$12.25 - $16.75/hr
Clearly listen and understand the customer or other CXR's needs, seek help for correct answer through our intranet, manager, upper management or help desk. * Listen to own calls to increase quality ...
$12.25 - $16.75/hr
Clearly listen and understand the customer or other CXR's needs, seek help for correct answer through our intranet, manager, upper management or help desk. * Listen to own calls to increase quality ...
Lubbock, TX · On-site
$13.75 - $18.75/hr
Clearly listen and understand the customer or other CXR's needs, seek help for correct answer through our intranet, manager, upper management or help desk. * Listen to own calls to increase quality ...
Lubbock, TX · On-site
$13.75 - $18.75/hr
Clearly listen and understand the customer or other CXR's needs, seek help for correct answer through our intranet, manager, upper management or help desk. * Listen to own calls to increase quality ...
Manage and maintain the HPS intranet and other internal communications platforms. * Manage enterprise communications tools, including email distribution platforms such as Poppulo. * Work with HPS CoS ...
Manage and maintain the HPS intranet and other internal communications platforms. * Manage enterprise communications tools, including email distribution platforms such as Poppulo. * Work with HPS CoS ...
Website & Intranet Management * Maintain, edit, configure, and update the company's internal intranet and external website using the organization's content management system. * Partner with ...
Quick apply
Website & Intranet Management * Maintain, edit, configure, and update the company's internal intranet and external website using the organization's content management system. * Partner with ...
Plano, TX · On-site
$50K - $66K/yr
Intranet Management * Manage and maintain the company intranet, ensuring content is current, organized, and engaging. * Publish news, resources, announcements, and leadership updates. * Recommend ...
Plano, TX · On-site
$50K - $66K/yr
Intranet Management * Manage and maintain the company intranet, ensuring content is current, organized, and engaging. * Publish news, resources, announcements, and leadership updates. * Recommend ...
Plano, TX · On-site
$50K - $66K/yr
Intranet Management * Manage and maintain the company intranet, ensuring content is current, organized, and engaging. * Publish news, resources, announcements, and leadership updates. * Recommend ...
Plano, TX · On-site
$50K - $66K/yr
Intranet Management * Manage and maintain the company intranet, ensuring content is current, organized, and engaging. * Publish news, resources, announcements, and leadership updates. * Recommend ...
Fort Worth, TX · On-site
$70K - $116K/yr
Develop/maintain account service instructions/communicate to service staff and post on the Intranet * Manage contract renewals/price increases; coordinate with the AE and/or management team as ...
Fort Worth, TX · On-site
$70K - $116K/yr
Develop/maintain account service instructions/communicate to service staff and post on the Intranet * Manage contract renewals/price increases; coordinate with the AE and/or management team as ...
Dallas, TX · Remote
$68K - $114K/yr
Develop/maintain account service instructions/communicate to service staff and post on the Intranet * Manage contract renewals/price increases; coordinate with the AE and/or management team as ...
Dallas, TX · Remote
$68K - $114K/yr
Develop/maintain account service instructions/communicate to service staff and post on the Intranet * Manage contract renewals/price increases; coordinate with the AE and/or management team as ...
$70K - $116K/yr
Develop/maintain account service instructions/communicate to service staff and post on the Intranet * Manage contract renewals/price increases; coordinate with the AE and/or management team as ...
Quick apply
$70K - $116K/yr
Develop/maintain account service instructions/communicate to service staff and post on the Intranet * Manage contract renewals/price increases; coordinate with the AE and/or management team as ...
$70K - $116K/yr
Develop/maintain account service instructions/communicate to service staff and post on the Intranet * Manage contract renewals/price increases; coordinate with the AE and/or management team as ...
$70K - $116K/yr
Develop/maintain account service instructions/communicate to service staff and post on the Intranet * Manage contract renewals/price increases; coordinate with the AE and/or management team as ...
Dallas, TX · Remote
$68K - $114K/yr
Develop/maintain account service instructions/communicate to service staff and post on the Intranet * Manage contract renewals/price increases; coordinate with the AE and/or management team as ...
Quick apply
Dallas, TX · Remote
$68K - $114K/yr
Develop/maintain account service instructions/communicate to service staff and post on the Intranet * Manage contract renewals/price increases; coordinate with the AE and/or management team as ...
Dallas, TX · On-site
$68K - $114K/yr
Develop/maintain account service instructions/communicate to service staff and post on the Intranet * Manage contract renewals/price increases; coordinate with the AE and/or management team as ...
Dallas, TX · On-site
$68K - $114K/yr
Develop/maintain account service instructions/communicate to service staff and post on the Intranet * Manage contract renewals/price increases; coordinate with the AE and/or management team as ...
$70K - $116K/yr
Develop/maintain account service instructions/communicate to service staff and post on the Intranet * Manage contract renewals/price increases; coordinate with the AE and/or management team as ...
$70K - $116K/yr
Develop/maintain account service instructions/communicate to service staff and post on the Intranet * Manage contract renewals/price increases; coordinate with the AE and/or management team as ...
Fort Worth, TX · On-site
$70K - $116K/yr
Develop/maintain account service instructions/communicate to service staff and post on the Intranet * Manage contract renewals/price increases; coordinate with the AE and/or management team as ...
Fort Worth, TX · On-site
$70K - $116K/yr
Develop/maintain account service instructions/communicate to service staff and post on the Intranet * Manage contract renewals/price increases; coordinate with the AE and/or management team as ...
Austin, TX · On-site
Manages and controls the total scope of services as defined in the Contract Documents while ... in the intranet Safety Manual * .Assist in the planning and monitoring of the quality control ...
