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Assistant Director of Undergraduate Student Careers
Job no: 509765
Work type: Staff
Location: Amherst
Categories: Academic Advising & Services, Hybrid, Manning College of Information and Computer Sciences, Full Time, PSU A
Title: Assistant Director of Undergraduate Student Careers
Executive Area: Academic Affairs
College/School/MBU: College of Information & Computer Sciences
Department: Computer Science
Work Location: Amherst
Schedule: Full Time
Work Arrangement: Hybrid
Job Summary
The Assistant Director of Undergraduate Student Careers supports CICS Careers' mission of helping undergraduate students discover, explore, and pursue professional experiences, as part of an entrepreneurial, student-centric team. Along with other CICS Careers staff members, they collaborate with the CICS community of employers, UMass staff and faculty, and a growing network of alumni to benefit CICS undergraduate students.
Essential Functions
Develops specialized, scalable resources to prepare current undergraduate students and alumni for internship opportunities and careers. Collaborates with CICS undergraduate academic advising, Office of Global Affairs, and other UMass career centers on strategic initiatives and resources.
Provides personalized career coaching to undergraduate students. Discusses internship and job search strategies based on industry trends and encourages career exploration. Develops individualized career plans and facilitates individual career development skills.
Mentors and co-manages career developer student staff. Assists with student staff recruiting and onboarding, and continuously trains the team on career development and coaching methods and best practices.
Advises faculty and staff regarding computer science, artificial intelligence, and data science employment and occupational trends and implications for graduates. Encourages faculty to support career exploration and development of undergraduate students.
Contributes to comprehensive career data collection, analysis, and reporting in collaboration with other members of CICS Careers.
Co-manages the career development software and recommends technology and process updates.
Identifies access and barrier issues limiting the participation and success of students from underrepresented backgrounds and collaborates to design and implement steps to advance participation and career success of all students.
Develops content for marketing of CICS Careers resources and programming and promotes through a variety of channels to increase undergraduate student engagement, satisfaction, and outcomes. Creates innovative ways to spotlight student success stories.
Facilitates employer recruitment of undergraduate students by building and maintaining relationships with alumni, recruiters and hiring managers. Facilitates mentorship opportunities between students and alumni.
Plans, organizes, and attends career events including networking socials, career fairs, employer tech talks, class visits, and workshops to form personal connections with undergraduate students and promote CICS Careers services. Collaborates with student organizations, CICS undergraduate academic advising, and other career centers on campus.
Other Functions
Performs other duties as assigned in support of the mission and goals of the Manning College of Information and Computer Sciences and the University and to meet business needs.
Minimum Qualifications
Bachelor's Degree and two (2) years of related professional experience (e.g., career counseling, advising, consulting, recruiting, entrepreneurship, education, STEM, etc.)
or
a Master's Degree in Higher Education, Student Counseling, or a related field.
The ability to think through problems, organize and seek out data/information, identify key factors and underlying causes, and generate solutions.
Strong organizational skills and attention to detail with the ability to complete assignments by the established deadline, balancing the demands of concurrent and potentially competing projects.
Ability to work both independently and to be part of an effective team with a highly cooperative and collaborative work style. Adaptability and willingness to take on a variety of tasks related to the successful operation and administration of CICS Careers.
Strong interpersonal skills with the ability to interact effectively and create and maintain trusted relationships.
Independent initiative with the ability to stay on task and work productively with minimal supervision or guidance.
Strong written and verbal communication skills. Ability to understand and follow complex oral and written instructions.
Ability to exercise sound judgment and maintain confidentiality.
Strong technology skills including professional-level competency with email, calendars, word processing, spreadsheets, and databases. The ability to quickly learn and use a variety of technology such as LinkedIn, Google Drive, Slack, Qualtrics, and Trello.
Ability to periodically travel within the U.S. for conferences, employer site visits, and special events.
Understands responsibilities with respect to Title IX, Clery, and other compliance requirements.
Preferred Qualifications
Master's Degree in Higher Education, Student Counseling, or a related field.
At least five (5) years of related or transferable professional experience.
Additional Details
This position is subject to final budgetary and administrative approval.
Working Conditions
Work is performed in a standard office or indoor university environment and involves minimal physical exertion.
Work Schedule and Work Arrangement
Monday - Friday within standard working hours.
This position has the opportunity for a hybrid work schedule, which is defined by the University as an arrangement where an employee's work is regularly performed at a location other than the campus workspace for a portion of the week. As this position falls within the Professional Staff Union, it is subject to the terms and conditions of the Professional Staff Union collective bargaining agreement.
Salary Information
Pay Grade: PSSAP Grade 26
Click here to view the Professional Staff Hiring Ranges
Special Instructions for Applicants
Along with the online application, please submit a resume. References will be checked at the finalist stage. Please be prepared to provide the names and contact information for three (3) professional references.
This position will remain open for the time period required by any applicable collective bargaining agreement and will continue until a suitable candidate pool is identified. Interested applicants are strongly encouraged to apply early.
Advertised: 25 Aug 2026 Eastern Daylight Time
Applications close: 25 Oct 2026 Eastern Daylight Time
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