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It Helpdesk Manager Jobs in Springdale, AR (NOW HIRING)

Walmart

Manager, Global IT SOX

Fayetteville, AR · On-site

$80K - $155K/yr

The Manager, Global IT SOX, leads the execution and oversight of IT Sarbanes-Oxley compliance activities, including risk assessments, control evaluations, and audit support. This role ensures ...

Walmart

Manager, Global IT SOX

Bentonville, AR · On-site

$80K - $155K/yr

The Manager, Global IT SOX, leads the execution and oversight of IT Sarbanes-Oxley compliance activities, including risk assessments, control evaluations, and audit support. This role ensures ...

Walmart

Manager, Global IT SOX

Lowell, AR · On-site

$80K - $155K/yr

The Manager, Global IT SOX, leads the execution and oversight of IT Sarbanes-Oxley compliance activities, including risk assessments, control evaluations, and audit support. This role ensures ...

Walmart

Manager, Global IT SOX

Johnson, AR · On-site

$80K - $155K/yr

The Manager, Global IT SOX, leads the execution and oversight of IT Sarbanes-Oxley compliance activities, including risk assessments, control evaluations, and audit support. This role ensures ...

Walmart

Manager, Global IT SOX

Centerton, AR · On-site

$80K - $155K/yr

The Manager, Global IT SOX, leads the execution and oversight of IT Sarbanes-Oxley compliance activities, including risk assessments, control evaluations, and audit support. This role ensures ...

Walmart

Manager, Global IT SOX

Greenland, AR · On-site

$80K - $155K/yr

The Manager, Global IT SOX, leads the execution and oversight of IT Sarbanes-Oxley compliance activities, including risk assessments, control evaluations, and audit support. This role ensures ...

Walmart

Manager, Global IT SOX

Gravette, AR · On-site

$80K - $155K/yr

The Manager, Global IT SOX, leads the execution and oversight of IT Sarbanes-Oxley compliance activities, including risk assessments, control evaluations, and audit support. This role ensures ...

Walmart

Manager, Global IT SOX

Farmington, AR · On-site

$80K - $155K/yr

The Manager, Global IT SOX, leads the execution and oversight of IT Sarbanes-Oxley compliance activities, including risk assessments, control evaluations, and audit support. This role ensures ...

Walmart

Manager, Global IT SOX

Cave Springs, AR · On-site

$80K - $155K/yr

The Manager, Global IT SOX, leads the execution and oversight of IT Sarbanes-Oxley compliance activities, including risk assessments, control evaluations, and audit support. This role ensures ...

Walmart

Manager, Global IT SOX

Elkins, AR · On-site

$80K - $155K/yr

The Manager, Global IT SOX, leads the execution and oversight of IT Sarbanes-Oxley compliance activities, including risk assessments, control evaluations, and audit support. This role ensures ...

Walmart

Manager, Global IT SOX

Tontitown, AR · On-site

$80K - $155K/yr

The Manager, Global IT SOX, leads the execution and oversight of IT Sarbanes-Oxley compliance activities, including risk assessments, control evaluations, and audit support. This role ensures ...

Walmart

Manager, Global IT SOX

Noel, MO · On-site

$80K - $155K/yr

The Manager, Global IT SOX, leads the execution and oversight of IT Sarbanes-Oxley compliance activities, including risk assessments, control evaluations, and audit support. This role ensures ...

Jobtailor

Manager, Global IT SOX

Bentonville, AR · On-site

$100 - $125/hr

* Support IT SOX scoping by assisting with system-level risk assessments and identifying IT ... Excellent stakeholder management across technology, finance, and assurance functions * Commitment ...

Walmart

Manager, Global IT SOX

Bentonville, AR · On-site

$80K - $155K/yr

The Manager, Global IT SOX, leads IT Sarbanes-Oxley compliance efforts by overseeing system-level risk assessments, control evaluations, and audit support activities. This role ensures alignment with ...

Lindsey Management Co.

Be Seen First

IT Support Specialist II

Fayetteville, AR · On-site

This role resolves more complex issues involving property management software, user accounts ... Three (3) to five (5) years of IT support, help desk, desktop support, or related technical support ...

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All JobsIt Helpdesk JobsIt Helpdesk Manager JobsIt Helpdesk Manager Jobs in Springdale, AR

It Helpdesk Manager information

See Springdale, AR salary details

$33.2K

$74.1K

$110.1K

How much do it helpdesk manager jobs pay per year?

As of Sep 8, 2026, the average yearly pay for it helpdesk manager in Springdale, AR is $74,091.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,400.00 and $88,400.00 per year, depending on experience, location, and employer.

What is an IT Helpdesk manager?

IT Helpdesk Managers are professionals responsible for overseeing the support team that assists users with technical issues related to computers, software, and networks. They ensure that helpdesk operations run smoothly, manage support staff, set service standards, and resolve escalated technical problems. Their role includes analyzing support processes, implementing improvements, and often liaising between IT departments and end-users to ensure high-quality service. IT Helpdesk Managers play a key role in maintaining system efficiency and user satisfaction within an organization.

What does an IT Helpdesk manager do?

As an IT Helpdesk Manager, you'll need to strike a balance between hands-on problem-solving and overseeing your team’s performance. While you may occasionally handle complex escalations, your primary focus will be on mentoring staff, monitoring ticket queues, setting service standards, and ensuring effective communication between the helpdesk and other departments. Success in this role often comes from strong organizational skills and the ability to foster a collaborative, customer-oriented environment. Regular team meetings, performance reviews, and process improvements are also key parts of the job.

What are the key skills and qualifications needed to thrive as an IT Helpdesk manager?

