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It Assistant Jobs in Romeoville, IL (NOW HIRING)

CONNECTION

IT Specialist/AI Tech

Downers Grove, IL · On-site

We are seeking an IT Specialist who has a solid foundation in desktop support and a genuine ... Follow documented procedures while managing multiple priorities. * Assist with general desktop ...

CONNECTION

IT Specialist/AI Tech

Downers Grove, IL · On-site

We are seeking an IT Specialist who has a solid foundation in desktop support and a genuine ... Follow documented procedures while managing multiple priorities. * Assist with general desktop ...

Connection

IT Specialist/AI Tech

Downers Grove, IL · On-site

Follow documented procedures while managing multiple priorities. * Assist with general desktop ... Qualifications * 3+ years of IT support, desktop support, or help desk experience. * Experience ...

Sentinel

IT Security Engineer

Downers Grove, IL · On-site +1

$70K - $100K/yr

The IT Security Engineer will need excellent written and verbal communication skills to tactfully assist customers to ensure that requested moves, adds, and changes are performed with security as the ...

MetroSys

IT Support Specialist

Lisle, IL · On-site

$25 - $40/hr

Position Overview MetroSys is seeking a customer-focused IT Support Specialist to provide onsite ... Coordinate hardware repairs, warranty services, and equipment logistics. * Assist with office ...

MetroSys

IT Support Specialist

Lisle, IL · On-site

$25 - $40/hr

Position Overview MetroSys is seeking a customer-focused IT Support Specialist to provide onsite ... Coordinate hardware repairs, warranty services, and equipment logistics. * Assist with office ...

Sentinel

IT Security Engineer

Downers Grove, IL · On-site +1

$70K - $100K/yr

The IT Security Engineer will need excellent written and verbal communication skills to tactfully assist customers to ensure that requested moves, adds, and changes are performed with security as the ...

Next Step Systems

IT Support Specialist

Chicago, IL · On-site

IT Support Specialist, Chicago, IL The IT Support Specialist is primarily responsible for first ... - Assist other IT Department members in completing tasks pertaining to ongoing projects ...

TEKsystems

It Support Analyst

Alsip, IL

$25 - $28/hr

The analyst will also assist with major incident resolution, vendor coordination, and IT infrastructure changes. Key Responsibilities: * Provide Tier 1/Tier 2 end-user hardware and software support

TEKsystems c/o Allegis Group

It Support Analyst

Alsip, IL · On-site

$25 - $28/hr

The analyst will also assist with major incident resolution, vendor coordination, and IT infrastructure changes. Key Responsibilities: Provide Tier 1/Tier 2 end-user hardware and software support ...

Sentinel

IT Security Engineer

Downers Grove, IL · On-site +1

$70K - $100K/yr

The IT Security Engineer will need excellent written and verbal communication skills to tactfully assist customers to ensure that requested moves, adds, and changes are performed with security as the ...

TEKsystems

IT Support Analyst

Alsip, IL

$25 - $28/hr

The analyst will also assist with major incident resolution, vendor coordination, and IT infrastructure changes. Key Responsibilities: * Provide Tier 1/Tier 2 end-user hardware and software support

TEKsystems c/o Allegis Group

IT Support Analyst

Alsip, IL · On-site

$25 - $28/hr

The analyst will also assist with major incident resolution, vendor coordination, and IT infrastructure changes. Key Responsibilities: Provide Tier 1/Tier 2 end-user hardware and software support ...

TEKsystems

IT Support Analyst

Alsip, IL

$25 - $28/hr

The analyst will also assist with major incident resolution, vendor coordination, and IT infrastructure changes. Key Responsibilities: • Provide Tier 1/Tier 2 end-user hardware and software support ...

TEKsystems

It Support Analyst

Alsip, IL

$25 - $28/hr

The analyst will also assist with major incident resolution, vendor coordination, and IT infrastructure changes. Key Responsibilities: • Provide Tier 1/Tier 2 end-user hardware and software support ...

B-O-F Corporation

IT Support Specialist

Aurora, IL

$68K - $82K/yr

Essential Duties & Responsibilities IT Support & Troubleshooting * Serve as the first point of ... Troubleshoot basic issues and assist with report building * Support documentation and system best ...

Harris N.A.

