Architect and configure VoIP systems, IP PBX platforms, SIP trunking, hunt groups, ring strategies ... technical support * Deep expertise in IP PBX systems - 3CX, Asterisk, Cisco UCM, or similar ...
Architect and configure VoIP systems, IP PBX platforms, SIP trunking, hunt groups, ring strategies ... technical support * Deep expertise in IP PBX systems - 3CX, Asterisk, Cisco UCM, or similar ...
They are hiring a Technical Assistance Center (TAC) Agent to manage and resolve customer support ... VoIP, basic security, traceroutes) • Proficiency with Microsoft 365 tools • Able to manage ...
They are hiring a Technical Assistance Center (TAC) Agent to manage and resolve customer support ... VoIP, basic security, traceroutes) • Proficiency with Microsoft 365 tools • Able to manage ...
Technical Support Representative III
La Porte, IN · On-site
$28 - $30/hr
Handle advanced networking issues across fiber, fixed wireless, and VoIP systems. Enterprise Customer Support * Act as a front-line technical contact for enterprise and high-value customers. * Own ...
Technical Support Representative III
La Porte, IN · On-site
$28 - $30/hr
Handle advanced networking issues across fiber, fixed wireless, and VoIP systems. Enterprise Customer Support * Act as a front-line technical contact for enterprise and high-value customers. * Own ...
Technical Support
$33K - $42K/yr
In-depth knowledge of Windows 7/Windows XP support & technical troubleshooting skills Working ... VoIP telephones Excellent written and verbal business communication skills with ability to ...
Technical Support
$33K - $42K/yr
In-depth knowledge of Windows 7/Windows XP support & technical troubleshooting skills Working ... VoIP telephones Excellent written and verbal business communication skills with ability to ...
Technical Support Representative III
$28 - $30/hr
Handle advanced networking issues across fiber, fixed wireless, and VoIP systems. Enterprise Customer Support * Act as a front-line technical contact for enterprise and high-value customers. * Own ...
Technical Support Representative III
$28 - $30/hr
Handle advanced networking issues across fiber, fixed wireless, and VoIP systems. Enterprise Customer Support * Act as a front-line technical contact for enterprise and high-value customers. * Own ...
Technical Support Analyst
San Francisco, CA · On-site
$81K - $85K/yr
... technical support (including usage assistance) for all Agency users in multiple locations ... Manage, configure and deploy desktop computers, peripherals, and VoIP telephony * Diagnose ...
Technical Support Analyst
San Francisco, CA · On-site
$81K - $85K/yr
... technical support (including usage assistance) for all Agency users in multiple locations ... Manage, configure and deploy desktop computers, peripherals, and VoIP telephony * Diagnose ...
Technical Support Specialist
Houston, TX · On-site
... VoIP environment, and cell phone user support. • Resolving anti-virus/anti-spam issues on user ... technical school, or a minimum one year of related experience and/or training, or equivalent ...
Technical Support Specialist
Houston, TX · On-site
... VoIP environment, and cell phone user support. • Resolving anti-virus/anti-spam issues on user ... technical school, or a minimum one year of related experience and/or training, or equivalent ...
VoIP services * Assist agents with advanced troubleshooting and technical guidance. Required Qualifications * 3+ years of customer service or technical support experience. * 1-3 years of leadership ...
Quick apply
VoIP services * Assist agents with advanced troubleshooting and technical guidance. Required Qualifications * 3+ years of customer service or technical support experience. * 1-3 years of leadership ...
... VoIP communications. We offer voice, video, mobile and unified communications solutions for small-to medium businesses and distributed enterprises. Our business services integrate advanced phone ...
... VoIP communications. We offer voice, video, mobile and unified communications solutions for small-to medium businesses and distributed enterprises. Our business services integrate advanced phone ...
... VoIP communications. We offer voice, video, mobile and unified communications solutions for small-to medium businesses and distributed enterprises. Our business services integrate advanced phone ...
... VoIP communications. We offer voice, video, mobile and unified communications solutions for small-to medium businesses and distributed enterprises. Our business services integrate advanced phone ...
VOIP Technician
$24.03 - $26.44/hr
Serve as initial escalation point for technical support issues * Troubleshoot and report VoIP performance issues. * Responsible for resolving customer requests/issues in a timely manner. What you ...
VOIP Technician
$24.03 - $26.44/hr
Serve as initial escalation point for technical support issues * Troubleshoot and report VoIP performance issues. * Responsible for resolving customer requests/issues in a timely manner. What you ...
3CX VoIP Technician
Birmingham, AL · Hybrid
Configure SIP trunks, gateways, and network connectivity Technical Support * Provide Level 2/3 ... Experience with hosted/cloud VoIP environments * Knowledge of contact center features and call flow ...
3CX VoIP Technician
Birmingham, AL · Hybrid
Configure SIP trunks, gateways, and network connectivity Technical Support * Provide Level 2/3 ... Experience with hosted/cloud VoIP environments * Knowledge of contact center features and call flow ...
3CX VoIP Technician
Birmingham, AL · On-site
Configure SIP trunks, gateways, and network connectivity Technical Support * Provide Level 2/3 ... Experience with hosted/cloud VoIP environments * Knowledge of contact center features and call flow ...
Quick apply
3CX VoIP Technician
Birmingham, AL · On-site
Configure SIP trunks, gateways, and network connectivity Technical Support * Provide Level 2/3 ... Experience with hosted/cloud VoIP environments * Knowledge of contact center features and call flow ...
VOIP Technician
Albany, NY · On-site
$24.03 - $26.44/hr
Serve as initial escalation point for technical support issues * Troubleshoot and report VoIP performance issues. * Responsible for resolving customer requests/issues in a timely manner. What you ...
VOIP Technician
Albany, NY · On-site
$24.03 - $26.44/hr
Serve as initial escalation point for technical support issues * Troubleshoot and report VoIP performance issues. * Responsible for resolving customer requests/issues in a timely manner. What you ...
VOIP Technician
$24.03 - $26.44/hr
Serve as initial escalation point for technical support issues * Troubleshoot and report VoIP performance issues. * Responsible for resolving customer requests/issues in a timely manner. What you ...
VOIP Technician
$24.03 - $26.44/hr
Serve as initial escalation point for technical support issues * Troubleshoot and report VoIP performance issues. * Responsible for resolving customer requests/issues in a timely manner. What you ...
3CX VoIP Technician
Birmingham, AL · Hybrid
Configure SIP trunks, gateways, and network connectivity Technical Support * Provide Level 2/3 ... Experience with hosted/cloud VoIP environments * Knowledge of contact center features and call flow ...
3CX VoIP Technician
Birmingham, AL · Hybrid
Configure SIP trunks, gateways, and network connectivity Technical Support * Provide Level 2/3 ... Experience with hosted/cloud VoIP environments * Knowledge of contact center features and call flow ...
We are looking for a hands-on, technically capable Technical Support Engineer (VoIP) based in the United States to support our expanding customer base and ensure exceptional service delivery for ...
We are looking for a hands-on, technically capable Technical Support Engineer (VoIP) based in the United States to support our expanding customer base and ensure exceptional service delivery for ...
The Application Support Engineer serves as a frontline technical expert for our UCaaS and VoIP platform, delivering fast, accurate, and customer-focused support to end-users and partners. This role ...
The Application Support Engineer serves as a frontline technical expert for our UCaaS and VoIP platform, delivering fast, accurate, and customer-focused support to end-users and partners. This role ...
Technical Support Representative - Columbus Indiana
Columbus, IN · On-site
$17 - $20/hr
TECHNICAL SUPPORT REPRESENTATIVE-Columbus Indiana Pay: DOE (40 hours per week) ABOUT ISOFUSION ... VoIP services · Customer billing and invoicing support · Maintaining consistent quality and ...
Quick apply
Technical Support Representative - Columbus Indiana
Columbus, IN · On-site
$17 - $20/hr
TECHNICAL SUPPORT REPRESENTATIVE-Columbus Indiana Pay: DOE (40 hours per week) ABOUT ISOFUSION ... VoIP services · Customer billing and invoicing support · Maintaining consistent quality and ...
The Application Support Engineer serves as a frontline technical expert for our UCaaS and VoIP platform, delivering fast, accurate, and customer-focused support to end-users and partners. This role ...
Quick apply
The Application Support Engineer serves as a frontline technical expert for our UCaaS and VoIP platform, delivering fast, accurate, and customer-focused support to end-users and partners. This role ...
