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Isp Network Engineer Jobs in Ohio (NOW HIRING)

Support Engineer II Company: Skynet Innovations Location: Dayton, OH (Hybrid) About the Role ... Networking: Strong troubleshooting skills (DHCP, DNS), identifying VLAN and ISP circuit issues.

Fiber Splicer

Northwood, OH · On-site

$25.50 - $30.25/hr

Collaborate with construction crews, project managers, and network engineers * Maintain tools ... Understanding of OSP/ISP fiber network architecture Physical Requirements * Ability to lift 50+ lbs

Telecom, ISP, or enterprise network experience Core Responsibilities * Perform fiber audits and ... Partner with engineering and operations teams. Ideal Candidate Profile * Cable Technician, Fiber ...

Field Account Manager 2

Cleveland, OH · On-site

$58K - $81K/yr

Work closely with Sales Engineering and Support teams to ensure seamless service delivery and ... Industry Expertise: 3+ years of experience in Telecom, ISP, or Technology sales/account management.

Telecom, ISP, or enterprise network experience Core Responsibilities * Perform fiber audits and ... Partner with engineering and operations teams. Ideal Candidate Profile * Cable Technician, Fiber ...

OSP Laborer - Data Center

Columbus, OH · On-site

$18.50 - $23.50/hr

National Technologies (NTI), a Network Connex Company, is a premier turnkey installer of fiber ... Read and follow design engineers' instructions and specifications, maintain the scope of work on ...

Collaborate with engineering and operations teams to resolve discrepancies * Document findings and ... Experience with telecom, ISP, or enterprise network environments * Familiarity with fiber and ...

Showing results 21-40

Isp Network Engineer information

See Ohio salary details

$29.5K

$103.7K

$150.2K

How much do isp network engineer jobs pay per year?

As of Aug 12, 2026, the average yearly pay for isp network engineer in Ohio is $103,664.00, according to ZipRecruiter salary data. Most workers in this role earn between $84,600.00 and $126,900.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an ISP network engineer?

To thrive as an ISP Network Engineer, you need strong knowledge of network protocols, troubleshooting skills, and a degree in computer science or related field. Familiarity with routers, switches, firewalls, monitoring tools, and certifications like Cisco CCNA/CCNP or Juniper JNCIA are highly valued. Excellent problem-solving, communication, and time management skills help engineers support customers and coordinate with cross-functional teams. These capabilities are essential to maintain network uptime, resolve technical issues efficiently, and ensure reliable service delivery.

What is an ISP network engineer?

An ISP Network Engineer is responsible for designing, implementing, maintaining, and troubleshooting an Internet Service Provider's (ISP) network infrastructure. They ensure reliable and high-speed connectivity for customers by optimizing network performance, configuring routers and switches, and managing security protocols. Their role also involves diagnosing network issues, upgrading hardware and software, and working with other teams to enhance network efficiency.

What are some common challenges faced by ISP network engineers, and how is the team structured to handle them?

ISP Network Engineers often face challenges related to maintaining high network uptime, diagnosing complex connectivity issues, and responding quickly to outages or security incidents. You will typically work as part of a dedicated network operations team that collaborates closely with customer support, field technicians, and sometimes directly with clients. Regular responsibilities include monitoring network performance, deploying new hardware, applying software updates, and troubleshooting escalated issues. The collaborative team environment and shared on-call rotations help ensure that critical problems are resolved efficiently and that service quality remains high for customers. This structure also provides valuable opportunities for learning and growth through exposure to a variety of technologies and real-world scenarios.

What are the most commonly searched types of Isp Network Engineer jobs in Ohio? The most popular types of Isp Network Engineer jobs in Ohio are:
What are popular job titles related to Isp Network Engineer jobs in Ohio? For Isp Network Engineer jobs in Ohio, the most frequently searched job titles are:
Infographic showing various Isp Network Engineer job openings in Ohio as of August 2026, with employment types broken down into 95% Full Time, and 5% Contract. Highlights an 90% In-person, and 10% Remote job distribution, with an average salary of $103,664 per year, or $49.8 per hour.

