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It Assistant Jobs in Park Ridge, IL (NOW HIRING)

Pinnacle Actuarial Resources

IT Analyst

Chicago, IL · On-site

$80 - $100/hr

Perform software updates, patches and routine maintenance. * Assist end users with enrolling ... IT manager. * Prepare laptops for new hires by ensuring they are configured with the latest ...

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All JobsIt JobsIt Assistant JobsIt Assistant Jobs in Park Ridge, IL

It Assistant information

See Park Ridge, IL salary details

$11

$22

$38

How much do it assistant jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for it assistant in Park Ridge, IL is $22.31, according to ZipRecruiter salary data. Most workers in this role earn between $17.02 and $23.17 per hour, depending on experience, location, and employer.

What is an IT assistant?

IT Assistants are professionals who provide technical support and assistance to an organization's staff and IT department. Their duties typically include troubleshooting hardware and software issues, setting up equipment, helping users with computer problems, and maintaining IT systems. They often act as the first point of contact for technical issues, ensuring that technology runs smoothly so that employees can work efficiently. IT Assistants may also assist with installing new software, updating security protocols, and managing user accounts.

What are the key skills and qualifications needed to thrive as an IT assistant?

To thrive as an IT Assistant, you need foundational knowledge in computer hardware, software troubleshooting, and network basics, often supported by an associate degree or certifications like CompTIA A+. Familiarity with help desk ticketing systems, Microsoft Office Suite, and operating systems such as Windows and macOS is typically required. Strong communication, problem-solving abilities, and a customer-focused attitude make someone stand out in this role. These competencies are crucial for efficiently resolving technical issues, supporting end-users, and maintaining smooth IT operations.

What are some common challenges IT assistants face when supporting end-users, and how can these be effectively managed?

IT Assistants often encounter challenges such as troubleshooting a wide variety of technical issues, managing multiple support requests simultaneously, and communicating complex solutions to non-technical users. To manage these challenges effectively, strong organizational skills and the ability to prioritize tasks are essential. Additionally, developing clear communication strategies and staying updated on the latest software and hardware can help IT Assistants resolve problems more efficiently and provide excellent support to team members.

What is the difference between It Assistant vs Network Technician?

AspectIT AssistantNetwork Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentOffice, Help Desk, SupportData Centers, Network Installations
Primary ResponsibilitiesHardware/software support, user assistanceNetwork setup, troubleshooting, maintenance
Industry UsageIT support across various sectorsNetworking companies, ISPs, large organizations

While both roles support IT infrastructure, an IT Assistant primarily provides user support and handles hardware/software issues, whereas a Network Technician focuses on network infrastructure, setup, and troubleshooting. The roles often overlap but differ mainly in scope and specialization.

Are there low entry IT assistant jobs?

Yes, entry-level IT assistant positions often require minimal experience and may only need basic knowledge of computer hardware, software, and troubleshooting. These roles typically offer on-the-job training and can serve as a starting point for a career in IT, with some positions requiring certifications like CompTIA A+.

Which IT assistant job is easiest to get into?

Entry-level IT assistant positions are generally the easiest to obtain, often requiring minimal prior experience and basic technical skills such as troubleshooting, hardware setup, or software support. These roles may also accept relevant certifications like CompTIA A+ and typically have lower educational requirements, making them accessible for beginners entering the IT field.
More about It Assistant jobs

What are the most commonly searched types of It jobs in Park Ridge, IL?

The most popular types of It jobs in Park Ridge, IL are:

What cities near Park Ridge, IL are hiring for It Assistant jobs?

Cities near Park Ridge, IL with the most It Assistant job openings:

It Assistant jobs near you
Infographic showing various It Assistant job openings in Park Ridge, IL as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $46,396 per year, or $22.3 per hour.

Information Technology Assistant Manager

Digital Library Federation

Skokie, IL • On-site

$80 - $100/hr

Other

Posted 2 days ago

New

Job description

Information Technology Assistant Manager

At Skokie Public Library, technology is more than infrastructure. It is how we connect people to information, learning, creativity, and opportunity.


Skokie Public Library is looking for an IT Assistant Manager to provide technical leadership for our network, servers, and virtual environments while guiding and mentoring a small team of IT Specialists.


In this role,you’llhelp design,maintain, and improve the systems that keep our library running, from wired and wireless networking to security, backup and recovery, and core infrastructure services.You’llcollaborate closely with colleagues across the organization, lead complex technical projects, and occasionally step in for the Information Technology Manager, giving you the chance to grow your leadership skills in a supportive environment.


What You'll Do

As the IT Assistant Manager, you will:



  • Design, administer, and optimize wired and wireless network infrastructure

  • Manage and support firewalls, network security controls, VPNs, authentication systems, and remote access technologies

  • Administer Unix/Linux and Windows server environments, virtualization platforms, and enterprise storage systems

  • Monitor system performance, capacity, security, and availability while leading maintenance, upgrades, and lifecycle planning

  • Support Microsoft Windows Server, Microsoft 365, Active Directory, Microsoft Entra ID, and related cloud services

  • Lead technology projects from planning through implementation while collaborating with staff, vendors, and stakeholders

  • Respond to complex infrastructure incidents, perform root-cause analysis, and implement long-term solutions

  • Administer backup and recovery systems and support disaster recovery preparedness

  • Supervise, mentor, andprovidetechnical guidance to IT Specialist staff

  • Assistwith departmental planning, budgeting, technology standards, and daily IT operations

  • Serve as a senior technical resource and assume designated responsibilities of the Information Technology Manager when needed


What We're Looking For
Minimum Qualifications

  • Bachelor's degree in Computer Science, Information Technology, Network Engineering, Cybersecurity, or a related field, or an equivalent combination of education, certifications, training, and experience

  • Three or more years of progressively responsible experience supporting enterprise network and infrastructure environments

  • At least one year of supervisory experience or experience serving in a formal technical lead role


Preferred Qualifications

Candidates with any of the following are strongly encouraged to apply:



  • CCNA, CCNP, or comparable networking certification

  • Experience independently administering enterprise firewalls

  • Experience designing and supporting enterprise wireless networks

  • Experience administering Microsoft 365 and cloud services


Technical Expertise

Successful candidates will have strong knowledge of:



  • TCP/IP networking, including IPv4, VLANs, DNS, DHCP, VPNs, NAT, routing, and switching

  • Enterprise network security principles and practices

  • Firewalladministration and network segmentation

  • Wired and wireless network architecture and troubleshooting

  • Unix/Linux and Windows server administration

  • Virtualization, storage, backup, and recovery systems

  • Microsoft 365, Active Directory, Group Policy, and Microsoft Entra ID

  • Endpoint operating systems including Windows, macOS, iOS, and Android

  • Scripting and automation tools

  • Infrastructure monitoring, documentation, and operational best practices


At Skokie Public Library,we'remore than a place for books.We'rea welcoming community destination where people come to learn, create, connect, and grow. Serving one of the most diverse communities in the region, we provide innovative programs, inspiring spaces, and exceptionalservicethat make a difference in people's lives every day.Ifyou’reexcited by the idea of combining advanced technical work with helping staff and community members benefit from dependable, thoughtfully designed technology,we’dlove to hear from you.

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