Mayaguez, PR · Remote
$15.50/hr
Remote- Job Type: Full-time Pay:Starting Rate $14.00 per hour Bilingual: $15.50 per hour About ... services. Firstsource specialises in helping customers stay ahead of the curve through ...
Mayaguez, PR · Remote
$15.50/hr
Remote- Job Type: Full-time Pay:Starting Rate $14.00 per hour Bilingual: $15.50 per hour About ... services. Firstsource specialises in helping customers stay ahead of the curve through ...
Guaynabo, PR · On-site +1
$11/hr
Remote - Must reside in Puerto Rico Pay Rate: $11.00/hour Employment Type: Full-Time Shift ... Provide professional customer service support via inbound calls * Handle high-volume call center ...
Guaynabo, PR · On-site +1
$11/hr
Remote - Must reside in Puerto Rico Pay Rate: $11.00/hour Employment Type: Full-Time Shift ... Provide professional customer service support via inbound calls * Handle high-volume call center ...
Rincon, PR · On-site +1
$11/hr
Remote - Must reside in Puerto Rico Pay Rate: $11.00/hour Employment Type: Full-Time Shift ... Provide professional customer service support via inbound calls * Handle high-volume call center ...
Rincon, PR · On-site +1
$11/hr
Remote - Must reside in Puerto Rico Pay Rate: $11.00/hour Employment Type: Full-Time Shift ... Provide professional customer service support via inbound calls * Handle high-volume call center ...
Vega Alta, PR · On-site +1
$11/hr
Remote - Must reside in Puerto Rico Pay Rate: $11.00/hour Employment Type: Full-Time Shift ... Provide professional customer service support via inbound calls * Handle high-volume call center ...
Vega Alta, PR · On-site +1
$11/hr
Remote - Must reside in Puerto Rico Pay Rate: $11.00/hour Employment Type: Full-Time Shift ... Provide professional customer service support via inbound calls * Handle high-volume call center ...
Ponce, PR · On-site +1
$11/hr
Remote - Must reside in Puerto Rico Pay Rate: $11.00/hour Employment Type: Full-Time Shift ... Provide professional customer service support via inbound calls * Handle high-volume call center ...
Ponce, PR · On-site +1
$11/hr
Remote - Must reside in Puerto Rico Pay Rate: $11.00/hour Employment Type: Full-Time Shift ... Provide professional customer service support via inbound calls * Handle high-volume call center ...
Cidra, PR · On-site +1
$11/hr
Remote - Must reside in Puerto Rico Pay Rate: $11.00/hour Employment Type: Full-Time Shift ... Provide professional customer service support via inbound calls * Handle high-volume call center ...
Cidra, PR · On-site +1
$11/hr
Remote - Must reside in Puerto Rico Pay Rate: $11.00/hour Employment Type: Full-Time Shift ... Provide professional customer service support via inbound calls * Handle high-volume call center ...
Corozal, PR · On-site +1
$11/hr
Remote - Must reside in Puerto Rico Pay Rate: $11.00/hour Employment Type: Full-Time Shift ... Provide professional customer service support via inbound calls * Handle high-volume call center ...
Corozal, PR · On-site +1
$11/hr
Remote - Must reside in Puerto Rico Pay Rate: $11.00/hour Employment Type: Full-Time Shift ... Provide professional customer service support via inbound calls * Handle high-volume call center ...
Bayamon, PR · On-site +1
$11/hr
Remote - Must reside in Puerto Rico Pay Rate: $11.00/hour Employment Type: Full-Time Shift ... Provide professional customer service support via inbound calls * Handle high-volume call center ...
Bayamon, PR · On-site +1
$11/hr
Remote - Must reside in Puerto Rico Pay Rate: $11.00/hour Employment Type: Full-Time Shift ... Provide professional customer service support via inbound calls * Handle high-volume call center ...
Dorado, PR · On-site +1
$11/hr
Remote - Must reside in Puerto Rico Pay Rate: $11.00/hour Employment Type: Full-Time Shift ... Provide professional customer service support via inbound calls * Handle high-volume call center ...
Dorado, PR · On-site +1
$11/hr
Remote - Must reside in Puerto Rico Pay Rate: $11.00/hour Employment Type: Full-Time Shift ... Provide professional customer service support via inbound calls * Handle high-volume call center ...
Guaynabo, PR · On-site +1
$12.10/hr
Remote - Must reside in Puerto Rico Pay Rate: $12.10/hour Employment Type: Full-Time Shift ... Provide professional customer service support via inbound calls * Handle high-volume call center ...
Guaynabo, PR · On-site +1
$12.10/hr
Remote - Must reside in Puerto Rico Pay Rate: $12.10/hour Employment Type: Full-Time Shift ... Provide professional customer service support via inbound calls * Handle high-volume call center ...
