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It Helpdesk Intern Jobs in Riverside, CA (NOW HIRING)

Karma Automotive

IT Intern

Irvine, CA · On-site

$25 - $35/hr

IT Intern The IT Intern will participate in a Rotational IT Foundations Program designed to ... Help document IT workflows, procedures, and runbooks to improve consistency and reduce single-point ...

Campus Opportunities

IT Internship 2026

Irvine, CA

$16 - $21.50/hr

C., is a forward-thinking, technology-driven advisory and accounting firm, helping clients to Be in ... Withum is currently seeking an intern to work in our Orange County Office 2-4 days a week and our ...

Campus Opportunities

IT Internship 2026

Irvine, CA · On-site

$16 - $21.50/hr

C., is a forward-thinking, technology-driven advisory and accounting firm, helping clients to Be in ... Withum is currently seeking an intern to work in our Orange County Office 2-4 days a week and our ...

UFC Gym

IT Help Desk Associate

Corona, CA

$70K/yr

Creates and manages IT help desk tickets as a foundation for issue tracking and resolution; escalates as necessary and follows issues through to completion. * Tracks and maintains tickets through the ...

UFC Gym

IT Help Desk Associate

Brea, CA

$70K/yr

Creates and manages IT help desk tickets as a foundation for issue tracking and resolution; escalates as necessary and follows issues through to completion. * Tracks and maintains tickets through the ...

Acra Lending

IT Help Desk

Irvine, CA · On-site

$70K - $80K/yr

Summary The IT Help Desk Specialist plays a crucial role in supporting the organization's technology operations and end-user experience. This position provides front-line technical support across ...

UFC Gym

IT Help Desk Associate

Brea, CA · On-site

$70K/yr

Creates and manages IT help desk tickets as a foundation for issue tracking and resolution; escalates as necessary and follows issues through to completion. * Tracks and maintains tickets through the ...

UFC Gym

IT Help Desk Associate

Corona, CA · On-site

$70K/yr

Creates and manages IT help desk tickets as a foundation for issue tracking and resolution; escalates as necessary and follows issues through to completion. * Tracks and maintains tickets through the ...

Amentum

IT Support Technician

San Bernardino, CA · On-site

$33 - $35/hr

With your fantastic attention to detail and follow-through, you will provide Tier 2 IT help desk support, assisting with hardware and software troubleshooting and providing video teleconferencing and ...

Pae

IT Support Technician

San Bernardino, CA

$33 - $35/hr

With your fantastic attention to detail and follow-through, you will provide Tier 2 IT help desk support, assisting with hardware and software troubleshooting and providing video teleconferencing and ...

Pae

IT Support Technician

San Bernardino, CA · On-site

$33 - $35/hr

Louis, MO. With your fantastic attention to detail and follow-through, you will provide Tier 2 IT help desk support, assisting with hardware and software troubleshooting and providing video ...

Pae

IT Support Technician

San Bernardino, CA · On-site

$33 - $35/hr

With your fantastic attention to detail and follow-through, you will provide Tier 2 IT help desk support, assisting with hardware and software troubleshooting and providing video teleconferencing and ...

Amentum

IT Support Technician

San Bernardino, CA · On-site

$33 - $35/hr

With your fantastic attention to detail and follow-through, you will provide Tier 2 IT help desk support, assisting with hardware and software troubleshooting and providing video teleconferencing and ...

Cumming Group

IT Support Technician

Murrieta, CA

$24.04 - $28.85/hr

T. support desk environment helping people solve a wide range of technical issues. You will need ... The IT Support Technician is the initial support level responsible for internal technical support ...

Cumming Group

IT Support Technician

Murrieta, CA · On-site

$24.04 - $28.85/hr

T. support desk environment helping people solve a wide range of technical issues. You will need ... The IT Support Technician is the initial support level responsible for internal technical support ...

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All JobsIt Helpdesk Intern JobsIt Helpdesk Intern Jobs in Riverside, CA

It Helpdesk Intern information

See Riverside, CA salary details

$9

$18

$26

How much do it helpdesk intern jobs pay per hour?

As of Jul 3, 2026, the average hourly pay for it helpdesk intern in Riverside, CA is $18.19, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $20.05 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT Helpdesk Intern, and why are they important?

To thrive as an IT Helpdesk Intern, you need a basic understanding of computer hardware, software troubleshooting, and networking concepts, often supported by coursework in information technology or a related field. Familiarity with ticketing systems, remote desktop tools, and standard office software is typically expected. Strong communication, patience, and problem-solving abilities help you effectively assist users and manage technical issues. These skills are crucial for providing timely technical support, ensuring smooth operations, and building a foundation for further growth in IT.

