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It Assistant Jobs in Park Ridge, IL (NOW HIRING)

Aimtron Corporation

IT Intern

Palatine, IL · On-site

$16/hr

Interns assist with operational IT support, workstation deployment, Microsoft 365 administration, documentation management, asset management, and infrastructure-related activities. The standard ...

Lake Forest

IT Intern

Lake Forest, IL · On-site

$15 - $20.76/hr

Examples of Duties Provide help desk support and assist employees with technology questions and issues Assist with Windows computer imaging, setup, deployment, and configuration Support enterprise IT ...

Next Step Systems

IT Manager

Chicago, IL · On-site

$97K - $120K/yr

This IT Manager role will also collaborate with others on the tech team who manage software and data platforms and assist other key stakeholders with development of scalable business processes and ...

dbHMS

IT Generalist

Chicago, IL · Hybrid

$18 - $25/hr

IT Generalist Firm Overview Do more than just build! At dbHMS, we are a collection of doers and ... Operate and manage the company helpdesk system: * Assist with support of technology infrastructure ...

City of Lake Forest, IL

IT Intern

Lake Forest, IL · On-site

$15 - $20.76/hr

Provide help desk support and assist employees with technology questions and issues * Assist with Windows computer imaging, setup, deployment, and configuration * Support enterprise IT infrastructure ...

Next Step Systems

IT Manager

Northbrook, IL · On-site

$96K - $118K/yr

The ideal IT Manager will be able to develop a strategic plan to implement an IT roadmap for projects and assist the company in achieving its business objectives and ambitious goals. This position is ...

Brooksource

IT Analyst

Chicago, IL · On-site

$40 - $50/hr

IT Procurement Analyst Chicago, IL Hybrid Role (approximately 1 day/week onsite) $40 - $50 per hour ... tracking perspective * Assist with device and technology expense management, helping the ...

ISSA

IT Specialist

Rosemont, IL · On-site

$65K - $75K/yr

Project Support & Growth · Support IT and cross-functional projects, such as system rollouts, migrations, or process improvements. · Assist with project documentation, timelines, and coordination ...

New

Trova

IT Manager

Buffalo Grove, IL · On-site

$130K - $150K/yr

IT Manager - Infrastructure Operations Must live within 25 Miles of Wheeling,IL Location: Northern ... assist you. Trova Advisory Group offers a comprehensive benefits package offering Medical, and ...

SPS North America

IT Technician

Chicago, IL · On-site

Job Title: IT Support Technician Reports To: The IT Support Technician will report to the Client ... ACMT, ACSP, ACTC MCP, CNA, CCNA, A+, Network+. * Experie

ISSA

IT Specialist

Rosemont, IL · On-site

Project Support & Growth · Support IT and cross-functional projects, such as system rollouts, migrations, or process improvements. · Assist with project documentation, timelines, and coordination ...

New

ISSA

IT Specialist

Rosemont, IL · On-site

$65K - $75K/yr

Project Support & Growth · Support IT and cross-functional projects, such as system rollouts, migrations, or process improvements. · Assist with project documentation, timelines, and coordination ...

New

Smiths Group

IT Administrator

Romeoville, IL · On-site

Coordinate with vendors and service providers. * Assist with IT projects, upgrades, and implementations. * Evaluate hardware and software solutions to improve efficiency. * Maintain IT documentation ...

New

Smiths Group

IT Administrator

Romeoville, IL · On-site

Coordinate with vendors and service providers. * Assist with IT projects, upgrades, and implementations. * Evaluate hardware and software solutions to improve efficiency. * Maintain IT documentation ...

New

Trova

IT Manager

Wheeling, IL · Hybrid

$130K - $150K/yr

IT Manager Location: Wheeling, IL (Primary) Schedule:Onsite Monday-Friday; occasional Saturday ... assist you. Trova Advisory Group offers a comprehensive benefits package offering Medical, and ...

