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It Associate Jobs in Minnesota (NOW HIRING)

Calabrio

IT Support Technician

Minneapolis, MN · On-site

$70K/yr

Associate's degree in information technology, Computer Science, or equivalent work experience. * 3+ years of IT support or systems administration experience in an enterprise environment. * Hands-on ...

Centrav Inc.

IT Support Specialist

Burnsville, MN

Associate's or bachelor's degree in computer science and/or technology industry certifications preferred. 2+ years customer service experience in an IT help desk or related role. Motivated self ...

Resonetics

Sr. IT Engineer

Fridley, MN

The Senior IT Engineer manages and supports Resonetics' Microsoft-based hybrid infrastructure ... Microsoft certifications such as Azure Administrator Associate, Microsoft 365 Certified: Enterprise ...

Resonetics

Sr. IT Engineer

Fridley, MN

The Senior IT Engineer manages and supports Resonetics' Microsoft-based hybrid infrastructure ... Microsoft certifications such as Azure Administrator Associate, Microsoft 365 Certified: Enterprise ...

Resonetics

Sr. IT Engineer

Fridley, MN · On-site

$78K - $124K/yr

The Senior IT Engineer manages and supports Resonetics' Microsoft-based hybrid infrastructure ... Microsoft certifications such as Azure Administrator Associate, Microsoft 365 Certified: Enterprise ...

Super Radiator Coils

IT Support Technician

Chaska, MN · On-site

$65K - $75K/yr

Works in conjunction with Corporate IT to implement changes and enhancements to infrastructure. Job ... Associate degree in technology or related field. * Microsoft Sharepoint Site Management (Cloud)

Blaze Health

IT Programmer Analyst

Minneapolis, MN

$35.75 - $46.50/hr

Requirements Education BS or BA degree in Information Technology, Healthcare or related business degree or, Certified/Associate degree with 3 years' related application use in business or healthcare ...

North Memorial Health

IT Programmer Analyst

Minneapolis, MN · On-site +1

$35.75 - $46.50/hr

Requirements Education • BS or BA degree in Information Technology, Healthcare or related business degree or, Certified/Associate degree with 3 years' related application use in business or health ...

North Memorial Health

IT Programmer Analyst

Minneapolis, MN

$35.75 - $46.50/hr

Requirements Education BS or BA degree in Information Technology, Healthcare or related business degree or, Certified/Associate degree with 3 years' related application use in business or healthcare ...

Calspan LLC

IT Support Specialist

Saint Paul, MN · On-site

$25/hr

The IT Support Specialist plays a key role in troubleshooting technical issues and helping ... Associates in Computer Science or related discipline * 3+ years' experience in an engineering ...

Calspan LLC

IT Support Specialist

Saint Paul, MN

$25/hr

The IT Support Specialist plays a key role in troubleshooting technical issues and helping ... Associates in Computer Science or related discipline * 3+ years' experience in an engineering ...

Calspan LLC

IT Support Specialist

Saint Paul, MN

$25 - $29/hr

The IT Support Specialist plays a key role in troubleshooting technical issues and helping ... Associates in Computer Science or related discipline * 3+ years' experience in an engineering ...

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All JobsIt Associate JobsIt Associate Jobs in Minnesota

It Associate information

See Minnesota salary details

$13

$28

$54

How much do it associate jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for it associate in Minnesota is $28.90, according to ZipRecruiter salary data. Most workers in this role earn between $19.33 and $34.38 per hour, depending on experience, location, and employer.

What are some common challenges IT associates face when supporting end-users and how can they effectively address them?

IT Associates often encounter challenges such as troubleshooting a wide range of technical issues, communicating complex solutions to non-technical users, and managing multiple support requests simultaneously. To address these, it's important to develop strong problem-solving skills, practice clear and patient communication, and prioritize tasks based on urgency and impact. Many IT teams use ticketing systems and knowledge bases to streamline support and ensure consistent, timely responses. Continuous learning and collaboration with more experienced team members also help IT Associates stay up-to-date and resolve issues more efficiently.

What is an IT associate?

IT Associates are entry-level professionals who provide technical support, troubleshoot hardware and software issues, and assist with maintaining an organization's computer systems and networks. They often work under the supervision of senior IT staff to ensure the smooth operation of technology infrastructure. Common tasks include installing software, setting up devices, and helping users resolve technical problems. This role is a great starting point for a career in information technology, offering valuable hands-on experience and opportunities for advancement.

What are the key skills and qualifications needed to thrive as an IT associate?

To thrive as an IT Associate, you typically need a solid understanding of computer systems, networking, troubleshooting, and a relevant degree or certification such as CompTIA A+ or Microsoft Certified IT Professional. Familiarity with operating systems (Windows, macOS, Linux), ticketing systems, and remote support tools is commonly required. Strong problem-solving ability, attention to detail, and effective communication skills help IT Associates excel in supporting end-users and collaborating with teams. These skills and qualities are crucial for maintaining smooth business operations and quickly resolving technical issues.

What is the difference between It Associate vs Network Technician?

AspectIt AssociateNetwork Technician
Required CredentialsAssociate degree in IT or related field, certifications like CompTIA A+Technical diploma or associate degree, certifications like CompTIA Network+
Work EnvironmentOffice settings, help desk, support rolesNetwork labs, client sites, troubleshooting network issues
Employer & Industry UsageIT departments across various industries, tech companiesTelecommunications, IT service providers, enterprise networks

The main difference between an It Associate and a Network Technician lies in their focus areas. It Associates typically handle general IT support and help desk tasks, while Network Technicians specialize in maintaining and troubleshooting network infrastructure. Both roles require similar certifications and often work in overlapping environments, but their core responsibilities differ based on technical specialization.

