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No Experience It Helpdesk Jobs in Riverside, CA (NOW HIRING)

IT Helpdesk Analyst

Irvine, CA · On-site

$22.88 - $26/hr

... Helpdesk. This person will support The Habit Burger's entire technology stack via phone, email ... The ideal candidate has previous customer service experience in either a restaurant or retail ...

IT Helpdesk Analyst

Irvine, CA · On-site

$22.88 - $26/hr

... Helpdesk. This person will support The Habit Burger's entire technology stack via phone, email ... The ideal candidate has previous customer service experience in either a restaurant or retail ...

... Helpdesk. This person will support The Habit Burger's entire technology stack via phone, email ... The ideal candidate has previous customer service experience in either a restaurant or retail ...

... Helpdesk. This person will support The Habit Burger's entire technology stack via phone, email ... The ideal candidate has previous customer service experience in either a restaurant or retail ...

Education and Experience: * 1-2 years of IT/help desk experience or equivalent technical training. * Basic knowledge of Windows 11. * Familiarity with Microsoft 365. * Basic understanding of ...

Junior IT Help Desk

Anaheim, CA · On-site

$22 - $30/hr

Education and Experience: * 1-2 years of IT/help desk experience or equivalent technical training. * Basic knowledge of Windows 11. * Familiarity with Microsoft 365. * Basic understanding of ...

Education and Experience: * 1-2 years of IT/help desk experience or equivalent technical training. * Basic knowledge of Windows 11. * Familiarity with Microsoft 365. * Basic understanding of ...

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IT Support Specialist

San Dimas, CA · On-site

$27 - $35/hr

Experience: 2+ yrs of experience supporting users in a helpdesk role is required . Polish: you must ... with no criminal history, no DUIs, no misdemeanors, no exceptions. Occasionally, you may be ...

IT Support Tech

Irvine, CA · On-site

$23 - $29/hr

Provide day-to-day in-office help desk support for team members * Respond to and resolve helpdesk ... experience (PowerShell, Bash, Python, etc.) Job Details * Location: Irvine, CA (in-office only; no ...

Experience: Two years of computer configuration, first-level network troubleshooting, and help desk ... Associate degree in Information Technology, Computer Science, Information Systems, Business ...

... help desk tickets and internal IT tasks. Responsibilities : • Wired/Wireless networks, VPN ... • Support Experience with Office365, all major browsers, 3rd party popular applications ...

IT Manager

Irvine, CA

$108K - $115K/yr

Associate's degree in IT, Computer Science, or equivalent experience * 2+ years of experience in IT support or help desk roles * Strong knowledge of Mac OS * Familiarity with office productivity ...

IT Technician (Field)

Irvine, CA · On-site

$25 - $30/hr

Previous experience as an IT Technician or an IT Certification is preferred * Strong troubleshooting and analytical skills * Ability to work well as part of a team * Strong written and verbal ...

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No Experience It Helpdesk information

See Riverside, CA salary details

$13

$24

$35

How much do no experience it helpdesk jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for no experience it helpdesk in Riverside, CA is $24.15, according to ZipRecruiter salary data. Most workers in this role earn between $20.05 and $27.07 per hour, depending on experience, location, and employer.

What is a no experience IT helpdesk job?

No Experience IT Helpdesk jobs are entry-level positions in the information technology field that provide technical support to users and do not require previous work experience in IT. These roles typically involve helping people troubleshoot computer, software, or network issues via phone, email, or chat. Employers often look for candidates with basic computer knowledge, good communication skills, and a willingness to learn. Many companies provide on-the-job training for these positions, making them a great starting point for a career in IT.

What types of training and support can I expect when starting as a no experience IT helpdesk employee?

As a No Experience IT Helpdesk employee, you can typically expect comprehensive onboarding and ongoing training designed to help you build foundational technical skills. Many organizations pair new hires with experienced team members or mentors and provide access to knowledge bases, ticketing systems, and structured courses on common troubleshooting procedures. You'll usually start by resolving simple user issues under supervision before moving on to more complex tasks. Regular feedback sessions and team meetings help you stay on track and learn best practices, making the transition into IT smoother even if you have no prior background.

What are the key skills and qualifications needed to thrive as a no experience IT helpdesk professional, and why are they important?

To succeed as a No Experience IT Helpdesk professional, you need a basic understanding of computer systems, troubleshooting skills, and a high school diploma or equivalent. Familiarity with ticketing systems, remote desktop tools, and commonly used software like Microsoft Office is helpful, though on-the-job training is often provided. Strong communication, patience, and a customer-service mindset are essential soft skills for assisting users and resolving issues effectively. These abilities are crucial for ensuring user satisfaction and maintaining efficient IT operations within an organization.

What is the difference between No Experience It Helpdesk vs No Experience Network Support Specialist?

