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The College of Arts and Sciences has aligned Academic Advising, Undergraduate Recruiting, the Walter Center for Career Achievement, Operations and Strategy, and International Programs to make up a unified, student-serving team, Academic Engagement and Student Experience (AESE). The AESE empowers Arts and Sciences students to thrive within the College community and to prepare for meaningful and successful lives. We facilitate learning, academic success, career development, and global understanding for all students from application to graduation.
Job Summary
The Academic Placement and Analytics Specialist (Business Analyst) serves on the AESE Operations Team and works day-to-day within the Data and Assessment unit, reporting directly to the Indiana University (IU) Bloomington Placement Administration Director/Associate Director of Operations and Assessment. This role is both analytical and collaborative in nature, supporting ongoing data collection, reporting, and system workflows while partnering closely with leadership on strategic initiatives related to placement, career outcomes, and student success. This position is ideal for someone who enjoys owning day-to-day processes while also contributing to larger, long-term projects and cross-functional initiatives.
Department-Specific Responsibilities

• Manages the online placement examination support for the IU Bloomington campus.
• Serves as the primary operational contact for placement- and data-related support tickets, ensuring timely resolution and clear communication with stakeholders.
• Coordinates closely with advising, Accessible Educational Services, and IT partners related to placement exams and data systems.
• Serves as Administrator on multiple software platforms used to collect, maintain, and report placement, experiential learning, and career outcomes data.
• Develops routine and ad hoc reports to monitor trends in placement engagement and graduate outcomes.
• Manages the career outcome data collection process for the College of Arts and Sciences First Destination and alumni outcomes.
• Maintains overlapping and cyclical data collection efforts for current students, recent graduates, and alumni.
• Ensures accurate collection, validation, and reporting of experiential learning, first destination, and employment data to IU system partners and national consortia.
• Consistently documents data retrieval, cleaning, analysis, and reporting processes to ensure continuity and transparency.
• Supervises and trains part-time data interns engaged in outreach, data collection, and data maintenance.
• Provides regular feedback, coaching, and development opportunities for student employees.
• Supports workload prioritization and quality control across student-led data efforts.
• Partners closely with the IU Bloomington Placement Administration Director/Associate Director of Operations and Assessment on strategic initiatives related to data collection campaigns, longitudinal studies, and integrated reporting.
• Assists with larger research projects that combine placement, outcomes, and engagement data to support decision-making and storytelling.
• Contributes to the development and execution of annual action items aligned with AESE and university strategic plans.
• Participates in AESE-wide initiatives and cross-functional projects led by the Assistant Dean and Senior Director of Operations & Strategy.
• Assesses projects and initiatives to prioritize work based on competing needs, deadlines, and institutional impact.
• Tracks project timelines and proactively communicates progress, risks, and dependencies to stakeholders.
• Manages routine data requests, oversee student data interns, and serves as the primary point of contact for day-to-day placement- and data-related tickets.
• Contributes to larger studies, data integrations, and institution-wide assessment initiatives aligned with AESE priorities and the university's strategic plan.

General Responsibilities

• Conducts experienced assessments to understand client business needs and strategic direction and identifies technology solutions to achieve goals; consults with IT staff and business users to identify, analyze, refine and document business requirements and processes and develop associated solutions.
• Facilitates and leads interviews, focus groups, and workshops to establish current and future business requirements; coordinates the communication between stakeholders and service owners in order to effectively implement solutions.
• Performs experienced business analyses, including construction of data models, business use cases, process flows and technical specifications for transition to IT solutions; establishes system requirements through functional and technical assessments of existing software.
• Provides stakeholders with necessary analysis documentation for buy-in, leadership decision, and implementation; conducts walk-throughs of recommended system functionality and prototypes with business users in small group or large group settings.
• Ensures uniform documentation presentation and content structure including, but not limited to, online documentation.
• Develops test plans and conducts system/integration testing; can test changes, enhancements, and new programs or functions to ensure they meet business needs.

Qualifications
Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.
EDUCATION
Required

• Bachelor's degree (preferably in analytic or computer science related field).

WORK EXPERIENCE
Required

• 2 years of business analysis experience working on complex problems and producing concrete, actionable solutions.

SKILLS
Required

• Proficient written and verbal communication skills.
• Maintains a high degree of professionalism.
• Demonstrates time management and priority setting skills.
• Demonstrates a high commitment to quality.
• Possesses flexibility to work in a fast paced, dynamic environment
• Seeks to acquire knowledge in area of specialty.
• Highly thorough and dependable.
• Demonstrates a high level of accuracy, even under pressure.
• Demonstrated analytical skills.
• Service-oriented and skilled in providing positive, friendly customer service.

Preferred

• Ability to drive multiple projects to successful completion
• Demonstrates project management skills
• Excellent organizational skills
• Excellent collaboration and team building skills
• Demonstrated time management and priority setting skills
• Highly thorough and dependable

Working Conditions / Demands
This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.
Work Location
Bloomington, Indiana
Advertised Salary
$66,000 annually
Benefits Overview
For full-time staff employees, Indiana University offers a wide array of benefits including:

• Comprehensive medical and dental insurance
• Health savings account with generous IU contributions
• Healthcare and dependent care flexible spending accounts
• Basic group life insurance paid by IU
• Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death & dismemberment insurance
• Base retirement plan with generous IU contributions, subject to vesting
• Voluntary supplemental retirement plan options
• Tuition subsidy for employees and family members taking IU courses
• 10 paid holidays plus a paid winter break each year
• Generous paid time off plans
• Paid leave for new parents and IU-sponsored volunteer events
• Employee assistance program (EAP)

Learn more about our benefits by reviewing the IU Benefit Programs Brochure .
Job Classification
Career Level: Career
FLSA: Exempt
Job Function: General Administration
Job Family: Business Analysis
Click here to learn more about Indiana University's Job Framework.
Posting Disclaimer
This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.
If you wish to include a cover letter, you may include it with your resume when uploading attachments.
Equal Employment Opportunity
Indiana University is an equal opportunity employer and provider of ADA services and prohibits discrimination in hiring. See Indiana University Notice of Non-Discrimination here which includes contact information .
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The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online . You may also request a physical copy by emailing IU Public Safety at iups@iu.edu or by visiting IUPD.
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