ZipRecruiter

Log In

1

It Associate Jobs in Arizona (NOW HIRING)

Courser

IT Service Manager

Tucson, AZ · On-site

Lead, mentor, and manage technical teams, including IT support, systems engineers, and NOC staff ... Azure Administrator Associate or similar. * Cisco CCNA or higher. What we do for you At COURSER we ...

Gila, County of (AZ)

IT Support Specialist

Globe, AZ · On-site

$58K - $73K/yr

... Associates Degree in Information Technology or related field. MINIMUM YEARS OF DIRECTLY RELATED ... EXPERIENCE REQUIRED Five (5) years directly related experience; or equivalent combination of ...

ASARCO LLC

IT Field Support Technician

Sahuarita, AZ · On-site

$20.25 - $27.75/hr

Associate degree in Information Technology, Computer Science, or a related field or equivalent experience in lieu of a degree. * Relevant certifications (e.g., CompTIA A+, Microsoft Certified: Modern ...

PTG

IT Service Manager

Tucson, AZ · On-site

Lead, mentor, and manage technical teams, including IT support, systems engineers, and NOC staff ... Azure Administrator Associate or similar. * Cisco CCNA or higher. What we do for you At COURSER we ...

Reyes Beverage Group

IT Support Specialist

Phoenix, AZ · On-site

$27 - $32/hr

Work with IT Service Center and other IT groups to support issues with a high degree of ... Associate's Degree with 0 to 2 years of related experience or High School Diploma/General Education ...

Labcorp

Senior IT Service Technician

Phoenix, AZ

High school diploma with 7 or more years of information technology support experience; or Associate degree in Information Technology, Computer Science or Information Systems with 5 or more years of ...

Labcorp

Senior IT Service Technician

Phoenix, AZ · On-site

High school diploma with 7 or more years of information technology support experience; or Associate degree in Information Technology, Computer Science or Information Systems with 5 or more years of ...

Labcorp

Senior IT Service Technician

Phoenix, AZ · On-site

High school diploma with 7 or more years of information technology support experience; or Associate degree in Information Technology, Computer Science or Information Systems with 5 or more years of ...

Labcorp

Senior IT Service Technician

Phoenix, AZ · On-site

High school diploma with 7 or more years of information technology support experience; or Associate degree in Information Technology, Computer Science or Information Systems with 5 or more years of ...

DivIHN

IT Desktop Support

Tolleson, AZ · On-site

Associate's Degree in IT or relevant field is mandatory Required Qualifications: * 1+ year hardware support experience * 1+ year in-person, customer-facing IT support * Strong troubleshooting and ...

Plateau Software Inc

Plateau Group is seeking an Associate level IT Technician to join our team. The Associate Technician is responsible for troubleshooting hardware and software, supporting customers with IT questions ...

Maricopa

IT Project Manager

Phoenix, AZ · On-site

$115K - $145K/yr

Three (3) years of managing IT projects or IT business systems analysis involving project planning ... Coordinates project team communications with users, associates, and supervisors for complete ...

Maricopa County

IT Project Manager

Phoenix, AZ · On-site

$115K - $145K/yr

Three (3) years of managing IT projects or IT business systems analysis involving project planning ... Coordinates project team communications with users, associates, and supervisors for complete ...

previous page

Showing results 41-60

All JobsIt Associate JobsIt Associate Jobs in Arizona

It Associate information

See Arizona salary details

$12

$27

$51

How much do it associate jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for it associate in Arizona is $27.49, according to ZipRecruiter salary data. Most workers in this role earn between $18.37 and $32.69 per hour, depending on experience, location, and employer.

What is an IT associate?

IT Associates are entry-level professionals who provide technical support, troubleshoot hardware and software issues, and assist with maintaining an organization's computer systems and networks. They often work under the supervision of senior IT staff to ensure the smooth operation of technology infrastructure. Common tasks include installing software, setting up devices, and helping users resolve technical problems. This role is a great starting point for a career in information technology, offering valuable hands-on experience and opportunities for advancement.

What are the key skills and qualifications needed to thrive as an IT associate?

To thrive as an IT Associate, you typically need a solid understanding of computer systems, networking, troubleshooting, and a relevant degree or certification such as CompTIA A+ or Microsoft Certified IT Professional. Familiarity with operating systems (Windows, macOS, Linux), ticketing systems, and remote support tools is commonly required. Strong problem-solving ability, attention to detail, and effective communication skills help IT Associates excel in supporting end-users and collaborating with teams. These skills and qualities are crucial for maintaining smooth business operations and quickly resolving technical issues.

What are some common challenges IT associates face when supporting end-users and how can they effectively address them?

IT Associates often encounter challenges such as troubleshooting a wide range of technical issues, communicating complex solutions to non-technical users, and managing multiple support requests simultaneously. To address these, it's important to develop strong problem-solving skills, practice clear and patient communication, and prioritize tasks based on urgency and impact. Many IT teams use ticketing systems and knowledge bases to streamline support and ensure consistent, timely responses. Continuous learning and collaboration with more experienced team members also help IT Associates stay up-to-date and resolve issues more efficiently.

What is the difference between It Associate vs Network Technician?

