Responsibilities The Associate Support Analyst Intern on Berkley Technology Services' Experience ... Some college or university coursework in an Information Technology discipline preferred; an ...
Responsibilities The Associate Support Analyst Intern on Berkley Technology Services' Experience ... Some college or university coursework in an Information Technology discipline preferred; an ...
... technologies, networking, information security, telephony support, and database administration • Apply problem-solving skills and a strong customer service focus to ensure end-users feel supported ...
... technologies, networking, information security, telephony support, and database administration • Apply problem-solving skills and a strong customer service focus to ensure end-users feel supported ...
Senior Account Executive - Strategic Accounts
Wilmington, DE · On-site
$90 - $150/hr
Benefits of Working for Tech Impact * We pay 87% of associate and dependent medical benefits and ... Strong working knowledge of managed IT, cybersecurity, cloud/productivity platforms, technology ...
Senior Account Executive - Strategic Accounts
Wilmington, DE · On-site
$90 - $150/hr
Benefits of Working for Tech Impact * We pay 87% of associate and dependent medical benefits and ... Strong working knowledge of managed IT, cybersecurity, cloud/productivity platforms, technology ...
Quant Analytics Associate I - Fraud Strategy
Wilmington, DE · On-site
$80 - $100/hr
As a Quantitative Analytics Associate in the Point of Sale Fraud team, you will manage fraud risk ... IT, and Risk Management Required Qualifications, Capabilities, and Skills * Bachelor's degree (or ...
Quant Analytics Associate I - Fraud Strategy
Wilmington, DE · On-site
$80 - $100/hr
As a Quantitative Analytics Associate in the Point of Sale Fraud team, you will manage fraud risk ... IT, and Risk Management Required Qualifications, Capabilities, and Skills * Bachelor's degree (or ...
Benefits of Working for Tech Impact * We pay 87% of associate and dependent medical benefits and ... Strong working knowledge of managed IT, cybersecurity, cloud/productivity platforms, technology ...
Benefits of Working for Tech Impact * We pay 87% of associate and dependent medical benefits and ... Strong working knowledge of managed IT, cybersecurity, cloud/productivity platforms, technology ...
Coordination Engineer
Wilmington, DE · On-site
... Associate degree in Information Technology, Computer Science, or a related field, or equivalent combination of education and experience. • Experience working in a Managed Service Provider (MSP ...
Coordination Engineer
Wilmington, DE · On-site
... Associate degree in Information Technology, Computer Science, or a related field, or equivalent combination of education and experience. • Experience working in a Managed Service Provider (MSP ...
Associates degree in Business Administration or Health Information Management, preferred or ... Privacy Office, Language Services, IT, Corporate Communications, and external vendors.
Associates degree in Business Administration or Health Information Management, preferred or ... Privacy Office, Language Services, IT, Corporate Communications, and external vendors.
Compliance Testing Manager - Anti-Money Laundering (AML)
Wilmington, DE · On-site
$138 - $158/hr
Deliver practical test performance insights to test managers regarding the quality of associates ... Please note that this salary information is solely for candidates hired to perform work within one ...
Compliance Testing Manager - Anti-Money Laundering (AML)
Wilmington, DE · On-site
$138 - $158/hr
Deliver practical test performance insights to test managers regarding the quality of associates ... Please note that this salary information is solely for candidates hired to perform work within one ...
Associate Advisor
Wilmington, DE · On-site
$65 - $90/hr
Associate Advisor Department: Client Advisory Employment Type: Full Time Location: Wilmington ... Our close partnership with clients means that culture is not an accessory to our business. It's the ...
Associate Advisor
Wilmington, DE · On-site
$65 - $90/hr
Associate Advisor Department: Client Advisory Employment Type: Full Time Location: Wilmington ... Our close partnership with clients means that culture is not an accessory to our business. It's the ...
Quant Analytics Associate I - Fraud Strategy
Wilmington, DE · On-site
$70 - $90/hr
As a Quantitative Analytics Associate in the Point of Sale Fraud team, you will manage fraud risk ... IT, and Risk Management Required Qualifications * Bachelor's degree (or related work experience ...
Quant Analytics Associate I - Fraud Strategy
Wilmington, DE · On-site
$70 - $90/hr
As a Quantitative Analytics Associate in the Point of Sale Fraud team, you will manage fraud risk ... IT, and Risk Management Required Qualifications * Bachelor's degree (or related work experience ...
Client Service Associate
Wilmington, DE · On-site
$65 - $90/hr
Client Service Associate Department: Client Operations Employment Type: Full Time Location ... Our close partnership with clients means that culture is not an accessory to our business. It's the ...
Client Service Associate
Wilmington, DE · On-site
$65 - $90/hr
Client Service Associate Department: Client Operations Employment Type: Full Time Location ... Our close partnership with clients means that culture is not an accessory to our business. It's the ...
