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It Helpdesk Internship Jobs in Baton Rouge, LA (NOW HIRING)

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It Helpdesk Internship information

See Baton Rouge, LA salary details

$12

$22

$32

How much do it helpdesk internship jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for it helpdesk internship in Baton Rouge, LA is $22.23, according to ZipRecruiter salary data. Most workers in this role earn between $18.46 and $24.95 per hour, depending on experience, location, and employer.

What is an IT Helpdesk internship?

An IT Helpdesk Internship is a temporary position designed for students or recent graduates interested in gaining hands-on experience in information technology support. Interns typically assist with troubleshooting hardware and software issues, responding to user inquiries, and maintaining IT systems within an organization. This role provides valuable exposure to real-world technical problems, customer service practices, and professional workplace environments. Interns often work under the supervision of experienced IT staff and may have opportunities to learn about networking, cybersecurity, and system administration. Completing an IT Helpdesk Internship can help build foundational skills for a future career in IT.

What are the key skills and qualifications needed to thrive as an IT Helpdesk intern?

To thrive as an IT Helpdesk Intern, you need fundamental knowledge of computer hardware, operating systems, basic networking, and troubleshooting, often supported by coursework in IT or related fields. Familiarity with ticketing systems, remote desktop tools, and Microsoft Office Suite is typically required. Strong communication, problem-solving, and customer service skills help interns effectively assist users and learn quickly in a fast-paced environment. These skills and tools are crucial for efficiently resolving technical issues and supporting the overall productivity of the organization.

What are some common challenges faced during an IT Helpdesk internship, and how can they be addressed?

IT Helpdesk Interns often encounter challenges such as managing multiple support tickets simultaneously, resolving unfamiliar technical issues, and effectively communicating with users who have varying levels of technical knowledge. To address these challenges, interns are encouraged to prioritize tasks based on urgency, actively seek guidance from senior team members, and utilize available documentation and knowledge bases. Regular team meetings and shadowing experienced staff can also help interns build confidence and improve problem-solving skills.

What is the difference between It Helpdesk Internship vs It Support Technician?

AspectIt Helpdesk InternshipIt Support Technician
Required CredentialsBasic IT knowledge, often pursuing or recent graduatesRelevant certifications (CompTIA A+, Network+), experience preferred
Work EnvironmentInternship setting, training-focused, entry-levelFull-time or part-time, technical support roles in organizations
Employer & Industry UsageIT departments, tech companies, internships for studentsCorporate IT support, helpdesk services, technical support teams

While both roles involve assisting users with technical issues, an It Helpdesk Internship is typically an entry-level, training-focused position for students or recent graduates. An It Support Technician is a more experienced, full-time role requiring relevant certifications and hands-on support skills. Internships often serve as a stepping stone to full support technician roles in the IT industry.

Can I get into an IT Helpdesk Internship with no experience?

IT Helpdesk internships often do not require prior experience, focusing instead on basic technical skills, communication, and a willingness to learn. Candidates with foundational knowledge of operating systems, troubleshooting, and customer service can be considered, and some internships provide training to develop necessary skills. Certifications like CompTIA A+ can also enhance prospects for those with limited experience.

What does an IT Helpdesk Internship do?

An IT Helpdesk Internship involves providing technical support to users by troubleshooting hardware, software, and network issues. Interns often assist with resolving user problems, documenting solutions, and gaining experience with tools like ticketing systems and remote support software. The role helps develop skills in customer service, technical troubleshooting, and IT operations.

What are the most commonly searched types of It Helpdesk jobs in Baton Rouge, LA?

The most popular types of It Helpdesk jobs in Baton Rouge, LA are:

What are popular job titles related to It Helpdesk Internship jobs in Baton Rouge, LA?

For It Helpdesk Internship jobs in Baton Rouge, LA, the most frequently searched job titles are:

What job categories do people searching It Helpdesk Internship jobs in Baton Rouge, LA look for?

The top searched job categories for It Helpdesk Internship jobs in Baton Rouge, LA are:

Infographic showing various It Helpdesk Internship job openings in Baton Rouge, LA as of June 2026, with employment types broken down into 3% Locum Tenens, 6% Internship, 53% Full Time, 19% Part Time, and 19% Temporary. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $46,239 per year, or $22.2 per hour.

Information Technology Professional

U.S. Navy

Addis, LA • On-site

Full-time

Medical, Dental, Vision, Retirement

This job post has expired 2 days ago. Applications are no longer accepted.


