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It Assistant Jobs in Romeoville, IL (NOW HIRING)

Confidential

IT ASSISTANT

South Holland, IL · On-site

$16.75 - $22.75/hr

Job Title: IT Assistant Department: Information Technology Reports To: IT Manager SUMMARY: Assists the IT Manager in providing various IT support services to all departments and users by performing ...

Next Step Systems

IT Support Specialist

Chicago, IL · On-site

IT Support Specialist, Chicago, IL The IT Support Specialist will serve as the in-house IT assistant to the Lead Engineer for growing 50+-employee firm, including resolving user-specific and basic ...

GIA Publications, Inc.

Technology Assistant

Chicago, IL · On-site

$55K - $60K/yr

GIA Publications, Inc. is seeking a Technology Assistant. This hybrid position (with occasional ... Required Qualifications: * 1-3 years of experience in a technical support, IT operations, or web ...

Next Step Systems LTD

IT Manager

Chicago, IL · Hybrid

$97.90K - $120.10K/yr

This IT Manager role will also collaborate with others on the tech team who manage software and data platforms and assist other key stakeholders with development of scalable business processes and ...

Next Step Systems

IT Manager

Chicago, IL · On-site

$97.90K - $120K/yr

This IT Manager role will also collaborate with others on the tech team who manage software and data platforms and assist other key stakeholders with development of scalable business processes and ...

Reveal USA

Specialist, Information Technology

Chicago, IL · On-site

$59.50K - $70K/yr

Maintain accurate inventory records for IT hardware and software assets * Assist in managing user accounts, permissions, and access rights * Participate in IT projects, such as office relocations or ...

Reveal

Specialist, Information Technology

Chicago, IL · On-site

$59.50K - $70K/yr

Maintain accurate inventory records for IT hardware and software assets * Assist in managing user accounts, permissions, and access rights * Participate in IT projects, such as office relocations or ...

Ricondo & Associates

IT Specialist

Chicago, IL · Hybrid

IT Specialist Ricondo is seeking an IT Specialist to join Ricondo's team of talented IT ... reporting. * Assist with troubleshooting end-user tools and software. Support of installation ...

Accel Entertainment

IT Intern

Burr Ridge, IL · On-site

$17.50/hr

DUTIES AND RESPONSIBILITIES * Assist in the deployment of new hardware and software for computers * Assist with IT support requests from users through IT Support Portal, phone calls, or in-person ...

Ursitti Enterprises LLC

IT Trainer

Chicago, IL

$75K - $90K/yr

... technologies. • Assist with other technical responsibilities as required. Required Skills ... information, pregnancy, or any other protected characteristic as outlined by federal, state, or ...

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All JobsIt Assistant JobsIt Assistant Jobs in Romeoville, IL

It Assistant information

See Romeoville, IL salary details

$11

$23

$39

How much do it assistant jobs pay per hour?

As of May 28, 2026, the average hourly pay for it assistant in Romeoville, IL is $23.11, according to ZipRecruiter salary data. Most workers in this role earn between $17.64 and $24.04 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT Assistant, and why are they important?

To thrive as an IT Assistant, you need foundational knowledge in computer hardware, software troubleshooting, and network basics, often supported by an associate degree or certifications like CompTIA A+. Familiarity with help desk ticketing systems, Microsoft Office Suite, and operating systems such as Windows and macOS is typically required. Strong communication, problem-solving abilities, and a customer-focused attitude make someone stand out in this role. These competencies are crucial for efficiently resolving technical issues, supporting end-users, and maintaining smooth IT operations.

What are some common challenges IT Assistants face when supporting end-users, and how can these be effectively managed?

IT Assistants often encounter challenges such as troubleshooting a wide variety of technical issues, managing multiple support requests simultaneously, and communicating complex solutions to non-technical users. To manage these challenges effectively, strong organizational skills and the ability to prioritize tasks are essential. Additionally, developing clear communication strategies and staying updated on the latest software and hardware can help IT Assistants resolve problems more efficiently and provide excellent support to team members.

What are IT Assistants?

IT Assistants are professionals who provide technical support and assistance to an organization's staff and IT department. Their duties typically include troubleshooting hardware and software issues, setting up equipment, helping users with computer problems, and maintaining IT systems. They often act as the first point of contact for technical issues, ensuring that technology runs smoothly so that employees can work efficiently. IT Assistants may also assist with installing new software, updating security protocols, and managing user accounts.

