Familiarity with remote support tools and knowledge management systems. * Understanding of supportability engineering and self-service experiences. * Experience using customer feedback and support ...
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In depth knowledge of coordinate systems and projections. * Industry experience in power generation ... Ability to work independently and manage multiple tasks simultaneously. * Willingness to adapt to ...
In depth knowledge of coordinate systems and projections. * Industry experience in power generation ... Ability to work independently and manage multiple tasks simultaneously. * Willingness to adapt to ...
Senior Remote Sensing Technician
Raleigh, NC · On-site +1
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Senior Remote Sensing Technician
Raleigh, NC · On-site +1
In depth knowledge of coordinate systems and projections. * Industry experience in power generation ... Ability to work independently and manage multiple tasks simultaneously. * Willingness to adapt to ...
Student Internship - HR Intern, Talent Acquisition (Remote, Morrisville, NC Based)
Morrisville, NC · On-site +1
$14 - $18.75/hr
This role supports core HR functions, including recruiting coordination, document management, and ... Knowledge, Skills, & Abilities * Proficient in Microsoft Office, including PowerPoint and Excel.
Student Internship - HR Intern, Talent Acquisition (Remote, Morrisville, NC Based)
Morrisville, NC · On-site +1
$14 - $18.75/hr
This role supports core HR functions, including recruiting coordination, document management, and ... Knowledge, Skills, & Abilities * Proficient in Microsoft Office, including PowerPoint and Excel.
Student Internship - HR Intern, Talent Acquisition (Remote, Morrisville, NC Based)
Morrisville, NC · On-site +1
$14 - $18.75/hr
This role supports core HR functions, including recruiting coordination, document management, and ... Knowledge, Skills, & Abilities * Proficient in Microsoft Office, including PowerPoint and Excel.
Student Internship - HR Intern, Talent Acquisition (Remote, Morrisville, NC Based)
Morrisville, NC · On-site +1
$14 - $18.75/hr
This role supports core HR functions, including recruiting coordination, document management, and ... Knowledge, Skills, & Abilities * Proficient in Microsoft Office, including PowerPoint and Excel.
... internship/practicum year) * Experience participating in IEP meetings, acting as case manager, and ... Working knowledge of technology, such as headphones and personal computers * Nationally Certified ...
Quick apply
... internship/practicum year) * Experience participating in IEP meetings, acting as case manager, and ... Working knowledge of technology, such as headphones and personal computers * Nationally Certified ...
The job is 100% remote; the duration is 6 months with a possibility of extension. Background ... Oversees knowledge management activities of the delivery team using knowledge server or comparable ...
Quick apply
The job is 100% remote; the duration is 6 months with a possibility of extension. Background ... Oversees knowledge management activities of the delivery team using knowledge server or comparable ...
North Carolina (remote) - Occupational therapist
Apex, NC · Remote
$40 - $48/hr
Minimum of 1 year of experience working in a school setting, excluding the internship year ... Working knowledge of technology, such as headphones and personal computers * Owns a reliable ...
Quick apply
North Carolina (remote) - Occupational therapist
Apex, NC · Remote
$40 - $48/hr
Minimum of 1 year of experience working in a school setting, excluding the internship year ... Working knowledge of technology, such as headphones and personal computers * Owns a reliable ...
Customer Support Team Lead
Raleigh, NC · On-site +1
Familiarity with AI-powered support tools, knowledge management, and proactive support strategies ... Flexible PTO and remote-first work environment * Professional development and leadership training
Customer Support Team Lead
Raleigh, NC · On-site +1
Familiarity with AI-powered support tools, knowledge management, and proactive support strategies ... Flexible PTO and remote-first work environment * Professional development and leadership training
SAS Project Manager
Raleigh, NC · Remote
Remote in US Technical Skills: PMP Certified, NOT PM's that have managed networking\hardware ... Oversees knowledge management activities of the delivery team using knowledge server or comparable ...
Quick apply
SAS Project Manager
Raleigh, NC · Remote
Remote in US Technical Skills: PMP Certified, NOT PM's that have managed networking\hardware ... Oversees knowledge management activities of the delivery team using knowledge server or comparable ...
Familiarity with AI-powered support tools, knowledge management, and proactive support strategies ... Flexible PTO and remote-first work environment * Professional development and leadership training
Quick apply
Familiarity with AI-powered support tools, knowledge management, and proactive support strategies ... Flexible PTO and remote-first work environment * Professional development and leadership training
Special Projects & Initiatives Intern
Raleigh, NC · Remote
$2.4K/wk
Exposure to e-commerce management, retail merchandising, and vendor coordination * Opportunities to ... Remote * Timing: September 28, 2026 - December 18, 2026 Benefits & Compensation * Stipend of $2,430 ...
Quick apply
Special Projects & Initiatives Intern
Raleigh, NC · Remote
$2.4K/wk
Exposure to e-commerce management, retail merchandising, and vendor coordination * Opportunities to ... Remote * Timing: September 28, 2026 - December 18, 2026 Benefits & Compensation * Stipend of $2,430 ...
