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Helpdesk Jobs in Springdale, AR (NOW HIRING)

CESO, Inc.

Helpdesk Analyst

Rogers, AR · On-site

$48K - $76K/yr

Are you a Helpdesk Analyst looking to advance your IT career while working with a dynamic team of professionals? If so, CESO has the opportunity for you to develop your career. We develop leaders and ...

CESO, Inc.

Helpdesk Analyst

Rogers, AR · On-site

$48K - $76K/yr

Are you a Helpdesk Analyst looking to advance your IT career while working with a dynamic team of professionals? If so, CESO has the opportunity for you to develop your career. We develop leaders and ...

CESO, Inc.

Helpdesk Analyst

Rogers, AR

$48K - $76K/yr

Are you a Helpdesk Analyst looking to advance your IT career while working with a dynamic team of professionals? If so, CESO has the opportunity for you to develop your career. We develop leaders and ...

All My Sons Moving & Storage

Mover / Helper

Bentonville, AR · On-site

$20 - $150/day

Hiring Immediately | Weekly Pay + Daily Tips | Flexible Scheduling All My Sons Moving & Storage is looking for energetic, dependable Helpers to join our professional moving team. If you enjoy staying ...

All My Sons Moving & Storage

Mover / Helper

Bentonville, AR · On-site

$20 - $150/day

Hiring Immediately | Weekly Pay + Daily Tips | Flexible Scheduling All My Sons Moving & Storage is looking for energetic, dependable Helpers to join our professional moving team. If you enjoy staying ...

Alter Trading Corp

Maintenance Helper

Rogers, AR · On-site

$13.50 - $17.50/hr

Night Shift - 3:00pm - 11:00pm Position Summary Under the direction of the Maintenance Person and upper-level maintenance personnel, the Maintenance Helper assists with repairs, setup, adjustments ...

Hugg and Hall Equipment Company

SHOP HELPER

Springdale, AR · On-site

$13.25 - $16.75/hr

ABOUT THE POSITION Shop Helpers function as part of the Service Tech and are responsible for assisting technicians, retrieving and delivering parts, cleaning and preparing equipment for delivery, and ...

Hugg & Hall

SHOP HELPER

Springdale, AR · On-site

$13.25 - $16.75/hr

ABOUT THE POSITION Shop Helpers function as part of the Service Tech and are responsible for assisting technicians, retrieving and delivering parts, cleaning and preparing equipment for delivery, and ...

Hugg & Hall

SHOP HELPER

Springdale, AR · On-site

$13.25 - $16.75/hr

ABOUT THE POSITION Shop Helpers function as part of the Service Tech and are responsible for assisting technicians, retrieving and delivering parts, cleaning and preparing equipment for delivery, and ...

Amteck, LLC

Electrician Helper - Houston

Lowell, AR

$15 - $19.25/hr

Electrician Helpers work under the supervision and direction of Journeyman Electricians, foreman, and other leadership on the construction project. Helpers will perform duties as assigned within ...

Amteck, LLC

Electrical Helper - Benson

Lowell, AR · On-site

$15 - $19.25/hr

Amteck is currently looking to add Electrical Helpers to our project in Benson, NC. We offer long-term opportunities as well as steady work, benefits and a 401K. We are looking for people who are ...

Amteck, LLC

Electrical Helper - Chester

Lowell, AR

$15 - $19.25/hr

Amteck is currently looking to add Electrical Helpers to our project in Chester, VA. We offer long-term opportunities as well as steady work, benefits and a 401K. We are looking for people who are ...

Amteck, LLC

Electrical Helper - Cincinnati

Lowell, AR · On-site

$15 - $19.25/hr

Amteck is currently looking to hire Electrical Helpers for our project near Cincinnati, OH. We offer long-term opportunities as well as steady work, benefits and a 401K. We are looking for people who ...

Caliber Collision

Auto Shop Helper

Springdale, AR · On-site

$13.25 - $16.75/hr

The Auto Shop Helper will also follow all guidelines in accordance with Caliber's Standard Operating Procedure and center procedures, which allows teammates to complete repairs in a timely manner.

U-Haul

Facility Maintenance Helper

Rogers, AR · On-site

Location: 2301 S 8th St, Rogers, Arkansas 72758 United States of America The Facility Maintenance Helper will assist in the facility maintenance of all U-Haul Moving Centers, Storage Centers and ...