What is the difference between It Assistant vs Network Technician?

AspectIT AssistantNetwork Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentOffice, Help Desk, SupportData Centers, Network Installations
Primary ResponsibilitiesHardware/software support, user assistanceNetwork setup, troubleshooting, maintenance
Industry UsageIT support across various sectorsNetworking companies, ISPs, large organizations

While both roles support IT infrastructure, an IT Assistant primarily provides user support and handles hardware/software issues, whereas a Network Technician focuses on network infrastructure, setup, and troubleshooting. The roles often overlap but differ mainly in scope and specialization.

More about It Assistant jobs
What are the most commonly searched types of It jobs in Romeoville, IL? The most popular types of It jobs in Romeoville, IL are:
What job categories do people searching It Assistant jobs in Romeoville, IL look for? The top searched job categories for It Assistant jobs in Romeoville, IL are:
What cities near Romeoville, IL are hiring for It Assistant jobs? Cities near Romeoville, IL with the most It Assistant job openings:
It Assistant jobs near you
Infographic showing various It Assistant job openings in Romeoville, IL as of May 2026, with employment types broken down into 7% Internship, 53% Full Time, 13% Part Time, and 27% Contract. Highlights an 93% In-person, and 7% Remote job distribution, with an average salary of $48,075 per year, or $23.1 per hour.
IT ASSISTANT

IT ASSISTANT

Confidential

South Holland, IL • On-site

$16.75 - $22.75/hr

Full-time

Posted 18 days ago

Job description

Job Title: IT Assistant

Department: Information Technology

Reports To: IT Manager

SUMMARY:

Assists the IT Manager in providing various IT support services to all departments and users by performing the following duties:


ESSENTIAL DUTIES AND RESPONSIBILITES

Include the following:

  • Performs initial troubleshooting at all sub-buildings as assigned by the IT Manager.

This entails:

  1. Receiving service call assignments from the IT Manager or directly from the users. Such assignments will be limited to hardware and software issues affecting the proper operation of individual computers and peripherals (internet, email, network access, print routing, etc.). That may eventually involve networking issues.
  • Installs computers, printers, and software upgrades on all computers as assigned by the IT Manager.
  • Performs pro-active computer and software maintenance on a schedule set by the IT Manager.
  • Identifies and removes duplicate database entries. Assists the departments as needed in database related activities in order to improve the Assistant’s understanding of company activities.
  • Supports users and departments in databases, MS Dynamics CRM, MSI, Visual GA, ADP, Email, and Office productivity software.
  • Assists in maintaining the telephone system. Replace defective phone units, set up phone users, reboot control units and expansion panels.
  • Maintains all wireless devices (cell phones, tablets and laptops).
  • Maintains the company's computer labs and instructs lab users on basic word processing, email, and internet surfing.
  • Collaborate with the IT Team to implement and manage IT infrastructure projects.
  • Complies with personnel policies and procedures.
  • Maintains the confidentiality of the IT system, as well as protecting and securing the integrity of the IT system and data.
  • Assists the IT Manager in making approved purchases of equipment from approved vendors.
  • Performs other duties as assigned.

QUALIFICATIONS

  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

REQUIREMENTS

  • Proven experience as an IT Assistant or in a similar role.
  • Familiarity with hardware, software, and networking concepts.
  • Strong troubleshooting and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and collaboratively in a team.
  • Basic knowledge of data security and privacy practices.

EDUCATION AND/OR EXPERIENCE

  • High school diploma or general education degree (GED) and three years of related experience; or equivalent combination of education and experience. Associate degree in Information Technology or related field.
  • CompTIA A+ Certification required. CCNA certification desired but not required.
  • The individual must take all necessary trainings to improve their skills.

SPECIFIC SKILLS

  • Proficiency in Windows 7, 8, 10, and 11, Microsoft Office 365 (Word, Excel, Access, Outlook, and PowerPoint), Social media services.
  • Ability to quickly diagnose computer hardware and software issues and resolve them independently.
  • Proven ability to setup computer systems and peripherals and install all productivity software.
  • Basic knowledge of the workings of a computer and the most common peripherals.
  • Ability to work independently and utilize good judgment to protect the integrity of the IT system and data.