IT Project Manager

Chicago, IL · Remote

$95K - $120K/yr

... Information Technology team. If you're looking for a company that embraces the principles of ... Provide work direction and feedback to all team members and assist them in issue resolution.

HARRIS & HARRIS LTD

IT Project Manager

Chicago, IL · Remote

$120K/yr

... Information Technology team. If you're looking for a company that embraces the principles of ... Provide work direction and feedback to all team members and assist them in issue resolution.

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Showing results 21-40

All JobsIt JobsIt Assistant JobsIt Assistant Jobs in Romeoville, IL

It Assistant information

See Romeoville, IL salary details

$11

$23

$39

How much do it assistant jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for it assistant in Romeoville, IL is $23.11, according to ZipRecruiter salary data. Most workers in this role earn between $17.64 and $24.04 per hour, depending on experience, location, and employer.

What is an IT assistant?

IT Assistants are professionals who provide technical support and assistance to an organization's staff and IT department. Their duties typically include troubleshooting hardware and software issues, setting up equipment, helping users with computer problems, and maintaining IT systems. They often act as the first point of contact for technical issues, ensuring that technology runs smoothly so that employees can work efficiently. IT Assistants may also assist with installing new software, updating security protocols, and managing user accounts.

What are the key skills and qualifications needed to thrive as an IT assistant?

To thrive as an IT Assistant, you need foundational knowledge in computer hardware, software troubleshooting, and network basics, often supported by an associate degree or certifications like CompTIA A+. Familiarity with help desk ticketing systems, Microsoft Office Suite, and operating systems such as Windows and macOS is typically required. Strong communication, problem-solving abilities, and a customer-focused attitude make someone stand out in this role. These competencies are crucial for efficiently resolving technical issues, supporting end-users, and maintaining smooth IT operations.

What are some common challenges IT assistants face when supporting end-users, and how can these be effectively managed?

IT Assistants often encounter challenges such as troubleshooting a wide variety of technical issues, managing multiple support requests simultaneously, and communicating complex solutions to non-technical users. To manage these challenges effectively, strong organizational skills and the ability to prioritize tasks are essential. Additionally, developing clear communication strategies and staying updated on the latest software and hardware can help IT Assistants resolve problems more efficiently and provide excellent support to team members.

What is the difference between It Assistant vs Network Technician?

AspectIT AssistantNetwork Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentOffice, Help Desk, SupportData Centers, Network Installations
Primary ResponsibilitiesHardware/software support, user assistanceNetwork setup, troubleshooting, maintenance
Industry UsageIT support across various sectorsNetworking companies, ISPs, large organizations

While both roles support IT infrastructure, an IT Assistant primarily provides user support and handles hardware/software issues, whereas a Network Technician focuses on network infrastructure, setup, and troubleshooting. The roles often overlap but differ mainly in scope and specialization.

Are there low entry IT assistant jobs?

Yes, entry-level IT assistant positions often require minimal experience and may only need basic knowledge of computer hardware, software, and troubleshooting. These roles typically offer on-the-job training and can serve as a starting point for a career in IT, with some positions requiring certifications like CompTIA A+.

Which IT assistant job is easiest to get into?

Entry-level IT assistant positions are generally the easiest to obtain, often requiring minimal prior experience and basic technical skills such as troubleshooting, hardware setup, or software support. These roles may also accept relevant certifications like CompTIA A+ and typically have lower educational requirements, making them accessible for beginners entering the IT field.
More about It Assistant jobs

What are the most commonly searched types of It jobs in Romeoville, IL?

The most popular types of It jobs in Romeoville, IL are:

What cities near Romeoville, IL are hiring for It Assistant jobs?

Cities near Romeoville, IL with the most It Assistant job openings:

It Assistant jobs near you
Infographic showing various It Assistant job openings in Romeoville, IL as of August 2026, with employment types broken down into 7% Internship, 53% Full Time, 13% Part Time, and 27% Contract. Highlights an 93% In-person, and 7% Remote job distribution, with an average salary of $48,075 per year, or $23.1 per hour.

IT Specialist/AI Tech

CONNECTION

Downers Grove, IL • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 25 days ago

Job description

IntroductionBe part of the team that drives our company forward, transforming ideas into real-world tools and platforms that support the business and spur innovation.

