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It Helpdesk Intern Jobs in Riverside, CA (NOW HIRING)

CIA WHEEL GROUP

IT Helpdesk Administrator

Ontario, CA · On-site

$25 - $27/hr

The Wheel Group is seeking a hands-on IT Helpdesk Administrator to serve as the primary point of contact for internal technical support. Working under the direct supervision of the IT Manager, you ...

Karma Automotive

IT Intern

Irvine, CA · On-site

$25 - $35/hr

Description IT Intern The IT Intern will participate in a Rotational IT Foundations Program ... Help document IT workflows, procedures, and runbooks to improve consistency and reduce single-point ...

Karma Automotive, Inc.

IT Intern

Irvine, CA · On-site

$25 - $35/hr

Description IT Intern The IT Intern will participate in a Rotational IT Foundations Program ... Help document IT workflows, procedures, and runbooks to improve consistency and reduce single-point ...

Karma Automotive

IT Intern

Irvine, CA

$25 - $35/hr

IT Intern The IT Intern will participate in a Rotational IT Foundations Program designed to ... Help document IT workflows, procedures, and runbooks to improve consistency and reduce single-point ...

Temco Logistics

IT Support Intern

Pomona, CA · On-site

$22 - $25/hr

IT Support Intern Pomona Corporate Temco - Pomona, CA 91766 Overview Salary Range $22.00 - $25.00 Hourly Position Type Full Time Education Level CA Travel Percentage Hybrid Description We are seeking ...

Foundation Building Materials

IT Intern

Santa Ana, CA · On-site

$15.50 - $20.75/hr

... learning IT Intern to join our IT Department. This internship is designed to give a Computer ... We offer a comprehensive and competitive benefits package designed to help you thrive inside and ...

Foundation Building Materials

IT Intern

Santa Ana, CA · On-site

$15.50 - $20.75/hr

... learning IT Intern to join our IT Department. This internship is designed to give a Computer ... We offer a comprehensive and competitive benefits package designed to help you thrive inside and ...

Temco Logistics

IT Support Intern

Pomona, CA · On-site

$22 - $25/hr

We are seeking a detail-oriented and motivated IT Support Intern to join our IT department. The successful candidate will provide technical support to end-users through a ticketing system while ...

Temco Logistics

IT Support Intern

Pomona, CA

$22 - $25/hr

We are seeking a detail-oriented and motivated IT Support Intern to join our IT department. The successful candidate will provide technical support to end-users through a ticketing system while ...

Campus Opportunities

IT Internship 2026

Irvine, CA · On-site

$16 - $21.50/hr

C., is a forward-thinking, technology-driven advisory and accounting firm, helping clients to Be in ... Withum is currently seeking an intern to work in our Orange County Office 2-4 days a week and our ...

New

Acra Lending

IT Help Desk

Irvine, CA · On-site

Summary The IT Help Desk Specialist plays a crucial role in supporting the organization's technology operations and end-user experience. This position provides front-line technical support across ...

Acra Lending

IT Help Desk

Irvine, CA · On-site

$70K - $80K/yr

Summary The IT Help Desk Specialist plays a crucial role in supporting the organization's technology operations and end-user experience. This position provides front-line technical support across ...

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It Helpdesk Intern information

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How much do it helpdesk intern jobs pay per hour?

As of May 28, 2026, the average hourly pay for it helpdesk intern in Riverside, CA is $18.19, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $20.05 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT Helpdesk Intern, and why are they important?

To thrive as an IT Helpdesk Intern, you need a basic understanding of computer hardware, software troubleshooting, and networking concepts, often supported by coursework in information technology or a related field. Familiarity with ticketing systems, remote desktop tools, and standard office software is typically expected. Strong communication, patience, and problem-solving abilities help you effectively assist users and manage technical issues. These skills are crucial for providing timely technical support, ensuring smooth operations, and building a foundation for further growth in IT.

What types of technical issues do IT Helpdesk Interns typically handle, and how do they collaborate with senior IT staff?

