ZipRecruiter

Log In

2

Internship Remote Email Chat Support Jobs (NOW HIRING)

Essence Journey

Remote Client Support Specialist

Kissimmee, FL · Remote

$16 - $21.50/hr

Essence Journey is seeking a motivated Remote Customer Support Associate to join its expanding team ... Responsibilities include supporting clients via email, chat, and phone, as well as maintaining ...

Essence Journey

Remote Customer Support Associate

Anaheim, CA · Remote

$18.25 - $25/hr

Remote Customer Support Associate We are seeking a motivated and reliable Remote Customer Support ... Provide timely, professional support to clients via email, chat, and phone * Assist with scheduling ...

Essence Journey

Remote Customer Support Associate

Chicago, IL · Remote

$18 - $24.75/hr

Remote Customer Support Associate We are seeking a motivated and reliable Remote Customer Support ... Provide timely, professional support to clients via email, chat, and phone * Assist with scheduling ...

Essence Journey

$16.25 - $22.25/hr

Remote Customer Support Associate We are seeking a motivated and reliable Remote Customer Support ... Provide timely, professional support to clients via email, chat, and phone * Assist with scheduling ...

Essence Journey

$16.25 - $22.25/hr

Remote Customer Support Associate We are seeking a motivated and reliable Remote Customer Support ... Provide timely, professional support to clients via email, chat, and phone * Assist with scheduling ...

Essence Journey

Remote Customer Support Associate

Miami, FL · Remote

$16.75 - $23/hr

Remote Customer Support Associate We are seeking a motivated and reliable Remote Customer Support ... Provide timely, professional support to clients via email, chat, and phone * Assist with scheduling ...

Essence Journey

Remote Customer Support Associate

Miami, FL · Remote

$16.75 - $23/hr

Remote Customer Support Associate We are seeking a motivated and reliable Remote Customer Support ... Provide timely, professional support to clients via email, chat, and phone * Assist with scheduling ...

Essence Journey

Remote Customer Support Associate

Passaic, NJ · Remote

$18 - $24.75/hr

Remote Customer Support Associate We are seeking a motivated and reliable Remote Customer Support ... Provide timely, professional support to clients via email, chat, and phone * Assist with scheduling ...

Essence Journey

$16.25 - $22.25/hr

Remote Customer Support Associate We are seeking a motivated and reliable Remote Customer Support ... Provide timely, professional support to clients via email, chat, and phone * Assist with scheduling ...

Essence Journey

$16.25 - $22.25/hr

Remote Customer Support Associate We are seeking a motivated and reliable Remote Customer Support ... Provide timely, professional support to clients via email, chat, and phone * Assist with scheduling ...

Essence Journey

$16.25 - $22.25/hr

Remote Customer Support Associate We are seeking a motivated and reliable Remote Customer Support ... Provide timely, professional support to clients via email, chat, and phone * Assist with scheduling ...

next page

Showing results 1-20

People also search for

All JobsInternship Remote Email Chat Support Jobs

Internship Remote Email Chat Support information

See salary details

$8

$16

$22

How much do internship remote email chat support jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for internship remote email chat support in the United States is $16.76, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.51 per hour, depending on experience, location, and employer.
More about Internship Remote Email Chat Support jobs
What cities are hiring for Internship Remote Email Chat Support jobs? Cities with the most Internship Remote Email Chat Support job openings:
What are the most commonly searched types of Remote Email Chat Support jobs? The most popular types of Remote Email Chat Support jobs are:
What states have the most Internship Remote Email Chat Support jobs? States with the most job openings for Internship Remote Email Chat Support jobs include:
What job categories do people searching Internship Remote Email Chat Support jobs look for? The top searched job categories for Internship Remote Email Chat Support jobs are:
Internship Remote Email Chat Support jobs near you
Tier 1 Technical Support Representative (REMOTE IOWA)

Tier 1 Technical Support Representative (REMOTE IOWA)

Aureon

Cedar Rapids, IA • Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago

Aureon rating

4.5

Company rating: 4.5 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

199th of 203 rated it services

Job description

Job Responsibilities:

  • Inbound Telephone Support – perform telephone support as scheduled. Ensure that customer questions are answered completely in a professional, caring and responsive manner, commitments to perform research and follow-up are completed, open issues are resolved and each contact -- including information and resolution achieved -- is logged in the appropriate ticketing system.
  • E-mail & Chat Support – perform as scheduled. Answer and complete all assigned messages or contacts; ensure that all customer questions and issues are addressed in the reply. Properly enter customer information and resolution in the appropriate ticketing system.
  • Skill improvement – continually strive to improve the cognitive and customer service skills necessary to perform the job. This includes proficiency with supported products, demonstrated problem solving ability and excellent verbal and written communication skills. Ability to read, review and understand support resources provided by the contact center and its clients. Attend all training classes and complete any exercises assigned.
  • Assist and educate customers with inquiries related to both software and hardware, account management, installation, and best practices
  • Focus on quality and customer satisfaction
  • Clear and thorough documentation of customer interactions required
  • Support inquiries include questions related to – Hardware, Software, Wireless communications, OTAP (Over-the-Air-Programming), Account management (billing), Upgrades, Online orders and Industry events
  • Willing to fiercely advocate on behalf of and represent the Voice of the Customer
  • Research and prepare detailed escalations to second level support
  • Review, manage and follow up on open issues as needed
  • Project work that includes long and short-term initiatives

What can Aureon offer you?

  • Opportunities for professional growth, development, and advancement within the organization
  • 100% remote working employment model
  • Shift differential pay applied to evening and weekend shifts
  • Comprehensive training on hardware and software applications for qualified applicants
  • Knowledge and experience relating to basic computer applications
  • Competitive compensation and full benefits package for full-time employees
  • Health, Dental, Vision, and Life Insurance Plans, 401K, and PTO

Required Education:

  • High school or equivalent

Required Skills:

  • Excellent interpersonal skills to establish and maintain effective relationships with customers, employees, superiors and business contacts in a professional and courteous manner
  • Excellent written and oral communication skills, including strong listening skills
  • Intermediate to advanced computer skills with emphasis on Internet knowledge
  • 1-2 years experience troubleshooting hardware and/or software, either remotely or onsite
  • Experience working in a customer Support Center
  • Experience working with Mobile Communications
  • Experience working with Transportation
  • Accounting or accounts receivable experience is a huge plus
  • Must exhibit dependability, adaptability and flexibility
  • Ability to diagnose and troubleshoot issues
  • Basic math skills
  • Creative thinking and reasoning ability

WORKING CONDITIONS AND PHYSICAL REQUIREMENTS:

  • Primarily indoor work primarily in office environment
  • Frequent utilization of manual dexterity and visualizing of computer screen
  • No unusual physical requirements

Remote, Technical Support Representative, Contact Center, TSR, Technical Customer Support Representative, Inbound, Help Desk

Apply