Austin, TX · On-site
Manages and controls the total scope of services as defined in the Contract Documents while ... in the intranet Safety Manual * .Assist in the planning and monitoring of the quality control ...
Key areas of responsibility include managing our intranet and newsletters, supporting company-wide virtual and in-person events (e.g. Town Halls, leadership summits, etc.), advising leaders on ...
Key areas of responsibility include managing our intranet and newsletters, supporting company-wide virtual and in-person events (e.g. Town Halls, leadership summits, etc.), advising leaders on ...
Key areas of responsibility include managing our intranet and newsletters, supporting company-wide virtual and in-person events (e.g. Town Halls, leadership summits, etc.), advising leaders on ...
Key areas of responsibility include managing our intranet and newsletters, supporting company-wide virtual and in-person events (e.g. Town Halls, leadership summits, etc.), advising leaders on ...
$105K - $110K/yr
Prior experience in creative production, internal communications, corporate intranet / internal Web Content Management systems, UI / UX, graphic design, and video production preferred. Skills:
$105K - $110K/yr
Prior experience in creative production, internal communications, corporate intranet / internal Web Content Management systems, UI / UX, graphic design, and video production preferred. Skills:
Plano, TX · On-site
$105K - $110K/yr
Prior experience in creative production, internal communications, corporate intranet / internal Web Content Management systems, UI / UX, graphic design, and video production preferred. Skills:
Plano, TX · On-site
$105K - $110K/yr
Prior experience in creative production, internal communications, corporate intranet / internal Web Content Management systems, UI / UX, graphic design, and video production preferred. Skills:
Dallas, TX · On-site
... intranet content, and internal champion programs. * Ensures appropriate socialization and approvals are received from the Ventures Steering Committee, QRM, and practice leadership for each change ...
Dallas, TX · On-site
... intranet content, and internal champion programs. * Ensures appropriate socialization and approvals are received from the Ventures Steering Committee, QRM, and practice leadership for each change ...
$25.5K - $33.4K
3% of jobs
$33.4K - $41.3K
4% of jobs
$48.3K is the 25th percentile. Wages below this are outliers.
$41.3K - $49.2K
20% of jobs
$49.2K - $57.2K
7% of jobs
The median wage is $63.9K / yr.
$57.2K - $65.1K
18% of jobs
$65.1K - $73K
18% of jobs
$75.1K is the 75th percentile. Wages above this are outliers.
$73K - $80.9K
17% of jobs
$80.9K - $88.8K
8% of jobs
$88.8K - $96.7K
2% of jobs
$96.7K - $104.7K
1% of jobs
$104.7K - $112.6K
1% of jobs
$25.5K
$66.3K
$112.6K
An Intranet Manager is responsible for overseeing the design, development, and maintenance of a company's internal communication and collaboration platform. They ensure the intranet is user-friendly, up-to-date, and supports business needs by managing content, user access, and system improvements. Additionally, they work with IT and other departments to optimize functionality, security, and integration with other tools. Their goal is to enhance employee engagement, streamline workflows, and improve information accessibility.
As an Intranet Manager, your daily tasks typically include maintaining and updating intranet content, managing user permissions, troubleshooting access issues, and collaborating with various departments to ensure key information is available and easily accessible. You might also work closely with IT to implement new features, monitor usage analytics to improve user experience, and lead training sessions to promote staff engagement. Regular coordination with HR, communications, and executive teams is common, as the intranet often serves as a central hub for company-wide announcements and resources. This role is both technical and strategic, balancing system upkeep with efforts to foster a connected internal community.
To excel as an Intranet Manager, you need a background in information management, content strategy, and web technologies, often supported by a degree in IT, communications, or related fields. Familiarity with intranet platforms (such as SharePoint or Confluence), basic HTML/CSS, and content management systems is frequently required. Strong project management, communication, and stakeholder engagement skills help you build consensus and drive user adoption. These capabilities are crucial for creating an effective, user-friendly intranet that enhances internal communication and organizational productivity.
Essential Duties
Answer incoming calls in queue or from transferred calls from internal bank employees regarding customer problems or inquiries on account issues, including but not limited to: balances, NSF, fees, stop payments, returns, over draft, debit cards, online banking, mobile banking products, loan payments and processes, new and closing of accounts, maintenance of accounts.
Understand all City Bank systems and programs used on daily basis for CXC.
Confidential information on customers is kept in secure place or if ready for discard then placed in the document bend to be destroyed.
Take initiative for ongoing training offered by City Bank.
Take initiative to understand products and make quality C/X referrals.
Customer service is priority; use proper phrases, courteous, friendly and pleasing tones.
Calls are recorded and randomly pulled weekly for quality measure following a score sheet and used for training and for personal reward and recognition.
Log each call into Synapsys.
Clearly listen and understand the customer or other CXR's needs, seek help for correct answer through our intranet, manager, upper management or help desk.
Listen to own calls to increase quality calls.
Be a team player, lead by example, adapt to change, participate in team meetings, be supportive in upper management suggestions for the betterment of the department.
May be asked to be cross trained for the PBX.
Escalations to either CXR specialist, CXR team led or CXR manager.
CXR's are reviewed after the first 90 days, at year and any time a problem should arise. Calls may be reviewed daily.
Equal Opportunity Employer/Veterans/Disabled
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We come to work each day with a purpose that guides all our interactions. And, we truly value our three Fs - Faith, Family, Fun. Purpose: To use the power of relationships to help people succeed and live better Mission: We will build lasting relationships by delivering financial solutions with unrivaled customer service…one customer at a time. Vision: Our greatest achievement is when we help our stakeholders succeed – resulting in growth, profitability, and longevity for all.
Finance and insurance
501 - 1,000 Employees
Lubbock, TX, US
1941