... management of their health through continuous care programs like Remote Patient Monitoring and ... Proficient knowledge, skill, and interest in basic computer skills * Proficient in problem solving ...
... management of their health through continuous care programs like Remote Patient Monitoring and ... Proficient knowledge, skill, and interest in basic computer skills * Proficient in problem solving ...
... management of their health through continuous care programs like Remote Patient Monitoring and ... Proficient knowledge, skill, and interest in basic computer skills * Proficient in problem solving ...
Quick apply
... management of their health through continuous care programs like Remote Patient Monitoring and ... Proficient knowledge, skill, and interest in basic computer skills * Proficient in problem solving ...
This is a remote based role in North America that will support the risk review process in our ... management within a manufacturing environment. * Business knowledge, divided into: i) Technical, to ...
This is a remote based role in North America that will support the risk review process in our ... management within a manufacturing environment. * Business knowledge, divided into: i) Technical, to ...
Distribution Engineer (remote)
Raleigh, NC · On-site +1
Reporting to the Manager, Distribution Engineering. This position is a remote position or is a ... Knowledge of CSA/IEC/NESC/IEEE Standards and Codes and major utility Engineering Standards
Distribution Engineer (remote)
Raleigh, NC · On-site +1
Reporting to the Manager, Distribution Engineering. This position is a remote position or is a ... Knowledge of CSA/IEC/NESC/IEEE Standards and Codes and major utility Engineering Standards
Distribution Engineer (remote)
Raleigh, NC · On-site +1
Reporting to the Manager, Distribution Engineering. This position is a remote position or is a ... Knowledge of CSA/IEC/NESC/IEEE Standards and Codes and major utility Engineering Standards
Distribution Engineer (remote)
Raleigh, NC · On-site +1
Reporting to the Manager, Distribution Engineering. This position is a remote position or is a ... Knowledge of CSA/IEC/NESC/IEEE Standards and Codes and major utility Engineering Standards
Distribution Engineer (remote)
Raleigh, NC · On-site +1
Reporting to the Manager, Distribution Engineering. This position is a remote position or is a ... Knowledge of CSA/IEC/NESC/IEEE Standards and Codes and major utility Engineering Standards
Distribution Engineer (remote)
Raleigh, NC · On-site +1
Reporting to the Manager, Distribution Engineering. This position is a remote position or is a ... Knowledge of CSA/IEC/NESC/IEEE Standards and Codes and major utility Engineering Standards
Distribution Engineer (remote)
Raleigh, NC · On-site +1
Reporting to the Manager, Distribution Engineering. This position is a remote position or is a ... Knowledge of CSA/IEC/NESC/IEEE Standards and Codes and major utility Engineering Standards
Distribution Engineer (remote)
Raleigh, NC · On-site +1
Reporting to the Manager, Distribution Engineering. This position is a remote position or is a ... Knowledge of CSA/IEC/NESC/IEEE Standards and Codes and major utility Engineering Standards
Distribution Engineer (remote)
Raleigh, NC · On-site +1
Reporting to the Manager, Distribution Engineering. This position is a remote position or is a ... Knowledge of CSA/IEC/NESC/IEEE Standards and Codes and major utility Engineering Standards
Distribution Engineer (remote)
Raleigh, NC · On-site +1
Reporting to the Manager, Distribution Engineering. This position is a remote position or is a ... Knowledge of CSA/IEC/NESC/IEEE Standards and Codes and major utility Engineering Standards
Internship Remote Knowledge Management information
See Raleigh, NC salary details
$8.88 - $10.18
2% of jobs
$10.18 - $11.47
2% of jobs
$11.47 - $12.77
3% of jobs
$12.77 - $14.06
17% of jobs
$14.14 is the 25th percentile. Wages below this are outliers.
$14.06 - $15.36
18% of jobs
The median wage is $16.05 / hr.
$15.36 - $16.65
16% of jobs
$16.65 - $17.95
11% of jobs
$18.36 is the 75th percentile. Wages above this are outliers.
$17.95 - $19.25
20% of jobs
$19.25 - $20.54
6% of jobs
$20.54 - $21.84
3% of jobs
$21.84 - $23.13
2% of jobs
$8
$16
$23
How much do internship remote knowledge management jobs pay per hour?
As of Aug 25, 2026, the average hourly pay for internship remote knowledge management in Raleigh, NC is $16.82, according to ZipRecruiter salary data. Most workers in this role earn between $14.04 and $18.70 per hour, depending on experience, location, and employer.
What is the difference between Internship Remote Knowledge Management vs Internship Remote Content Management?
| Aspect | Internship Remote Knowledge Management | Internship Remote Content Management |
|---|---|---|
| Credentials | Basic knowledge of information systems, communication skills | Basic understanding of content creation, editing skills |
| Work Environment | Remote, collaborative with teams managing information systems | Remote, focused on content production and publishing |
| Industry Usage | Used across industries for managing organizational knowledge | Common in media, marketing, and publishing sectors |
| Search & Comparison Intent | Understanding roles related to knowledge organization | Comparing roles focused on content creation and management |
Internship Remote Knowledge Management involves organizing, storing, and sharing organizational information, often working with knowledge bases and information systems. In contrast, Internship Remote Content Management focuses on creating, editing, and publishing digital content. Both roles are remote and industry-wide but serve different functions within organizations.
