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It Help Desk Level I Support Analyst Jobs (NOW HIRING)

eMazzanti Technologies

IT Help Desk

Hoboken, NJ · On-site

... level 2 help desk support to expanding client base. We're growing by double digits, offer ... Conduct analysis and troubleshooting via telephone, email and remote control for customer accounts ...

Ensign Services

IT Help Desk

Dallas, TX · On-site

$20 - $22/hr

IT Help Desk - Saturday - Wednesday 3:00 PM - 11:30 PM CST Position Type: Full Time. Compensation ... ESI provides service and support to over 378 facilities in the long-term care continuum that employ ...

McLaughlin Research Corporation

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IT Help Desk Analyst

Newport, RI · On-site

$50K - $55K/yr

McLaughlin Research Corporation has an immediate opening for a Help Desk Analyst at the Naval ... This position will provide support with regards to Information Technology (IT) and Information ...

Polaris Healthcare

Help Desk Level 2 IT

Bardonia, NY · On-site

$85K/yr

) Here is the generated Help Desk Level 2 IT Polaris Healthcare Bardonia, NY Full-Time We are seeking ... IT support specialist, you will be responsible for providing technical assistance and ...

Wightman

IT Help Desk Technician

Kalamazoo, MI · On-site

Routine visits to regional offices for staff support Required Traits & Characteristics: * Proven ... We have a dynamic team of over 200 professionals that work to analyze, advise, design, and deliver ...

Texas Wesleyan University

IT Help Desk

Fort Worth, TX

Position Information Job Title IT Help Desk Position Summary Needing a student employee who loves ... Receive support, enhancement, and service inquiries; answer common questions/inquiries. * Escalate ...

Ábaco Strategy

Tier 1, 2 and 3 Help Desk Support

Fairfax, VA · On-site

$21 - $28.50/hr

... level I & II IT Help Desk support to end users in a micro processor-based networked environment ... senior analysts and engineers to identify and resolve core problems. • Knowledge of various ...

Revel Staffing

IT Help Desk Specialist

Baton Rouge, LA

$80K - $110K/hr

We are seeking an IT Help Desk Specialist to provide day-to-day technical support to clinical and ... Provide first-level technical support for common IT issues, including password resets, account ...

AXIS Management Group, LLC

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IT Help Desk Technician

Arlington, VA · On-site

$58K - $70K/yr

We are seeking a Tier 2 IT Help Desk Technician to provide on-site technical support for a Federal ... Experience supporting networked printers. * Strong problem-solving, analytical, and decision-making ...

Revel Staffing

IT Help Desk Specialist

Columbus, OH

$80K - $110K/hr

We are seeking an IT Help Desk Specialist to provide day-to-day technical support to clinical and ... Provide first-level technical support for common IT issues, including password resets, account ...

Community Foundation Services

IT Help Desk

New Bedford, MA · On-site

$24 - $27.25/hr

Summary The Help Desk Support candidate will provide first-level support to all employees seeking ... Candidate will work with other IT team members to coordinate schedules, escalate cases and provide ...

Canopy A&D

IT Help Desk Specialist

Cape Canaveral, FL · On-site

$32 - $40/hr

Provide first- and second-level technical support for hardware, software, and network issues across ... To conform to US Government export regulations, the applicant must be a (i) US Citizen, (ii) lawful ...

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It Help Desk Level I Support Analyst information

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How much do it help desk level i support analyst jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for it help desk level i support analyst in the United States is $24.09, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $26.92 per hour, depending on experience, location, and employer.

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For It Help Desk Level I Support Analyst jobs, the most frequently searched job titles are:

Infographic showing various It Help Desk Level I Support Analyst job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $50,106 per year, or $24.1 per hour.

IT Help Desk

Hoboken, NJ • On-site

eMazzanti Technologies
Network Security • 1 - 10 employees
Learn more about eMazzanti Technologiesexternal

Full-time

Re-posted 21 days ago

Job description

Description
eMazzanti Technologies a leading provider of IT Services is looking to add to our eCare Managed Services team to provider level 1 and level 2 help desk support to expanding client base.
We're growing by double digits, offer opportunities for continuous learning about Microsoft Networks, firewall and endpoint security, Cloud computing, Office 365 and Azure. You'll be part of a team that supports each other and works together to ensure customer satisfaction.
Job Requirements
Understand and solve customer technical problems over the phone or in-person as needs warrant.
  • Conduct analysis and troubleshooting via telephone, email and remote control for customer accounts in a timely fashion.
  • Monitor and troubleshoot back up or other regularly scheduled client work.
  • Work within a ticketing system to track and escalate customer problems
  • Maintain a positive phone demeanor and ensure customer satisfaction
  • Perform remote maintenance as needed.
  • Other duties as assigned.
  • Demonstrate competency in products and services as offered by the company such as Microsoft Office 365, Watchguard Firewalls, and others.
  • Spot themes and proactively work to solve them.

Requirements
Requirements
  • Love of working in a fast paced environment
  • Good written and verbal skills
  • Knowledge of Microsoft Products with base levels of competency in Windows Operating systems and Active Directory
  • Technical Aptitude.
  • Desire to make people happy when you solve their computer problem.
  • Solid attendance record
  • Technical Certification or Degree in Computer Science

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