRED QUALIFICATIONS: • High School diploma or equivalent • Obtain an IT Help Desk ...
SERVICE DESK ANALYST II - INFORMATION TECHNOLOGY
Hammond, LA · On-site
$17 - $23/hr
The Service Desk Analyst II will provide exceptional customer service and support to end users on ... REQUIRED QUALIFICATIONS: • High School diploma or equivalent • Obtain an IT Help Desk ...
Service Desk Analyst
Manhattan, NY · On-site
$22.50 - $30.75/hr
The Service Desk Analyst EDP will serve as front-line, level 1, IT support for the organization ... help requests • Triage requests to ensure accurate transfers and escalation, per service level ...
Service Desk Analyst
Manhattan, NY · On-site
$22.50 - $30.75/hr
The Service Desk Analyst EDP will serve as front-line, level 1, IT support for the organization ... help requests • Triage requests to ensure accurate transfers and escalation, per service level ...
Service Desk Analyst
Salt Lake City, UT · On-site
$42K - $51K/yr
Help to create and maintain up-to-date documentation of existing and new client systems and ... Experience working in an IT Support function or an Associate-level degree in related field.
Service Desk Analyst
Salt Lake City, UT · On-site
$42K - $51K/yr
Help to create and maintain up-to-date documentation of existing and new client systems and ... Experience working in an IT Support function or an Associate-level degree in related field.
IT Service Desk
San Jose, CA · On-site
$40/hr
The IT Service Desk / Technical Support Engineer will be responsible for providing Level 1 and ... Handle generic IT helpdesk requests such as password resets, software access, and basic system ...
IT Service Desk
San Jose, CA · On-site
$40/hr
The IT Service Desk / Technical Support Engineer will be responsible for providing Level 1 and ... Handle generic IT helpdesk requests such as password resets, software access, and basic system ...
Service Desk Analyst
Louisville, KY · On-site
$19 - $24/hr
Collaborate with team members and IT support groups to ensure efficient problem resolution ... Strong experience in help desk or service desk support. * Proven troubleshooting and technical ...
Service Desk Analyst
Louisville, KY · On-site
$19 - $24/hr
Collaborate with team members and IT support groups to ensure efficient problem resolution ... Strong experience in help desk or service desk support. * Proven troubleshooting and technical ...
The Service Desk Analyst will troubleshoot, diagnose and resolve or escalate Level 1-2 incidents received as necessary. What you will do as the IT Help Desk Technician: The requirements below are ...
The Service Desk Analyst will troubleshoot, diagnose and resolve or escalate Level 1-2 incidents received as necessary. What you will do as the IT Help Desk Technician: The requirements below are ...
HelpDesk Analyst
Harrisburg, PA · On-site
$20.25 - $27.75/hr
Help Desk Analyst Duration: Long-Term Contract Location: Harrisburg, PA (Onsite) The Help Desk ... IT Service Desk and/or Call Center experience required. * Saturday work from 8 AM - 12 PM is ...
Quick apply
HelpDesk Analyst
Harrisburg, PA · On-site
$20.25 - $27.75/hr
Help Desk Analyst Duration: Long-Term Contract Location: Harrisburg, PA (Onsite) The Help Desk ... IT Service Desk and/or Call Center experience required. * Saturday work from 8 AM - 12 PM is ...
Service Desk Analyst
Arlington, VA · On-site
$30 - $35/hr
Days and hours will be set with the IT Director. Responsibilities Service Desk Triage and resolve ... Experience in a service desk, help desk, or desktop support role. Working knowledge of Windows ...
Service Desk Analyst
Arlington, VA · On-site
$30 - $35/hr
Days and hours will be set with the IT Director. Responsibilities Service Desk Triage and resolve ... Experience in a service desk, help desk, or desktop support role. Working knowledge of Windows ...
Service Desk / Help Desk Analyst
$19.50 - $26.75/hr
Apart from this, we also provide IT Staffing services that can help your organization to a great ... Title: Service Desk / Help Desk Analyst Location: Omaha, NE Duration: Long Term (1 Years ...
Service Desk / Help Desk Analyst
$19.50 - $26.75/hr
Apart from this, we also provide IT Staffing services that can help your organization to a great ... Title: Service Desk / Help Desk Analyst Location: Omaha, NE Duration: Long Term (1 Years ...
It Helpdesk Service Desk Analyst information
See salary details
$14.42 - $16.37
3% of jobs
$16.37 - $18.31
8% of jobs
$19.77 is the 25th percentile. Wages below this are outliers.
$18.31 - $20.26
18% of jobs
$20.26 - $22.20
18% of jobs
The median wage is $22.58 / hr.