U-Haul

Facility Maintenance Helper

Rogers, AR · On-site

Location: 2301 S 8th St, Rogers, Arkansas 72758 United States of America The Facility Maintenance Helper will assist in the facility maintenance of all U-Haul Moving Centers, Storage Centers and ...

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All JobsHelpdesk JobsHelpdesk Jobs in Springdale, AR

Helpdesk information

See Springdale, AR salary details

$11

$20

$29

How much do helpdesk jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for helpdesk in Springdale, AR is $20.47, according to ZipRecruiter salary data. Most workers in this role earn between $17.02 and $22.98 per hour, depending on experience, location, and employer.

Is helpdesk a hard job?

Helpdesk jobs involve troubleshooting technical issues, providing customer support, and often require good communication skills and basic knowledge of hardware and software. The difficulty level depends on the complexity of issues handled and the individual's experience, but it generally involves problem-solving and patience. Certifications like CompTIA A+ can help improve proficiency and job performance.

What is the job of a help desk?

A help desk job involves providing technical support and assistance to users experiencing hardware, software, or network issues. Help desk technicians troubleshoot problems, offer solutions, and often use ticketing systems to track and resolve user requests efficiently.

Is AI replacing IT's help desk?

AI is increasingly used to automate routine helpdesk tasks such as password resets and troubleshooting, but it does not fully replace helpdesk professionals. Helpdesk roles require human judgment, customer service skills, and complex problem-solving that AI cannot replicate entirely. Helpdesk technicians need to adapt by developing skills in AI tools, scripting, and system management.

What jobs pay 4000 a week without a degree?

Helpdesk roles typically do not pay $4,000 a week without a degree; they usually offer lower wages. High-paying jobs that can reach this level without a degree often involve sales, real estate, or skilled trades like plumbing or electrical work, which rely on experience, certifications, or licenses. These roles may require strong communication skills, technical knowledge, or apprenticeships rather than formal degrees.

What are the key skills and qualifications needed to thrive as a Helpdesk professional, and why are they important?

To thrive as a Helpdesk professional, you need a strong understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant IT certification such as CompTIA A+. Familiarity with ticketing systems like ServiceNow or Zendesk and remote support tools is typically required. Excellent communication, patience, and problem-solving abilities are vital soft skills for effective user support. These skills ensure timely resolution of technical issues and high user satisfaction, which are critical for maintaining business productivity.

What are some common challenges faced by Helpdesk professionals and how can they be overcome?

Helpdesk professionals often encounter challenges such as managing high volumes of support requests, troubleshooting a wide range of technical issues, and communicating complex information to users with varying technical backgrounds. To overcome these challenges, it’s important to prioritize tasks effectively, maintain clear documentation, and develop strong communication skills. Collaborating closely with team members and utilizing knowledge bases can also help resolve issues more efficiently and provide consistent support to end users.

What are helpdesk jobs?

Helpdesk jobs involve providing technical support and assistance to users who are experiencing issues with computer systems, software, or hardware. Helpdesk professionals typically troubleshoot problems, answer queries, and guide users through solutions either in person, over the phone, or via email and chat. They play a crucial role in maintaining the productivity of an organization by ensuring that technical issues are resolved swiftly and efficiently.

What is the difference between Helpdesk vs Technical Support Specialist?

AspectHelpdeskTechnical Support Specialist
CredentialsTypically requires a high school diploma or equivalent; certifications like CompTIA A+ are commonOften requires similar certifications; some roles prefer additional certifications like Network+ or vendor-specific certs
Work EnvironmentHelpdesk staff usually work in an office or call center setting, providing remote or on-site supportTechnical Support Specialists may work in call centers, on-site, or remotely, often handling more complex issues
Employer & Industry UsageCommon in IT, customer service, and tech companies for general user supportFound in IT firms, software companies, and hardware providers, focusing on technical problem resolution

Helpdesk and Technical Support Specialist roles share similar credentials and work environments, but Technical Support Specialists often handle more complex technical issues. Both roles are essential in IT support, with Helpdesk staff serving as the first point of contact and Technical Support Specialists providing in-depth technical assistance.