AspectNo Experience It HelpdeskNo Experience Network Support Specialist
CertificationsBasic certifications like CompTIA A+Similar certifications, often including CompTIA Network+
Work EnvironmentHelpdesk support, troubleshooting user issuesNetwork troubleshooting, hardware setup, and support
Industry UsageCommon in IT support roles across various industriesMore focused on network infrastructure in organizations
Search & Comparison IntentOften searched by entry-level job seekersCompared for roles involving network support

Both roles are entry-level IT positions requiring basic certifications and involve troubleshooting. The Helpdesk role focuses on user support and software issues, while Network Support Specialists handle network infrastructure. The choice depends on your interest in user support versus network management.

What are the most commonly searched types of It Helpdesk jobs in Riverside, CA?

The most popular types of It Helpdesk jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for No Experience It Helpdesk jobs?

Cities near Riverside, CA with the most No Experience It Helpdesk job openings:

$22.88 - $26/hr

Full-time

Posted 17 days ago


Habit Burger & Grill rating

5.9

Company rating: 5.9 out of 10

Based on 36 frontline employees who took The Breakroom Quiz

25th of 107 rated fast food restaurants


Job description


Based in our Irvine, CA Support Center and reporting to the Manager of our Helpdesk. This person will support
The Habit Burger's entire technology stack via phone, email, through our ticket management system, and in
person. This is an IT Position in a fast-paced, rapidly growing restaurant chain. The Service Desk Analyst is
expected to provide excellent customer service while troubleshooting technical issues. This position requires a
highly detail-oriented person capable of staying calm under pressure and walking less technical individuals
through troubleshooting steps. The ideal candidate has previous customer service experience in either a
restaurant or retail environment and has either 6 months of Service Desk support experience or entry-level
technical training and certifications. Our Service Desk is operated almost 24 hours per day, 7 days a week -
weekend work will be required.
Responsibilities
ESSENTIAL JOB FUNCTIONS
• Respond to support requests via phone, online ticket management system, email, MS Teams, and in
person as needed.
• Consult with service desk team members to resolve issues
• Initiate service orders to dispatch technicians to resolve technology or facility issues
• Troubleshoot basic issues related to restaurant technology (i.e., connectivity issues, software upgrades,
etc.)
• Complete password reset requests
• Assist stores with questions related to restaurant technology and applications
• Resolve previously identified (known) issues utilizing the knowledge base
• Log incident details
DAY-TO-DAY SUPPORT
• Document ALL communication and troubleshooting steps and close or escalate tickets as needed via the
Service Desk ticket management system.
• Communicate with various vendors for warranty and other troubleshooting requirements.
• Perform other duties and special projects as assigned by the Service Desk Team Leaders
FIELD SUPPORT
• May be required to visit the Restaurant location for onsite troubleshooting and hardware/software
installation or replacement.
• May participate in New Restaurant Opening technology installation (multi-state).
Qualifications
SKILLS AND KNOWLEDGE REQUIREMENTS
• Restaurant or Retail customer service history preferred.
• Ability to multitask and work over the phone, web browser chat or email.
• Spanish speaking is a plus.
• Some travel may be required to visit restaurant locations including out of state.
COMPENSATION
$22.88 - $26.00 per hour + bonus eligibility. This is the expected hourly range for this position. Ultimately, in
determining pay, we'll consider the successful candidate's location, experience, and other job-related factors.
At Yum! Brands and at The Habit Restaurants, LLC, one of our core values is to Believe in ALL People. This means
seeing the value in everyone and unlocking their full potential to be their best self. The Habit Restaurants, LLC is
proud to be an equal opportunity employer and is committed to equity, inclusion, and belonging for all
dimensions of diversity. We do not discriminate based on race, color, religion, sex, sexual orientation, gender
identity, national origin, veteran status, disability status, age, or any other protected characteristic. We are
committed to working with and providing reasonable accommodation to applicants with disabilities or special
needs.
US Job Seekers/Employees - Click here to view the "Know Your Rights" poster and supplement and the Pay
Transparency Policy Statement.
Employment eligibility to work with Yum! in the U.S. is required as the company will not pursue visa sponsorship
for this position.
California Residents: For more information about the categories of personal information we collect from you
and how we use, sell, and share that information, please see our Privacy Notice for California Contractors and
Privacy Notice for California Employees.

What Habit Burger & Grill employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Habit Burger Grill logo

About Habit Burger Grill

Sourced by ZipRecruiter

Habit Burger Grill, located in Irvine, California, US, operates in the competitive fast-food industry, specifically focusing on creating high-quality, made-to-order burgers, sandwiches, and salads. Founded in Santa Barbara, California in 1969, the company has since expanded significantly, priding itself on its commitment to quality and freshness. The company's official website at habitburger.com details its food-inspired mission: to assemble the freshest ingredients available into creative, one-of-a-kind sandwiches that satisfy and delight. There's consistent emphasis on care - fresh-chopped lettuce, ripe tomatoes, crispy bacon, and meticulously blended sauces demonstrate the company's dedication to the craft of creating exceptional hamburgers.

Industry

Restaurants

Company size

5,001 - 10,000 Employees

Headquarters location

Irvine, CA, US

Year founded

1969

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