$22.20 - $24.15
14% of jobs
$25.99 is the 75th percentile. Wages above this are outliers.
$24.15 - $26.09
15% of jobs
$26.09 - $28.04
9% of jobs
$28.04 - $29.98
6% of jobs
$29.98 - $31.93
3% of jobs
$31.93 - $33.87
3% of jobs
$33.87 - $35.82
2% of jobs
$14
$24
$35
How much do it helpdesk service desk analyst jobs pay per hour?
As of Sep 9, 2026, the average hourly pay for it helpdesk service desk analyst in the United States is $24.09, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $26.92 per hour, depending on experience, location, and employer.
What cities are hiring for It Helpdesk Service Desk Analyst jobs?
Cities with the most It Helpdesk Service Desk Analyst job openings:
What states have the most It Helpdesk Service Desk Analyst jobs?
States with the most job openings for It Helpdesk Service Desk Analyst jobs include:
What are popular job titles related to It Helpdesk Service Desk Analyst jobs?
For It Helpdesk Service Desk Analyst jobs, the most frequently searched job titles are:
IT Service Desk Analyst
San Antonio, TX • On-site
Apptad, Inc. •
IT Services • 501 - 1,000 employees501 - 1,000 employees
Contractor
Posted 26 days ago
Job description
Job Title: IT Service Desk Analyst
Location: San Antonio, TX 78257
Mode : Contract (6+ Months) Onsite
Position Overview: The Service Desk Analyst is responsible for providing first-level support to end users for IT-related issues. This role involves handling incoming queries and help requests from end users, either via email, phone, or in person, and using request fulfillment and incident management processes to resolve issues in line with service desk objectives.
Key Responsibilities:
User Query Handling: Capture, validate, and triage user queries or issues for further processing.
Communication: Ensure effective communication with users through appropriate channels.
Technical Support: Provide technical support for Windows desktop OS, proprietary software, virtual desktops, mobile OS, printers, and other IT systems or hardware.
Documentation: Create detailed notes of user problems and document steps taken to resolve issues.
Issue Resolution: Troubleshoot and resolve hardware and software problems, including remote access to user systems.
Security Management: Manage user security privileges, reset passwords, and participate in the development/review of security processes.
Collaboration: Work with desktop/network teams and other workgroups on projects and initiatives.
Continuous Improvement: Analyze, review, and report on service desk processes to ensure continuous improvement.
Qualifications:
Education: Bachelor's degree in Information Technology, Computer Science, or a related field.
Experience: Previous experience in a service desk or help desk role is preferred.
Skills: Strong problem-solving skills, excellent communication abilities, and proficiency in IT systems and software.
Certifications: ITIL certification is a plus.
Location: San Antonio, TX 78257
Mode : Contract (6+ Months) Onsite
Position Overview: The Service Desk Analyst is responsible for providing first-level support to end users for IT-related issues. This role involves handling incoming queries and help requests from end users, either via email, phone, or in person, and using request fulfillment and incident management processes to resolve issues in line with service desk objectives.
Key Responsibilities:
User Query Handling: Capture, validate, and triage user queries or issues for further processing.
Communication: Ensure effective communication with users through appropriate channels.
Technical Support: Provide technical support for Windows desktop OS, proprietary software, virtual desktops, mobile OS, printers, and other IT systems or hardware.
Documentation: Create detailed notes of user problems and document steps taken to resolve issues.
Issue Resolution: Troubleshoot and resolve hardware and software problems, including remote access to user systems.
Security Management: Manage user security privileges, reset passwords, and participate in the development/review of security processes.
Collaboration: Work with desktop/network teams and other workgroups on projects and initiatives.
Continuous Improvement: Analyze, review, and report on service desk processes to ensure continuous improvement.
Qualifications:
Education: Bachelor's degree in Information Technology, Computer Science, or a related field.
Experience: Previous experience in a service desk or help desk role is preferred.
Skills: Strong problem-solving skills, excellent communication abilities, and proficiency in IT systems and software.
Certifications: ITIL certification is a plus.
About Apptad
Sourced by ZipRecruiter
Apptad offers strategic consulting, enterprise information management and digital transformation services. With globally connected offices in US and India along with a team of trained and certified IT resources, Apptad ensures quick and effective delivery to its customers.Apptad is relentlessly reinventing the outlook of how companies leverage data. With an effort to enable our customers the ability to solve biggest problems within their organization. We perceive our clients’ problems and respond with custom solutions instead of handing over boilerplate responses.
Industry
It services
Company size
501 - 1,000 Employees
Headquarters location
Reston, VA, US
Year founded
2018