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Invoicing Customer Service Representative Jobs in Michigan

JL Connects

Customer Service Representative

Troy, MI · On-site

$14.50 - $19.75/hr

COMMERCIAL LINES CUSTOMER SERVICE REPRESENTATIVE - Hybrid Role - 50% remote Our client, mid-sized ... General processing of accounts such as issuing certs, binders, auto ID cards, invoicing, and ...

Miller Warehousing Services, Inc.

Be Seen First

Customer Service Representative

Jackson, MI · On-site

$18.75 - $25/hr

Inside Sales, Job Order Entry, customer billing or invoicing. * Ability to learn on the job ... Customer Service Representative Responsibilities: * Interact with customers to provide basic ...

pca

Customer Service Representative

Plymouth, MI · On-site

$15.25 - $20.75/hr

The Customer Service Representative is responsible for providing superior service to customers ... accurate invoicing. Communicate significant information regarding customer accounts/orders to ...

PCA

Customer Service Representative

Plymouth, MI · On-site

$48K - $55K/yr

Customer Service Representative The Customer Service Representative is responsible for providing ... accurate invoicing. Communicate significant information regarding customer accounts/orders to ...

Clopay Corporation

Customer Service Representative

Lansing, MI · On-site

$14.25 - $19.50/hr

We currently have an opening for a Customer Service Representative in our Lansing location ... Manage all system invoicing on COD and open-term accounts. * Manage bookkeeping procedures required ...

Clopay

Customer Service Representative

Lansing, MI · On-site

$16.25 - $22/hr

We currently have an opening for a Customer Service Representative in our Lansing location ... Manage all system invoicing on COD and open-term accounts. * Manage bookkeeping procedures required ...

Clopay

Customer Service Representative

Lansing, MI · On-site

$14.25 - $19.50/hr

We currently have an opening for a Customer Service Representative in our Lansing location ... Manage all system invoicing on COD and open-term accounts. * Manage bookkeeping procedures required ...

pca

Sr. Customer Service Representative

Plymouth, MI · On-site

$18.25 - $25.25/hr

The Senior Customer Service Representative is responsible for providing superior service to ... accurate invoicing. Communicate significant information regarding customer accounts/orders to ...

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Invoicing Customer Service Representative information

What does an invoicing customer service representative do?

An Invoicing Customer Service Representative is responsible for assisting customers with billing and invoicing inquiries. They handle tasks such as resolving discrepancies, processing payments, generating invoices, and answering questions related to account charges. Their role often involves working with both internal teams and customers to ensure accurate and timely billing, as well as providing excellent customer service throughout the process.

What are the key skills and qualifications needed to thrive as an invoicing customer service representative?

To thrive as an Invoicing Customer Service Representative, you need a solid understanding of billing processes, attention to detail, and familiarity with basic accounting principles, usually supported by a high school diploma or equivalent. Experience with invoicing software such as QuickBooks, SAP, or Microsoft Excel is commonly required. Excellent communication, problem-solving, and organizational skills help you effectively address customer inquiries and resolve discrepancies. These abilities ensure accurate billing, timely payments, and high customer satisfaction, which are critical for business operations.

What are some common challenges faced by invoicing customer service representatives, and how can they be managed effectively?

Invoicing Customer Service Representatives often encounter challenges such as resolving billing discrepancies, managing high volumes of inquiries, and communicating complex invoice details to clients. Successful representatives develop strong attention to detail, effective time management, and clear communication skills to address these issues. Collaborating closely with finance and sales teams also helps ensure accurate and timely resolution of customer concerns, which contributes to a positive client experience and smooth workflow.

What is the difference between Invoicing Customer Service Representative vs Billing Specialist?

AspectInvoicing Customer Service Representative

The Invoicing Customer Service Representative primarily handles customer inquiries related to invoices, processes billing requests, and provides support for billing issues. They often work directly with clients to resolve billing discrepancies and ensure accurate invoicing. Billing Specialists, on the other hand, focus more on preparing, reviewing, and managing invoices, ensuring compliance with billing procedures, and maintaining billing records. Both roles require knowledge of billing systems and customer service skills, but the Customer Service Representative emphasizes client interaction, while the Billing Specialist emphasizes invoice accuracy and processing.

Is remote invoicing customer service representative a stressful job?

Remote invoicing customer service representatives often experience moderate stress levels due to handling billing inquiries, resolving payment issues, and maintaining accuracy under deadlines. The job requires strong communication skills and attention to detail, but stress can vary based on workload and company support. Proper training and a well-organized environment can help manage stress effectively.

What is the job description of an invoicing customer service representative?

An invoicing customer service representative handles billing inquiries, processes invoices, and ensures accurate and timely billing for customers. They often use accounting or invoicing software, communicate with clients to resolve billing issues, and maintain records of transactions to support financial accuracy.

What jobs involve invoicing?

Jobs that involve invoicing include roles such as invoicing or billing specialists, accounts receivable clerks, and customer service representatives in finance or accounting departments. These positions typically require skills in financial software, attention to detail, and knowledge of billing procedures to ensure accurate and timely invoicing for products or services.

What are popular job titles related to Invoicing Customer Service Representative jobs in Michigan?

For Invoicing Customer Service Representative jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Invoicing Customer Service Representative jobs in Michigan look for?

The top searched job categories for Invoicing Customer Service Representative jobs in Michigan are:

What cities in Michigan are hiring for Invoicing Customer Service Representative jobs?

Cities in Michigan with the most Invoicing Customer Service Representative job openings:

Invoicing Customer Service Representative jobs near you

Customer Service Representative

JL Connects

Troy, MI • On-site

$14.50 - $19.75/hr

Other

Medical, Retirement

Posted 17 days ago

Job description

COMMERCIAL LINES CUSTOMER SERVICE REPRESENTATIVE - Hybrid Role - 50% remote


Our client, mid-sized independent insurance agency in Oakland County, MI, is searching for an experienced Commercial Lines CSR to assist Account Managers with the daily servicing of commercial lines accounts.


Key Responsibilities

  • Daily servicing of assigned commercial lines accounts
  • Maintain accurate data in agency management system
  • General processing of accounts such as issuing certs, binders, auto ID cards, invoicing, and handling billing questions,
  • Review policies and documents for consistency and compliance
  • Provide excellent customer service and contribute positively to the team environment


Qualifications

  • Active and valid Property & Casualty Insurance License
  • Proficiency Applied EPIC is preferred


Perks

  • Posiiton is hybrid (50% remote)
  • Comprehensive benefits including 100% company paid health benefits
  • 401k with company match
  • Competitive pay, holiday bonuses, flex hours, and continuing education


Apply