Support Engineer II

Skynet Innovations

Dayton, OH • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 12 days ago


Job description

Support Engineer II
Company: Skynet Innovations
Location: Dayton, OH (Hybrid)
About the Role:
Skynet Innovations is seeking a Support Engineer II to provide intermediate technical support for our clients. This role involves handling support primarily by phone and ticketing system, with onsite assignments as needed. You will follow documented procedures, monitor incoming requests, and ensure service levels are met for both tickets and phone calls.
Responsibilities:
  • Document all activities, projects, and tickets daily in the ticketing system.
  • Handoff and document in-progress tickets before the end of each shift.
  • Monitor ticket gateway and designated queues.
  • Escalate issues according to IT Glue documentation.
  • Resolve escalations from Level I team as assigned.
  • Create or update IT Glue articles with new customer findings.
  • Assist with ISP and vendor calls for downed services.
  • Build client rapport during onsite assignments (in-person troubleshooting, walkthroughs, client interaction).
  • Travel up to 25-50% when assigned.

Expectations:
  • Maintain established SLA requirements for calls and tickets.
  • Maintain customer satisfaction (CSAT) scores as defined by manager.
  • Submit weekly timesheets by end of shift Friday.
  • Work and document established billable hours each week.
  • Be available for on-call weeks and during company-wide outage responses.
  • Meet annual goals and objectives set in HRIS with quarterly reviews.

Technical Proficiencies:
  • Ticketing software: Incident management and time tracking.
  • Remote support: Running scripts and pushing approved actions.
  • Active Directory: Strong knowledge of domain controllers, group policy, and security groups.
  • Virtualization: Strong knowledge of VMware/Hyper-V for incident and operational support.
  • Microsoft Windows/Servers: Strong knowledge in patching, maintenance, differentiating physical/virtual servers, and adding drivers to print servers.
  • Networking: Strong troubleshooting skills (DHCP, DNS), identifying VLAN and ISP circuit issues.
  • Strong knowledge of AzureAD and Microsoft 365.
  • Microsoft Servers and network equipment: Installation, troubleshooting, and training.
  • Proficiency with central repository for project documentation.
  • Strong understanding of technical infrastructure (servers, networks, applications) for client assignments.
  • Software as assigned.

Physical Requirements:
  • Ability to handle equipment, talk, hear, read, write, and interpret documents.
  • Occasionally lift and move objects up to 25 pounds (with or without reasonable accommodations).

Why Join Skynet?
Skynet Innovations, a Blue Alliance company, is a trusted managed services provider (MSP) supporting manufacturing, logistics, and municipal organizations with critical IT operations. Since 2008, we've helped clients make smart, high-impact technology investments, backed by consistent, expert support from teams they know and trust. Our pod-based staffing model ensures clients receive reliable service from people who understand their environment. It's a personalized approach that delivers long-term value and measurable outcomes. We've always believed small businesses deserve enterprise-level solutions, and that belief starts with our team. We hire for passion and cultural fit, then invest in growth. As a fully remote company from the start, we've built a strong, connected culture where people support each other, stay accountable, and thrive together.
Benefits:
  • 9 paid holidays; 6 mandated holidays, 3 floating holidays
  • 401K Retirement with matching contributions
  • Excellent medical, vision, and dental insurance
  • Life insurance and disability insurance
  • Unlimited weeks PTO
  • Eligible for PTO, 401k, benefits, you are a full-time employee

Top Reasons our Employees Love Being Part of the Blue Alliance Family:
  1. Entrepreneurial Culture
  2. Fast-paced Flow, with a Variety of Projects
  3. Collaborative Work Environment
  4. Training & Certifications
  5. Career Growth Opportunities

Ready for the next step?
The greatest rewards are reserved for those who want to be better and then put in the hard work, to be their best version of themselves. Interested applicants should click to submit their resume and application above.
Please be advised we, Skynet Innovations, participate in E-Verify.