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It Help Desk Intern Jobs in Illinois (NOW HIRING)

IT Help Desk Intern

Waukegan, IL · On-site

$14.25 - $19/hr

Yaskawa America, Inc. is currently looking for an IT Help Desk intern to work on the following projects at our Waukegan, IL location: * Provide phone and email support for users * Troubleshoot ...

IT Help Desk Intern

Waukegan, IL · On-site

$14.25 - $19/hr

Yaskawa America, Inc. is currently looking for an IT Help Desk intern to work on the following projects at our Waukegan, IL location: * Provide phone and email support for users * Troubleshoot ...

IT Help Desk Intern

Waukegan, IL · On-site

$14.25 - $19/hr

Yaskawa America, Inc. is currently looking for an IT Help Desk intern to work on the following projects at our Waukegan, IL location: * Provide phone and email support for users * Troubleshoot ...

3 - Help Desk Interns

Harvey, IL · On-site

$19.25 - $25.75/hr

... Desk Intern is a student employee that assists the Help Desk Team provide quality technology ... Learn some of the many facets of Information Services and Technology Hands on learning experience ...

IT Help Desk Technician

Chicago, IL · On-site

$45K - $65K/yr

IT Help Desk Technician - Chicago Company Description RedMane Technology LLC is an application software consulting and systems integration company based in Chicago. We deliver software solutions for ...

IT Help Desk Technician

Chicago, IL · On-site

$45K - $65K/yr

IT Help Desk Technician - Chicago Company Description RedMane Technology LLC is an application software consulting and systems integration company based in Chicago. We deliver software solutions for ...

IT Help Desk Location: Rockford, IL 61109 & Aurora, IL (Onsite) Key Responsibilities: Technical Support: * Respond to user inquiries via phone, email, or in-person. * Diagnose and resolve hardware ...

\n \n \n IT Help Desk Technician - Chicago \n \n Company Description \n RedMane Technology LLC is an application software consulting and systems integration company based in Chicago. We deliver ...

\n \n \n IT Help Desk Technician - Chicago \n \n Company Description \n RedMane Technology LLC is an application software consulting and systems integration company based in Chicago. We deliver ...

IT Help Desk Support

Libertyville, IL · On-site

$65K - $75K/yr

Provide day-to-day IT support for end users across multiple locations * Manage and resolve help desk tickets in a timely manner * Support and maintain tools such as Google Workspace, Freshservice ...

New

IT Help Desk Technician

Auburn, IL · On-site

$17 - $21/hr

United Community Bank is seeking an IT Technician to join our Helpdesk team. This individual will ... desk level. Essential Duties and Responsibilities: * Evaluate urgency of issues, select, and take ...

This role is an entry level where you will be exposed to a lot of technology and have a great ... 4. Help Desk L1 duties including support on Microsoft, Dell, Lenovo, HP, and other various ...

Job Title: IT Help Desk Technician I Status: Full-time/Exempt Reports to: Senior IT Manager Work Schedule : M-F (flexible hours) Compensation: $50,000-60,000 per year This pay range encompasses ...

Job Title: IT Help Desk Technician I Status: Full-time/Exempt Reports to: Senior IT Manager Work Schedule : M-F (flexible hours) Compensation: $50,000-60,000 per year This pay range encompasses ...

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It Help Desk Intern information

See Illinois salary details

$9

$16

$24

How much do it help desk intern jobs pay per hour?

As of May 28, 2026, the average hourly pay for it help desk intern in Illinois is $16.90, according to ZipRecruiter salary data. Most workers in this role earn between $13.99 and $18.65 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT Help Desk Intern, and why are they important?

To thrive as an IT Help Desk Intern, you need a basic understanding of computer hardware, operating systems, troubleshooting techniques, and typically a relevant education in IT or computer science. Familiarity with ticketing systems, remote desktop tools, and common office software is often required, and certifications like CompTIA A+ can be advantageous. Strong communication skills, patience, and a willingness to learn set outstanding interns apart. These competencies are crucial for efficiently resolving technical issues, supporting users, and growing into more advanced IT roles.

What are some common challenges faced by IT Help Desk Interns, and how can they overcome them?

IT Help Desk Interns often encounter challenges such as handling multiple support requests simultaneously, troubleshooting unfamiliar technical issues, and communicating effectively with users who have varying levels of technical knowledge. To overcome these challenges, interns should prioritize tasks based on urgency, utilize available documentation, and ask questions when unsure. Building strong communication skills and being proactive in learning about frequently used systems will also help interns provide better support and grow in the role.

What does an IT Help Desk Intern do?

An IT Help Desk Intern assists with providing technical support to employees or customers within an organization. Their responsibilities often include troubleshooting hardware and software issues, setting up new devices, responding to support tickets, and helping maintain IT documentation. Interns work under the supervision of experienced IT staff and gain hands-on experience with various systems and tools. This role is designed to help interns develop foundational IT skills and prepare them for future careers in information technology.

What is the difference between It Help Desk Intern vs It Support Technician?

AspectIt Help Desk InternIt Support Technician
Required CredentialsHigh school diploma or equivalent; some technical courseworkAssociate's degree or relevant certifications (e.g., CompTIA A+)
Work EnvironmentInternship setting, often in a corporate or IT departmentFull-time technical support role, often in IT service desks or support centers
Employer & Industry UsageEntry-level, often in educational or training environmentsProfessional support roles across various industries
Common Search & ComparisonYesYes

The main difference between an It Help Desk Intern and an It Support Technician lies in experience and responsibilities. Interns are typically in training, assisting with basic tasks, while technicians handle more complex support issues. Internships serve as a stepping stone to full support roles, which require more technical skills and certifications.

What are the most commonly searched types of It Help Desk jobs in Illinois? The most popular types of It Help Desk jobs in Illinois are:
What are popular job titles related to It Help Desk Intern jobs in Illinois? For It Help Desk Intern jobs in Illinois, the most frequently searched job titles are:
What job categories do people searching It Help Desk Intern jobs in Illinois look for? The top searched job categories for It Help Desk Intern jobs in Illinois are:
What cities in Illinois are hiring for It Help Desk Intern jobs? Cities in Illinois with the most It Help Desk Intern job openings:
Infographic showing various It Help Desk Intern job openings in Illinois as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $35,142 per year, or $16.9 per hour.

$14.25 - $19/hr

Full-time

Posted 19 days ago


Job description

Yaskawa America, Inc.  - Drives & Motion Division proudly offers undergraduate engineering students the opportunity to take advantage of our internship and co-op programs. The primary and underlying focus of the program is to give you a real-life look at what engineers do in the world of automation. We encourage you to put your education into action and get hands-on training by working on everyday engineering projects. Our overall goal is to provide students with various real and exciting projects to work on, as nothing beats true field experience. 

Yaskawa America, Inc. is currently looking for an IT Help Desk intern to work on the following projects at our Waukegan, IL location:

  • Provide phone and email support for users
  • Troubleshoot hardware and software issues, deploy equipment and document solutions. 

Requirements:

  • Currently pursuing a Bachelor's degree in IT, Computer Engineering, Computer Science with a sophomore or junior standing. 
  • Critical thinking and problem-solving skills
  • Willingness to work with a team
  • Has a passion for learning and exploring new ideas