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Internship Remote Chat Support Jobs in Worcester, MA

Relay Settings Engineer

Framingham, MA ยท On-site +1

$57K - $104K/yr

Work directly with clients as well as other staff in remote office locations. * Support a full ... and internship experience. * Intermediate Level: Bachelor of Science in Electrical Engineering ...

Showing results 21-40

Internship Remote Chat Support information

See Worcester, MA salary details

$8

$16

$22

How much do internship remote chat support jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for internship remote chat support in Worcester, MA is $16.72, according to ZipRecruiter salary data. Most workers in this role earn between $14.38 and $18.46 per hour, depending on experience, location, and employer.

What is an internship remote chat support?

An Internship Remote Chat Support position is an entry-level role where interns assist customers or clients via online chat platforms from a remote location. The primary responsibilities include responding to inquiries, troubleshooting issues, and providing information about products or services in real-time. This position is ideal for gaining customer service experience, improving communication skills, and learning how to handle various support scenarios, all while working from home. Interns typically receive guidance and training from supervisors or experienced support agents. The role may also involve documenting interactions and escalating complex issues to higher-level staff.

What are the key skills and qualifications needed to thrive as an internship remote chat support?

To thrive as an Internship Remote Chat Support, you need strong written communication skills, attention to detail, and a basic understanding of customer service principles, often supported by a high school diploma or ongoing college education. Familiarity with live chat platforms, CRM systems, and ticketing tools such as Zendesk or Intercom is typically expected. Patience, active listening, and problem-solving skills help you stand out by ensuring positive and efficient customer interactions. These skills are vital to provide timely, accurate support and maintain customer satisfaction in a remote, digital environment.

What are some common challenges faced in a remote chat support internship, and how can I overcome them?

One common challenge in a remote chat support internship is maintaining clear and professional communication despite not interacting face-to-face. Interns may also encounter difficulties managing multiple chats simultaneously, especially during peak times. To overcome these challenges, it's important to develop strong written communication skills, stay organized, and utilize available resources or templates provided by your team. Regular check-ins with supervisors and active participation in team meetings can also help you stay connected and receive feedback for improvement.

What is the difference between Internship Remote Chat Support vs Customer Service Representative?

AspectInternship Remote Chat SupportCustomer Service Representative
CredentialsMinimal; often students or entry-levelHigh school diploma or equivalent; some roles may require experience
Work EnvironmentRemote, online chat platformRemote or in-office, phone and chat support
Employer & Industry UsageTech, e-commerce, service sectorsRetail, telecom, finance, various industries
Search & Comparison IntentEntry-level, training, internship opportunitiesCustomer support, client interaction, full-time roles

Internship Remote Chat Support typically involves entry-level, temporary roles focused on online chat assistance, often for students or those seeking experience. Customer Service Representatives may handle multiple communication channels and often work in full-time positions. Both roles are essential for customer engagement but differ mainly in experience level, duration, and scope of responsibilities.

What are the most commonly searched types of Remote Chat Support jobs in Worcester, MA?

The most popular types of Remote Chat Support jobs in Worcester, MA are:

What are popular job titles related to Internship Remote Chat Support jobs in Worcester, MA?

For Internship Remote Chat Support jobs in Worcester, MA, the most frequently searched job titles are:

What job categories do people searching Internship Remote Chat Support jobs in Worcester, MA look for?

The top searched job categories for Internship Remote Chat Support jobs in Worcester, MA are:

What cities near Worcester, MA are hiring for Internship Remote Chat Support jobs?

Cities near Worcester, MA with the most Internship Remote Chat Support job openings:

Infographic showing various Internship Remote Chat Support job openings in Worcester, MA as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $34,787 per year, or $16.7 per hour.

Supervising Licensed Professional Counselor (LMHC) - Remote

Company Confidential

Framingham, MA โ€ข Remote

$60K - $82K/yr

Full-time

Medical, Dental, Vision

Posted 4 days ago


Job description

Position Overview

Gotham Enterprises Ltd is seeking a dynamic and compassionate Licensed Professional Counselor (LMHC) to join our dedicated remote team. This full-time position is an opportunity to leverage your expertise in a supportive environment that fosters emotional well-being and personal growth for a diverse clientele.