What are the most commonly searched types of Remote Knowledge Management jobs in Raleigh, NC?
The most popular types of Remote Knowledge Management jobs in Raleigh, NC are:
What are popular job titles related to Internship Remote Knowledge Management jobs in Raleigh, NC?
For Internship Remote Knowledge Management jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Internship Remote Knowledge Management jobs in Raleigh, NC look for?
The top searched job categories for Internship Remote Knowledge Management jobs in Raleigh, NC are:
- Internship For Highschool Students
- College Students Summer Internships
- Internship Summer Aviation Internships
- Economics Internships
- Undergraduate Dental Summer Internships
- Summer Internship
- Summer Hospitality Internship Program
- Hospitality Management Internship
- Business Management Internships
- Online Coding Internship
Product Manager - Active IQ
Morrisville, NC • Remote
NetApp •
IT Services • 10K+ employees10,000+ employees
9.4
Based on 5 frontline employees who took The Breakroom Quiz
2nd of 496 rated business services
Great coworkers
Good employer
Respectful managers
Full-time
Posted 10 days ago
Job description
Job Summary
About the Role
We're seeking an experienced Product Manager passionate about transforming the technical support experience through workflow automation, intelligent tooling, and deep operational empathy. This execution-focused role centers on making support engineers more effective, automating end-to-end support case workflows, and leveraging support data to continuously improve the customer and engineer experience. You'll own the tools, platforms, and processes that power our support organization ensuring supportability is built into everything we deliver.
Job Requirements
- Understand technical support engineer workflows and identify improvement opportunities.
- Drive evolution of remote support tools and support platforms.
- Leverage AutoSupport, telemetry, and diagnostic data to improve proactive support and resolution speed.
- Design and optimize support workflows, tooling, and data access.
- Lead end-to-end workflow automation across support case management.
- Define and track supportability metrics including MTTR, automation coverage, productivity, and adoption.
- Partner with engineering to build products with strong diagnosability, logging, and supportability.
- Promote a design-for-supportability mindset across teams.
- Identify AI/ML opportunities for routing, diagnostics, root cause analysis, and knowledge retrieval.
Customer Experience
- Understand customer journeys throughout the support lifecycle.
- Translate support trends and customer feedback into product improvements.
- Improve self-service, knowledge management, and support experiences.
- Monitor customer metrics including CSAT, CES, NPS, and first-contact resolution.
- Create closed-loop feedback processes between customers, support, and product teams.
Security & Compliance
- Ensure support tools and data handling comply with security and privacy standards.
- Partner with security and legal teams on governance and access controls.
- Implement secure-by-default support tooling practices.
Agile Collaboration
- Support agile squads delivering automation and customer experience initiatives.
- Create user stories, requirements, and backlog priorities.
- Partner with Product Owners and Scrum Masters to deliver incrementally.
- Drive data-informed decision making and operational excellence.
Cross-Functional Leadership
- Connect support operations, engineering, data, and customer experience teams.
- Communicate insights and automation opportunities to leaders and stakeholders.
- Align tooling strategy and platform investments across organizations.
Required Qualifications
- 9-12 years of relevant experience with 8+ years in Product Management.
- Experience supporting technical support or service organizations.
- Proven success driving workflow automation and operational efficiency.
- Experience managing support tools, platforms, or diagnostic applications.
- Strong analytical and data-driven decision-making skills.
- Experience with Jira, Confluence, agile practices, and backlog management.
- Track record improving engineer productivity and customer satisfaction.
Preferred Qualifications
- Experience with telemetry platforms and proactive support models.
- Knowledge of AI-assisted diagnostics, intelligent routing, and automation.
- Familiarity with remote support tools and knowledge management systems.
- Understanding of supportability engineering and self-service experiences.
- Experience using customer feedback and support KPIs to drive improvements
Education
- Bachelor's degree in Technical Communication, English, Computer Science, Information Science, Engineering, or a related field, or equivalent experience.
About NetApp
Sourced by ZipRecruiter
The NetApp portfolio of leading data, application, and storage solutions helps organizations manage applications and data everywhere across hybrid multicloud environments. Our 30 years of innovation have made us the proven leader in all-flash storage. We have the only enterprise-grade storage OS available natively on the world’s biggest public clouds. Our data services offer the best security and protection in the industry. We have CloudOps services that will revolutionize how you work in the cloud. And that’s just scratching the surface. In a world of hybrid multicloud complexity, we envision a better IT experience—an evolved cloud state where on-premises and cloud environments are united as one, always delivering simplicity, security, savings, and sustainability. To get you there, we build solutions that drive faster innovation wherever your data and applications live, with unified management and AI-driven optimization. No walled gardens. No lock-in. You get the freedom to do what’s best for your business today and the flexibility to adapt to whatever tomorrow throws at you.
Industry
It services
Company size
10,000+ Employees
Headquarters location
Sunnyvale, CA, US