$120 - $180/hr
The Associate partners closely with product finance, and technology teams across the business ... Effective oral and written communication skills, with the ability to present complex information to ...
$120 - $180/hr
The Associate partners closely with product finance, and technology teams across the business ... Effective oral and written communication skills, with the ability to present complex information to ...
Applicant Pool for Adjunct Faculty, Computer Programming and Networking Technology/Information ... Associate degree or two-year technical certificate * *Associate's in the following programs or ...
Applicant Pool for Adjunct Faculty, Computer Programming and Networking Technology/Information ... Associate degree or two-year technical certificate * *Associate's in the following programs or ...
Quant Analytics Associate I - Fraud Strategy
Wilmington, DE · On-site
$110 - $150/hr
As a Quantitative Analytics Associate in the Point of Sale Fraud team, you will manage fraud risk ... of Operations, IT, and Risk Management Required Qualifications, Capabilities, and Skills:
Quant Analytics Associate I - Fraud Strategy
Wilmington, DE · On-site
$110 - $150/hr
As a Quantitative Analytics Associate in the Point of Sale Fraud team, you will manage fraud risk ... of Operations, IT, and Risk Management Required Qualifications, Capabilities, and Skills:
As a Quantitative Analytics Associate in the Point of Sale Fraud team, you will manage fraud risk ... of Operations, IT, and Risk Management Required Qualifications, Capabilities, and Skills:
As a Quantitative Analytics Associate in the Point of Sale Fraud team, you will manage fraud risk ... of Operations, IT, and Risk Management Required Qualifications, Capabilities, and Skills:
Mobile Solutions Specialist
Wilmington, DE · On-site
$53K - $75K/yr
Partner with System Engineering and IT Help Desk teams to maintain appropriate access, permissions ... Associate degree in Computer Technology, Computer Science, or related field preferred; equivalent ...
Mobile Solutions Specialist
Wilmington, DE · On-site
$53K - $75K/yr
Partner with System Engineering and IT Help Desk teams to maintain appropriate access, permissions ... Associate degree in Computer Technology, Computer Science, or related field preferred; equivalent ...
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Desktop Support Technician
Wilmington, DE · On-site
$23 - $25/hr
Information Technology | FLSA Classification: Non-Exempt | Employment Type: Full-Time POSITION ... Microsoft Certified: Modern Desktop Administrator Associate or equivalent. * ITIL Foundation ...
Quick apply
Be Seen First
Desktop Support Technician
Wilmington, DE · On-site
$23 - $25/hr
Information Technology | FLSA Classification: Non-Exempt | Employment Type: Full-Time POSITION ... Microsoft Certified: Modern Desktop Administrator Associate or equivalent. * ITIL Foundation ...
As a Quantitative Analytics Associate in the Point of Sale Fraud team, you will manage fraud risk ... of Operations, IT, and Risk Management Required Qualifications, Capabilities, and Skills:
As a Quantitative Analytics Associate in the Point of Sale Fraud team, you will manage fraud risk ... of Operations, IT, and Risk Management Required Qualifications, Capabilities, and Skills:
As a Quantitative Analytics Associate in the Point of Sale Fraud team, you will manage fraud risk ... of Operations, IT, and Risk Management Required Qualifications, Capabilities, and Skills:
As a Quantitative Analytics Associate in the Point of Sale Fraud team, you will manage fraud risk ... of Operations, IT, and Risk Management Required Qualifications, Capabilities, and Skills:
As a Quantitative Analytics Associate in the Point of Sale Fraud team, you will manage fraud risk ... of Operations, IT, and Risk Management Required Qualifications, Capabilities, and Skills:
As a Quantitative Analytics Associate in the Point of Sale Fraud team, you will manage fraud risk ... of Operations, IT, and Risk Management Required Qualifications, Capabilities, and Skills:
It Associate information
See Delaware salary details
$13.71 - $17.52
11% of jobs
$19.32 is the 25th percentile. Wages below this are outliers.
$17.52 - $21.33
30% of jobs
The median wage is $23.64 / hr.
$21.33 - $25.13
15% of jobs
$25.13 - $28.94
10% of jobs
$28.94 - $32.74
9% of jobs
$32.93 is the 75th percentile. Wages above this are outliers.
$32.74 - $36.55
16% of jobs
$36.55 - $40.35
3% of jobs
$40.35 - $44.16
0% of jobs
$44.16 - $47.97
1% of jobs
$47.97 - $51.77
1% of jobs
$51.77 - $55.58
4% of jobs
$13
$29
$55
How much do it associate jobs pay per hour?
As of Sep 5, 2026, the average hourly pay for it associate in Delaware is $29.53, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $35.14 per hour, depending on experience, location, and employer.
What is an IT associate?