What types of technical issues do IT Helpdesk Interns typically handle, and how do they collaborate with senior IT staff?

IT Helpdesk Interns often handle a range of technical issues including password resets, software installation, basic troubleshooting of hardware or network connectivity, and assisting employees with using company applications. They typically serve as the first point of contact for users and escalate more complex problems to senior IT staff. Collaboration is key—interns frequently work alongside experienced technicians, learning best practices and receiving guidance on resolving unfamiliar issues, which helps them develop practical skills and build confidence in a real-world IT environment.

What does an IT Helpdesk Intern do?

An IT Helpdesk Intern assists with providing technical support to users within an organization. Typical responsibilities include troubleshooting hardware and software issues, responding to support tickets, setting up computers and devices, and assisting with routine IT maintenance. Interns gain hands-on experience by working closely with IT professionals, learning about network systems, and understanding company protocols. This role is ideal for individuals seeking to start a career in information technology and develop their problem-solving and communication skills.
What are the most commonly searched types of It Helpdesk jobs in Riverside, CA? The most popular types of It Helpdesk jobs in Riverside, CA are:
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It Helpdesk Intern jobs near you
Infographic showing various It Helpdesk Intern job openings in Riverside, CA as of June 2026, with employment types broken down into 77% Full Time, 18% Part Time, and 5% Contract. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution, with an average salary of $37,834 per year, or $18.2 per hour.
IT Helpdesk Support Technician

IT Helpdesk Support Technician

Copan Diagnostics, Inc.

Murrieta, CA • On-site

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

ABOUT THE ROLE

The IT Helpdesk Support Technician will provide support and guidance to users experiencing technical issues relating to phone and computer hardware, software, and peripherals.

RESPONSABILITIES

  • Provides technical support and guidance to resolve users' computer hardware and software problems, communicating with users via phone, chat, email, and/or a support ticketing system.
  • Applies knowledge of computer software and hardware to assist users in resolving problems.
  • Installs or assists with the installation and setup of new hardware, software, and peripheral equipment.
  • Coordinates service or replacement of defective products from vendors and manufacturers.
  • Collaborates with the network administrator to review and analyze hardware and software needs.
  • Conducts periodic diagnostics and testing to ensure optimal network function and minimal downtime.
  • Maintains knowledge of technical innovations, trends, and best practices; makes recommendations for new software and hardware.
  • Drafts or revises user training manuals and procedures; develops training materials and/or provides onsite training as requested.
  • Manages and maintains the ticketing system and MDM systems to ensure support requests are addressed in a timely and efficient manner, tracking resolution progress, managing end-user devices, and escalating issues as needed.
  • Serves as Document Coordinator in support of ISO 27001 certification, maintaining and organizing information security documentation, policies, and records in accordance with audit and compliance requirements.
  • Performs other related duties as assigned.

BASIC COMPETENCES

  • Excellent verbal and written communication skills.
  • Excellent interpersonal and customer service skills.
  • Strong analytical and problem-solving skills.
  • Proficient with Microsoft Office Suite or related software.
  • Ability to explain technical problems to non-technical employees.

JOB LEVEL SKILLS

  • Two years of experience or Associate's degree required; Bachelor’s degree in Computer Science, Business Administration, or a related field preferred.
  • Thorough understanding of technology commonly used by clients and employees.
  • Experience with ticketing systems to manage and track support requests efficiently.
  • Familiarity with Mobile Device Management (MDM) platforms for device monitoring, enrollment, and policy enforcement.
  • Knowledge of or exposure to ISO 27001 information security standards; experience in document coordination, records management, or compliance support is a plus.

PHYSICAL REQUIREMENTS

  • Ability to perform the essential functions of the position with or without reasonable accommodation.
  • Prolonged periods of sitting and working at a computer.
  • Frequent use of hands and fingers to operate a computer, keyboard, and other office equipment.
  • Ability to communicate effectively, including exchanging accurate information.
  • Occasional standing, walking, bending, or reaching to access equipment, cables, or work areas.
  • Ability to lift, carry, and/or move equipment up to 25 pounds, as needed.
  • Visual ability to read screens, analyze data, and review technical documentation.
  • Ability to respond to urgent issues in a timely manner in a fast-paced environment.

WORK ENVIRONMENT

  • Work is primarily performed in a professional office and IT infrastructure environment.
  • Regular use of standard office equipment and specialized IT equipment (e.g., servers, networking hardware).
  • May require occasional access to server rooms or data centers with varying temperatures and moderate noise levels.
  • Work involves managing multiple priorities in a deadline-driven environment.
  • Occasional evening, weekend, or on-call work may be required to support system maintenance or critical issues.
  • Frequent interaction with employees, vendors, and cross-functional teams.
  • Work may involve handling confidential and sensitive information.

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