United States Navy rating

6.4

Company rating: 6.4 out of 10

Based on 380 frontline employees who took The Breakroom Quiz

42nd of 49 rated military and defense


Job description

Job Title: Information Technology Professional (IT/CTN/IS)
Category / Component: Enlisted Both
Overview
Information Systems Technicians, Cryptologic Technician Networks, and Intelligence Specialists keep the Fleet connected, informed, and secure by operating and defending networks, conducting cyber operations, and producing intelligence for decision makers across the Navy.
Key Responsibilities

As an Information Systems Technician, design, operate, secure, and restore networks, servers, and communication systems that support naval operations; as a Cryptologic Technician Networks specialist, conduct offensive and defensive cyber operations, investigate and track adversary activity, and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and analyze information on adversaries, environments, and weather and create intelligence products and briefings for commanders.
What to Expect
High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and planned maintenance; continuous learning in cyber tools, network defense, signals analysis, and intelligence production; strict requirements for handling classified information and complying with security and information assurance standards; shift work, duty rotations, and deployments afloat and ashore.
Work Environment
Worldwide assignments ashore at information warfare and intelligence commands and afloat on ships, aircraft, or submarines; work in secure facilities, server rooms, operations centers, and shipboard communications spaces; close teamwork within information warfare and intelligence teams and with supported operational units.
Pathways, Training & Advancement
Recruit Training followed by Class A School in an information warfare specialty, such as IT or CTN at information warfare training sites and IS at intelligence training commands; advanced C schools and follow on training in areas such as cyber operations, network defense, digital forensics, signals analysis, targeting, imagery, language, and mission systems; progressive advancement based on qualifications, performance, and warfare pins such as Information Warfare and platform specific warfare designations.
Direct enlistment into IT, CTN, or IS pipelines from civilian life based on aptitude, security clearance eligibility, and Navy needs; in service conversion opportunities for qualified Sailors who meet screening criteria and community requirements; Reserve accession pathways for prior service or qualified civilian professionals when manning needs allow.
Qualifications
All Navy jobs require meeting general enlistment or commissioning standards, which typically include:

  • Eligibility to serve in the United States Navy, which may involve United States citizenship or other legal residency and work status, depending on the program and current law and policy
  • A high school diploma or equivalent for enlisted positions, and a bachelors or qualifying professional degree for officer positions
    Meeting age limits that vary by program and are set in law and Navy policy. Some communities have more restrictive age ranges
    Meeting medical, vision, and dental standards, including body composition and physical fitness requirements, with some jobs requiring more demanding standards
  • Meeting character and conduct standards, including background screening
  • Achieving required test scores for your program, such as the Armed Services Vocational Aptitude Battery for enlisted roles or officer qualification tests for officer programs
  • Eligibility for a security clearance when required for your rating or designator
  • Additional qualifications can include specific skills, education, licensure, or experience that are unique to a job or community and will be reviewed with you by a recruiter.

Additional qualifications for this job may include:
United States citizenship or equivalent status as allowed by law and policy, with most billets requiring citizenship; high school diploma or equivalent; at least 17 years of age; strong interest and aptitude in computers, networks, cyber operations, and analytical work; eligibility for a security clearance at the Secret or Top Secret level depending on the billet.
Education
Education benefits are available through standard Navy programs such as Tuition Assistance, the Post-9/11 GI Bill, ACE-recommended college credit for Navy training, Navy COOL-funded certifications, USMAP apprenticeships, and other Navy College Program opportunities. Specific options depend on the Sailors status, training, and current Navy policy.
Pay, Benefits & Service
Pay, benefits, and service commitments follow standard Navy Active and/or Reserve policies for this type of role, including basic pay, allowances when eligible, health coverage, and retirement options. Exact entitlements, special pays, and service obligations depend on program, component, years of service, and current law and Navy guidance.
Incentives
Incentives such as bonuses, special pays, and loan repayment may be available at times for specific ratings or communities, but they change frequently and cannot be guaranteed. Applicants must confirm current incentives and eligibility with an official Navy recruiter or authoritative Navy source.
Notes and Disclaimers
This description is a general overview of typical duties, training, and opportunities in this community. It does not replace official Navy instructions, policies, or contracts and does not guarantee specific assignments, training, incentives, or outcomes. Actual opportunities depend on Navy needs, individual performance, screening results, and current law and policy.

Required
    Preferred
      Job Industries
      • Government & Military

      What United States Navy employees say

      Pay

      Benefits

      Hours and flexibility

      Workplace

      Get the full story on Breakroom


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      About US Navy

      Sourced by ZipRecruiter

      Industry

      National security, national security and international affairs, public safety statistics centers and offices, guided missile and space vehicle manufacturing and public administration

      Company size

      10,000+ Employees

      Headquarters location

      Washington, DC, US

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