Guaynabo, PR · Remote
$12.10/hr
Remote - Must reside in Puerto Rico Pay Rate: $12.10/hour Employment Type: Full-Time Shift ... Provide professional customer service support via inbound calls * Handle high-volume call center ...
Guaynabo, PR · Remote
$12.10/hr
Remote - Must reside in Puerto Rico Pay Rate: $12.10/hour Employment Type: Full-Time Shift ... Provide professional customer service support via inbound calls * Handle high-volume call center ...
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Commission-Based : Earnings are based on performance, offering unlimited income potential. * No ...
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Commission-Based : Earnings are based on performance, offering unlimited income potential. * No ...
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Commission-Based : Earnings are based on performance, offering unlimited income potential. * No ...
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Commission-Based : Earnings are based on performance, offering unlimited income potential. * No ...
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Commission-Based : Earnings are based on performance, offering unlimited income potential. * No ...
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Commission-Based : Earnings are based on performance, offering unlimited income potential. * No ...
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Commission-Based : Earnings are based on performance, offering unlimited income potential. * No ...
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Commission-Based : Earnings are based on performance, offering unlimited income potential. * No ...
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Commission-Based : Earnings are based on performance, offering unlimited income potential. * No ...
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Commission-Based : Earnings are based on performance, offering unlimited income potential. * No ...
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Commission-Based : Earnings are based on performance, offering unlimited income potential. * No ...
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Commission-Based : Earnings are based on performance, offering unlimited income potential. * No ...
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Commission-Based : Earnings are based on performance, offering unlimited income potential. * No ...
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Commission-Based : Earnings are based on performance, offering unlimited income potential. * No ...
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Commission-Based : Earnings are based on performance, offering unlimited income potential. * No ...
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Commission-Based : Earnings are based on performance, offering unlimited income potential. * No ...
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Commission-Based : Earnings are based on performance, offering unlimited income potential. * No ...
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Commission-Based : Earnings are based on performance, offering unlimited income potential. * No ...
| Aspect | Commission Remote Customer Service | Commission Remote Sales Representative |
|---|---|---|
| Primary Role | Assist customers, handle inquiries, resolve issues | Generate sales, promote products/services, close deals |
| Required Skills | Communication, problem-solving, product knowledge | Persuasion, negotiation, product expertise |
| Work Environment | Remote, customer support platforms | Remote, sales CRM tools |
| Certifications | Customer service certifications often preferred | Sales certifications beneficial but not mandatory |
While both roles are remote and involve commission-based pay, Customer Service focuses on assisting customers and resolving issues, whereas Sales Representatives actively seek to close sales and generate revenue. Understanding these differences helps job seekers find the right fit for their skills and career goals.
The most popular types of Remote Customer Service jobs in Puerto Rico are:
For Commission Remote Customer Service jobs in Puerto Rico, the most frequently searched job titles are:
The top searched job categories for Commission Remote Customer Service jobs in Puerto Rico are:
6.5
Based on 57 frontline employees who took The Breakroom Quiz
28th of 72 rated call and contact centers
Work Location: Remote-
Job Type: Full-time
Pay:Starting Rate $14.00 per hour
Bilingual: $15.50 per hour
About Firstsource
Firstsource Solutions is a leading provider of customized Business Process Management (BPM) services. Firstsource specialises in helping customers stay ahead of the curve through transformational solutions to reimagine business processes and deliver increased efficiency, deeper insights, and superior outcomes.
We are trusted brand custodians and long-term partners to 100+ leading brands with presence in the US, UK, Philippines, India and Mexico. Our 'rightshore' delivery model offers solutions covering complete customer lifecycle across Healthcare, Telecommunications & Media and Banking, Financial Services & Insurance verticals.
Our clientele includes Fortune 500 and FTSE 100 companies.
Job Description:
Conduct outbound calls and/or campaigns when directed.
Thoroughly document all customer transactions in host system.
Adhere to scheduled shifts to ensure optimal phone coverage.
Ensure compliance to all regulatory guidelines.
Safeguard and secure all PHI from misuse in strict accordance with Information Security Policies and Procedures.
Follow safety guidelines outlined by Illness and Injury Prevention Program.
Specific qualifications for this medical role include:
High School diploma or GED
1 Year Call Center Exp
Six months healthcare claims experience.
Ability to read and interpret general business correspondence, procedure manuals, and specific plan documents
Basic mathematical skills
Intermediate typing skillsOther requirements include:Sitting for long periods of timeFlexibility of schedule especially when overtime is in placePrivate/secured room without distractionAbility to multitaskSpecific to processing: Able to look for data entry differences
Following written directions (emails, SOP documents)
Self-motivation
Ability to prioritize work
Thinking outside the box and making judgement calls
Ability to adapt to change
Get the full story on Breakroom
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