Company Description
In Simple terms, this is how the process works....
The Customer selects a wine from our extensive inventory.
The Customer may choose to design their wine. Unoaking a chardonnay, adding fruit flavours to a wine, or following the traditional recipe. Its your choice!
From there, we start the process with the Customer initiating the fermentation of the juice to create a beautiful wine.
In as little as four- eight weeks, the Customer will return to bottle their wine with shrink wraps and labels of their choice. Custom labels may be ordered as well to make a statement, celebrate an event or simply for effect.
Let Urban Sunset Wine Company do the hard part! We'll let you take the credit!
No mess, no worries, a perfect product each time and all at a fraction of the cost of retail wines.
Let our experience guide you to create the wines you love.
Job Description
We are looking for a pleasant
Front Desk Receptonist to undertake all receptionist and clerical duties at the desk of our main entrance. You will be the "face" of the company for all visitors and will be responsible for the first impression we make.
The ideal candidate will have a friendly and easy going personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information. A customer-oriented approach is essential.
The goal is to make guests and visitors feel comfortable and valued while on our premises.
Responsibilities
- Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
- Greet and welcome guests
- Answer questions and address complaints
- Answer all incoming calls and redirect them or keep messages
- Receive letters, packages etc. and distribute them
- Prepare outgoing mail by drafting correspondence, securing parcels etc.
- Check, sort and forward emails
- Monitor office supplies and place orders when necessary
- Keep updated records and files
- Monitor office expenses and costs
- Take up other duties as assigned (travel arrangements, schedules etc.)
Qualifications
Requirements
- Proven experience as front desk representative, agent or relevant position
- Familiarity with office machines (e.g. fax, printer etc.)
- Knowledge of office management and basic bookkeeping
- Proficient in English (oral and written)
- Excellent knowledge of MS Office (especially Excel and Word)
- Strong communication and people skills
- Good organizational and multi-tasking abilities
- Problem-solving skills
- Customer service orientation
- High School diploma; additional qualifications will be a plus
Additional Information
All your information will be kept confidential according to EEO guidelines.