AspectIt AssociateNetwork Technician
Required CredentialsAssociate degree in IT or related field, certifications like CompTIA A+Technical diploma or associate degree, certifications like CompTIA Network+
Work EnvironmentOffice settings, help desk, support rolesNetwork labs, client sites, troubleshooting network issues
Employer & Industry UsageIT departments across various industries, tech companiesTelecommunications, IT service providers, enterprise networks

The main difference between an It Associate and a Network Technician lies in their focus areas. It Associates typically handle general IT support and help desk tasks, while Network Technicians specialize in maintaining and troubleshooting network infrastructure. Both roles require similar certifications and often work in overlapping environments, but their core responsibilities differ based on technical specialization.

What are the most commonly searched types of It jobs in Arizona?

The most popular types of It jobs in Arizona are:

What are popular job titles related to It Associate jobs in Arizona?

For It Associate jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching It Associate jobs in Arizona look for?

The top searched job categories for It Associate jobs in Arizona are:

What cities in Arizona are hiring for It Associate jobs?

Cities in Arizona with the most It Associate job openings:

It Associate jobs near you
Infographic showing various It Associate job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 25% Part Time, 2% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $57,189 per year, or $27.5 per hour.

IT Service Manager

Courser

Tucson, AZ • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 21 days ago

Job description

Who we are  
COURSER is a partnership platform that helps technology service companies identify and take the next step in growth. Our organization has a strong company culture built on our values of Teamwork, Service, Growth-Minded, Trust, and Innovative. Our team dedicates their time working together to provide phenomenal experience for our customers. Be ready to join a fast-paced, ever-evolving IT company that is bringing on new customers and team members to continue strong growth into the future. 
 
Manager, Services
We are looking for a highly skilled and experienced MSP Services Manager to lead and oversee the delivery of IT services in a Managed Service Provider (MSP) environment. This role is pivotal in ensuring exceptional client satisfaction, efficient operations, and continuous improvement of service delivery processes. The MSP Services Manager will manage technical teams, oversee projects, and maintain strong client relationships.
Key Responsibilities:  
  • Lead, mentor, and manage technical teams, including IT support, systems engineers, and NOC staff
  • Set performance goals, conduct regular evaluations, and foster professional development
  • Ensure the team operates collaboratively, meeting SLAs (Service Level Agreements) and KPIs.
  • Oversee the end-to-end delivery of IT services, ensuring high-quality and timely support
  • Act as an escalation point for critical technical issues and guide teams in resolving complex problems.
  • Develop and enforce processes for incident management, problem resolution, and change management.
  • Serve as the primary contact for key clients, ensuring their needs are understood and addressed.
  • Regularly meet with clients to review service performance, discuss improvements, and identify opportunities.
  • Build and maintain strong, trust-based relationships with clients.
  • Monitor and optimize service delivery workflows to improve efficiency and effectiveness
  • Implement and manage tools and systems (e.g., PSA and RMM platforms) to enhance operations
  • Ensure compliance with industry standards, security protocols, and regulatory requirements.
  • Collaborate with senior leadership to define and implement service delivery strategies.
  • Identify opportunities for new services and enhancements to meet client needs.
  • Stay informed about industry trends and emerging technologies to ensure competitive offerings.
  • Oversee and coordinate IT projects, including deployments, migrations, and upgrades
  • Work closely with project managers to ensure projects are delivered on time and within scope
  • Monitor progress, address risks, and communicate updates to clients and stakeholders.
  • Track and analyze service delivery metrics, such as uptime, resolution times, and customer satisfaction.
  • Generate reports for internal use and client reviews, providing actionable insights.
  • Use data to identify trends, recurring issues, and opportunities for improvement.

Key Qualifications:
  • 5+ years of experience in IT service management, preferably in an MSP environment.
  • 2+ years in a leadership or managerial role.
  • Proven track record of managing technical teams and delivering IT services at scale.
  • Strong understanding of IT infrastructure, including networking, servers, virtualization, and cloud platforms.
  • Familiarity with ITSM tools (e.g., ConnectWise, Autotask, ServiceNow) and RMM solutions.
  • Knowledge of cybersecurity best practices and compliance standards
  • Strong leadership and team management abilities
  • Excellent communication and client relationship management skills
  • Analytical mindset with a focus on problem-solving and continuous improvement.
  • Ability to prioritize and manage multiple responsibilities in a fast-paced environment.

Preferred Experience:
  • Experience with ConnectWise
  • ITIL Foundation or higher.
  • CompTIA Network+/Security+.
  • Microsoft Certified: Azure Administrator Associate or similar.
  • Cisco CCNA or higher.

What we do for you 
At COURSER we prioritize our employees’ personal and professional development, offering best in class training, mentorship, and opportunities for growth through our self-promotion paths. We encourage innovation and challenging the status quo. With teams across the country, we have a wealth of knowledge and a team that is eager to share and grow together.  
 
Benefit Highlights 
  • Competitive benefits package, including medical, dental, vision, and life insurance 
  • 401k match  
  • Unlimited Approved PTO after one year (2 weeks your first year) 
  • 10 Holidays including your Birthday and a Floating Holiday!  
  • Gym reimbursement  
  • Amazon Prime reimbursement 
  • 40 Hours for Volunteer Time  
  • Paid Maternity and Paternity leave  
  • Paid certifications 
  • Learning and development programs   
Courser is an equal opportunity employer.  Applications are considered for positions without regard to veteran status, uniformed service member status, race, creed, color, religion, gender, gender identity, sex, sexual orientation, citizenship status, national origin, marital status, age, physical or mental disability, genetic information, caregiver status or any other category protected by applicable federal, state, or local laws.   
 

Powered by JazzHR

Bz2ZAmHOGT