To thrive as an IT Helpdesk Manager, you need strong technical knowledge in IT support, troubleshooting, and systems administration, usually backed by a degree in information technology or a related field. Familiarity with ticketing systems, remote support tools, and certifications like CompTIA A+ or ITIL are commonly expected. Exceptional leadership, problem-solving, and communication skills help manage teams and ensure high-quality user support. These abilities are crucial for maintaining efficient IT operations, resolving issues promptly, and delivering excellent service to end users.

What is the difference between It Helpdesk Manager vs It Support Specialist?

AspectIt Helpdesk ManagerIt Support Specialist
CertificationsITIL, CompTIA A+, Network+CompTIA A+, Microsoft Certified
Work EnvironmentSupervises helpdesk team, manages support processesProvides technical support directly to users
Employer & Industry UsageIT departments across industries, corporate helpdesksHelpdesk and support centers, IT service providers

The main difference is that an It Helpdesk Manager oversees the support team and manages support operations, while an It Support Specialist provides direct technical assistance to users. The manager focuses on team coordination and process improvement, whereas the specialist handles troubleshooting and issue resolution.

What are the most commonly searched types of It Helpdesk jobs in Springdale, AR?

The most popular types of It Helpdesk jobs in Springdale, AR are:

What are popular job titles related to It Helpdesk Manager jobs in Springdale, AR?

For It Helpdesk Manager jobs in Springdale, AR, the most frequently searched job titles are:

What job categories do people searching It Helpdesk Manager jobs in Springdale, AR look for?

The top searched job categories for It Helpdesk Manager jobs in Springdale, AR are:

What cities near Springdale, AR are hiring for It Helpdesk Manager jobs?

Cities near Springdale, AR with the most It Helpdesk Manager job openings:

It Helpdesk Manager jobs near you
Infographic showing various It Helpdesk Manager job openings in Springdale, AR as of June 2026, with employment types broken down into 5% Full Time, and 95% Part Time. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $74,091 per year, or $35.6 per hour.

Manager, Global IT SOX

Walmart

Fayetteville, AR • On-site

$80K - $155K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 4 days ago

Walmart rating

6.0

Company rating: 6.0 out of 10

Based on 22,656 frontline employees who took The Breakroom Quiz

25th of 39 rated national retailers

Job description

Position Summary...The Manager, Global IT SOX, leads the execution and oversight of IT Sarbanes-Oxley compliance activities, including risk assessments, control evaluations, and audit support. This role ensures alignment with financial reporting requirements by managing complex ITGC assessments and monitoring control effectiveness. The manager provides leadership and guidance to senior analysts, fosters strong collaboration with technology and finance stakeholders, and drives continuous improvement in control processes. Upholding high ethical standards and promoting professional development, this position supports Walmart’s commitment to integrity, operational excellence, and regulatory compliance.
The Global IT SOX team drives compliance, risk management, and control design effectiveness across worldwide technology platforms. This team collaborates closely with application, infrastructure, and business stakeholders to ensure IT controls are properly designed, implemented, and operating effectively, especially for new system implementations and global platforms. Members perform detailed assessments, monitor control performance, and support audit activities to uphold high standards. The team fosters continuous improvement, technical expertise, and strong partnerships to maintain robust IT governance aligned with organizational goals and regulatory requirements. What you'll do...
  • Support IT SOX scoping by assisting with system-level risk assessments and identifying IT dependencies in scope.
  • Perform ITGC SOX assessments for new and materially changed systems to ensure compliance with financial reporting requirements.
  • Review IT control strategies, documentation, and architecture to evaluate alignment with baseline controls and risks.
  • Lead complex control design reviews, operating effectiveness assessments, and audit support activities.
  • Oversee and review work of Senior Analysts to ensure accuracy and adherence to IT SOX standards.
  • Provide leadership, coaching, and development for Senior Analysts, fostering strong stakeholder relationships.


What you'll bring:

  • Proven experience in IT Sarbanes-Oxley (SOX) compliance, including ITGC assessments and control evaluations.
  • Strong knowledge of system-level risk assessments and IT dependencies within SOX scope.
  • Ability to review and approve complex control design and operating effectiveness documentation.
  • Experience leading and coaching teams, providing work direction and performance feedback.
  • Proficiency in coordinating audit activities and responding to audit requests with accurate documentation.
  • Excellent stakeholder management skills across technology, finance, and assurance functions.
  • Commitment to maintaining high ethical standards and continuous professional development in IT SOX.


At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
For information about PTO, see https://one.walmart.com/notices.
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $80,000.00 - $155,000.00
Additional compensation includes annual or quarterly performance bonuses.
Additional compensation for certain positions may also include :
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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Bachelor’s degree in accounting, information systems, computer science, or related area.
3 years’ experience in public accounting, internal audit, IT audit, or a related industry role supporting SOX and ITGCs
Experience supporting ITGC assessments, SOX audits, and control operating effectiveness reviews.
Experience in PCAOB standards, SOX requirements, and IT general controls. Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

CPA or CISA certification Primary Location... 805 Se Moberly Ln., Bentonville, AR 72712, United States of America Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

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About Walmart

Sourced by ZipRecruiter

From our humble beginnings as a small discount retailer in Rogers, Ark., Walmart has opened thousands of stores in the U.S. and expanded internationally. Through innovation, we're creating a seamless experience to let customers shop anytime and anywhere online and in stores. We are creating opportunities and bringing value to customers and communities around the globe. Walmart operates approximately 10,500 stores and clubs in 19 countries and eCommerce websites. We employ 2.1 million associates around the world — nearly 1.6 million in the U.S. alone.

Industry

Retail and transportation and warehousing

Company size

10,000+ Employees

Headquarters location

Bentonville, AR, US

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