It Helpdesk Associate Jobs in Georgetown, ON (NOW HIRING)

Location: Hybrid Princeton, NJ, Cincinnati, OH, Hartford CT, Toronto, Canada 

This is an opportunity to shape how a global insurance and reinsurance leader engages with complex IT operations, regulatory expectations, and technology risk across multiple jurisdictions. As a Senior IT Risk Officer at Munich Re, you will work at the intersection of technology, audit, regulation, and executive decision-making, helping ensure audit outcomes are accurate, risk-based, and aligned to a strong control environment. By driving clarity, consistency, ownership and practical remediation, you will help the business focus on operational excellence and the right improvement opportunities.  If you are ready for a visible, globally connected role where your judgment, communication skills, and audit expertise can influence senior leadership and drive meaningful improvements, this role offers a compelling next step.

Munich Re is one of the world's leading providers of reinsurance, primary insurance, and insurance-related risk solutions. We bring together deep technical expertise, financial strength, and a long-term view of risk to help clients, partners, and communities prepare for the future. Our culture values collaboration, sound judgment, continuous learning, and inclusive teamwork, with a strong commitment to building a workplace where colleagues are respected, supported, and empowered to do meaningful work.

The Senior IT Risk Officer will serve as a key coordination, advisory, and delivery lead for IT audits, regulatory requests, and governance activities across Munich Re's North American and global technology environment. This role will work closely with IT teams, business stakeholders, internal and external auditors, regulators, and global IT Risk and Compliance colleagues to support efficient audit execution, credible responses, clear risk-based recommendations, and practical remediation tracking.

At Munich Re, you will join a global organization that combines technical depth, disciplined risk management, and a collaborative approach to solving complex challenges. You will have the opportunity to work across regions, learn from experienced colleagues, and contribute to initiatives that strengthen how technology risk and audit matters are managed in a highly regulated environment. The role offers exposure to senior decision-makers and the chance to influence outcomes that matter for the business, our clients, and our control environment.

• serve as the central point of contact for internal and external IT audits, IT-related regulatory questionnaires and inspections
• Coordinate and support the end-to-end coordination of IT audits; this includes, but is not limited to, coordination with relevant stakeholders during the audit phases preparation, fieldwork (especially supporting delivery of evidence), reporting, and follow-up & monitoring. 

• Support audit discussions by helping ensure conclusions are fact-based, risk-aligned, and reflective of the underlying control environment.
• Prepare clear reporting and executive-ready materials for senior stakeholders, executive management, Service Review Meetings, and other governance forums.
• Maintain and enhance audit-related registers, measures tracking, issue follow-up, and documentation practices.
• Apply a risk-based approach to prioritize competing requests, identify areas of highest impact, manage audit scope and timelines, support evidence quality, and keep stakeholders informed throughout the audit lifecycle.
• Anticipate audit risks, scope changes, stakeholder challenges, and downstream impacts, and escalate thoughtfully with practical options and recommendations.
• Contribute to initiatives that strengthen audit coordination, reporting, governance routines, and leadership visibility across the IT Risk and Compliance function.
• Provide practical advice on IT audit, regulatory, and compliance requirements across financial services, insurance, and technology risk domains.
• Identify opportunities to strengthen stakeholder readiness, training, templates, and guidance for IT teams involved in audit and regulatory activities.

