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Irs Csr Jobs in Puerto Rico (NOW HIRING)

Adecco

PR

$13 - $13.50/hr

Join our team as a Customer Service Representative with United Healthcare in San Juan, PR, and be part of a dynamic call center environment dedicated to making a difference in members' and providers ...

Insight Communications

PR · On-site

$27K - $29K/yr

Monday to Sunday, rotating shifts Extent No extent General purpose The customer service representative will act as a link, providing information about the services or product and will channel any ...

Insight Communications

PR · On-site

$27K - $29K/yr

Monday to Sunday, rotating shifts Extent No extent General purpose The customer service representative will act as a link, providing information about the services or product and will channel any ...

Telemedik

PR · On-site

$12.50 - $15.75/hr

Join Our Team as a Healthcare Customer Service Representative! Are you passionate about helping people and delivering exceptional customer service? We are looking for dedicated professionals to join ...

Telemedik

PR · On-site

$12.50 - $15.75/hr

Join Our Team as a Healthcare Customer Service Representative! Are you passionate about helping people and delivering exceptional customer service? We are looking for dedicated professionals to join ...

Telemedik

PR · On-site

$15.50 - $19.50/hr

Join Our Team as a Healthcare Customer Service Representative! Are you passionate about helping people and delivering exceptional customer service? We are looking for dedicated professionals to join ...

Telemedik

PR · On-site

$15.50 - $19.50/hr

Join Our Team as a Health Services Representative! Are you passionate about helping others and delivering exceptional customer service? We are seeking committed professionals to join our team as a ...

Telemedik

PR · On-site

$15.50 - $19.50/hr

Join Our Team as a Healthcare Customer Service Representative! Are you passionate about helping people and delivering exceptional customer service? We are looking for dedicated professionals to join ...

Telemedik

PR · On-site

$12.50 - $15.75/hr

Join Our Team as a Health Services Representative! Are you passionate about helping others and delivering exceptional customer service? We are seeking committed professionals to join our team as a ...

Telemedik

PR · On-site

$15.50 - $19.50/hr

Join Our Team as a Health Services Representative! Are you passionate about helping others and delivering exceptional customer service? We are seeking committed professionals to join our team as a ...

Telemedik

PR · On-site

$15.50 - $19.50/hr

Join Our Team as a Health Services Representative! Are you passionate about helping others and delivering exceptional customer service? We are seeking committed professionals to join our team as a ...

Telemedik

PR · On-site

$12.50 - $15.75/hr

Join Our Team as a Health Services Representative! Are you passionate about helping others and delivering exceptional customer service? We are seeking committed professionals to join our team as a ...

Telemedik

PR · On-site

$12.50 - $15.75/hr

Join Our Team as a Health Services Representative! Are you passionate about helping others and delivering exceptional customer service? We are seeking committed professionals to join our team as a ...

Telemedik

PR · On-site

$12.50 - $15.75/hr

Join Our Team as a Health Services Representative! Are you passionate about helping others and delivering exceptional customer service? We are seeking committed professionals to join our team as a ...

Telemedik

PR · On-site

$15.50 - $19.50/hr

Join Our Team as a Health Services Representative! Are you passionate about helping others and delivering exceptional customer service? We are seeking committed professionals to join our team as a ...

3500 Square LLC

PR · On-site

$13.25 - $16.75/hr

Customer Service Representative (Bilingual - English/Spanish) | Arecibo, Puerto Rico Clearance Requirement: Must successfully pass a federal background check with fingerprinting Work Authorization: U.

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Irs Csr information

What are some common challenges IRS Customer Service Representatives (CSRs) face during tax season, and how can they effectively manage them?

IRS CSRs often experience higher call volumes and increased stress during tax season as taxpayers seek assistance with filing, refunds, and notices. Managing complex inquiries and providing accurate, up-to-date information can be challenging. To navigate these busy periods, CSRs benefit from strong time-management skills, a thorough understanding of IRS procedures, and the ability to remain patient and empathetic with callers. Support from team leads and access to updated resources also help CSRs deliver efficient service while maintaining quality standards.

What are the key skills and qualifications needed to thrive as an IRS Customer Service Representative (CSR), and why are they important?

To thrive as an IRS Customer Service Representative, you need a solid understanding of tax regulations, strong problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with IRS databases, call center software, and tax preparation systems is commonly required. Outstanding communication, patience, and conflict-resolution skills are vital for effectively assisting diverse taxpayers. These competencies enable CSRs to deliver accurate information, resolve issues efficiently, and maintain public trust in the tax system.

What are IRS CSRs?

IRS Customer Service Representatives (CSRs) are professionals who assist taxpayers by answering questions, resolving issues, and providing information about tax laws, forms, and procedures. They typically work in call centers or IRS offices, handling inquiries via phone, mail, or online channels. IRS CSRs play a key role in helping individuals and businesses navigate the complexities of the tax system, ensuring compliance, and delivering quality service to the public.
What job categories do people searching Irs Csr jobs in Puerto Rico look for? The top searched job categories for Irs Csr jobs in Puerto Rico are:
What cities in Puerto Rico are hiring for Irs Csr jobs? Cities in Puerto Rico with the most Irs Csr job openings:
Irs Csr jobs near you
Infographic showing various Irs Csr job openings in Puerto Rico as of July 2026, with employment types broken down into 1% Locum Tenens, 78% Full Time, 19% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.
Customer Service Representative

Customer Service Representative

Adecco

PR

$13 - $13.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 hours ago

Job description

Join our team as a Customer Service Representative with United Healthcare in San Juan, PR, and be part of a dynamic call center environment dedicated to making a difference in members' and providers' lives. We are hiring immediately with competitive pay starting at $13.00 - $13.50 per hour, depending on experience, plus the potential for overtime.

Key Responsibilities:

  • Deliver exceptional phone support to members and healthcare providers, ensuring their needs are understood and addressed effectively.

  • Accurately document all interactions and relevant information in computer systems.

  • Research complex issues across multiple databases to provide informed solutions.

  • Collaborate with support teams to resolve escalated problems swiftly and efficiently.

  • Assist customers in navigating UnitedHealth Group websites, empowering them to become more self-sufficient.

  • Contact healthcare providers on behalf of customers to schedule appointments or connect them with internal specialists as needed.

Qualifications & Skills:

  • High School Diploma or GED required.

  • Prior healthcare experience preferred but not mandatory.

  • Data entry experience is a plus.

  • Knowledge of medical or health insurance industry terminology is advantageous.

  • Minimum of 1 year of customer service experience in problem-solving environments or in an office setting using phone and computer as primary tools.

  • Proficiency in Windows PC navigation and comfortable working across multiple systems.

  • Bilingual Spanish/English proficiency is required to serve our diverse community effectively.

What We Offer:

  • Weekly pay with starting wages between $13.00 and $13.50 per hour, based on experience.

  • Comprehensive benefits including medical, dental, vision, and 401(k) options to support your well-being and future.

  • Opportunities for career growth and development within a leading healthcare organization.

Take the next step in your career—click "Apply Now" to be considered for this rewarding Customer Service Representative role in San Juan, PR. Join us and help make healthcare more accessible and personalized for everyone!


Pay Details: $13.00 to $13.50 per hour
Benefit offerings available for our associates include short-term disability and additional voluntary benefits including medical, dental, vision, life insurance, commuter benefits and a 401K plan.
Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave and Vacation Leave or any other paid leave required by Federal, State, or local law where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance