Position Summary:
Vallen's IT Infrastructure team is seeking a Senior Network Engineer to own day-to-day network operations across a distributed national branch and distribution center footprint. This role operates with significant autonomy on hardware selection, vendor engagement, and technical troubleshooting, escalating architectural decisions to the Infrastructure Manager. A key near-term focus will be supporting connectivity requirements for an Azure cloud migration, working alongside architecture and systems teams to ensure network readiness throughout the transition.
Essential Job Duties and Responsibilities:
Branch Network Lifecycle Management
- Deploy and manage Meraki MX appliances across a national branch footprint, including configuration, troubleshooting, and lifecycle management
- Coordinate new circuit installations and turn-ups with ISPs and managed service partners
- Manage site surveys, cabling, and network buildouts for new branch locations
- Coordinate smart-hands dispatches for remote physical work at branch sites
- Conduct or coordinate on-site wireless network troubleshooting at customer and partner facilities
B2B VPN and Partner Connectivity
- Own B2B VPN tunnel infrastructure including NAT rules, IP object groups, and partner-facing connectivity
- Manage VPN tunnel migrations with carrier and managed service partners
- Coordinate with external security and network teams at partner organizations to resolve cross-organizational connectivity issues
- Manage DHCP reservations, DNS administration, and SNAT rules supporting partner connectivity
ISP and WAN Circuit Management
- Serve as primary point of contact for ISP service tickets and outage resolution across DIA and FTTP circuits
- Track circuit provisioning through managed service partner status meetings and ticketing systems
- Manage packet loss investigations and escalations with ISP providers
Vendor and Procurement Coordination
- Serve as primary contact for hardware vendors; manage PO creation, shipping logistics, and hardware procurement
- Manage RMA processes with manufacturers including return logistics coordination
- Evaluate and select hardware replacements when standard procurement channels are impractical
- Approve vendor quotes and drive procurement decisions independently within scope
Cloud and Enterprise Connectivity
- Design and support hybrid cloud connectivity for an ongoing Azure migration, including VPN Gateway, ExpressRoute, VNet peering, NSGs, Azure Firewall, and Private Endpoints
- Ensure network readiness for lift-and-shift workloads moving to Azure, coordinating with architecture and systems teams on connectivity requirements and cutover planning
- Manage certificate lifecycles, DNS, DHCP, and network monitoring infrastructure
- Provide escalation support for site-level and cloud connectivity issues, including QoS analysis, Teams/UC traffic optimization, and ISP coordination
Project and Cross-Functional Support
- Provide network infrastructure support for customer implementation projects including new site buildouts and storeroom deployments
- Participate in implementation calls as the infrastructure representative
- Coordinate with external network partners on firewall policy management, SSL VPN operations, and security fabric health
- Maintain network documentation, standards, and change management procedures
- Mentor junior network staff and serve as technical escalation point within the team