• 8+ years of experience in IT audit, IT compliance, technology risk management, or a related field, ideally within insurance, reinsurance, banking, financial services, or another highly regulated environment.
• Degree in Computer Engineering/IT, Business Administration, or long-standing experience in the area of IT controls
• Strong understanding of IT audit practices, IT governance frameworks, technology controls, regulatory expectations, and audit evidence requirements.  Experience coordinating or leading complex internal, external, or regulatory IT audits from planning through execution, reporting, remediation follow-up, and closure is preferred.
• Familiarity with financial services and insurance regulations within North America, including those from NYDFS, OSFI, and NAIC
• Excellent written and verbal communication skills, with the ability to tailor messages for technical, business, and leadership audiences.  Proven ability to engage confidently with senior stakeholders, executive management, auditors, regulators, and cross-functional teams.
• Demonstrated sound professional judgment, including the ability to make risk-based decisions when priorities are competing, facts are incomplete, or standards require interpretation.  Confidence managing difficult discussions, challenging stakeholders professionally, and knowing when to resolve issues independently versus escalate.
• Strong ownership, follow-through, organization, resilience, and professionalism under pressure, with the ability to define commitments and deliver high-quality results on time.
• Fluency in English and willingness to undertake occasional regional or global travel.
• Relevant professional certification such as CISA, CRISC, CISSP, CISM, CGEIT, or an equivalent credential; candidates should be able to obtain and maintain a certification aligned to the role
• Experience with a Big Four or other recognized audit, assurance, consulting, or advisory firm strongly favoured
• Experience supporting global teams, geographically distributed stakeholders, or cross-border audit and regulatory activities is a plus

About Us:

As the world's leading reinsurer with more than 11,000 employees at over 50 locations, Munich Re introduces a paradigm shift in the way you think about insurance. By turning uncertainty into a manageable risk, we enable fundamental change. Join us in working on topics today that will concern society tomorrow, whether that be climate change, major construction projects, medical risk assessment, or even space travel.

Together, we embrace a culture where multiskilled teams dare to think big. We create the new and the different for our clients and cultivate innovation. Sounds like you? Push boundaries with us and be part of Munich Re. Our employees are our greatest strength. That is why we offer them a wide range of benefits. For more insights about working at Munich Re, please click here.

Benefits:

• Professional Training & Certification: We accompany you in building your professional profile by providing customised professional training and certification opportunities.
• Diversity, Equity & Inclusion: We embrace the power of differences and are convinced that diversity fosters innovation and resilience and enables us to act braver and better.
• Continuous Learning: We believe that continuous learning is a key differentiator and critical for building new skills and accelerating growth.
• Career Mobility: We actively support career mobility, and our strong global and regional presence offers a wealth of career growth opportunities.

At Munich Re US, we see Diversity and Inclusion as a solution to the challenges and opportunities all around us. Our goal is to foster an inclusive culture and build a workforce that reflects the customers we serve and the communities in which we live and work. We strive to provide a workplace where all of our colleagues feel respected, valued and empowered to achieve their very best every day. We recruit and develop talent with a focus on providing our customers the most innovative products and services.

We are an equal opportunity employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The Company is open to considering candidates in Princeton, NJ. The salary range posted below applies to the Company's Princeton location.

The base salary range anticipated for this position is $182,100 - $225,000 plus opportunity for company bonus based upon a percentage of eligible pay.  In addition, the company makes available a variety of benefits to employees, including health insurance coverage, an employee wellness program, life and disability insurance, 401k match, retirement savings plan, paid holidays and paid time off (PTO). 

The salary estimate displayed represents the typical salary range for candidates hired in this position in Princeton. Factors that may be used to determine your actual salary include your specific skills, how many years of experience you have and comparison to other employees already in this role. Most candidates will start in the bottom half of the range. 

For Toronto based applicants: 

Our base salary range for this role is between $137,000-$177,000, plus an opportunity for an annual company bonus based upon a percentage of eligible pay. The salary estimate displayed represents the typical salary range for candidates hired in this position. Factors that may be used to determine your actual salary include your specific skills, how many years of experience you have and comparison to internal equity.

This role is located in our Toronto office on 390 Bay St, and we operate in a hybrid work model. This job posting is for an existing vacancy. 

We do not use AI in our recruitment process - applications are reviewed by our team to ensure a fair and personalized experience.

Please note that only candidates who are selected for interview will be contacted directly. We thank all candidates for their interest.

Munich Re is committed to providing a work environment that is inclusive and free of employment barriers and discrimination. Accommodations will be made for qualified applicants with a disability throughout the recruitment process. If you receive a request for an interview and you have a disability which will require an accommodation to support your participation, please contact AODARequestHR@munichre.ca as soon as practical so that suitable accommodations can be arranged.