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Showing results 21-40

All JobsIt JobsIt Assistant JobsIt Assistant Jobs in Park Ridge, IL

It Assistant information

See Park Ridge, IL salary details

$11

$22

$38

How much do it assistant jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for it assistant in Park Ridge, IL is $22.31, according to ZipRecruiter salary data. Most workers in this role earn between $17.02 and $23.17 per hour, depending on experience, location, and employer.

What is an IT assistant?

IT Assistants are professionals who provide technical support and assistance to an organization's staff and IT department. Their duties typically include troubleshooting hardware and software issues, setting up equipment, helping users with computer problems, and maintaining IT systems. They often act as the first point of contact for technical issues, ensuring that technology runs smoothly so that employees can work efficiently. IT Assistants may also assist with installing new software, updating security protocols, and managing user accounts.

What are the key skills and qualifications needed to thrive as an IT assistant?

To thrive as an IT Assistant, you need foundational knowledge in computer hardware, software troubleshooting, and network basics, often supported by an associate degree or certifications like CompTIA A+. Familiarity with help desk ticketing systems, Microsoft Office Suite, and operating systems such as Windows and macOS is typically required. Strong communication, problem-solving abilities, and a customer-focused attitude make someone stand out in this role. These competencies are crucial for efficiently resolving technical issues, supporting end-users, and maintaining smooth IT operations.

What are some common challenges IT assistants face when supporting end-users, and how can these be effectively managed?

IT Assistants often encounter challenges such as troubleshooting a wide variety of technical issues, managing multiple support requests simultaneously, and communicating complex solutions to non-technical users. To manage these challenges effectively, strong organizational skills and the ability to prioritize tasks are essential. Additionally, developing clear communication strategies and staying updated on the latest software and hardware can help IT Assistants resolve problems more efficiently and provide excellent support to team members.

What is the difference between It Assistant vs Network Technician?

AspectIT AssistantNetwork Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentOffice, Help Desk, SupportData Centers, Network Installations
Primary ResponsibilitiesHardware/software support, user assistanceNetwork setup, troubleshooting, maintenance
Industry UsageIT support across various sectorsNetworking companies, ISPs, large organizations

While both roles support IT infrastructure, an IT Assistant primarily provides user support and handles hardware/software issues, whereas a Network Technician focuses on network infrastructure, setup, and troubleshooting. The roles often overlap but differ mainly in scope and specialization.

Are there low entry IT assistant jobs?

Yes, entry-level IT assistant positions often require minimal experience and may only need basic knowledge of computer hardware, software, and troubleshooting. These roles typically offer on-the-job training and can serve as a starting point for a career in IT, with some positions requiring certifications like CompTIA A+.

Which IT assistant job is easiest to get into?

Entry-level IT assistant positions are generally the easiest to obtain, often requiring minimal prior experience and basic technical skills such as troubleshooting, hardware setup, or software support. These roles may also accept relevant certifications like CompTIA A+ and typically have lower educational requirements, making them accessible for beginners entering the IT field.
More about It Assistant jobs

What are the most commonly searched types of It jobs in Park Ridge, IL?

The most popular types of It jobs in Park Ridge, IL are:

What cities near Park Ridge, IL are hiring for It Assistant jobs?

Cities near Park Ridge, IL with the most It Assistant job openings:

It Assistant jobs near you
Infographic showing various It Assistant job openings in Park Ridge, IL as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $46,396 per year, or $22.3 per hour.

IT Intern

Palatine, IL • On-site

Aimtron Corporation
Electrical Equipment, Appliance, and Component Manufacturing • 51 - 200 employees
Learn more about Aimtron Corporationexternal

$16/hr

Other

Re-posted 2 days ago

Job description

Position: IT Intern
Location: 555 S Vermont St, Palatine IL 60067
Shift Timings: 1st Shift (07.00 AM – 03.30 PM)

PURPOSE:
This Work Instruction establishes the responsibilities, qualifications, expectations, and learning objectives for the Information Technology Internship Program.

The internship is designed to provide students and recent graduates with practical, hands-on experience in enterprise Information Technology while supporting the daily operational needs of the IT Department.

The primary objective is to provide meaningful work experience while enabling the IT Department to continue supporting business operations and strategic technology initiatives.