Internship Voip Technical Support information
See salary details
$18.10 is the 25th percentile. Wages below this are outliers.
$15.63 - $18.62
30% of jobs
$18.62 - $21.61
16% of jobs
The median wage is $22.13 / hr.
$21.61 - $24.61
24% of jobs
$25.97 is the 75th percentile. Wages above this are outliers.
$24.61 - $27.60
11% of jobs
$27.60 - $30.59
15% of jobs
$30.59 - $33.59
3% of jobs
$33.59 - $36.58
0% of jobs
$36.58 - $39.58
0% of jobs
$39.58 - $42.57
0% of jobs
$42.57 - $45.56
1% of jobs
$45.56 - $48.56
0% of jobs
$15
$24
$48
How much do internship voip technical support jobs pay per hour?
Job description
We're looking for a seasoned Client Onboarding Specialist who'll own the end-to-end onboarding journey for new clients - from initial configuration through go-live - while serving as their trusted technical advisor.
Key Responsibilities
- Own and manage the full client onboarding lifecycle across multiple concurrent accounts, from kickoff to successful adoption
- Lead onboarding sessions, technical deep-dives, and admin-level training for enterprise and SME clients
- Architect and configure VoIP systems, IP PBX platforms, SIP trunking, hunt groups, ring strategies, IVR trees, call routing logic, and cloud-based communication solutions
- Serve as the primary escalation point for Level 1 and Level 2 technical issues, including VoIP call quality degradation, one-way audio, jitter, packet loss, SIP registration failures, codec negotiation failures, and NAT traversal issues
- Perform advanced network diagnostics - LAN/WAN topology review, QoS policy configuration, VLAN segmentation, firewall rule auditing, and bandwidth analysis - to ensure optimal VoIP performance
- Lead SaaS platform onboarding including multi-tenant configuration, user provisioning at scale, SSO/SAML setup, webhook and API integrations, and role-based access control
- Translate complex client environments into clean, documented implementation plans and network topology diagrams
- Proactively identify risks during onboarding and drive resolution before they impact go-live timelines
- Build and maintain a library of onboarding SOPs, technical runbooks, integration guides, and knowledge base articles
- Act as the voice of the client internally - capturing product feedback, recurring pain points, and feature gaps for the product team
- Maintain high client satisfaction scores through ownership, transparency, and consistent follow-through
Requirements
Required Skills & Qualifications
- 5+ years of experience in client onboarding, VoIP implementation, or technical support
- Deep expertise in IP PBX systems - 3CX, Asterisk, Cisco UCM, or similar - including system administration, dial plan configuration, and trunk management
- Expert-level knowledge of VoIP protocols: SIP, RTP, SRTP, SDP - with the ability to independently read SIP traces, analyze packet captures, and isolate call flow issues
- Proven experience onboarding SaaS platforms, including user provisioning, SSO/SAML integrations, and APIs
- Solid understanding of cloud communication platforms - Twilio, Vonage, RingCentral, Zoom Phone, AWS Connect, or equivalent - and experience supporting VoIP products and PBX systems
- Experience managing enterprise-level deployments with multiple sites, complex routing requirements, and high call volumes
- Demonstrated ability to create structured documentation - network diagrams, implementation plans, SOPs, and end-user guides
- Strong client-facing communication skills - comfortable presenting to both technical teams and C-level stakeholders
- Ability to manage 10+ concurrent onboardings without dropping the ball
- Familiarity with CRM and helpdesk tools: Zendesk, Freshdesk, HubSpot, Salesforce
- Eligible to work in the United States
Nice to Have
- Experience with contact center platforms, ACD, skill-based routing, or workforce management integrations
- Exposure to CPaaS platforms and programmable voice or SMS APIs
- Certifications: CompTIA Network+, CCNA, or vendor-specific VoIP or UC certifications such as 3CX, Cisco, or Avaya
About CodeForce 360
Sourced by ZipRecruiter
CodeForce 360 started its Journey in 2010. For the last 14 years, we have emerged as a leader in technology and professional staffing industry serving fortune enterprises, all major system integrators, leading managed service providers and technology companies.
Industry
Recruiting and staffing services
Company size
201 - 500 Employees
Headquarters location
Alpharetta, GA, US
Year founded
2010