IT Associates are entry-level professionals who provide technical support, troubleshoot hardware and software issues, and assist with maintaining an organization's computer systems and networks. They often work under the supervision of senior IT staff to ensure the smooth operation of technology infrastructure. Common tasks include installing software, setting up devices, and helping users resolve technical problems. This role is a great starting point for a career in information technology, offering valuable hands-on experience and opportunities for advancement.
What are the key skills and qualifications needed to thrive as an IT associate?
To thrive as an IT Associate, you typically need a solid understanding of computer systems, networking, troubleshooting, and a relevant degree or certification such as CompTIA A+ or Microsoft Certified IT Professional. Familiarity with operating systems (Windows, macOS, Linux), ticketing systems, and remote support tools is commonly required. Strong problem-solving ability, attention to detail, and effective communication skills help IT Associates excel in supporting end-users and collaborating with teams. These skills and qualities are crucial for maintaining smooth business operations and quickly resolving technical issues.
What are some common challenges IT associates face when supporting end-users and how can they effectively address them?
IT Associates often encounter challenges such as troubleshooting a wide range of technical issues, communicating complex solutions to non-technical users, and managing multiple support requests simultaneously. To address these, it's important to develop strong problem-solving skills, practice clear and patient communication, and prioritize tasks based on urgency and impact. Many IT teams use ticketing systems and knowledge bases to streamline support and ensure consistent, timely responses. Continuous learning and collaboration with more experienced team members also help IT Associates stay up-to-date and resolve issues more efficiently.
What is the difference between It Associate vs Network Technician?
| Aspect | It Associate | Network Technician |
|---|---|---|
| Required Credentials | Associate degree in IT or related field, certifications like CompTIA A+ | Technical diploma or associate degree, certifications like CompTIA Network+ |
| Work Environment | Office settings, help desk, support roles | Network labs, client sites, troubleshooting network issues |
| Employer & Industry Usage | IT departments across various industries, tech companies | Telecommunications, IT service providers, enterprise networks |
The main difference between an It Associate and a Network Technician lies in their focus areas. It Associates typically handle general IT support and help desk tasks, while Network Technicians specialize in maintaining and troubleshooting network infrastructure. Both roles require similar certifications and often work in overlapping environments, but their core responsibilities differ based on technical specialization.
What are the most commonly searched types of It jobs in Delaware?
The most popular types of It jobs in Delaware are:
What are popular job titles related to It Associate jobs in Delaware?
For It Associate jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching It Associate jobs in Delaware look for?
The top searched job categories for It Associate jobs in Delaware are:
What cities in Delaware are hiring for It Associate jobs?
Cities in Delaware with the most It Associate job openings:
Job description
Company Details
Berkley Technology Services (BTS)Berkley Technology Services (BTS), a member company of W. R. Berkley Corporation, has facilities located in Des Moines, Iowa and Wilmington, Delaware, and global reach into UK/Europe, Latin America, and Asia Pacific region. BTS provides results-driven software applications, system connectivity, and world-class operational support across the enterprise. Offering an entrepreneurial and innovative culture, BTS encourages team members to think outside the box to deliver high-quality solutions. Additionally, BTS provides a competitive compensation and benefits package including a casual dress code and flexible work arrangements. BTS is constantly growing and expanding to meet the changing demands of one of the most successful insurance organizations in the world.
The Company is an equal employment opportunity employer.
ResponsibilitiesThe Associate Support Analyst Intern on Berkley Technology Services' Experience and Support (BEST) team will serve as a primary point of contact for end-users, providing technical support across a wide range of technologies while delivering exceptional customer service and contributing to continuous improvement initiatives.
Manage end-user support requests that encompass a range of technical needs and come in via support tickets or calls Take ownership of support requests from initial triage through final resolution, providing frequent and updated feedback to end-users Escalate to and collaborate with engineering teams, including desktop engineering, server support, collaboration technologies, networking, information security, telephony support, and database administration Apply problem-solving skills and a strong customer service focus to ensure end-users feel supported throughout the support experience Play a key role in projects such as desktop refresh programs, technology upgrades, and process improvement initiatives Propose ideas for automation and technical support enhancements to improve service delivery
QualificationsQualifications:
Some college or university coursework in an Information Technology discipline preferred; an equivalent combination of education and work experience will suffice Working knowledge of and/or interest in learning Windows 7/10, Microsoft Office Suite and/or O365, VPN, Citrix, Virtual Desktop Infrastructure (VDI), network monitoring, and remote tools Previous exposure to or experience with IT Service Management/Ticketing tools, with a strong preference for ServiceNow Some exposure to or experience with Microsoft Exchange and Active Directory administration preferred Self-motivated achiever who gains satisfaction from providing excellent customer service
Education Requirement
Some college or university coursework in an Information Technology discipline or equivalent combination of education and work experience
Additional Company DetailsWe do not accept unsolicited resumes from third party recruiting agencies or firms.Additional RequirementsLocation and Travel: Primary location Wilmington, DE.Sponsorship DetailsSponsorship not Offered for this RoleEmployment Type: OTHER