SCOPE:
The IT Internship supports the Information Technology Department across Aimtron Corporation and affiliated locations.

Interns assist with operational IT support, workstation deployment, Microsoft 365 administration, documentation management, asset management, and infrastructure-related activities.

The standard internship duration is three (3) to six (6) months and is intended to provide structured learning through real-world enterprise IT experience.

Applicants who are legally authorized to work in the United States, including those participating in F1 Visa - Curricular Practical Training (CPT) or Optional Practical Training (OPT) programs, are encouraged to apply.
Internship Expectations

The internship is intended to provide practical work experience and professional development.

Participation in the internship does not imply or guarantee:
  • Full-time employment
  • H-1B sponsorship
  • Visa sponsorship of any kind
  • Conversion to a permanent position

Should future employment opportunities become available, all candidates—including former interns—may be considered through Aimtron Corporation's normal hiring process based upon:
  • Business needs.
  • Position availability.
  • Individual qualifications.
  • Job performance.
  • Department requirements.

PRIMARY RESPONSIBILITIES:
IT Help Desk Support:
The IT Intern will assist with daily operational IT activities, including:
  • Responding to Help Desk requests.
  • Windows workstation setup and deployment.
  • Computer imaging (when applicable).
  • Domain join and workstation configuration.
  • Microsoft 365 account setup.
  • Outlook configuration.
  • Microsoft Teams support.
  • OneDrive support.
  • SharePoint support.
  • Installation of approved software applications.
  • Desktop, network, and label printer installation.
  • Printer troubleshooting.
  • User onboarding and workstation preparation.
  • Peripheral installation and troubleshooting.
  • Basic Windows troubleshooting.
  • Escalation of issues requiring senior IT support.

Documentation Management:
Assist with maintaining IT-controlled documentation, including:
  • Policies.
  • Standard Operating Procedures (SOPs).
  • Work Instructions (WI).
  • Microsoft Word documentation.
  • Microsoft Excel inventory records.
  • Microsoft PowerPoint presentations.
  • Document proofreading.
  • Formatting consistency.
  • SharePoint document organization.
  • Version control and document maintenance.
  • Attention to detail and documentation quality are essential.

Asset Management:
Assist with:
  • Workstation inventory.
  • Asset tag reconciliation.
  • Hardware inventory validation.
  • Software inventory verification.
  • Monitor inventory.
  • Printer inventory.
  • Endpoint documentation.
  • Device lifecycle tracking.
  • Inventory record maintenance.

Support the development and maintenance of the Aimnet (Aimtron In-House Business Portal) Computer Hardware Inventory Module as the department's centralized Source of Truth for hardware assets.

Infrastructure Support:
Assist with:
  • Workstation deployments.
  • Hardware replacements.
  • Equipment relocation.
  • User Moves, Adds, and Changes (MACs).
  • Basic wired network troubleshooting.
  • Basic wireless troubleshooting.
  • Printer deployments.
  • Technology rollout projects.
  • General IT operational support.

DESIRED QUALIFICATIONS:
Candidates should demonstrate basic knowledge of, or familiarity with, the following technologies. Hands-on experience is beneficial but not required, as training and practical experience will be provided during the internship.
Microsoft Technologies:
  • Windows 10 / Windows 11
  • Microsoft 365
  • Outlook
  • Teams
  • OneDrive
  • SharePoint Online
  • Microsoft Word
  • Microsoft Excel
  • Microsoft PowerPoint

IT Support Skills:
  • Computer setup and deployment.
  • Domain join.
  • Software installation and configuration.
  • Printer installation and troubleshooting.
  • User workstation support.
  • Hardware replacement.
  • Peripheral configuration.
  • Basic troubleshooting methodologies.

Networking:
Basic understanding of:
  • TCP/IP
  • Wired networking
  • Wireless networking
  • Network connectivity
  • Internet troubleshooting

Advanced networking experience is not required. The candidate should be willing to learn networking fundamentals through hands-on experience during the internship.

