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It Help Desk Manager Jobs in Colorado (NOW HIRING)

Gunnison County, CO

IT Help Desk Technician

Gunnison, CO · On-site

$27.18 - $30.94/hr

... more information on what the valley offers, visit the Gunnison & Crested Butte website here ... Hiring Manager Chris Lindner CLindner@gunnisoncounty.org Anticipated Job Posting Close Date Open ...

GUNNISON COUNTY

IT Help Desk Technician

Gunnison, CO · On-site

$27.18 - $30.94/hr

... more information on what the valley offers, visit the Gunnison & Crested Butte website here ... Hiring Manager Chris Lindner CLindner@gunnisoncounty.org Anticipated Job Posting Close Date Open ...

CompQsoft,Inc .

Help Desk Manager

Colorado Springs, CO · On-site

CompQsoft is seeking a Help Desk Manager to join our team of qualified, diverse individuals at Colorado Springs, CO for Airforce program. Provides daily supervision and direction to staff who are ...

DEX Imaging

IT Help Desk Tier 1 - Bilingual

Denver, CO · On-site

Manage and monitor internal assets to ensure accurate inventory recordsTrack, route, and escalate ... High School diploma required, technical school or 2 plus years of IT helpdesk experience * CompTIA ...

Delta Health

Help Desk Technician - 1

Delta, CO · On-site

$25.42 - $36.45/hr

Delta Health is looking for a customer-focused IT Help Desk Technician to join our Information ... Organized and able to manage multiple priorities. * A strong communicator with excellent ...

DataNet IT

Help Desk / IT Support Analyst

Boulder, CO · On-site

$1 - $2/hr

... seeking an Help Desk/ IT Support Analyst to provide hands-on IT and end-user support in a ... Manage incidents and service requests through an ITSM/ticketing system , meeting SLAs. * Support ...

Datanet-I

Help Desk / IT Support Analyst

Boulder, CO · On-site

$55 - $75/hr

... seeking an Help Desk/ IT Support Analyst to provide hands-on IT and end-user support in a ... Manage incidents and service requests through an ITSM/ticketing system , meeting SLAs. * Support ...

New

DataNet IT

Help Desk / IT Support Analyst

Boulder, CO · On-site

$65 - $90/hr

... seeking an Help Desk/ IT Support Analyst to provide hands-on IT and end-user support in a ... Manage incidents and service requests through an ITSM/ticketing system , meeting SLAs. * Support ...

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Showing results 21-40

All JobsIt Help Desk JobsIt Help Desk Manager JobsIt Help Desk Manager Jobs in Colorado

It Help Desk Manager information

See Colorado salary details

$41K

$91.2K

$142.5K

How much do it help desk manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for it help desk manager in Colorado is $91,198.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,300.00 and $111,500.00 per year, depending on experience, location, and employer.

What does an IT Help Desk Manager do?

An IT Help Desk Manager oversees the daily operations of an organization's help desk team, ensuring that end-users receive timely and effective technical support. They are responsible for managing help desk staff, developing support procedures, and monitoring the resolution of IT issues to maintain high customer satisfaction. Additionally, they often analyze support trends, implement best practices, and coordinate with other IT departments to improve service delivery and system reliability.

What are the key skills and qualifications needed to thrive as an IT Help Desk Manager?

To thrive as an IT Help Desk Manager, you need a solid background in IT support, troubleshooting, and team leadership, often backed by a bachelor’s degree in IT or a related field. Familiarity with ticketing systems (such as ServiceNow or Jira), ITIL certification, and remote support tools is typically required. Strong communication, problem-solving, and conflict resolution skills help build trust and foster a productive support environment. These competencies are vital for ensuring high-quality technical assistance, efficient team management, and excellent user satisfaction.

How does an IT Help Desk Manager typically collaborate with other departments to improve service delivery?

IT Help Desk Managers frequently collaborate with departments such as HR, Operations, and Security to ensure efficient IT support across the organization. They coordinate with these teams to understand specific technology needs, address recurring issues, and implement process improvements. Regular cross-department meetings and feedback sessions are common, allowing the Help Desk Manager to tailor support resources, streamline ticket resolution workflows, and proactively address potential technology challenges. This collaborative approach not only enhances user satisfaction but also aligns IT services with overall business goals.

What is the difference between It Help Desk Manager vs It Support Specialist?

AspectIt Help Desk ManagerIt Support Specialist
CertificationsCompTIA A+, Network+, ITILCompTIA A+, Microsoft Certified
Work EnvironmentSupervises help desk team, manages support processesProvides technical support to end-users, troubleshoots issues
Employer & Industry UsageIT departments across industries, corporate help desksHelp desks, technical support centers, customer service roles

The main difference is that an It Help Desk Manager oversees the support team and manages support operations, while an It Support Specialist focuses on providing direct technical assistance to users. The manager role involves leadership and process management, whereas the specialist role is more hands-on troubleshooting.

What are the most commonly searched types of It Help Desk jobs in Colorado?

The most popular types of It Help Desk jobs in Colorado are:

What cities in Colorado are hiring for It Help Desk Manager jobs?

Cities in Colorado with the most It Help Desk Manager job openings:

It Help Desk Manager jobs near you
Infographic showing various It Help Desk Manager job openings in Colorado as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $91,198 per year, or $43.8 per hour.

IT Help Desk-Call Center

360 IT Professionals

Conifer, CO • On-site

Contractor

Re-posted 11 days ago

Job description

Company Description

360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement.


Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile. 


Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us.


We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change.

Job Description

LIVES LOCAL AND IN PERSON INTERVIEW REQUIRED.

Job duties may include direct, in person support when users come to the Service Desk (walk up service).

Candidate will be providing remote support (phone) to users in a Windows based environment. Duties will include answering the phone, understanding and documenting user issues, creating tickets, resolving issues or providing escalation when needed. Support will include password reset, troubleshooting problems with Office products, smart phones issues, calendar and email issues, etc.

Requires excellent customer service skills in person, over the phone and via email.

Qualifications

Skill required : Active Directory, DOS, Mac OS, Microsoft Office, Windows 9x/2000/XP/NT/Vista/7, customer service

Additional Information

Thanks & Regards

Vikas Kumar

vikas.kumar(@)360itpro.com

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