1

Internship Voip Technical Support Jobs (NOW HIRING)

This position provides remote and onsite technical support, resolves telecommunications issues ... Configure and maintain VOIP platforms, SIP trunks, PBX systems, Teams Phone, call queues, auto ...

Position Summary The VOIP Systems Technician is responsible for deploying, supporting ... This position provides remote and onsite technical support, resolves telecommunications issues ...

Provide technical support to end-users, addressing their questions, training them on system ... • Internship to hire, Specialist Sales Roles, Named Account Management, Sales and Branch ...

Be Seen First

Provide Level I technical support for PCs, printers, mobile devices, and VoIP phones * Troubleshoot network and internet connectivity issues * Assist users with password resets, account creation ...

This position provides remote and onsite technical support, resolves telecommunications issues ... Configure and maintain VOIP platforms, SIP trunks, PBX systems, Teams Phone, call queues, auto ...

... VoIP, CCTV, and other ancillary systems - Adhere to organizational asset, change, problem, and ... technical abilities - Skilled and experienced supporting desktops, laptops, servers, printers ...

The Technical Support division provides inbound phone support for AMA TechTel's diverse line of ... Wireless/VOIP * Hosted Phone System * Fiber * POTS * DSL You'll also be responsible for reporting ...

The Technical Support division provides inbound phone support for AMA TechTel's diverse line of ... Wireless/VOIP * Hosted Phone System * Fiber * POTS * DSL You'll also be responsible for reporting ...

Troubleshoot Wi-Fi and VoIP related issues. New installation setup - data and/or voice. Resolve ... Technical Support role. $21 - $21 an hour Benefits: 401(k) 401(k) matching Dental insurance ...

Troubleshoot Wi-Fi and VoIP related issues. New installation setup - data and/or voice. Resolve ... Technical Support role. Benefits: 401(k) 401(k) matching Dental insurance Employee assistance ...

Troubleshoot Wi-Fi and VoIP related issues. New installation setup - data and/or voice. Resolve ... Technical Support role. $21 - $21 an hour Benefits: 401(k) 401(k) matching Dental insurance ...

Job Title: Technical Support (Onsite) Location: Detroit, MI Duration: 3 Months+ Note Position ... Prior experience with VoIP, audiovisual equipment setup and operation preferred * Proven technical ...

GU · On-site

We are seeking a hands-on Technical Support Specialist to support client. You will help keep ... Support telecommunications coordination, including legacy landlines, VoIP, telephone line drops ...

New

Showing results 21-40

Internship Voip Technical Support information

See salary details

$15

$24

$48

How much do internship voip technical support jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for internship voip technical support in the United States is $24.41, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $27.40 per hour, depending on experience, location, and employer.
More about Internship Voip Technical Support jobs
What cities are hiring for Internship Voip Technical Support jobs? Cities with the most Internship Voip Technical Support job openings:
What are the most commonly searched types of Voip Technical Support jobs? The most popular types of Voip Technical Support jobs are:
What states have the most Internship Voip Technical Support jobs? States with the most job openings for Internship Voip Technical Support jobs include:
What job categories do people searching Internship Voip Technical Support jobs look for? The top searched job categories for Internship Voip Technical Support jobs are:

VOIP Systems Technician

Joink CTI

Terre Haute, IN • On-site

Full-time

Posted 14 days ago


Job description

Job Type
Full-time
Description
Position Summary
The VOIP Systems Technician is responsible for deploying, supporting, troubleshooting, and maintaining VOIP and Unified Communications solutions for multiple managed services clients. This position provides remote and onsite technical support, resolves telecommunications issues, manages system configurations, and ensures service delivery meets established Service Level Agreements (SLAs). The technician will work closely with clients, carriers, vendors, and internal engineering teams to deliver reliable voice communication services and exceptional customer experiences.
Essential Duties and Responsibilities
  • Provide Tier I and Tier II support for hosted, cloud-based, and on-premise VOIP environments.
  • Troubleshoot voice quality issues including latency, jitter, packet loss, one-way audio, and call routing failures.
  • Configure and maintain VOIP platforms, SIP trunks, PBX systems, Teams Phone, call queues, auto attendants, hunt groups, voicemail, and user extensions.
  • Respond to and resolve client service requests through the MSP ticketing system.
  • Meet or exceed established service level agreements (SLAs) for response and resolution times.
  • Perform moves, adds, changes, and deletions (MACDs) for client phone systems.
  • Assist with VOIP deployments, upgrades, migrations, and onboarding projects.
  • Coordinate with carriers, internet service providers, and telecommunications vendors to resolve service issues.
  • Work with network engineers to identify and resolve network-related voice performance issues.
  • Monitor system alerts and proactively identify service-impacting problems.
  • Document troubleshooting activities, network diagrams, configurations, and client environments.
  • Educate clients on system functionality and best practices.
  • Participate in an on-call support rotation as required.
  • Maintain a high level of customer satisfaction through effective communication and timely issue resolution.

Required Qualifications
Education & Experience
  • Associate degree in Information Technology, Telecommunications, Networking, or related field, or equivalent experience.
  • 2-5 years of experience supporting VOIP or Unified Communications systems.
  • Previous experience in an MSP, telecommunications provider, or customer-facing technical support environment preferred.

Technical Skills
  • Knowledge of:
  • SIP
  • RTP
  • TCP/IP
  • DNS
  • DHCP
  • VLANs
  • QoS
  • Routing and Switching

  • Experience supporting VOIP platforms such as:
  • Microsoft Teams Phone
  • RingCentral
  • Zoom Phone
  • 8x8
  • Mitel
  • Cisco
  • Avaya

  • Experience with SIP trunking and carrier provisioning.
  • Familiarity with network troubleshooting tools and packet analysis.
  • Experience using PSA/ticketing systems such as ConnectWise, Autotask, HaloPSA, or similar.

Core Competencies
  • Customer service orientation.
  • Strong verbal and written communication skills.
  • Ability to explain technical concepts to non-technical users.
  • Exceptional troubleshooting and problem-solving abilities.
  • Strong documentation habits.
  • Ability to manage multiple clients and priorities simultaneously.
  • Self-motivated with the ability to work independently in a fast-paced MSP environment.

Preferred Certifications
  • CompTIA Cloud+
  • CCNP
  • CompTIA VoIP Certification

Success Measures
  • SLA compliance and ticket performance.
  • Client satisfaction scores.
  • First-call resolution rates.
  • Documentation quality and accuracy.
  • Successful implementation and migration projects.
  • Reduction of recurring telecommunications issues.