Security Awareness:
Candidates should demonstrate a basic understanding of security best practices, including:
  • Phishing awareness.
  • Spam and malicious email recognition.
  • Safe web browsing.
  • Password security.
  • Multi-Factor Authentication (MFA).
  • Basic endpoint security awareness.

Cybersecurity expertise is not required. The intern is expected to follow established IT security policies and demonstrate good security awareness throughout the internship.

PREFERRED CHARACTERISTICS:
The ideal candidate should demonstrate:
  • Dependability.
  • Professionalism.
  • Strong attendance.
  • Excellent communication skills.
  • Positive attitude.
  • Customer service mindset.
  • Organizational skills.
  • Attention to detail.
  • Ability to prioritize multiple tasks.
  • Willingness to learn.
  • Adaptability.

Most Important Quality – Resourcefulness:
The successful intern should demonstrate the ability to:
  • Research technical issues independently before requesting assistance.
  • Utilize Microsoft Learn, vendor knowledge bases, and internal documentation.
  • Follow established IT Policies, SOPs, and Work Instructions.
  • Apply logical troubleshooting techniques.
  • Learn from previous documentation and completed work.
  • Take initiative and ownership of assigned tasks.
  • Ask informed questions after performing initial research.

Technical knowledge can be developed through training.
Professionalism, dependability, communication, initiative, and resourcefulness are considered the most important qualities for success within the IT Department.

LEARNING OBJECTIVES:
During the internship, the intern will gain practical experience with:
  • Enterprise IT Help Desk Operations.
  • Microsoft 365 Administration.
  • Windows Workstation Deployment.
  • Software Installation and Configuration.
  • Printer Deployment and Troubleshooting.
  • SharePoint Online Administration.
  • Hardware Asset Management.
  • Enterprise Documentation Standards.
  • IT Policies.
  • Standard Operating Procedures (SOPs).
  • Work Instructions (WI).
  • Basic Networking.
  • Infrastructure Support.
  • Enterprise Security Awareness.
  • Professional Customer Service.

BUSINESS JUSTIFICATION:
The Information Technology Department utilizes interns to provide operational support for day-to-day IT activities while enabling senior IT staff to focus on strategic initiatives, infrastructure modernization, cybersecurity improvements, enterprise compliance activities, and technology rollouts.

This internship is intended to provide meaningful work experience while contributing directly to the operational success of the Information Technology Department.

CURRENT OPERATIONAL SUPPORT AREAS:
The selected intern may assist with:
  • IT Help Desk Operations.
  • Microsoft 365 Administration.
  • SharePoint Management.
  • Windows Workstation Deployment.
  • Software Installation.
  • Printer Support.
  • Hardware Asset Inventory.
  • Asset Tag Reconciliation.
  • Documentation Management.
  • Policy, SOP, and Work Instruction Maintenance.
  • Infrastructure Rollout Support.
  • Network Restructuring Projects.
  • Technology Refresh Initiatives.
  • General Operational IT Support.

CANDIDATE SELECTION CRITERIA:
Preference will be given to candidates who demonstrate:
  • Consistent availability during scheduled work hours.
  • Reliability and professionalism.
  • Strong communication skills.
  • Customer service orientation.
  • Troubleshooting ability.
  • Strong documentation skills.
  • Initiative and willingness to learn.
  • Resourcefulness and independent problem-solving.

The successful candidate should be capable of supporting the daily operational needs of the IT Department while developing practical enterprise IT skills in a professional business environment.

INTERN PERFORMANCE EXPECTATIONS:
Interns are expected to:
  • Maintain professional conduct and communication.
  • Report to work according to the agreed schedule and communicate directly with their supervisor regarding attendance or schedule changes.
  • Follow all IT Policies, SOPs, and Work Instructions.
  • Handle company information responsibly and maintain confidentiality.
  • Demonstrate initiative, accountability, and a willingness to learn.
  • Perform assigned duties safely, accurately, and professionally.

Successful completion of the internship will be based on the intern's performance, professionalism, reliability, communication, and contribution to the operational goals of the IT Department.