ZipRecruiter

Log In

1

It Help Desk Intern Jobs in Puerto Rico (NOW HIRING)

AppleOne

IT Technician

San Juan, PR · On-site

$15/hr

Atender solicitudes mediante Service Desk, teléfono y correo electrónico. Documentar incidencias y mantener actualizados los tickets de servicio. Configurar cuentas de correo, servidores, switches ...

TransPerfect

Helpdesk Support Specialist

San Juan, PR · On-site

Providing exceptional IT Services to TransPerfect employees * Installing and supporting Windows and ... From Intern to President, we believe that every single employee should have a voice and contribute ...

TransPerfect

Helpdesk Support Specialist

San Juan, PR · On-site

Providing exceptional IT Services to TransPerfect employees * Installing and supporting Windows and ... From Intern to President, we believe that every single employee should have a voice and contribute ...

SOLX HOLDINGS LLC

PR · On-site

Provide helpdesk support and onboard new hires with hardware and access. * Monitor system health and uptime; document configurations and runbooks. What you bring * Associate / BS in IT, Computer ...

Insight Communications

PR · On-site

$18K - $24K/yr

... Technician - IT Reports to Gonzalo Quezada Title Systems Engineer Position type: Full time ... WORK EXPERIENCE REQUIREMENTS - Experience in support work (HelpDesk) - Experience with computer ...

DaVita

Solutions Principal Architect (IT)

Guanica, PR · On-site

... IT solutions. This role serves as a senior technical leader who translates business needs into ... and help DaVita make durable technology decisions aligned to enterprise standards and business ...

ABB

PR · On-site

At ABB , we help industries run leaner and cleaner-and every person here makes that happen. You'll ... Collaborate with team members to convey ideas, share information, and provide updates on project ...

Abb Holdings Inc

Intern

Vega Baja, PR · On-site

Join us and help run what runs the world. This position reports to: Quality Manager As an intern ... For more information regarding your (EEO) rights as an applicant, please visit the following ...

ABB

Intern

Vega Baja, PR · On-site

Join us and help run what runs the world. This position reports to: Quality Manager As an intern ... For more information regarding your (EEO) rights as an applicant, please visit the following ...

Marriott

Front Desk Manager

San Juan, PR · On-site

$16.50 - $21.50/hr

... or otherwise helping others to improve their knowledge or skills. Solicits employee feedback ... Analyzes information and evaluating results to choose the best solution and solve problems. Informs ...

Marriott

Front Desk Agent

San Juan, PR

$13.75 - $17.50/hr

Additional Information: This hotel is owned and operated by an independent franchisee, Vivant ... Strong customer service skills and a passion for helping others. Ability to multitask, stay ...

Marriott International

Front Desk Agent

San Juan, PR · On-site

$13.75 - $17.50/hr

Additional Information: This hotel is owned and operated by an independent franchisee, Vivant ... Skills: • Strong customer service skills and a passion for helping others. • Ability to ...

Adecco

PR - Agricultural Intern

Manati, PR

$14/hr

Therefore, it is able to help in field operations such as planting preparation, field monitoring ... information, please navigate to -us/candidate-privacy The Company will consider qualified ...

previous pagenext page

Showing results 21-40

All JobsIt Help Desk Intern JobsIt Help Desk Intern Jobs in Puerto Rico

It Help Desk Intern information

What does an IT Help Desk Intern do?

An IT Help Desk Intern assists with providing technical support to employees or customers within an organization. Their responsibilities often include troubleshooting hardware and software issues, setting up new devices, responding to support tickets, and helping maintain IT documentation. Interns work under the supervision of experienced IT staff and gain hands-on experience with various systems and tools. This role is designed to help interns develop foundational IT skills and prepare them for future careers in information technology.

What are the key skills and qualifications needed to thrive as an IT Help Desk Intern, and why are they important?

To thrive as an IT Help Desk Intern, you need a basic understanding of computer hardware, operating systems, troubleshooting techniques, and typically a relevant education in IT or computer science. Familiarity with ticketing systems, remote desktop tools, and common office software is often required, and certifications like CompTIA A+ can be advantageous. Strong communication skills, patience, and a willingness to learn set outstanding interns apart. These competencies are crucial for efficiently resolving technical issues, supporting users, and growing into more advanced IT roles.

What are some common challenges faced by IT Help Desk Interns, and how can they overcome them?

IT Help Desk Interns often encounter challenges such as handling multiple support requests simultaneously, troubleshooting unfamiliar technical issues, and communicating effectively with users who have varying levels of technical knowledge. To overcome these challenges, interns should prioritize tasks based on urgency, utilize available documentation, and ask questions when unsure. Building strong communication skills and being proactive in learning about frequently used systems will also help interns provide better support and grow in the role.

What is the difference between It Help Desk Intern vs It Support Technician?

AspectIt Help Desk InternIt Support Technician
Required CredentialsHigh school diploma or equivalent; some technical courseworkAssociate's degree or relevant certifications (e.g., CompTIA A+)
Work EnvironmentInternship setting, often in a corporate or IT departmentFull-time technical support role, often in IT service desks or support centers
Employer & Industry UsageEntry-level, often in educational or training environmentsProfessional support roles across various industries
Common Search & ComparisonYesYes

The main difference between an It Help Desk Intern and an It Support Technician lies in experience and responsibilities. Interns are typically in training, assisting with basic tasks, while technicians handle more complex support issues. Internships serve as a stepping stone to full support roles, which require more technical skills and certifications.

What are the most commonly searched types of It Help Desk jobs in Puerto Rico?

The most popular types of It Help Desk jobs in Puerto Rico are:

It Help Desk Intern jobs near you
Infographic showing various It Help Desk Intern job openings in Puerto Rico as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 23% Part Time, and 3% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution.

IT Technician

AppleOne

San Juan, PR • On-site

$15/hr

Full-time

Medical, Dental, Vision, Retirement

This job post has expired today. Applications are no longer accepted.

Job description

Estamos buscando un(a) Técnico(a) de Servicio IT para brindar soporte técnico a usuarios, realizar instalaciones de equipos y asegurar la atención oportuna de solicitudes de servicio. Responsabilidades Brindar soporte técnico a computadoras, laptops, impresoras, UPS, scanners y equipos audiovisuales. Diagnosticar y solucionar problemas de hardware, software y redes. Instalar y configurar equipos, sistemas operativos y aplicaciones. Atender solicitudes mediante Service Desk, teléfono y correo electrónico. Documentar incidencias y mantener actualizados los tickets de servicio. Configurar cuentas de correo, servidores, switches e impresoras. Realizar visitas a clientes cuando sea necesario. Coordinar el manejo de piezas de reemplazo y asegurar el cierre oportuno de los servicios.


Equal Opportunity Employer / Disabled / Protected Veterans
The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf
The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
#2233

Company Description

This company offers growth and a great group of people to work with.

AppleOne logo

About AppleOne

Sourced by ZipRecruiter

AppleOne is a renowned staffing service based in Glendale, California, USA. Positioned in the Human Resources industry, the company offers extensive staffing and recruiting solutions, such as temporary, full-time, and part-time placement, to companies across diverse industry sectors. The company was established by Bernie Howroyd in 1964, launching the business to aid others in finding excellent jobs and companies in finding excellent people.

Industry

Recruiting and staffing services

Company size

1,001 - 5,000 Employees

Headquarters location

Glendale, CA, US

Year founded

1964

View All AppleOne Jobs