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Irs Csr Jobs in Puerto Rico (NOW HIRING)

Enterprise Holdings

PR · On-site

$12/hr

The Seasonal (90 days)Customer Assistance Representative Sr (CAR Sr)($12.00/hr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face ...

Enterprise Holdings

PR

$12/hr

TheSeasonal (90 days)Customer Assistance Representative Sr (CAR Sr)($12.00/hr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face ...

Culligan Quench

$13.25 - $18/hr

En Quality Water Service & Distribution Corp. d/b/a Culligan (Culligan), es nuestra mision ... El Customer Care Representative sera responsable de manejar nuestros clientes internos y externos ...

Merck & Co.

$13.50 - $18.50/hr

The HIV Customer Representative demonstrates professionalism and leadership by modeling the ... Identifies and selects programs/services available in the library of our "resources" to address ...

FastSigns

Inside Sales /Customer Service

Guaynabo, PR · On-site

$12 - $14/hr

FASTSIGNS #440101 in Guaynabo, PR is looking for a driven and personable B2B Sales & Customer Service Representative to join our team! In this role, you'll be the face of our brand , building lasting ...

Perez Hermanos

Customer Service Red Mango

Cayey, PR · On-site

$10.50 - $11.50/hr

Customer Service - Red Mango Café Department: Operations / Customer ServicePosition: Customer ServiceReports To: Supervisor / Store ManagerClassification: Non-ExemptWork Location: Red Mango Café ...

Jet Aviation

Customer Service Agent

Carolina, PR · On-site

$13.50 - $18.25/hr

Position Summary As a Customer Service Agent, you'll be the friendly face passengers and crew rely ... Represent Jet Aviation professionally with industry groups, regulatory bodies, and the General ...

Jet Aviation

Customer Service Agent

Carolina, PR

$14 - $15/hr

Minimum Requirements * 1-2 years of experience in an FBO or customer service-related field ... Represent Jet Aviation professionally with industry groups, regulatory bodies, and the General ...

Infosys

Senior Process Associate-Customer Service

Aguadilla, PR · On-site

$17.25 - $23.75/hr

Customer Service Representative Job Type: Full Time, Onsite Location: Aguadilla, Puerto Rico Role Summary: You will be responsible to own all interactions and troubleshooting. This is of a high level ...

Tetra Tech, Inc.

Customer Service Specialist

Ponce, PR · On-site

$15 - $17/hr

As a Customer Service Specialist, you will provide professional call center support for ... The base salary rate represents the low and high end of the compensation scale for this role.

Tetra Tech

Customer Service Specialist

Ponce, PR · On-site

$15 - $17/hr

As a Customer Service Specialist, you will provide professional call center support for ... The base salary rate represents the low and high end of the compensation scale for this role.

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All JobsIrs Csr JobsIrs Csr Jobs in Puerto Rico

Irs Csr information

What is an IRS CSR?

IRS Customer Service Representatives (CSRs) are professionals who assist taxpayers by answering questions, resolving issues, and providing information about tax laws, forms, and procedures. They typically work in call centers or IRS offices, handling inquiries via phone, mail, or online channels. IRS CSRs play a key role in helping individuals and businesses navigate the complexities of the tax system, ensuring compliance, and delivering quality service to the public.

What are the key skills and qualifications needed to thrive as an IRS CSR?

To thrive as an IRS Customer Service Representative, you need a solid understanding of tax regulations, strong problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with IRS databases, call center software, and tax preparation systems is commonly required. Outstanding communication, patience, and conflict-resolution skills are vital for effectively assisting diverse taxpayers. These competencies enable CSRs to deliver accurate information, resolve issues efficiently, and maintain public trust in the tax system.

What are some common challenges IRS CSRs face during tax season, and how can they effectively manage them?

IRS CSRs often experience higher call volumes and increased stress during tax season as taxpayers seek assistance with filing, refunds, and notices. Managing complex inquiries and providing accurate, up-to-date information can be challenging. To navigate these busy periods, CSRs benefit from strong time-management skills, a thorough understanding of IRS procedures, and the ability to remain patient and empathetic with callers. Support from team leads and access to updated resources also help CSRs deliver efficient service while maintaining quality standards.

What job categories do people searching Irs Csr jobs in Puerto Rico look for?

The top searched job categories for Irs Csr jobs in Puerto Rico are:

What cities in Puerto Rico are hiring for Irs Csr jobs?

Cities in Puerto Rico with the most Irs Csr job openings:

Irs Csr jobs near you
Infographic showing various Irs Csr job openings in Puerto Rico as of August 2026, with employment types broken down into 94% Full Time, 5% Part Time, and 1% Contract. Highlights an 91% Physical, 5% Hybrid, and 4% Remote job distribution.

Customer Service Representative -San Juan International Airport

Enterprise Holdings

PR • On-site

$12/hr

Full-time

Re-posted 4 days ago

Enterprise Holdings rating

7.1

Company rating: 7.1 out of 10

Based on 268 frontline employees who took The Breakroom Quiz

118th of 178 rated vehicle equipment hire

Job description

Overview
Get on the fast track to a more rewarding career with Enterprise Rent-a Car - teams that are committed to quality, innovation, customer satisfaction and employee development. We are a multi-billion dollar industry leader that is rapidly expanding and growing. It's a fast-paced, people oriented business that offers incredible earning potential and performance-based promotions. Our philosophy is to take care of our customers and employees first. We know if we do this, success will follow - for both our company and our employees. We are currently looking for great candidates to work as Seasonal Customer Assistance Representatives.
The Seasonal (90 days)Customer Assistance Representative Sr (CAR Sr)($12.00/hr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs. The CAR Sr will gain knowledge through local training and hands-on experience to provide administrative support, service customers, and act as a rental back-up in a large home city branch or airport location.
**This is an Seasonal-Full Time position at our San Juan International Airport branch**
Qualifications
- Must be at least 18 years old
- Must be bilingual (Spanish & English)
- High school diploma or GED equivalent required
- Must have a valid (not expired) Puerto Rico driver's license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years
- Experience in handling customer service functions preferred
- No drug or alcohol related conviction on driving record in the past 5 years
- Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
Responsibilities
  • Take incoming calls- reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, insurance companies, dealerships, repair shops and other vendors
  • Manage outgoing calls for callback management, A/Rs and miscellaneous calls as assigned
  • Provide a high level of customer service by assisting customers and assessing their rental needs in person and over the phone
  • Meet and greet customers in a friendly and timely manner
  • Provide directions and general assistance
  • Assist to assess condition of rental upon return
  • Process returns, check-ins and exit kiosk transactions
  • Effectively market the company while picking up customers up and/or dropping off customer in a safe and courteous manner and assisting customers as needed
  • Understand and communicate rental terms and conditions, vehicle features and other services
  • May sell optional protection products, upgrades, fuel options and other additional equipment
  • Responsible for notifying Management of any known vehicle problems and any required vehicle maintenance
  • Clean vehicle interior and exterior by hand or by operating washing equipment when needed
  • Perform various administrative and basic accounting functions such as: research and billing support tasks, accounts receivables, transfer and key logs, run miscellaneous reports, supply maintenance, process customer billing
  • Perform miscellaneous and backup duties job-related duties as assigned

Equal Opportunity Employer/Disability/Veterans

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