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Internship Remote Email Chat Support Jobs in Baltimore, MD

Remote Customer Service Specialist

Baltimore, MD · On-site +1

$17 - $22.25/hr

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

... phones, email, chat, self-service, ticket triage, issue resolution, escalation, customer ... Ensures the operation can process 150,000+ annual tickets, support 8 a.m.-8 p.m. Monday through ...

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Internship Remote Email Chat Support information

See Baltimore, MD salary details

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How much do internship remote email chat support jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for internship remote email chat support in Baltimore, MD is $16.65, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $18.41 per hour, depending on experience, location, and employer.

What are the most commonly searched types of Remote Email Chat Support jobs in Baltimore, MD?

The most popular types of Remote Email Chat Support jobs in Baltimore, MD are:

Chat Support Specialist (Remote)

Schafer Manufacturing Co

Baltimore, MD • Remote

Full-time

Posted yesterday

New


Job description

Schafer Manufacturing Co is seeking a Chat Support Specialist to join our team. As a Chat Support Specialist, you will be responsible for providing excellent customer service and technical support to our clients via online chat. This position is fully remote and offers a flexible work schedule.

Key Responsibilities:
  • Respond to customer inquiries and provide support via online chat
  • Troubleshoot technical issues and provide solutions
  • Escalate complex issues to the appropriate department
  • Document customer interactions and resolutions
  • Maintain a high level of customer satisfaction
  • Collaborate with team members to improve processes and customer experience
Qualifications:
  • Excellent communication skills, both written and verbal
  • Strong problem-solving abilities
  • Ability to work independently and collaboratively in a remote environment
  • Knowledge of manufacturing processes is a plus

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