Internship Product Coach Jobs (NOW HIRING)

Schedule: Hybrid-4 Days Onsite /Remote 1 Day

Location: Boston, Brockton and occasional site visits to NewBridge On The Charles 

Jewish Vocational Service (JVS) is a non-profit, non-sectarian agency and one of the largest providers of workforce development services in Greater Boston. Founded in 1938, JVS has a long history of helping individuals adapt to changing workforce needs and achieve economic stability through employment, training, and education. Today, our mission is to empower individuals from diverse communities to overcome barriers to employment and begin building meaningful careers, while partnering with employers to hire, train, and sustain productive workforces.

The Career Coach provides job-readiness training to individuals with disabilities, focusing on the foundational skills needed to obtain and maintain employment in the community. This includes delivering pre-employment and on-the-job training to participants through one-on-one coaching and small group instruction, including services provided through the Transitions to Work Program.

This program offers career seekers ages 16–35 hands-on internship opportunities with employer partners such as Spaulding Rehabilitation Hospital, Brockton Hospital, and NewBridge on the Charles. The Career Coach prepares participants for these internships, provides ongoing support throughout the experience, and delivers individualized coaching to support job placement, retention, and career advancement. In addition, the Career Coach trains and advises employer partners on effective strategies for working with individuals with disabilities, develops strong job leads, and provides job placement assistance.

This role requires the ability to initiate and sustain collaborative relationships with businesses across the Greater Boston and Greater Brockton areas, a strong understanding of—or commitment to learning about—barriers to employment, and active participation as part of a larger JVS team supporting employment, training, and education services both in person and virtually.

ESSENTIAL JOB FUNCTIONS:

Accountability and Results Focused

· Assist participants in both one-on-one and group settings in job search-related activities

· As needed, escort participants to job interviews and facilitate interview and hiring process

· Provide post-placement services including follow-up with jobseeker and employer

· Develop curricula and provide trainings and classroom instruction on essential skills needed to enhance employability

· Scheduling flexibility in order to meet client’s career searching or in person job coaching needs

· Use strategic, structured, and systematic intervention techniques (IE: Task Analysis) to assist the participants in learning to perform job tasks to employer specifications

Build relationships, collaboration and teamwork

· Actively develop new and maintain existing employer relationships

· Develop a solid understanding of the employer’s needs and the specific job tasks

· Communicate and collaborate with clients’ families and support staff

· Developing a strong understanding of other departments at JVS and becoming a key contributor to the organization’s mission

Administrative/Communication

· Monitor and evaluate program effectiveness

· Monitor, assess, and document client progress

· Organize and maintain files and records

· Perform other duties as assigned or requested

MINIMUM QUALIFICATIONS AND EXPERIENCE:

· 1-3 years of experience in workforce development or related field desired

· 1-3 years of experience in working with individuals with barriers to employment desired

· Associate or bachelor’s degree in human services or another related field (desirable)

· A deep commitment to disability inclusion in the workforce required

· An understanding of job development and job placement desired

· Flexibility with in-person services and local travel required

· Ability to work effectively with staff and clients from diverse cultural, socio-economic, ethnic, and educational backgrounds is required

· Working knowledge of Microsoft Office suite required

· Strong interpersonal, communication and organizational skills are required

· Ability to work independently and as part of a team is required

· Knowledge of virtual meeting platforms preferred

· Fluency in Spanish, Haitian Creole, or Cape Verdean Creole language highly preferred

· Knowledge of community resources and web-based resources preferred

· Knowledge of the disability rights movement and/or self-advocacy movements desired

JVS CULTURE: JVS is strongly committed to diversity and a workplace environment that respects, appreciates and values employee differences and similarities. By providing and supporting a work culture that fosters and builds upon diversity and its strengths, JVS will better serve our local communities and continue to provide quality services.

JVS is an employment at-will organization and an equal opportunity employer committed to maintaining a work and learning environment free from discrimination on the basis of sex, race, color, religion, national origin, pregnancy, gender identity, sexual orientation, marital/civil union status, ancestry, place of birth, age, citizenship status, veteran status, political affiliation, genetic information or disability, as defined and required by state and federal laws. Additionally, JVS prohibits retaliation against an applicant or employee because he or she has engaged in protected activity under the statutes prohibiting discrimination in the workplace.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.