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Internship Remote Customer Experience Analyst Jobs in Rochester, NY

... experience, optimize product features, and iterate based on user feedback to drive growth. Customer ... Collect and analyze data to gain insights into user behaviour, product usage, and marketing ...

... experience, optimize product features, and iterate based on user feedback to drive growth. Customer ... Collect and analyze data to gain insights into user behaviour, product usage, and marketing ...

Senior Counsel - Remote

Rochester, NY ยท Remote

$140 - $400/hr

... customer's project. In this role, you'll apply your expertise to help train next-generation AI ... No prior experience in AI is required -- your domain knowledge is what matters. This opportunity is ...

Your customers aren't just the individuals using your product. They are the driving factor in your ... This is a remote-first role with occasional (~1x month) travel. Responsibilities and Duties:

Your customers aren't just the individuals using your product. They are the driving factor in your ... This is a remote-first role with occasional (~1x month) travel. Responsibilities and Duties:

... customer's project. In this role, you'll apply your expertise to help train next-generation AI ... No prior experience in AI is required -- your domain knowledge is what matters. This opportunity is ...

... customer's project. In this role, you'll apply your expertise to help train next-generation AI ... No prior experience in AI is required -- your domain knowledge is what matters. This opportunity is ...

Principal Analyst, MRO

Rochester, NY ยท On-site +1

$139K - $259K/yr

Rockwall, TX; Remote; or Rochester, NY Job Schedule: 9/80: Employees work 9 out of every 14 days ... Build strong internal & external customer relationships by aligning system solutions to our ...

... customer project. In this role, you'll apply your expertise to help train next-generation AI ... experience in AI is required -- your domain knowledge is what matters. Scope of Work * Analyze and ...

Whether you're an experienced professional, a recent college graduate or somewhere in between, IDEX ... Remote Who is IDEX Health & Science (IH&S)? As a business unit of IDEX Corporation, IH&S has a long ...

Strong organizational, analytical, and project management abilities. * Experience with Salesforce ... Fully remote role * Medical benefits

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Remote Travel Customer Service Representative

Rudyb Travel

Rochester, NY โ€ข Remote

$15.75 - $21.50/hr

Full-time

Posted 14 days ago


Job description

About the job

About The Role

Rudyb Travel is seeking a Travel Customer Service Representative (Remote) to support clients throughout every stage of their travel journey. In this client-facing role, you will serve as a trusted point of contactโ€”from initial booking through post-trip follow-upโ€”ensuring a seamless, personalized, and high-quality experience.

This role is ideal for someone who is detail-oriented, service-driven, and passionate about travel, hospitality, and delivering exceptional customer experiences.

Key Responsibilities

  • Respond promptly and professionally to client inquiries via phone, email, and messaging platforms
  • Assist with luxury and leisure travel bookings, including changes, cancellations, and special requests
  • Provide accurate and timely information regarding destinations, travel requirements, and agency policies
  • Coordinate booking details and confirm itineraries to ensure accuracy and client satisfaction
  • Proactively follow up with clients before and after travel to ensure a positive experience
  • Address client concerns with empathy, professionalism, and solution-oriented thinking
  • Maintain accurate documentation and update booking systems as required

Qualifications & Skills

  • Excellent verbal and written communication skills
  • Customer service experience (travel, hospitality, or service-related experience preferred)
  • Strong organizational skills and attention to detail
  • Comfortable using technology and learning new systems and booking platforms
  • Reliable, proactive, and able to manage multiple client requests efficiently
  • Genuine interest in travel and helping clients plan memorable experiences

What We Offer

  • 100% remote work environment
  • Flexible scheduling options
  • Opportunities for professional growth within the company
  • Access to travel perks and industry-related discounts
  • Supportive team culture with ongoing training and development

Apply Today

Interested candidates are encouraged to apply today and join our remote travel support team.

Equal Opportunity Employer

Rudyb Travel is an equal opportunity employer committed to diversity and inclusion.