About the Organization

Gotham Enterprises Ltd is recognized as a premier provider of mental health services, committed to delivering high-quality care through innovative solutions. We adopt a client-centered approach to therapy, ensuring that all individuals are treated with respect and dignity. Our mission is to empower clients as they navigate their unique mental health journeys, utilizing evidence-based practices to facilitate meaningful change.

Work Environment

This role is fully remote, allowing for flexibility and an optimal work-life balance while connecting with clients through telehealth modalities. You will be part of a community health clinic that prioritizes accessibility and responsiveness to client needs. Our digital infrastructure supports effective communication and collaboration among team members, enhancing our multidisciplinary approach to care.

Key Responsibilities
  • Perform initial assessments and comprehensive evaluations to establish tailored treatment plans that meet clients' needs, employing a strengths-based perspective.

  • Deliver therapeutic interventions using multiple evidence-based modalities, including cognitive-behavioral therapy (CBT), dialectical behavior therapy (DBT), psychodynamic therapy, and solution-focused brief therapy adapted for individuals, couples, families, and groups.

  • Collaborate with a multidisciplinary team of mental health professionalsโ€”psychiatrists, psychologists, and social workersโ€”to ensure the delivery of holistic care.

  • Maintain meticulous and up-to-date clinical documentation in compliance with ethical guidelines and legal standards, contributing to our commitment to quality assurance.

  • Engage in continuous professional development by staying abreast of the latest research and clinical practices in mental health, attending workshops, webinars, and conferences.

  • Assist in training and mentoring junior staff and interns to foster a culture of professional growth and enhance the effectiveness of our clinical team.

Patient Population / Client Focus

In this role, you will work with a diverse population, including individuals facing challenges such as anxiety, depression, trauma, and substance abuse. Our clients vary in age and background, and we see a significant representation of families and couples seeking support for their relational dynamics. By creating a safe online environment, you will help clients articulate their challenges and co-create strategies for growth and recovery.

Qualifications
  • Masterโ€™s or Doctoral degree in Counseling, Psychology, or a related field from an accredited institution.

  • Active and unrestricted licensure as a Licensed Mental Health Counselor (LMHC) in Massachusetts.

  • A minimum of 2 years of progressive experience providing counseling services, particularly in a clinical outpatient setting.

  • Strong knowledge of the ethical and legal framework guiding counseling practice.

  • Exceptional communication and interpersonal skills, enabling the establishment of rapport with clients from diverse backgrounds.

Preferred Experience
  • Specialization in fields such as trauma-informed care, substance abuse counseling, family therapy, or couples therapy is highly desirable.

  • Experience in utilizing electronic medical record (EMR) systems and telehealth technologies to streamline client engagement and documentation.

  • Demonstrated capability to work collaboratively with interdisciplinary teams to enhance client outcomes.

Compensation and Benefits

We offer a competitive salary range of USD 80,000 to 100,000 per year, commensurate with experience and caseload. In addition to a comprehensive salary, our benefits package includes:

  • Health, dental, and vision insurance plans to support your health and wellness.

  • Malpractice insurance coverage to protect your professional practice.

  • Unlimited client referrals to ensure a steady caseload and stability in your practice.

  • Administrative support for billing and paperwork, allowing you to focus solely on client care.

Career Growth Opportunities

At Gotham Enterprises Ltd, we are committed to the professional development of our staff. Opportunities for growth include advanced training programs, leadership roles within the organization, and involvement in community outreach initiatives. We encourage our counselors to develop their skills and pursue their passions within the mental health field.

Why Join Our Team

Becoming part of our team means contributing to a supportive community dedicated to making a positive impact on the lives of individuals seeking mental health support. We celebrate diversity, prioritize inclusivity, and foster a culture that values collaboration and continuous learning. Join us in our mission to bring hope and help to those we serve.

Application Information

If you are ready to take the next step in your counseling career and make a significant difference in the lives of others, we encourage you to apply today. Submit your resume along with a cover letter detailing your relevant experience and what draws you to this position at Gotham Enterprises Ltd.