What are popular job titles related to Helpdesk jobs in Springdale, AR? For Helpdesk jobs in Springdale, AR, the most frequently searched job titles are:
What job categories do people searching Helpdesk jobs in Springdale, AR look for? The top searched job categories for Helpdesk jobs in Springdale, AR are:
What cities near Springdale, AR are hiring for Helpdesk jobs? Cities near Springdale, AR with the most Helpdesk job openings:
Helpdesk jobs near you
Helpdesk Analyst

Helpdesk Analyst

CESO, Inc.

Rogers, AR • On-site

$48K - $76K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 18 days ago

Job description

Are you a Helpdesk Analyst looking to advance your IT career while working with a dynamic team of professionals? If so, CESO has the opportunity for you to develop your career. We develop leaders and empower our associates to use their skills and talents to positively impact the world through service - to our coworkers, clients, and communities. We subscribe to the mission of "finding purpose through serving others," so if this speaks to you, let's connect!  
Primary Responsibilities
  • Monitor events, incidents, and service requests related to IT systems, infrastructure, and services.
  • Act as the primary liaison between customers and IT departments to ensure service requests and incidents are documented, resolved, or escalated appropriately.
  • Field helpdesk inquiries via phone, email, and in person while providing excellent customer service.
  • Diagnose, troubleshoot, and resolve hardware, software, and connectivity issues for desktop, tablet and mobile devices.
  • Perform hands-on fixes, including installing and upgrading software, setting up hardware, and configuring systems in accordance with established guidelines.
  • Set up new employee equipment, including hardware installation, operating system setup, and application access.
  • Manage employee onboarding and offboarding processes, including system activations, deactivations, and documentation updates.
  • Apply diagnostic tools, software updates, and online resources to aid in problem resolution.
  • Conduct preventive maintenance, including cleaning and inspecting workstations, printers, and peripherals.
  • Escalate advanced issues to appropriate technicians or departments and provide periodic follow-ups to ensure resolution.
  • Develop and maintain technical documentation, knowledge base articles, and FAQ resources for end-user support.
  • Assist with new hire onboarding by setting up standard hardware, software, and account configurations.
  • Perform routine workstation and software updates to maintain optimal system functionality.
  • Adhere to established helpdesk policies, procedures, and service standards.
  • Perform additional duties as assigned to support the IT department's objectives.   
Position Requirements
  • Bachelor's Degree (B. A. / B. S.) from four-year college or university; or 1-year related experience and/or training; or equivalent combination of education and experience.
  • Microsoft Office Suite and Adobe programs
  • Experienced in integrating Power Apps with Microsoft services (SharePoint, Teams, Azure, Dynamics 365) and third-party APIs.
Benefits and Perks
  • Flexible and Hybrid Work Schedule
  • Paid Time Off - Credited to You 100% Upfront
  • 401K with a Company Match
  • Rewards and Recognition Program
  • Training and Development to Foster Professional Growth
  • Paid Holidays
  • Medical / Dental / Vision Coverage
  • Welcome Box
  • Casual Dress Code
  • Reimbursement for Professional Licenses
  • Paid Time Off for Community Team Service Events
  • Voluntary or Supplemental Short-Term / Long-Term Disability
  • Employee Assistance Program
  • Company Paid Bonding and Recovery
  • Employee events such as lunches and outings to foster a positive work environment
$48,400 - $76,397 a year
CESO Compensation Transparency:
The pay band shown reflects the minimum and maximum base salary for this position at CESO. Actual pay is determined by several factors, including location, experience, education, skills, and internal equity. Our pay structures are benchmarked against industry and market data to stay competitive. Each offer is based on a full review of a candidate's background, qualifications, and fit for the role.

Below are the typical new hire pay ranges for this position based on location:
  • Rogers, AR: $48,400 - $55,233
CESO, Inc. is a principle-centered organization that aligns with strong service values, integrity, and authenticity.  We develop and inspire our team through training and coaching on the job.  At CESO, we believe that work should be more rewarding than just a paycheck.  In addition to a comprehensive benefit and compensation program, we create memories and friendships through our employee and service events.

CESO, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status, or any other characteristic protected by law. This organization participates in E-Verify and is a drug-free workplace. Criminal background checks and drug/alcohol checks are required.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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