IT Helpdesk Interns often handle a range of technical issues including password resets, software installation, basic troubleshooting of hardware or network connectivity, and assisting employees with using company applications. They typically serve as the first point of contact for users and escalate more complex problems to senior IT staff. Collaboration is key—interns frequently work alongside experienced technicians, learning best practices and receiving guidance on resolving unfamiliar issues, which helps them develop practical skills and build confidence in a real-world IT environment.

What does an IT Helpdesk Intern do?

An IT Helpdesk Intern assists with providing technical support to users within an organization. Typical responsibilities include troubleshooting hardware and software issues, responding to support tickets, setting up computers and devices, and assisting with routine IT maintenance. Interns gain hands-on experience by working closely with IT professionals, learning about network systems, and understanding company protocols. This role is ideal for individuals seeking to start a career in information technology and develop their problem-solving and communication skills.
What are the most commonly searched types of It Helpdesk jobs in Riverside, CA? The most popular types of It Helpdesk jobs in Riverside, CA are:
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What cities near Riverside, CA are hiring for It Helpdesk Intern jobs? Cities near Riverside, CA with the most It Helpdesk Intern job openings:
It Helpdesk Intern jobs near you
Infographic showing various It Helpdesk Intern job openings in Riverside, CA as of May 2026, with employment types broken down into 58% Full Time, 32% Part Time, 5% Temporary, and 5% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $37,834 per year, or $18.2 per hour.

IT Helpdesk Administrator

CIA WHEEL GROUP

Ontario, CA • On-site

$25 - $27/hr

Full-time

Posted 17 hours ago

Job description

Position Summary:

The Wheel Group is seeking a hands-on IT Helpdesk Administrator to serve as the primary point of contact for internal technical support. Working under the direct supervision of the IT Manager, you will take ownership of day-to-day desktop operations, ensuring our fleet of approximately 200 endpoints remains secure, updated, and functional. This role is critical in supporting both our corporate office and warehouse operations.

Key Responsibilities:

• Desktop Support & Security (Primary Focus):

◦ Provide Tier 1 and Tier 2 on-site support for desktops, laptops, and Macs.

◦ Patch Management: Take full ownership of ensuring all workstations are current with Windows updates and critical security patches using internal management tools.

◦ Monitor antivirus status (SentinelOne) to ensure all endpoints are actively protected.

• User & Access Administration:

◦ Manage user onboarding and offboarding under the direction of the IT Manager, including configuring new hardware and setting up accounts.

◦ Administer user accounts and permissions in Active Directory and Office 365 (Teams, Exchange Online, OneDrive).

◦ Assist users with remote connectivity issues, including VPN and Remote Desktop (RDS) access to business applications.

• Warehouse & Operational Support:

◦ Troubleshoot connectivity and hardware issues for warehouse devices, including barcode scanners and Zebra/label printers.

◦ Diagnose basic network connectivity issues (Wi-Fi/LAN) and escalate to the IT Manager or MSP when necessary.

• Documentation & Inventory:

◦ Maintain an accurate inventory of IT assets (computers, monitors, scanners, and peripherals).

◦ Document troubleshooting procedures and solutions to build an internal knowledge base.

Qualifications:

• Education/Experience:

◦ Associate degree in IT or relevant certifications (CompTIA A+, Network+, or Microsoft Fundamentals).

◦ 2+ years of experience in an IT Helpdesk or Desktop Support role.

• Required Skills:

◦ Strong proficiency in troubleshooting Windows OS and Microsoft Office 365 applications.

◦ Experience managing users in Active Directory.

◦ Understanding of TCP/IP networking basics (DNS, DHCP, IP addressing).

◦ Ability to lift up to 50 lbs (servers, desktops, printers) and walk warehouse floors.

• Preferred Skills (Big Pluses):

◦ Microsoft Azure: Familiarity with Azure Active Directory (Entra ID) or basic cloud server concepts is a strong plus.

◦ TracerPlus / Warehouse Tech: Experience troubleshooting TracerPlus software or handheld barcode scanners is highly desired.

◦ Experience supporting legacy ERP connections (RDP).

• Soft Skills:

◦ Ability to follow detailed technical direction from the IT Manager.

◦ Strong communication skills to explain technical issues to non-technical staff.

◦ Self-starter with the ability to prioritize daily support tickets effectively.