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It Desktop Manager Jobs in Wichita Falls, TX (NOW HIRING)

Mainstream Nonprofit Solutions is seeking a dedicated IT Technician to join their team in Wichita ... Company : 2INgage offers case management and family services for children and families in the ...

Company Description Based out of Granbury, Texas, BC Tech Pro partners with techs all over the ... To be successful in this position, you must have prior experience with laptop and desktop hardware.

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It Desktop Manager information

See Wichita Falls, TX salary details

$20.4K

$81.4K

$122.6K

How much do it desktop manager jobs pay per year?

As of May 28, 2026, the average yearly pay for it desktop manager in Wichita Falls, TX is $81,380.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,600.00 and $93,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT Desktop Manager, and why are they important?

To thrive as an IT Desktop Manager, you need expertise in desktop support, troubleshooting, team leadership, and a solid understanding of IT infrastructure, often supported by a degree in computer science or a related field. Familiarity with tools like Microsoft Endpoint Configuration Manager (SCCM), Active Directory, and certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate is common. Strong communication, organizational, and problem-solving skills help you effectively manage teams and coordinate with other departments. These skills and qualifications are crucial for ensuring reliable end-user support, minimizing downtime, and leading a high-performing IT support team.

What are some common challenges IT Desktop Managers face when leading support teams, and how can they effectively address them?

IT Desktop Managers often encounter challenges such as managing high ticket volumes, balancing proactive system improvements with urgent user support, and ensuring consistent service quality across their team. To address these challenges, successful managers implement clear escalation procedures, provide ongoing training, and cultivate open communication within their teams. They also collaborate closely with other IT departments to align desktop support with broader organizational technology goals, which helps optimize resources and maintain high user satisfaction.

What is an IT Desktop Manager?

An IT Desktop Manager is responsible for overseeing an organization's desktop computing environment, including managing support teams, deploying software and hardware, and ensuring the security and efficiency of all desktop systems. They coordinate troubleshooting efforts, maintain inventory, and implement policies for workstation use. This role also involves collaborating with other IT departments to support end-user needs and align desktop infrastructure with organizational goals.

How much is the salary of an IT Manager?

The salary of an IT Manager typically ranges from $80,000 to $150,000 annually, depending on experience, location, and company size. IT Managers overseeing teams often require strong technical skills, certifications, and leadership abilities, which can influence compensation.

What is the difference between It Desktop Manager vs Network Administrator?

AspectIt Desktop ManagerNetwork Administrator
CertificationsCompTIA A+, Microsoft Certified Desktop Support Technician (MCDST)CompTIA Network+, Cisco CCNA
Work EnvironmentEnd-user support, desktop setup, troubleshootingNetwork infrastructure, server management, network security
Primary ResponsibilitiesManaging desktops, software updates, user supportConfiguring networks, maintaining routers/switches, network security

While both roles support IT infrastructure, an It Desktop Manager focuses on end-user devices and desktop support, whereas a Network Administrator manages network systems and infrastructure. The roles often overlap in troubleshooting and support but differ in scope and technical focus.

What are popular job titles related to It Desktop Manager jobs in Wichita Falls, TX? For It Desktop Manager jobs in Wichita Falls, TX, the most frequently searched job titles are:
What job categories do people searching It Desktop Manager jobs in Wichita Falls, TX look for? The top searched job categories for It Desktop Manager jobs in Wichita Falls, TX are:
What cities near Wichita Falls, TX are hiring for It Desktop Manager jobs? Cities near Wichita Falls, TX with the most It Desktop Manager job openings:
Infographic showing various It Desktop Manager job openings in Wichita Falls, TX as of May 2026, with employment types broken down into 1% As Needed, 71% Full Time, 27% Part Time, and 1% Temporary. Highlights an 20% Physical, and 80% Remote job distribution, with an average salary of $81,380 per year, or $39.1 per hour.
INFORMATION TECHNOLOGIST I INFORMATION MANAGEMENT OFFICER (IMO)

INFORMATION TECHNOLOGIST I INFORMATION MANAGEMENT OFFICER (IMO)

Elyon International

Walters, OK • On-site

Other

Medical, Dental, Life, Retirement

This job post has expired today. Applications are no longer accepted.


Job description

Salary: $32 - $42 per hour

INFORMATION TECHNOLOGIST I INFORMATION MANAGEMENT OFFICER (IMO)

Location: Fort Sill, Oklahoma


Position Description (PD)

The Information Technologist I (Information Management Officer IMO) provides Tier I/II IT support services for SIPRNet, NIPRNet, LAN/WAN, WLAN, and Microsoft 365 enterprise environments in support of the Fires Center of Excellence (FCoE). The IMO delivers desktop support, account management, system troubleshooting, and connectivity support in a Microsoft Windows 11 and Microsoft 365 enterprise environment. The IMO supports both classified and unclassified networks in accordance with Army cybersecurity and configuration management policies.

Key Responsibilities

  • Provide client support in Microsoft Windows 11 and Microsoft 365 environments
  • Troubleshoot hardware/software issues (desktops, laptops, tablets, printers, MFDs)
  • Perform PC imaging and device configuration
  • Manage user/group accounts and password administration
  • Support Microsoft Intune device management
  • Diagnose LAN/WAN connectivity issues
  • Maintain documentation and work orders in AESMP
  • Support classroom training automation systems
  • Maintain CE training for supported systems
  • Provide support within classified network environments in compliance with Army cybersecurity and information assurance policies
  • Perform PC imaging, workstation deployment, and lifecycle refresh activities
  • Administer user and group accounts, permissions, and password resets within enterprise environments

Position Qualifications

  • Associates degree in Information Systems, Computer Science, or related technical field

OR

  • Minimum three (3) years of technically related experience in desktop support or network administration
  • Minimum two (2) years of client support in Microsoft Windows-based enterprise environment
  • Experience supporting Microsoft 365 applications (Outlook, OneDrive, Word, PowerPoint, Excel, SharePoint, Teams)
  • Experience in troubleshooting and resolving desktop and connectivity issues
  • Ability to clearly communicate technical information to non-technical users
  • Working knowledge of TCP/IP networking principles
  • Must possess and maintain a SECRET clearance (final eligibility) prior to starting performance
  • Must meet applicable DoD 8570/8140 baseline certification requirements (e.g., IAT Level II for elevated network rights) and maintain required Computing Environment (CE) certifications in accordance with Army cybersecurity policy


*Contingent upon awarding of contract

Only shortlisted candidates are going to be contacted


Benefits:
Paid sick leave, Medical/Dental (optional), 401 (k) Retirement Plan (optional), Employer Paid Life Insurance, Employer Paid Short Term Disability, Optional Life Insurance.
ELYON International, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.