What are the most commonly searched types of It jobs in Minnesota?

The most popular types of It jobs in Minnesota are:

What are popular job titles related to It Associate jobs in Minnesota?

For It Associate jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching It Associate jobs in Minnesota look for?

The top searched job categories for It Associate jobs in Minnesota are:

What cities in Minnesota are hiring for It Associate jobs?

Cities in Minnesota with the most It Associate job openings:

It Associate jobs near you
Infographic showing various It Associate job openings in Minnesota as of August 2026, with employment types broken down into 93% Full Time, and 7% Part Time. Highlights an 100% In-person job distribution, with an average salary of $60,106 per year, or $28.9 per hour.

IT Support Technician

Calabrio

Minneapolis, MN • On-site

$70K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

Job description

We are seeking a customer-focused IT Support Technician to join our Global IT Operations team in Minneapolis. This role provides hands-on technical support for employees while also administering and supporting Microsoft's cloud services, identity platforms, and modern authentication technologies.
The successful candidate will combine strong desktop support capabilities with experience managing Microsoft 365, Microsoft Entra ID (Azure Active Directory), Multi-Factor Authentication (MFA), and related security technologies. This role requires excellent troubleshooting skills, attention to detail, and a commitment to delivering exceptional customer service in a fast-paced enterprise environment.
Key Responsibilities:
  • Provide Tier 2 technical support for hardware, software, collaboration tools, and mobile devices.
  • Troubleshoot and resolve issues related to Windows 11, MacOS, Microsoft 365 applications, Teams, Outlook, and endpoint devices.
  • Support employee onboarding, offboarding, and workstation deployments.
  • Manage laptop provisioning, asset tracking, and peripheral support.
  • Document incidents, service requests, and knowledge articles within the ITSM platform.
  • Escalate complex issues and collaborate with global support teams when required.
  • Contribute to the long-term ServiceNow roadmap and platform evolution aligned to IT strategy.
  • Administer Microsoft 365 services including Exchange Online, Teams, SharePoint Online, and OneDrive.
  • Configure and manage user accounts, licensing, groups, and permissions.
  • Support Microsoft Teams collaboration environments and meeting technologies.
  • Monitor service health and assist with troubleshooting Microsoft cloud services.
  • Administer Microsoft Entra ID (Azure AD) including users, groups, roles, and access controls.
  • Manage account provisioning, deprovisioning, and role-based access assignments.
  • Configure and support Conditional Access policies and identity governance processes.
  • Troubleshoot authentication, synchronization, and directory-related issues.
  • Maintain accurate documentation, procedures, and support knowledge articles.
  • Participate in IT projects, system upgrades, and technology deployments.
  • Identify opportunities for automation and process improvement.

Requirements
  • Associate's degree in information technology, Computer Science, or equivalent work experience.
  • 3+ years of IT support or systems administration experience in an enterprise environment.
  • Hands-on experience administering Microsoft 365 services.
  • Experience managing Microsoft Entra ID (Azure Active Directory).
  • Experience supporting Multi-Factor Authentication (MFA) solutions and modern authentication technologies.
  • Strong understanding of Windows 11 administration and troubleshooting.
  • Experience with Intune management, and conditional access.
  • Experience with MacOS and JAMF.
  • Strong troubleshooting and problem-solving skills.
  • Excellent verbal and written communication skills.
  • Experience with ServiceNow or similar ITSM platforms.
  • Ability to travel to Minneapolis office 3 days per week.

Benefits
You've learned about what you'll be doing, here are some of the benefits you'll be getting when you join Calabrio:
  • Global team recognized for their passion and innovation
  • Innovative product culture and project exposure
  • Training and development from industry-leading experts
  • Cutting edge benefit programs that include: 401(k) with company matching; medical, dental, and vision insurance; disability and life insurance; flexible PTO; paid holidays and parental leave; tuition reimbursement and more
  • We offer market competitive pay and benefits based upon the candidate's skills, experience, and qualifications. Base salary will be starting at $70,000.

Calabrio People are: Open, Clear, Ambitious, Accountable, Collaborative, Consistent
What we value most...workplace diversity and ensuring an environment of mutual respect. We believe that diversity and inclusion are critical to our success, and we are proud to be an equal opportunity employer. Our commitment is to continue to keep our people healthy, focused, and inspire creativity. Our team members are offered comprehensive benefits for various life circumstances and needs, great opportunities for career development, and a balanced work-life to achieve personal and professional success (all benefits are subject to eligibility requirements). As an Innovator with Purpose, you'll feel motivated and genuinely excited to come to work!
Calabrio celebrates and fosters a culture that thrives on diversity. We are an Equal Opportunity Employer that prohibits discrimination and harassment of any kind. We provide employees with a work environment free of discrimination and harassment. All employment decisions at Calabrio are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, parental status, or any other status protected by the laws or regulations in the locations where we operate. We celebrate the >40 nationalities of team members that contribute to our success.
We recognize diversity comes in many forms, to foster an inclusive hiring experience any applicants who qualify under the Americans with Disabilities Act, as amended, or applicable state law, who are unable to comply with Calabrio's application process due to their disability may be eligible for a reasonable accommodation. Request for accommodation in the application process can be made by emailing recruiting3@calabrio.com. An applicant requesting accommodation may be required to provide support for the requested accommodation. Calabrio will only share information concerning an applicant's requested accommodation with those individuals who have a specific need to know such information.
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