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It Helpdesk Intern Jobs in Minnesota (NOW HIRING)

Synchronicity, Inc.

Be Seen First

IT Helpdesk Technician

Bloomington, MN · On-site

$37K - $54K/yr

Associate degree in Information Technology or related field preferred. · 1-2 years of experience in help desk or IT support roles. · Strong troubleshooting skills and knowledge of Windows, macOS ...

Synchronicity, Inc.

Be Seen First

IT Helpdesk Technician

Bloomington, MN · On-site

$37K - $54K/yr

Associate degree in Information Technology or related field preferred. · 1-2 years of experience in help desk or IT support roles. · Strong troubleshooting skills and knowledge of Windows, macOS ...

Medtronic

IT Intern - Summer 2027

Minneapolis, MN · On-site

$15.75 - $21/hr

Your unique talents will help shape the future of healthcare while building a career grounded in ... As an IT intern, you will have broad exposure to our global organizations and leadership teams.

Medtronic

IT Intern - Summer 2027

Minneapolis, MN

$15.75 - $21/hr

Your unique talents will help shape the future of healthcare while building a career grounded in ... As an IT intern, you will have broad exposure to our global organizations and leadership teams.

Medtronic

IT Intern - Summer 2027

Minneapolis, MN · On-site

$15.75 - $21/hr

Your unique talents will help shape the future of healthcare while building a career grounded in ... As an IT intern, you will have broad exposure to our global organizations and leadership teams.

BC Tech Pro

IT Help Desk

Plymouth, MN · On-site

$23/hr

... of a variety of technology-based products typically associated with an end-user computing ... Additional requirements may exist if offer of employment is extended Additional Information All ...

BC Tech Pro

IT Help Desk

Plymouth, MN · On-site

$23/hr

... of a variety of technology-based products typically associated with an end-user computing ... Additional requirements may exist if offer of employment is extended Additional Information All ...

BC Tech Pro

IT Help Desk

Plymouth, MN · On-site

... of a variety of technology-based products typically associated with an end-user computing ... Additional requirements may exist if offer of employment is extended Additional Information All ...

Revel Staffing

IT Manager

Minneapolis, MN

$85K - $115K/hr

This role is responsible for managing the IT help desk, maintaining systems and documentation, supporting users across departments, and improving service delivery through automation and AI-enabled ...

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It Helpdesk Intern information

What does an IT Helpdesk intern do?

An IT Helpdesk Intern assists with providing technical support to users within an organization. Typical responsibilities include troubleshooting hardware and software issues, responding to support tickets, setting up computers and devices, and assisting with routine IT maintenance. Interns gain hands-on experience by working closely with IT professionals, learning about network systems, and understanding company protocols. This role is ideal for individuals seeking to start a career in information technology and develop their problem-solving and communication skills.

What are the key skills and qualifications needed to thrive as an IT Helpdesk intern, and why are they important?

To thrive as an IT Helpdesk Intern, you need a basic understanding of computer hardware, software troubleshooting, and networking concepts, often supported by coursework in information technology or a related field. Familiarity with ticketing systems, remote desktop tools, and standard office software is typically expected. Strong communication, patience, and problem-solving abilities help you effectively assist users and manage technical issues. These skills are crucial for providing timely technical support, ensuring smooth operations, and building a foundation for further growth in IT.

What types of technical issues do IT Helpdesk interns typically handle, and how do they collaborate with senior IT staff?

IT Helpdesk Interns often handle a range of technical issues including password resets, software installation, basic troubleshooting of hardware or network connectivity, and assisting employees with using company applications. They typically serve as the first point of contact for users and escalate more complex problems to senior IT staff. Collaboration is key—interns frequently work alongside experienced technicians, learning best practices and receiving guidance on resolving unfamiliar issues, which helps them develop practical skills and build confidence in a real-world IT environment.

What are the most commonly searched types of It Helpdesk jobs in Minnesota?

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For It Helpdesk Intern jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching It Helpdesk Intern jobs in Minnesota look for?

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It Helpdesk Intern jobs near you
Infographic showing various It Helpdesk Intern job openings in Minnesota as of August 2026, with employment types broken down into 14% Internship, 1% As Needed, 57% Full Time, 22% Part Time, 1% Temporary, and 5% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution.

IT Helpdesk Technician

Nystrom & Associates Ltd

New Brighton, MN • Hybrid

$25 - $26.44/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Nystrom & Associates rating

7.4

Company rating: 7.4 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

Job description

Job Title: IT Helpdesk Technician

Location: 1900 Silver Lake Road, Suite 210 New Brighton, MN 55112

Working Model: This role is fully onsite for the first 90 days, transitioning to a hybrid schedule of three days in the office and two days working from home.

Employee Type: 1.0 FTE - Full Time

AtSagent Behavioral Health, we believe profound change is possible. As one of the largest behavioral health organizations in the Midwest-with 2,000+ team members across 80+ locations in five states-we offer the stability and resources to help you thrive.

Backed by more than 100 years of combined behavioral health experience,Sagent brings together the trusted legacies of Ellie Mental Health, LifeWorks, Nystrom & Associates, Psychiatric Associates, Sandhill Counseling & Consultation, and Vantage Point.

Here, you'll find a supportive, inclusive culture where you can hone your skills, collaborate with a fantastic team, and build a rewarding career focused on what matters most: helping others find hope. Guided by our HOPE values-Humility, Optimism, People-Centered, and Ethical Practice-we provide manageable caseloads, flexible schedules, and compensation options that work for you-from salary to production-based models.

As an IT Helpdesk Technician at Sagent Behavioral Health, you will Serves as the first point of contact for Sagent end users, partners, and customers seeking technical support on day-to-day issues and requests. Helps determine the best solution based on the issue and details provided by our customers. You will interface with the rest of the IT team to provide a high level of customer service to the organization.

Full Time Benefits:

  • Healthcare, Dental, Vision
  • 401k, Long Term Disability, Short Term Disability and Life Insurance
  • PTO and Paid Holidays

Responsibilities:

  • Identifies, researches, and resolves technical problems.
  • Documents, tracks, and monitors problems in the Helpdesk ticketing system to ensure a timely resolution.
  • Answer user inquiries regarding computer software or hardware operation issues to resolve problems.
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
  • Complete basic system administrator duties (add/remove users, set up e-mail, etc.)
  • Fix PC, scanner, or printer issues.
  • Part of On-Call rotation and provides support for after-hours emergencies and issues.
  • All other assigned duties

Requirements:

  • 1 year certification from college or technical school or equivalent work experience.
  • Minimum 2 years of work-related experience.
  • Experience with Microsoft Azure and Intune.
  • Able to travel to new clinics and existing locations as needed.
  • Able to work weekends or evenings for special projects.
  • Experience and knowledge of Microsoft Office Suites.
  • Experience with Anti-virus / End Point Protection, VPN clients, Citrix Clients, video conferencing software, remote support tools, and workstation imaging applications.

Compensation: This is an non-exempt position. Hourly rate for this position will range from $25.00-$26.44

*Actual compensation may be determined by various factors such as licensure, experience, skillset, internal equity, schedule and/or location. Estimates are factored on a 1.0 FTE.

* Employees in these positions are W2.

Sagent Behavioral Health is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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