Overview

Connection has a fantastic opportunity through our Technical Staffing division for an IT Specialist supporting our client in Downers Grove, IL. This is an excellent opportunity to join a growing organization offering competitive contractor benefits with the potential to convert to a full-time employee. Once hired permanently, employees receive an excellent benefits package including 3 weeks of paid PTO, tuition reimbursement, 401(k), comprehensive medical, dental, and vision coverage, and outstanding career growth opportunities.

This is an onsite position located in Downers Grove, IL (60515) working Monday through Friday, 8:00 AM – 5:00 PM. There is no travel required.
What We Do:

We calm the confusion of IT by guiding the connection between people and technology. If a customer is looking for a better way to manage their warehouse inventory, equip their workforce, or secure their data, we make it happen. All it takes is finding the right combination of tech hardware, software, cloud solutions, and support services. That’s what we do. We’re the IT Department’s IT Department.

Who We Are:

Our team is made stronger by a multitude of backgrounds, experiences, and perspectives. It’s what makes Connection unique—what drives us to innovate and create technology solutions that stand apart from the crowd. We’d love for you to be a part of that fabric, to share your ideas and experiences with a team that thrives on fresh thinking, creativity, and helping others.

Why You Should Join Us:

You’ll find supportive teammates and a rewarding career at Connection—plus great benefits. We take pride in supporting employees with a total rewards package that provides financial, emotional, and physical resources for you and your family. Our compensation, 401k plans, medical insurance, and other benefits are progressive and competitive. We value the importance of our employees’ emotional well-being. To support employees, we provide free therapy visits, mental health coaching and tools, and meditation resources. You’ll also enjoy a generous paid time off package that includes not only vacation and sick time, but also Wellness and Volunteer Time Off days. 

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

We are seeking an IT Specialist who has a solid foundation in desktop support and a genuine interest in expanding their knowledge of Artificial Intelligence technologies. This is an exciting opportunity for someone who enjoys traditional IT support while also wanting hands-on exposure to emerging AI tools and initiatives.

Initially, the role will consist of approximately:

  • 60% Desktop Support & IT Operations
  • 40% AI Projects & Innovation

This position is ideal for someone who is naturally curious about AI and wants to grow into a more AI-focused role over time.

Responsibilities

AI Responsibilities (Approximately 40%)
  • Utilize and explore AI platforms such as Microsoft Copilot, ChatGPT, Gemini, or similar generative AI tools.
  • Assist with AI initiatives and process improvements across the organization.
  • Help develop, configure, or test AI agents or AI-powered workflows.
  • Support experimentation with AI chatbots, automation, AI-generated content, and related technologies.
  • Stay current on emerging AI trends and recommend new opportunities for improving business processes.
  • Collaborate with internal teams to identify practical AI use cases.

IT Support Responsibilities (Approximately 60%)
  • Provide desktop and end-user support by resolving service desk tickets.
  • Configure and deploy desktop and laptop computers.
  • Create, modify, and maintain Active Directory user accounts and permissions.
  • Support Microsoft 365 / Office 365 users.
  • Troubleshoot desktop hardware, software, printers, and peripheral devices.
  • Perform PC inventory management, asset tracking, shipping, and receiving of equipment.
  • Follow documented procedures while managing multiple priorities.
  • Assist with general desktop support projects as needed.
  • Maintain excellent customer service and communication with end users.

Requirements

  • 3+ years of IT support, desktop support, or help desk experience.
  • Experience supporting Active Directory and Microsoft 365 / Office 365 environments.
  • Strong troubleshooting and customer service skills.
  • Excellent verbal and written communication abilities.
  • Ability to multitask and follow established processes.
  • Interest in learning and growing within Artificial Intelligence technologies.
  • Experience using AI tools such as Copilot, ChatGPT, Gemini, or similar platforms.
  • Exposure to AI agents, chatbots, prompt engineering, or AI automation is highly preferred.
  • Self-motivated with a willingness to learn new technologies.

Physical Requirements
  • Ability to bend, lift, carry, and move equipment weighing up to 30 pounds.
  • Ability to transport computers and equipment using carts when necessary.

Preferred Qualifications
  • Experience creating or experimenting with AI agents or AI workflows.
  • Familiarity with AI image generation, AI bots, or business automation tools.
  • Previous experience working in a Windows desktop support environment.

Because of the possibility for fraudulent job postings on many popular job boards, please be advised that Connection will never offer a position of employment without a complete interview process and communication with a “live person."

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